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Army Community Service Specialist

Department of the Army
Army Installation Management Command
Army Community Service Division
This job announcement has closed

Summary

About the Position: You will provide Army Community Services (ACS) in support of the United States Army Garrison, Directorate of Family and Morale Welfare Recreation at Fort Hamilton, New York. The Directorate is responsible for the management and oversight of all activities related to service delivery in support of local military and Family needs.

Overview

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Job canceled
Open & closing dates
03/16/2022 to 03/24/2022
Salary
$63,609 to - $82,693 per year
Pay scale & grade
GS 9
Location
1 vacancy in the following location:
Fort Hamilton, NY
Telework eligible
No
Travel Required
Not required
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
None
Job family (Series)
Supervisory status
No
Security clearance
Other
Drug test
No
Position sensitivity and risk
Noncritical-Sensitive (NCS)/Moderate Risk
Trust determination process
Announcement number
NEBR222197381569R
Control number
642758700

Duties

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  • Serves as Army Community Service (ACS) Multi-Functional Specialist at the installation level.
  • Assists Commanders with assessing, tailoring and prioritizing ACS service delivery in support of local military and family needs.
  • Develops and manages a variety of educational forums and briefings to assist serviced populations with increasing their knowledge of available resources.
  • Identifies, advises and consults with leaders on positive sustainable efforts that foster an environment of trust and responsiveness to various organizational quality of life issues.
  • Designs and establishes marketing and public relations strategies to ensure target populations are informed of available services and activities.

Requirements

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Conditions of employment

  • Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
  • Appointment to this position is subject to a background investigation including a credit check to determine suitability for Federal employment and/or the position.
  • This position has a Temporary Duty (TDY) or business travel requirement of 10% of the time.
  • Position requires contact with children under the age 18 and a favorable determination of suitability to do so. You will undergo specific background checks, investigation and periodic re-check to obtain and maintain a suitable determination.

Qualifications

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities.

  • Current Department of Army Civilian Employees
  • Current Permanent Department of Defense (DOD) Civilian Employee (non-Army)
  • Executive Order (E.O.) 12721
  • Interagency Career Transition Assistance Plan
  • Land Management Workforce Flexibility Act
  • Military Spouses, under Executive Order (E.O.) 13473
  • Non-Appropriated Fund Instrumentality (NAFI)
  • Non-Department of Defense (DoD) Transfer
  • People with Disabilities, Schedule A
  • Priority Placement Program, DoD Military Spouse Preference (MSP) Eligible
  • Reinstatement
  • Veterans Employment Opportunity Act (VEOA) of 1998
  • Veterans Recruitment Appointment (VRA)


In order to qualify, you must meet the education and/or experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.

Basic Requirement for Army Community Service Specialist:

A. Degree: Bachelor's degree (or higher degree) in behavioral or social science, or related disciplines appropriate to the position, such as psychology, counseling, sociology and/or behavior science.

OR

B. Combination of Education and Experience: A combination of education and experience that provided the applicant with knowledge of one or more of the behavioral or social sciences equivalent to a major in the field.

OR

C. Experience: Four years of appropriate experience that demonstrated that the applicant has acquired knowledge of one or more of the behavioral or social sciences equivalent to a major in the field.

In addition to meeting the basic requirement above, to qualify for this position you must also meet the qualification requirements listed below:

Specialized Experience: One year of specialized experience which includes: 1) Assisting in and/or communicating appropriate information and referral services to community resources for Soldiers, Retirees, Families, Survivors and/or Civilians; 2) Presenting, in part or in whole, briefings and/or training to customers; AND 3) Compiling and analyzing data to maintain statistics to complete various reports such as community needs assessment. This definition of specialized experience is typical of work performed at the second lower grade/level position in the federal service (GS-07).

OR

Education
: Master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree in a field which demonstrates the knowledge, skills, and abilities necessary to perform the work of the position, such as psychology, counseling, sociology and/or behavior science. (Note: You must attach a copy of your transcripts.)

OR

Combination of Education and Experience
: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide the total number of completed graduate semester hours (or equivalent) beyond the first year (total graduate semester hours minus 18) by 18. Add the two percentages.

You will be evaluated on the basis of your level of competency in the following areas:
  • Customer Service
  • Information Management
  • Interpersonal Skills
  • Planning and Evaluating


Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the second lower grade or equivalent (GS-07).

Education

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Additional information

  • Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration.
  • You will be required to provide proof of U.S. Citizenship.
  • Two year trial/probationary period may be required.
  • Direct deposit of pay is required.
  • Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees.
  • If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet.
  • This is a Career Program (CP) 29 - Installation Management position.
  • You may claim military spouse preference (MSP).
  • If a MSP applicant is determined best qualified and selected, placement must be at the full performance level for priority consideration.
  • Salary includes applicable locality pay or Local Market Supplement.
  • If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application.
  • Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government interest.
  • Information may be requested regarding the vaccination status of selectees for the purposes of implementing workplace safety protocols. For more information, visit https://www.saferfederalworkforce.gov/faq/vaccinations/.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your résumé and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your résumé and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.

You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.

Interagency Career Transition Assistance Program (ICTAP). If you are a Federal employee in the competitive service and your agency has notified you in writing that you are a displaced employee eligible for ICTAP consideration, you may receive selection priority for this position. To receive selection priority, you must: (1) meet ICTAP eligibility criteria (2) be rated well-qualified for the position and; (3) submit the appropriate documentation to support your ICTAP eligibility. To be considered well-qualified and receive selection priority applicants must satisfy all qualification requirements for the position and receive a score of 90 or above. Additional information about the program is on OPM's Career Transition Resources website.

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