The Social Security Administration (SSA) is accepting applications from people who wish to be considered for employment under its Selective Placement Program. SSA seeks to recruit and hire applicants with targeted disabilities by aiding these individuals in obtaining employment consistent with their level of skills and abilities. Such disabilities include severe physical, cognitive, or emotional disabilities.
For more about Schedule A and eligibility requirements, please refer to this guide.
Summary
The Social Security Administration (SSA) is accepting applications from people who wish to be considered for employment under its Selective Placement Program. SSA seeks to recruit and hire applicants with targeted disabilities by aiding these individuals in obtaining employment consistent with their level of skills and abilities. Such disabilities include severe physical, cognitive, or emotional disabilities.
For more about Schedule A and eligibility requirements, please refer to this guide.
Your application will be placed into a pool of individuals with disabilities for evaluation and referral to selecting officials for non-competitive hiring.
You may be contacted by interested selecting officials and asked to interview.
We will not be able to provide status updates other than the receipt of your application via an acknowledgement email from USAStaffingOffice@opm.gov.
You may update your application at any time until the closing date.
This announcement may be used to fill one or more vacancies at any time without notification, in any series or grade. Typical job opportunities within SSA can include, but are not limited to, the following occupations:
Administrative Support: Staff and Executive Assistants, Management Analysts
Facilities and Physical Security: Physical Security Specialists, Safety and Occupational Health Specialists, Architects, Supply Specialists and Inventory Management Specialists, Mechanical, Industrial, and Electrical Engineers
Finance and Accounting: Financial Management Analysts, Accountants, Budget Analysts, IT Specialists
Human Resources: Management Analysts, Human Resource Specialists, Employee and Labor Relations Specialists, Equal Opportunity Specialists
Selective Service Registration, if applicable (www.sss.gov)
Background and/or security investigation required
Job offers are contingent on background / security investigation results
Selectees are required to serve a 2-year trial period
Relocation expenses will not be paid
All required documents must be received by the closing date of the announcement
As required by Executive Order 14043, Federal employees are required to be fully vaccinated against COVID-19. See Additional Information section.
Qualifications
For consideration under the Schedule A non-competitive hiring authority, please submit the following:
Documentation of your disability. Please see the Required Documents section below for examples of acceptable proof of an intellectual, severe physical, or psychiatric disability. FAILURE TO SUBMIT THIS CERTIFICATION WILL CAUSE YOUR APPLICATION TO NOT BE CONSIDERED UNDER THE SELECTIVE PLACEMENT PROGRAM.
Resume
College transcripts (if applicable)
Applicants wishing to be considered for employment at SSA through the Selective Placement Program may also submit an application using SSA's competitive selection process by responding to a specific job opportunity announcement listed on SSA's job opportunity page at: https://www.usajobs.gov/Search/Results?a=SZ00&hp=public&p=1
SELECTIVE PLACEMENT FACTOR FOR THE FOLLOWING POSITIONS: Claims Specialist, Customer Service Representative, and Benefit Authorizer
COMPETENCY ASSESSMENT INTERVIEW PROCESS (CAIP) INTERVIEW - Applicants will be required to participate in a panel interview (after basic eligibility determination) to demonstrate an aptitude for meeting and dealing with the public. Applicants must pass this interview process in order to be found fully qualified for this position and receive further consideration for selection. This interview will cover typical situations, which might be encountered on the job, in person or over the telephone. Applicants must demonstrate qualities such as clarity of speech, ability to listen, ability to establish confidence and put others at ease and the ability to organize and express thoughts clearly. If you do not pass the CAIP interview, you will not qualify for the job.
NOTE: Previous Meet and Deal results are not valid for this vacancy announcement; you will be required to complete the CAIP assessment.
If you are qualifying on the basis of education or satisfying an educational requirement, submit a copy of your transcripts that includes your name, the name of the educational institution, course title(s), number of credits, grade, and date of completion. Unofficial transcripts or screenshots of electronic/web transcripts with the required information will be accepted at the time of application. You must submit your transcripts according to the application submission details of this announcement. Documents will not be accepted via email or regular mail. If selected, you may be required to provide your official college transcripts prior to the effective date of the personnel action placing you into the new position.
Foreign Education: If your transcripts show education completed in foreign colleges or universities, you must also provide documentation that the education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in a conventional/accredited U.S. education program; or full credit has been given for the courses at a U.S. accredited college or university.
Additional information
Selective Service: If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. See www.sss.gov.
COVID-19 Vaccination Requirement: As required by Executive Order 14043, Federal employees must be fully vaccinated against COVID-19 regardless of the employee's duty location or work arrangement (e.g., telework, remote work, etc.), subject to such exceptions as required by law. If selected, you will be required to be vaccinated against COVID-19 no later than November 22, 2021 and submit documentation of vaccination by November 23, 2021 OR shortly after appointment or onboarding with SSA, if this occurs after November 22, 2021. At the time of selection, SSA will provide additional information regarding what documentation you must provide and how you can request a legally required exception from this requirement.
Locality Pay: Salary range shown is the Rest of the US scale. Actual salary will be set in accordance with locality pay provisions. Please visit OPM's Salaries & Wages page for the locality area definitions and pay scales.
Appointments under this program do not have promotion potential beyond the grade to which the applicant is initially appointed.
This agency provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. Decisions to grant reasonable accommodations will be determined on a case-by-case basis.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Once we have received your required documentation and questionnaire, we will consider you for job placement under the Selective Placement Program. You will be evaluated based on your submitted documentation, as well as the following:
Interviews: You will be contacted by e-mail and/or telephone if your application is identified as qualifying for a position being filled. Selection interviews may be conducted with one or more of the candidates, but there is no requirement that interviews be conducted. The hiring office will contact candidates directly for interviews. Interviews may be conducted via video conferencing software, if technically feasible. If interviewed, you will be asked to address the same knowledge, skills, abilities and/or competencies used to initially qualify your application for the position.
Requesting a Reasonable Accommodation for the Interview: Applicants should state any accommodation needed for the interview process prior to the interview, e.g., when the interview is scheduled.
Please make sure you answer all questions and follow all instructions carefully. Errors or omissions may affect your evaluation. The questionnaire takes approximately 5 minutes to complete. To preview the questions, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/11342268
Your application will be retained in our active files for one (1) year from the date of receipt.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Documentation of your Disability:
You must provide proof of disability; i.e., Schedule A Letter. This letter must be on official stationery/letterhead with an official signature. The letter should clearly state your full name and that you are a person with a disability or targeted disability and are eligible for appointment under Schedule A hiring authority as outlined in 5 CFR Section 213.3102(u). Such documentation must be from one of the below sources:
A licensed medical professional (e.g., a physician or other medical professional duly certified by a State, the District of Columbia, or a U.S. territory, to practice medicine)
A licensed vocational rehabilitation specialist (State or private)
Any Federal agency, State agency, or an agency of the District of Columbia or a U.S. territory that issues or provides disability benefits.
Resume:
You must submit a resume that provides:
Personal information - your full name, email and mailing addresses, phone number
Education information - the name of the school and the dates you attended
Work experience - paid and unpaid work with the following information:
Job title
Detailed duties and accomplishments
Employer's name and address
Supervisor's name and phone number
Starting and ending dates (If actual dates are not known, provide your best-estimated timeframes.)
Hours per week
Salary, if applicable
Other qualifications - skills, certifications/licenses, honors, awards, special accomplishments, and job-related training courses.
College Transcripts (if applicable):
Please see the Education section of this announcement for detailed information about transcripts.
Veteran Documentation: You must provide proof of eligibility for veterans preference or a special hiring authority for veterans via your submitted veteran documentation. FAILURE TO SUBMIT THE APPROPRIATE DOCUMENTATION WILL RESULT IN YOUR APPLICATION BEING EXCLUDED FROM CONSIDERATION FOR THIS ANNOUNCEMENT.
Form DD-214: 'Certificate of Release or Discharge from Active Duty'. If your DD-214 is not available or you are currently on active duty and will not receive your DD-214 until separated, please request a Statement of Service through your Military Personnel Office, including your release date and character of discharge. The Statement of Service must list your dates of military service, character of service, and expected date of separation. If you have been awarded a service-connected disability rating from your branch of military service, include the disability rating in your Statement of Service.
SF-15: 'Application for 10-point Veterans' Preference,' if claiming 10 point preference based on a service-connected disability. A fillable SF-15 can be found on OPM's website.
Proof of Disability: If disabled, please provide an official written document from the Department of Veterans Affairs or the Military Service Branch certifying your compensable service-connected disability rating.
IMPORTANT NOTICE TO VETERANS: The Office of Personnel Management has published the end date for Operation Iraqi Freedom (OIF) as August 31, 2010. To receive veterans' preference for service during the Enduring Freedom/Iraqi Freedom era, you must have served for more than 180 days between September 11, 2001 and August 31, 2010 OR be in receipt of a campaign badge or expeditionary medal. The updated CFR language is available here. Other qualifying eligibility for preference (e.g., disability) remains unchanged.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To apply for this position, you must provide a complete Application Package which includes:
Your Resume and Proof of Disability
The Occupational Questionnaire
Additional Required Documents, if applicable (see Required Documents section)
The complete Application Package must be submitted before midnight (EST) on 09/30/2022. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. Decisions to grant reasonable accommodations will be determined on a case-by-case basis.
To complete the Application Package, follow the steps below:
To begin the process, create an account or log in to your existing USAJOBS account. If you do not already have one, create a resume on USAJOBS. We recommend you create a resume using USAJOBS' Resume Builder. Please refer to the Required Documents section for instructions on what to include in your resume.
Review the Job Announcement. We recommend you review the qualification requirements at the OPM link provided in the How You Will Be Evaluated section for any occupation for which you feel you may qualify. You may wish to customize your USAJOBS resume to ensure that it supports your eligibility for that occupation.
Click on the "APPLY" button near the top of this announcement. Follow USAJOBS' instructions to access your account and submit your resume. You will be redirected to the agency's website to complete the application process. If this is your first time applying, you will be asked to answer questions related to your eligibility for Federal employment. You will be able to update this information and save it to your account for future announcements.
Once you have completed the eligibility questions, you will be taken directly to the vacancy application questions. Follow the prompts to complete the occupational questionnaire. Answer all questions honestly and thoroughly.
USAJOBS offers two options that will electronically attach your documentation to your online application once you finish answering the questions in the job announcement. (1) You may select a document that you have already uploaded to USAJOBS for a previous announcement. (2) You may electronically upload a document directly from your computer to your application. Be certain to review your complete application for confirmation of the document uploaded and click on "Finished" to be returned to USAJOBS.
Click the "Submit My Answers" button at the end of the process. To check the status of your application or return to a previous or incomplete application, log in to your USAJOBS account. Select the position, then the Application Information link.
IT IS YOUR RESPONSIBILITY TO ENSURE THAT ALL DOCUMENTS ARE RECEIVED ON TIME AND THAT THE MATERIALS ARE READABLE. FAILURE TO DO SO WILL RESULT IN YOUR APPLICATION BEING EXCLUDED FROM CONSIDERATION FOR THIS ANNOUNCEMENT.
If you use assistive software or an adaptive device, or you are experiencing some other type of technical difficulty and/or otherwise require assistance with the application process, please contact San Francisco Region CHR General Line at SF.MOS.CHR.Staffing.and.Benefits.Team@ssa.gov.
Individuals with disabilities may also contact us using the e-mail address above.
Due to our security procedures, our office will not accept any applications submitted via email or standard mail. The email address is listed only for inquiries about the position or the How to Apply process.
Region 9 - San Francisco
1221 Nevin Avenue
Richmond, CA 94801
US
Next steps
Your application will be placed into a pool of individuals with disabilities for evaluation and referral to selecting officials for non-competitive hiring.
You may be contacted by interested selecting officials and asked to interview.
We will not be able to provide status updates other than the receipt of your application via an acknowledgement email from USAStaffingOffice@opm.gov.
You may update your application at any time until the closing date.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Documentation of your Disability:
You must provide proof of disability; i.e., Schedule A Letter. This letter must be on official stationery/letterhead with an official signature. The letter should clearly state your full name and that you are a person with a disability or targeted disability and are eligible for appointment under Schedule A hiring authority as outlined in 5 CFR Section 213.3102(u). Such documentation must be from one of the below sources:
A licensed medical professional (e.g., a physician or other medical professional duly certified by a State, the District of Columbia, or a U.S. territory, to practice medicine)
A licensed vocational rehabilitation specialist (State or private)
Any Federal agency, State agency, or an agency of the District of Columbia or a U.S. territory that issues or provides disability benefits.
Resume:
You must submit a resume that provides:
Personal information - your full name, email and mailing addresses, phone number
Education information - the name of the school and the dates you attended
Work experience - paid and unpaid work with the following information:
Job title
Detailed duties and accomplishments
Employer's name and address
Supervisor's name and phone number
Starting and ending dates (If actual dates are not known, provide your best-estimated timeframes.)
Hours per week
Salary, if applicable
Other qualifications - skills, certifications/licenses, honors, awards, special accomplishments, and job-related training courses.
College Transcripts (if applicable):
Please see the Education section of this announcement for detailed information about transcripts.
Veteran Documentation: You must provide proof of eligibility for veterans preference or a special hiring authority for veterans via your submitted veteran documentation. FAILURE TO SUBMIT THE APPROPRIATE DOCUMENTATION WILL RESULT IN YOUR APPLICATION BEING EXCLUDED FROM CONSIDERATION FOR THIS ANNOUNCEMENT.
Form DD-214: 'Certificate of Release or Discharge from Active Duty'. If your DD-214 is not available or you are currently on active duty and will not receive your DD-214 until separated, please request a Statement of Service through your Military Personnel Office, including your release date and character of discharge. The Statement of Service must list your dates of military service, character of service, and expected date of separation. If you have been awarded a service-connected disability rating from your branch of military service, include the disability rating in your Statement of Service.
SF-15: 'Application for 10-point Veterans' Preference,' if claiming 10 point preference based on a service-connected disability. A fillable SF-15 can be found on OPM's website.
Proof of Disability: If disabled, please provide an official written document from the Department of Veterans Affairs or the Military Service Branch certifying your compensable service-connected disability rating.
IMPORTANT NOTICE TO VETERANS: The Office of Personnel Management has published the end date for Operation Iraqi Freedom (OIF) as August 31, 2010. To receive veterans' preference for service during the Enduring Freedom/Iraqi Freedom era, you must have served for more than 180 days between September 11, 2001 and August 31, 2010 OR be in receipt of a campaign badge or expeditionary medal. The updated CFR language is available here. Other qualifying eligibility for preference (e.g., disability) remains unchanged.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To apply for this position, you must provide a complete Application Package which includes:
Your Resume and Proof of Disability
The Occupational Questionnaire
Additional Required Documents, if applicable (see Required Documents section)
The complete Application Package must be submitted before midnight (EST) on 09/30/2022. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. Decisions to grant reasonable accommodations will be determined on a case-by-case basis.
To complete the Application Package, follow the steps below:
To begin the process, create an account or log in to your existing USAJOBS account. If you do not already have one, create a resume on USAJOBS. We recommend you create a resume using USAJOBS' Resume Builder. Please refer to the Required Documents section for instructions on what to include in your resume.
Review the Job Announcement. We recommend you review the qualification requirements at the OPM link provided in the How You Will Be Evaluated section for any occupation for which you feel you may qualify. You may wish to customize your USAJOBS resume to ensure that it supports your eligibility for that occupation.
Click on the "APPLY" button near the top of this announcement. Follow USAJOBS' instructions to access your account and submit your resume. You will be redirected to the agency's website to complete the application process. If this is your first time applying, you will be asked to answer questions related to your eligibility for Federal employment. You will be able to update this information and save it to your account for future announcements.
Once you have completed the eligibility questions, you will be taken directly to the vacancy application questions. Follow the prompts to complete the occupational questionnaire. Answer all questions honestly and thoroughly.
USAJOBS offers two options that will electronically attach your documentation to your online application once you finish answering the questions in the job announcement. (1) You may select a document that you have already uploaded to USAJOBS for a previous announcement. (2) You may electronically upload a document directly from your computer to your application. Be certain to review your complete application for confirmation of the document uploaded and click on "Finished" to be returned to USAJOBS.
Click the "Submit My Answers" button at the end of the process. To check the status of your application or return to a previous or incomplete application, log in to your USAJOBS account. Select the position, then the Application Information link.
IT IS YOUR RESPONSIBILITY TO ENSURE THAT ALL DOCUMENTS ARE RECEIVED ON TIME AND THAT THE MATERIALS ARE READABLE. FAILURE TO DO SO WILL RESULT IN YOUR APPLICATION BEING EXCLUDED FROM CONSIDERATION FOR THIS ANNOUNCEMENT.
If you use assistive software or an adaptive device, or you are experiencing some other type of technical difficulty and/or otherwise require assistance with the application process, please contact San Francisco Region CHR General Line at SF.MOS.CHR.Staffing.and.Benefits.Team@ssa.gov.
Individuals with disabilities may also contact us using the e-mail address above.
Due to our security procedures, our office will not accept any applications submitted via email or standard mail. The email address is listed only for inquiries about the position or the How to Apply process.
Region 9 - San Francisco
1221 Nevin Avenue
Richmond, CA 94801
US
Next steps
Your application will be placed into a pool of individuals with disabilities for evaluation and referral to selecting officials for non-competitive hiring.
You may be contacted by interested selecting officials and asked to interview.
We will not be able to provide status updates other than the receipt of your application via an acknowledgement email from USAStaffingOffice@opm.gov.
You may update your application at any time until the closing date.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
