This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/644744500. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
This position is located at Unaccompanied Housing Naval Station Everett. Incumbent will be responsible for front desk services including: Providing quality customer service throughout the check-in and check-out process, presenting a neat, clean and professional appearance at all times.
Learn more about this agency03/23/2022 to 11/14/2022
$17.37 - $18 per hour
NF 2
2 vacancies in the following location:
No
Not required
No
Permanent - Flexible Continuing Category - No time limit of employment. Not covered yet of benefits.
Part-time - Flexible Category - Working hours from 0 to 40 hours per week can include nights, weekends and holidays
Competitive
03
No
No
VA-22-33627
644744500
Incumbent will be responsible for front desk services including: Providing quality customer service throughout the check-in and check-out process, presenting a neat, clean and professional appearance at all times. Verifying eligibility and assigning residents per applicable minimum adequacy standards. Assigning personnel to ensure “best and highest use” use of UH. Ensuring check-in and check-out transactions are accurately recorded in eMH. Clerks are responsible for the accuracy of their data input and editing. Safeguarding residents’ personally identifiable information (PII). Preparing eMH reports as required (e.g., daily vacant beds report for building managers). Creating new and replacement key cards per local policy and guidance. Inventory keys and other supplies maintained at the front desk. Providing new residents with linen sets (i.e., bed in a bag) and a copy of the installation’s “Welcome aboard Handbook.” Receiving and collecting resident trouble calls and requests. Reporting any resident complaint or concern to the front desk supervisor. If the issue is an emergency or has anything to do with a personal assault, immediately follow local emergency procedures. Enforcing UH guest and visitor policies and ensuring non-residents are escorted at all times by a building resident, UH staff member or responsible RA. Incumbent may need to provide guests information/maps of base or local area. Performs other related duties as assigned.
This position is located at Unaccompanied Housing Naval Station Everett. Incumbent will be responsible for front desk services including: Providing quality customer service throughout the check-in and check-out process, presenting a neat, clean and professional appearance at all times. Verifying eligibility and assigning residents per applicable minimum adequacy standards. Assigning personnel to ensure “best and highest use” use of UH. Ensuring check-in and check-out transactions are accurately recorded in eMH. Clerks are responsible for the accuracy of their data input and editing. Safeguarding residents’ personally identifiable information (PII). Preparing eMH reports as required (e.g., daily vacant beds report for building managers). Creating new and replacement key cards per local policy and guidance. Inventory keys and other supplies maintained at the front desk. Providing new residents with linen sets (i.e., bed in a bag) and a copy of the installation’s “Welcome aboard Handbook.” Receiving and collecting resident trouble calls and requests. Reporting any resident complaint or concern to the front desk supervisor. If the issue is an emergency or has anything to do with a personal assault, immediately follow local emergency procedures. Enforcing UH guest and visitor policies and ensuring non-residents are escorted at all times by a building resident, UH staff member or responsible RA. Incumbent may need to provide guests information/maps of base or local area. Performs other related duties as assigned.
Six months of work experience that demonstrates knowledge of basic principles, Concepts, standards, and regulations related to hospitality operations preferred.
Some positions have special requirements. Selectee may be required to complete a one (1) year probationary period. Participation in Direct Deposit/Electronic Fund Transfer within the first 30 days of employment is required. We utilize E-Verify to confirm selectee’s eligibility to work in the United States. Salary is dependent on experience and/or education.
DON is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor. The DON provides reasonable accommodations to applicants with disabilities.
You will be evaluated for this job based on how well you meet the qualifications above.
All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement, and will be rated based on the information provided in the resume to determine the level of KSAs related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of KSAs will be used for each resume. Best qualified applicants will be referred to the hiring manager.
Resume
Fleet & Family Readiness Job Application located on navylifepnw.com website: http://www.navylifepnw.com/jobs
Proof of education and/or certification transcripts/copy of degree/certification) if qualifying based on education or certification.
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To begin the process, click on the Apply Online button to create an account or log in to your existing USAJOBS account.
All applicants will be notified regarding their status by email. Applicants will either be contacted for an interview or sent an email of non-selection 3-6 weeks after the announcement closing date.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/644744500. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
Learn more about
NorthWest Fleet & Family Readiness team is dedicated in providing full range of quality program and serves that enhance lives of sailors and families in support of mission readiness and retention. FFR encompasses following areas: Family Readiness (Family Support Center), Fleet Readiness (Child/Youth Centers, Morale Welfare Recreation facilities, Food Business facilities), Housing Services and Lodging (Navy Gateway Inns & Suites), and Navy Wounded Warrior – Safe Harbor.
Navy team offers innovation, exciting, meaningful work linking military and civilian talents to achieve our mission and safeguard our freedom by enhancing quality of life for sailors, their families, and workers in the Navy community. Department of the Navy (DON) provides competitive salaries, comprehensive benefits, extensive professional development and training.