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Facility Maintenance Support Clerk (Office Automation)

Department of Defense
Military Treatment Facilities under DHA
Defense Health Agency, Womack Medical Center
This job announcement has closed

Summary

About the Position: This position is located within the Womack Medical Center at Fort Bragg, NC. Incumbent will perform a variety of clerical assistance duties in support of the facility maintenance function which services a medical treatment facility, several outlying clinics, warehouses and other buildings.

Overview

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Hiring complete
Posted 03/11/22
Location
1 vacancy in the following location:
Work site options
Telework eligible
No
Relocation expenses reimbursed
No
Salary
$37,592 - $48,868 per year
Pay scale & grade
GS 5
Promotion potential
None
Pay scale and grade determines the salary of the job.
Work schedule
Full-time
Travel Required
Occasional travel - You may be expected to travel for this position.
Appointment type
Permanent
Occupations and job series
Supervisory status
No
Federal service type
This job is in the Competitive Service
Drug test
No
Security clearance
Not Required
Announcement number
HAJT225736041951D
Control number
641863100

This job is open to

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Clarification from the agency

See "Who May Apply" in the "Qualification" section for more information on who is eligible to apply for this position.

Duties

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  • Utilize office automation systems and software to enter maintenance request for departments within a medical treatment facility (MTF).
  • Schedule maintenance service request based upon priority of request.
  • File maintenance request per regulations and standards.
  • Generate monthly and yearly maintenance request to show cost of repairs for the MTF.
  • Provide updates to customers on status of maintenance repairs.
  • Assist customers in filling out maintenance request forms for maintenance repairs needed.

Requirements

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Conditions of employment

  • Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
  • This position has mandatory seasonal influenza vaccination requirements and is subject to annual seasonal influenza vaccinations unless otherwise exempted for medical or religious reasons (documentation of exemption must be provided upon hire).
  • This position requires incumbent to obtain and maintain a favorable result from a National Agency Background Check.
  • This position requires incumbent to obtain and maintain a valid Drivers License in order to operate a government vehicle.

Qualifications

Who May Apply: US Citizens

In order to qualify, you must meet the education and/or experience and typing requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.

Specialized Experience: One year of specialized experience which includes assisting with tracking accounting data for a department; filing official records for maintenance repairs within the organization; providing assistance in the daily scheduling of maintenance repair work; utilizing office automation software and systems to enter and retrieve data. This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-04).

OR

Education: Four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university.

OR

Combination of Education and Experience: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. To compute the percentage of the requirements, divide your total months of experience by 12. Then divide your semester hours of education beyond two years (total semester hours minus 60) by 60. Add the two percentages.

Proficiency Required:This position requires a qualified typist. A qualified typist can type 40 words per minute based on a 5 minute sample with three or fewer errors.

You will be evaluated on the basis of your level of competency in the following areas:

  • Budget Administration
  • Computer Skills
  • Facilities Operations and Maintenance

Education

FOREIGN EDUCATION: If you are using education completed in foreign colleges or universities to meet the qualification requirements, you must show the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Additional information

  • Male applicants born after December 31, 1959 must complete a Pre-Employment Certification Statement for Selective Service Registration.
  • You will be required to provide proof of U.S. Citizenship.
  • Two year trial/probationary period may be required.
  • Direct Deposit of Pay is required.
  • Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees.
  • Recruitment or relocation incentives MAY be authorized for highly qualified candidates.
  • Multiple positions may be filled from this announcement.
  • You may claim military spouse preference (MSP).
  • If a MSP applicant is determined best qualified and selected, placement must be at the full performance level for priority consideration.
  • Salary includes applicable locality pay or Local Market Supplement.
  • Interagency Career Transition Assistance Program (ICTAP). If you are a Federal employee in the competitive service and your agency has notified you in writing that you are a displaced employee eligible for ICTAP consideration, you may receive selection priority for this position. To receive selection priority, you must: (1) meet ICTAP eligibility criteria (2) be rated well-qualified for the position and; (3) submit the appropriate documentation to support your ICTAP eligibility. To be considered well-qualified and receive selection priority applicants must satisfy all qualification requirements for the position and receive a score of 90 or above. Additional information about the program is on OPM's Career Transition Resources website..
  • If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application.
  • If you have retired from federal service and you are interested in employment as a reemployed annuitant, see the information in the Reemployed Annuitant information sheet.
  • Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government interest.
  • Due to COVID-19, the agency is currently in an expanded telework posture. If selected, you may be expected to temporarily telework, even if your home is located outside the local commuting area. Once employees are permitted to return to the office, you will be expected to report to the duty station listed on this announcement within a designated time frame identified by the organization. At that time, you may be eligible to request to continue to telework one or more days a pay period depending upon the terms of the agency's telework policy.
  • Information may be requested regarding the vaccination status of selectees for the purposes of implementing workplace safety protocols. For more information, visit https://www.saferfederalworkforce.gov/faq/vaccinations/.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your résumé and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your résumé and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.

You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.

Basis for Rating: Qualified candidates will be assigned to one of three quality categories: Best Qualified, Highly Qualified and Qualified. Veteran preference eligibles are listed ahead of non-preference eligibles within each quality category.

  • Best Qualified. Candidates in this category possess exceptional skills and experience to exceed well above the minimum requirements for the announced position.
  • Highly Qualified. Candidates in this category possess good skills and experience above the minimum requirements for the announced position.
  • Qualified. Candidates in this category meet the minimum experience requirements for the announced position.

Military Treatment Facilities under DHA


At the Defense Health Agency (DHA), our Mission is to support the National Defense Strategy and Service Military Departments by leading the Military Health System (MHS) as an integrated, highly reliable system of medical training, readiness, and health. As the health care delivery arm of the MHS, DHA is crucial to supporting the Department of Defense's integrated system of readiness and health. DHA manages a global health care network of military and civilian medical professionals and more than 400 military hospitals and clinics around the world.

DHA is a joint, integrated Combat Support Agency that enables the Army, Navy, and Air Force medical services to provide a medically ready force and ready medical force to Combatant Commands in both peacetime and wartime. The DHA supports the delivery of integrated, affordable, and high quality health services to the MHS beneficiaries and is responsible for driving greater integration of clinical and business processes across the MHS.

Agency contact information

Army Applicant Help Desk
Website
https://portal.chra.army.mil/hr_public?id=app_inq
Address
JT-DHA-DDAAFN DHA CENTRAL NC MARKET
DO NOT MAIL
Fort Bragg, NC 28310
US

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