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Social Insurance Specialist (Claims Specialist-TE) - ICTAP

Social Security Administration
This job announcement has closed

Summary

This part-time position is located in the Anniston AL field office, 801 Quintard Ave, Anniston AL; Birmingham AL (East) field office, 1972 Gadsden HWY, Trussville Exec. Park, Birmingham AL; Talladega AL field office, 736 North Street East, Talladega AL 35160.

Overview

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Reviewing applications
Open & closing dates
03/01/2022 to 03/07/2022
Salary
$79,780 to - $103,718 per year
Pay scale & grade
GS 12
Locations
Anniston, AL
Few vacancies
Birmingham, AL
Few vacancies
Talladega, AL
Few vacancies
Telework eligible
No
Travel Required
Not required
Relocation expenses reimbursed
No
Appointment type
Temporary - 1 Year
Work schedule
Part-time
Service
Competitive
Promotion potential
12
Supervisory status
No
Security clearance
Other
Drug test
No
Position sensitivity and risk
Moderate Risk (MR)
Trust determination process
Announcement number
SG-11408350-22-HA
Control number
639824900

This job is open to

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Clarification from the agency

APPLICATIONS WILL ONLY BE ACCEPTED FROM those eligible for Interagency Career Transition Assistance Program (ICTAP) in the commuting area of the listed duty location.

Duties

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Technical expert responsible for developing and adjudicating the most complex, non-routine Title II and/or Title XVI cases and on public fraud issues in specific claims and post-entitlement cases. Provides lead role in technical training and mentoring other employees.

Requirements

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Conditions of employment

  • Proof of ICTAP eligibility required
  • U.S. Citizenship required
  • Selective Service Registration, if applicable (www.sss.gov)
  • Background and/or security investigation required
  • Job offers are contingent on background / security investigation results
  • All qualification requirements must be met by the closing date of the announcement

Qualifications

Applicants must have 52 weeks of specialized experience at the GS-11 level, or equivalent, which is in or related to the work of the position to be filled and has equipped applicant with the particular knowledge, skills, and abilities to successfully perform the duties of the position. Examples of specialized experience include functioning as a lead worker or performing quality control functions in reviewing caseloads (e.g., income maintenance, benefits, pension plans, health insurance, etc.); adjudicating, authorizing, investigating or reconsidering claims; and evaluating benefit programs to assess the integrity and quality of operations.

The following time-in-grade requirement must be met by the closing date of this announcement:

Applicant must have 52 weeks at the GS-11 or higher.

Selective Placement Factor:
(Competency Assessment Interview Process (CAIP): Applicants will be required to participate in a structured panel interview to demonstrate an aptitude for meeting and dealing with the public. This interview will be administered/conducted utilizing the Competency Assessment Interview Process (CAIP). Applicants must pass this interview process in order to be found fully qualified for this position and receive further consideration for selection. This interview will cover typical situations, which might be encountered on the job, in person or over the telephone. Candidates must demonstrate qualities such as clarity of speech, ability to listen, ability to establish confidence and put others at ease and the ability to organize and express thoughts clearly. If you do not pass the Meet and Deal panel interview, you will not qualify for the job.

There is no substitution of education for experience at this grade level.

Education

This job does not have an education qualification requirement.

Additional information

In addition to the minimum qualifications, applicants must be eligible under the following category:

  • Displaced or surplus Federal employees eligible under the Interagency Career Transition Assistance Plan (ICTAP). who have held a GS-12 or above, and in the commuting area of the listed duty locations.
In addition to meeting the basic eligibility criteria, ICTAP applicants must be well qualified for the position. Well-qualified is defined as having knowledge, skills, and abilities that clearly exceed the minimum qualification requirements for the position. Under numeric rating procedures, qualified ICTAP applicants must receive a rating of 80 or higher to be eligible for selection.

Selective Service: If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. See www.sss.gov.

Additional selections may be made for this vacancy six months from the closing date of this announcement.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

The evaluation you receive is based on your responses to the questionnaire. Your resume and supporting documentation will be compared to your responses to the occupational questionnaire, which is designed to capture the desired competencies for this position.

The following knowledge, skills, and abilities are necessary to perform the duties of the position:

  • Knowledge of SSA programs, laws, rules, regulations, and programmatic systems
  • Ability to analyze, research, and evaluate to draw accurate conclusions
  • Ability to manage multiple priorities
  • Ability to communicate orally
  • Ability to communicate in writing
  • Ability to train, coach, mentor and lead others
Please make sure you answer all questions and follow all instructions carefully. Errors or omissions may affect your evaluation. The questionnaire takes approximately 15 minutes to complete. To preview the questions, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/11408350

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