This position is established as an Information Technology Specialist within the Operations Management Division (OMD), Office of the Chief Information Officer (OCIO), Office of Management and Policy (OMP), Office of Inspector General (OIG), Department of Health and Human Services (HHS).
Provides oversight of configuring and managing multiple major areas of system administration and serves as a technical lead and subject matter expert for Microsoft 365 GCC security and compliance, eDiscovery/Advanced eDiscovery, Data Loss Prevention, Information Governance, Data Tagging, Data Encryption, Rights Management, Azure IaaS, PaaS, and SaaS solutions, CASB, Azure Active Directory (AAD), AAD Connect, ADFS, SSO, MFA, Microsoft Defender EDR, Azure Sentinel, MEM/Intune, Conditional Access, Express Route, Microsoft Teams, OneDrive, Power Platforms, Exchange Online, SharePoint Online, SMTP, Microsoft Licensing. Performs work pertaining primarily to the planning, tasking, coordination, oversight, technical support, and the successful operation of the following areas: M365\Azure compliance and security, Defender EDR, Security Baseline/STIG for Office 365, Mobile Device Management (MEM\Intune), Microsoft hybrid environment Authentication with ADFS, Azure AD including Single Sign On (SSO) and Multi Factor Authentication; and ensure that rigorous application of information security/information assurance policies, principles, practices in the delivery of customer support services are provided to OIG. Ensures information systems reliability to prevent and defend against unauthorized access to systems, networks, and data.
Resolves the most difficult customer support requests involving integration or configuration related issues to M365\Azure compliance, security, threat prevention, data loss prevention, SSO\MFA authentication, Mobile Device management (MEM\Intune), e-Discovery, O365 client suite. Provides representation in planning for the installation and implementation of new systems and leads efforts to define post implementation support requirements. Alerts management to relevant new technologies, tools, and methodologies and evaluates and recommends adoption of the most promising developments.
Serves as a project lead when managing special projects that have a significant impact on the delivery of customer support and system administration services. The incumbent's project management duties will include development and prioritization of the division's annual IT work plan in conjunction with the supervisors and division Directors. Advises technical IT Specialist with IT systems development projects from design to support, including developing plans and schedules, estimating resource requirements, defining milestones and deliverables, monitoring activities, evaluating, reporting on accomplishments, defining post-implementation support requirements, manage contract renewals, procure new procurement contracts, work with internal and external groups, and develop requirements.
Serves as a technical consultant to IT specialists and senior management in support of complex application systems hosted on the organization's systems. Incumbent provides advice/guidance to lower-level IT Specialist on endpoint security and compliance policies, configurations, controls, and procedures of OIG enterprise services.
Registration with the Selective Service (if applicable).
Suitability for Federal employment determined by background investigation.
One-year probationary period may be required.
THIS POSITION IS SUBJECT TO EXECUTIVE ORDER 14043 MANDATING COVID-19 VACCINATION FOR FEDERAL EMPLOYEES
Qualifications
You must meet the requirements of the job by 11:59 (Eastern Standard Time) of the closing date: 01/28/2022
Vaccination Mandate:
In accordance with Executive Order 14043, Federal employees are required to be fully vaccinated against COVID-19 regardless of the employee's duty location or work arrangement (e.g., telework, remote work, etc.), subject to exceptions that may be required by law. If selected, you will be required to submit proof of vaccination before your entrance on duty. Your HR Consultant will provide a list of documents acceptable as proof of vaccination and instructions for how to submit a request for a legally required exception, if needed, to comply with vaccination requirement.
Expanded/Maximum telework Posture:
Due to COVID-19, the agency is currently in a maximum telework posture. If selected, you may be expected to telework upon your appointment. As employees are permitted to return to the office, you may be required to report to the duty station listed on this announcement, even if your home/temporary telework site is located outside the local commuting area. Your position may be eligible for workplace flexibilities which may include remote work or telework options, and/or flexible work scheduling. These flexibilities may be requested in accordance with the HHS Workplace Flexibilities policy.
Applicants must meet all the qualification requirements, including education, and any selective placement factors described below within 30 days of the closing date of this announcement. Education used as part of an application package will only be considered if complete transcripts are submitted and must be from an accredited institution as recognized by the U.S. Department of Education. To see if your institution is accredited, please follow this link: http://ope.ed.gov/accreditation/Search.aspx
Applicants must have one full year of specialized experience equivalent in difficulty and responsibility to the GS-13 grade level in the Federal service. Qualifying specialized experience must demonstrates:
Experience as a subject matter expert providing technical oversight in the areas of Microsoft 365/Azure compliance and security,; Defender EDR, Security Baseline/STIG for Office 365, Mobile Device Management (MEM\Intune), Microsoft hybrid environment Authentication with ADFS, Azure AD AND
Experience serving as a project lead and advising on IT systems development projects from design to support.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Your resume should include the dates of all qualifying experience (from month/year to month/year) and the number of hours worked/volunteered per week.
Additional information
Recruitment Incentives: Payment for relocation expenses are not authorized for this position. A recruitment bonus will not be offered. Repayment of student loans will not be offered. Private sector work experience may be approved as credit for your Annual Leave accrual.
Security and Background Requirements: A background security investigation will be required for all appointees. Appointment will be subject to the applicant's successful completion of a background security investigation and favorable adjudication. Failure to successfully meet these requirements may be grounds for appropriate personnel action. In addition, if hired, a background security reinvestigation or supplemental investigation may be required at a later time. Applicants are also advised that all information concerning qualifications is subject to investigation. False representation may be grounds for non-consideration, non-selection and/or appropriate disciplinary action.
E-Verify: If you are selected for this position, the documentation that you present for purposes of completing the Department of Homeland Security (DHS) Form I-9 will be verified through the DHS "E-Verify" System. Federal law requires DHS to use the E-Verify System to verify employment eligibility of all new hires, and as a condition of continued employment obligates the new hire to take affirmative steps to resolve any discrepancies identified by the system. The U.S. Department of Health and Human Services is an E-Verify Participant.
Direct Deposit: All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing.
Career Transition Program (CTAP) and Interagency Career Transition Assistance Program (ICTAP) Documentation: If you are a displaced or surplus Federal employee eligible for consideration under the CTAP or ICTAP, you MUST submit proof of eligibility. Appropriate documentation such as a reduction-in-force (RIF) separation notice, an SF-50 reflecting your RIF separation, or a notice of proposed removal for declining a directed reassignment or transfer of function to another commuting area. You MUST also submit documentation to reflect your current (or last) performance rating of record along with your application package. Those eligible for consideration will need to be rated as well-qualified at 85.0 or above on the rating criteria for this position in order to exercise selection priority. For more information about ICTAP, go to: http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition.
EEO Statement: HHS is an equal opportunity employer. Selection for this position will be based solely on merit without regard to race, color, religion, age, gender, national origin, political affiliation, disability, sexual orientation, marital or family status, or other differences.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Additional selections may be made for similar positions across the Department of Health and Human Services (HHS) within the local commuting area(s) of the location identified in this announcement. By applying, you agree to have your application shared with interested selecting official(s) at HHS. Clearance of CTAP/ICTAP will be applied for similar positions across HHS.
Your application will be evaluated on the quality and extent of your experience, education (if applicable), and training relevant to the duties of this position. If you are found minimally qualified for the job, your application package will be further evaluated to determine your possession of the critical knowledge, skills, abilities, and other characteristics listed below.
Your resume must document specialized experience and support your responses to the vacancy questions.
Selections may be made for vacancies across the entire Department of Health and Human Services (HHS). By applying, you agree to allow your application and other personal information to be shared with one or more HHS hiring officials for employment consideration for same/similar positions within the location(s) identified in this announcement.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
All applicants are required to submit the following supporting document type(s):
Resume
Responses to the Assessment Questionnaire
Applicants may also submit the following supporting document type(s),which may not be required for all applicants:
Cover Letter
Veterans' Preference documentation - If you are a veteran, you must submit a copy of your DD Form 214, Certificate of Release or Discharge from Active Duty (Member Copy - 4) and, if applicable, and Application for 10-Point Veterans Preference and an official document dated 1991 or later, from the Department of Veterans Affairs or from a branch of the Armed Forces that supports your claim.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To begin the process, click the Apply Online button to create an account or log in to your existing USAJOBS account. Follow the prompts to complete the assessment questionnaire. Please ensure you click the Submit My Answers button at the end of the process.
A complete application package for this vacancy must be received on-line via the USA Staffing web site by 11:59 PM (EST) on 01/28/2022 to receive consideration. Mailed/emailed applications will not be accepted.
Note: To return to a previously Saved or Incomplete application you may use the following link: https://applicationmanager.gov.
If you are unable to apply online and have the required information, please call 1-478-744-2360 to start your Alternate Application. You will connected with a member of our staff who will initiate the Alternate Application process. More information on the Alternate Application process can be viewed at the following link: https://help.usastaffing.gov/Apply/index.php?title=Alternate_Application_Information.
Questions regarding this vacancy or the application process should be directed to the HR Specialist. The HR Specialist can be reached at (855) 291-2284. Someone is available to answer phone calls and emails from 9:00 AM through 5:00 PM Eastern Time, Monday through Friday excluding Federal holidays.
This announcement may be used to fill one or more vacancies.
OIG Office of Management and Policy
330 Independence Ave, SW
Washington, DC 20201
US
Next steps
Once the online questionnaire is received you will receive an acknowledgement email that your submission was successful. The most highly qualified candidates will be referred to the hiring manager for further consideration and possible interview.
You will receive notice via email or by mail, if no email address was provided by you during the application process, once this process is completed.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
All applicants are required to submit the following supporting document type(s):
Resume
Responses to the Assessment Questionnaire
Applicants may also submit the following supporting document type(s),which may not be required for all applicants:
Cover Letter
Veterans' Preference documentation - If you are a veteran, you must submit a copy of your DD Form 214, Certificate of Release or Discharge from Active Duty (Member Copy - 4) and, if applicable, and Application for 10-Point Veterans Preference and an official document dated 1991 or later, from the Department of Veterans Affairs or from a branch of the Armed Forces that supports your claim.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To begin the process, click the Apply Online button to create an account or log in to your existing USAJOBS account. Follow the prompts to complete the assessment questionnaire. Please ensure you click the Submit My Answers button at the end of the process.
A complete application package for this vacancy must be received on-line via the USA Staffing web site by 11:59 PM (EST) on 01/28/2022 to receive consideration. Mailed/emailed applications will not be accepted.
Note: To return to a previously Saved or Incomplete application you may use the following link: https://applicationmanager.gov.
If you are unable to apply online and have the required information, please call 1-478-744-2360 to start your Alternate Application. You will connected with a member of our staff who will initiate the Alternate Application process. More information on the Alternate Application process can be viewed at the following link: https://help.usastaffing.gov/Apply/index.php?title=Alternate_Application_Information.
Questions regarding this vacancy or the application process should be directed to the HR Specialist. The HR Specialist can be reached at (855) 291-2284. Someone is available to answer phone calls and emails from 9:00 AM through 5:00 PM Eastern Time, Monday through Friday excluding Federal holidays.
This announcement may be used to fill one or more vacancies.
OIG Office of Management and Policy
330 Independence Ave, SW
Washington, DC 20201
US
Next steps
Once the online questionnaire is received you will receive an acknowledgement email that your submission was successful. The most highly qualified candidates will be referred to the hiring manager for further consideration and possible interview.
You will receive notice via email or by mail, if no email address was provided by you during the application process, once this process is completed.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.