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As an Information Technology Specialist (Usability Specialist) within the Integrated Information Dissemination Division, some of your specific duties will include:

• Proposing goals and objectives, implementing the strategic vision of the Division, and contributing to the development of policies and strategies and managing usability activities.
• Determines data collection method(s), develops data collection tools (questionnaires, interview questions, etc.), analyzes the data, prepares results, and makes recommendations based on this data.
• Assists in developing and overseeing the development of user interface designs, prototypes, and specifications across multiple platforms while working with appropriate content, technical, and marketing staff.
• Leads the development of the testing schedule, test scenarios and other relevant test tools, recruitment of test participants, and coordination of overall testing at medical conferences, other conferences/meetings, and local testing.
• Develops and publishes usability guidelines for reference throughout the product development process.

Conditions of employment

Key Requirements:

1. Applicants must be U.S. Citizens.
2. Suitable for Federal employment, as determined by background investigation.
3. Selectee may be subject to serving a one-year probationary period.
4. More requirements are listed under Qualifications and Other Information.

• If selected you may be asked to provide information regarding your COVID-19 vaccination status for the purposes of implementing workplace safety protocols, such as those related to masking, physical distancing, testing, travel, and quarantine.
• This vacancy is limited to the first 50 applications received and will close at midnight Eastern Time on the day this application limit is reached regardless of the closing date specified in this vacancy announcement. Any application received prior to midnight Eastern Time of the day the application limit is reached will be accepted and considered. You are strongly encouraged to submit all required supporting documents at the time of application should the vacancy close earlier than stated in this announcement due to the applicant limit being reached. Supporting documents will not be accepted once the vacancy announcement closes.

• Because this position requires travel for official business, the selectee will be required to apply for a charge card within 30 calendar days of appointment. Individuals who have delinquent account balances from a previous Government charge card will be required to satisfy their existing obligation before a new card can be issued.
• A background investigation will be required for this position. Continued employment will be subject to the applicant's successful completion of a background security investigation and favorable adjudication. Failure to successfully meet these requirements will be grounds for termination.
• Throughout the recruitment and hiring process we will be communicating with you via email; therefore, it is imperative that the email address you provide when applying for this vacancy remains active. Should your email address change, please notify the point of contact identified in the vacancy announcement as soon as possible so that we can update our system.

Qualifications

Individuals must have IT-related experience demonstrating each of the four competencies listed below.

1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

For GS-12:

Applicants must meet the following to qualify for the GS-12 level:

One year of appropriate specialized experience equivalent to at least the GS-11 level in the Federal service that demonstrates accomplishment of computer project assignments that required a wide range of knowledge of computer requirements and techniques pertinent to the position to be filled.
Experience must include: Demonstrated evidence of independently planning, designing and conducting user research on web-based products. Experience will include the development and administration of user research including user interviews; evaluation of usability and creation of user needs assessments; interpretation of results to increase web-based product effectiveness; development of user designs, prototypes, or user interfaces that reflect user needs and specifications based on research findings; and communication of research findings and recommendations to stakeholders and managers.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

--Basis of Rating: The DOI-wide direct hire authority for IT Specialist, GS-2210 is being used to fill this position. All applicants who meet the eligibility requirements and minimum qualification requirements will be referred for consideration.