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Travel Clerk NF-02

Department of the Army
Army Installation Management Command
Family and Morale, Welfare and Recreation
This job announcement has closed

Summary

This position is located at the Fort Indiantown Gap Family and Morale, Welfare and Recreation's Information, Ticketing and Registration Administration Department.

To better expedite the hiring process, we recommend including full contact information (name, address, phone number, email, etc.) for professional and personal references on your resume.

Overview

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Hiring complete
Open & closing dates
02/25/2022 to 06/27/2022
Salary
$15 to - $16 per hour

Salary will be determined by the Hiring Manager based upon experience and education. NAF pay setting rules apply.

Pay scale & grade
NF 2
Location
Few vacancies in the following location:
Annville, PA
Remote job
No
Telework eligible
No
Travel Required
Occasional travel - You may be expected to travel for this position.
Relocation expenses reimbursed
No
Appointment type
Intermittent
Work schedule
Intermittent
Service
Competitive
Promotion potential
None
Supervisory status
No
Security clearance
Not Required
Drug test
No
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Trust determination process
Announcement number
O3NAFDQ2211405346SR
Control number
639269500

This job is open to

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Clarification from the agency

Open to US and Non US citizens.

Duties

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  • Assist patrons by providing information concerning available leisure activities
  • Sells tickets, makes reservations and arranges for special accommodations required for tours, sporting events, theaters and special events.
  • Provides full assistance to individuals planning travel itineraries not requiring commercial transportation, including hotels reservations and other local service or information.
  • Maintains brochures, price listings and related information for customer use.
  • Performs other duties as assigned.

Requirements

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Conditions of employment

  • Direct Deposit and Social Security Card is required.
  • Meet qualification/eligibility/background requirements for this position.
  • A one year probationary period may be required.
  • Satisfactorily complete an employment verification (E-Verify) check.
  • Completed and signed DA Form 3433 is required prior to entrance on duty.
  • Satisfactorily complete all pre-employment checks in accordance with AR 215-3. Incumbent may also be required to complete a Tier 1 background investigation for a Common Access Card for physical access to federally-controlled facilities.
  • Available to work some irregular hours to include holiday's, evenings, weekends, and specialist events.

Qualifications

  1. Experience which involved dealing with the general public.
  2. Experience performing financial transactions.
This experience must be reflected on your resume to be considered eligible for this position.

This position is a Flexible (Flex) position with no guaranteed hours. Please note that Flex employees are not entitled to leave or benefits.

For a full position description, follow this: LINK

Fort Indiantown Gap Leisure Travel Service Office hours of operation at TBA are regular business hours with weekends and evenings as needed for special events. Additional hours at Carlisle Barracks or other locations may be scheduled as needed.

This position requires someone who learns quickly and can carry office solo with assistance via phone and/or email. Training will be in the 842 office at Carlisle Barracks for the first 2-3 weeks followed by a week at the FTIG office. Must be dependable, customer service oriented. Be able to learn sales system and reporting as well as cruise and vacation package computer booking systems and reporting systems. Rare travel on a daily basis, no overnight travel unless offsite training becomes available.

Education

This job does not have an education qualification requirement.

Additional information

Initial Cut-Off Date:

  • Monday, March 14, 2022 (Applications must be received by 11:59 PM EST). Applications received by the initial cut-off date will be reviewed and possibly referred to the Selecting Official. Subsequent referrals to the Hiring Manager will occur as additional vacancies become available or at the request of the Hiring Manager.

Area of Consideration:
  • The Area of Consideration for this vacancy announcement is for US Citizens and Non-US Citizens who reside within the Fort Indiantown Gap local commuting area which means living within a 50 mile radius from Annville, PA. (Military Spouse Preference (MSP) and Involuntarily Separated Military Preference (ISMP) eligible candidates are included in the area of consideration.)
Manual Applications:
  • If you are unable to apply online, you may submit your application package using a manual application method. Please contact the NAF Human Resources Office or representative listed on this job announcement to request a copy of the manual application form. All completed manual application forms (along with resume and other supporting documentation) must be received no later than12:00 Noon by 06/27/2022 in order to process your application in a timely manner. Please note that neglecting to respond to the job related questions may result in an ineligible rating.
Allowances, Incentives, and PCS Costs:
  • Allowances, differentials, or incentives will not be paid.
  • Payment Permanent Change of Station (PCS) costs are not authorized, based on a determination that a PCS move is not in the Government's interest.
Please check out our Applicant Information Kit: Other:
  • Information may be requested regarding the vaccination status of selectees for the purposes of implementing workplace safety protocols. For more information, visit https://www.saferfederalworkforce.gov/faq/vaccinations/
  • Additional referrals may be made from this vacancy announcement for up to 90 days after the closing date.
  • Applications are valid for 90 days after submission date. Applicants will be referred to selecting officials as additional vacancies occur.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Applicants can claim the following eligibilities:

  • NAF Preference - Involuntarily Separated From the Military
  • NAF Preference - Spouse Employment Preference (SEP)
  • NAF Priority Consideration - Business Based Action
  • NAF Priority Consideration - Current Appropriated Funds Employee CNE (APF)
  • NAF Priority Consideration - Current/Former NAF Employee (CNE/FNE)
  • NAF Priority Consideration - Outside Applicant Veteran (OAV)
  • NAF Priority Consideration - Parent of a Veteran (OAV)
  • NAF Priority Consideration - Spouse/Widow(er) of a Veteran (OAV)

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