THIS IS A NATIONAL GUARD TITLE 32 EXCEPTED SERVICE POSITION.
This National Guard position is for a IT SPECIALIST (CUSTSPT) T32, Position Description Number PDD0268000 and is part of the AZ G6, National Guard.
NOTE: Individual selected will receive an Indefinite Appointment and may be converted to permanent based on availability of funds or position no longer being encumbered.
Summary
THIS IS A NATIONAL GUARD TITLE 32 EXCEPTED SERVICE POSITION.
This National Guard position is for a IT SPECIALIST (CUSTSPT) T32, Position Description Number PDD0268000 and is part of the AZ G6, National Guard.
NOTE: Individual selected will receive an Indefinite Appointment and may be converted to permanent based on availability of funds or position no longer being encumbered.
Permanent - NOTE: Individual selected will receive an Indefinite Appointment and may be converted to permanent based on availability of funds or position no longer being encumbered.
This position is located at the Arizona Army National Guard G6 in Marana, Arizona. The purpose of this position is to serve as the primary interface between the incumbent's assigned organization and all information systems customers associated with the C4 mission. Responsible for management of the organization's customer support help desk and maintenance of the workload accounting database using help desk software.
THIS IS A NATIONAL GUARD TITLE 32 EXCEPTED SERVICE POSITION.
NATIONAL GUARD MEMBERSHIP IS REQUIRED. Prior to appointment into this position, selectee must be a current member of the Arizona Army National Guard, in a military organization supported by the G6.
This is an excepted service position that requires membership in a compatible military assignment in the employing state's National Guard, required prior to the effective date of placement.
Selectee will be required to wear the military uniform.
Acceptance of an excepted service position constitutes concurrence with these requirements as a condition of employment.
Applicants who are not currently a member of the National Guard must be eligible for immediate membership and employment in the National Guard in the military grade listed in this announcement.
Males born after 31 December 1959 must be registered for Selective Service.
Federal employment suitability as determined by a background investigation.
May be required to successfully complete a probationary period.
Participation in direct deposit is mandatory.
Newly hired employees and employees of the Arizona National Guard are required to be fully vaccinated by 22 November 2021 or before appointment or onboarding with the agency, if after 22 November, per Executive Order 14043.
Must be able to obtain and maintain the appropriate security clearance of the position within 1 year.
May occasionally be required to work other than normal duty hours.
Must possess or ability to obtain a DODD 8570 IT Level 2 Certification within 6 months of appointment.
CPL's must maintain an immediately promotable status and complete Basic Leader's Course within 12 months of appointment.
Qualifications
Military Grades: CPL/E4 (immediately promotable) - CSM/SGM/E9 or WO1/W1 - CW2/W2
Compatible Military Assignments: possess or able to obtain the 25 Enlisted MOS Series or 255 Warrant Officer MOS Series.
SPECIALIZED EXPERIENCE:
GS-09: Must have at least 24 months IT experience, education, or training in analysis of the interrelationship of pertinent components of the system. IT experience planning the sequence of actions necessary to accomplish the assignment. IT experience scheduling the sequence of programs to be processed by computers where alternatives had to be weighed with a view to production efficiency.
GS-11: Must have at least 36 months IT experience, education, or training that approaches techniques and requirements appropriate to an assigned computer applications area or computer specialty area in an organization. IT experience planning the sequence of actions necessary to accomplish the assignment where this entailed coordination with others outside the organizational unit and development of project controls. IT experience that required adaptations of guidelines or precedents to meet the needs of the assignment. IT experience preparing documentation on cost/benefit studies where is involved summarizing the material and organizing it in a logical fashion.
Education
You must provide transcripts or other documentation to support your Educational claims. To receive credit for Education, you must provide documentation of proof that you meet the Education requirements for this position.
Additional information
If you are a male applicant who was born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency (https://www.sss.gov/RegVer/wfRegistration.aspx).
If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Once the announcement has closed, your resume and supporting documentation will be used to determine if you meet the qualifications listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared to your responses on the assessment questionnaire to determine your level of experience. If you rate yourself higher than is supported by your application package, your responses may be adjusted and/or you may be excluded from consideration for this position. If you are found to be among the top qualified candidates, you will be referred to the selecting official for employment consideration.
Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics):
1. Knowledge to serve as a technical expert on all supported automated systems utilized throughout the state.
2. Ability to develop and maintain the customer service database for all service requests.
3. Skilled to perform intensive collection and analysis of data from the customer service database to create trend reports, performance reports, and future requirements for all areas of Information Management.
4. Skilled in researching trends and patterns to implement new or improved communications methods and procedures.
5. Ability to conduct site surveys for information systems designed to verify adequacy of network operations and ensure customer needs are met.
6. Ability to troubleshoot complex technical issues between codependent systems.
7. Proficient in managing multiple simultaneous priorities, projects, and tasks independently and with a team.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
To apply for this position, you MUST SUBMIT a complete Application Package which includes:
1. Your resume showing work schedule, hours worked per week, dates (including Month and Year, e.g., 02/2017, Feb 2017, etc.) of employment and duties performed or the Optional Form 612.
2. Other supporting documents: Applicant MUST submit their most current Enlisted Record Brief (ERB) or Officer Record Brief (ORB) to verify unit, rank, MOS/Branch, and security clearance requirements.
3.Please submit the DoD Civilian Employee Certification of Vaccination (DD Form 3175). Include your COVID-19 Vaccination Record Card, if applicable. Applicants may submit the Request for a Medical Exemption or Delay to the COVID-19 Vaccination Requirement (DD Form 3176), and/or Request for a Religious Exemption to the COVID-19 Vaccination Requirement (DD Form 3177).
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To apply for this position, you must complete the online application/Occupational Questionnaire and submit the documentation specified in the Required Documents section above. To view the Occupational Questionnaire, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/11337245A complete application package must be submitted by 11:59 PM (EST) on the closing date of the announcement to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.
To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.
Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated by the Human Resources Office to determine your eligibility for the position. After the evaluation is complete, you will receive another notification regarding the status of your application.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
To apply for this position, you MUST SUBMIT a complete Application Package which includes:
1. Your resume showing work schedule, hours worked per week, dates (including Month and Year, e.g., 02/2017, Feb 2017, etc.) of employment and duties performed or the Optional Form 612.
2. Other supporting documents: Applicant MUST submit their most current Enlisted Record Brief (ERB) or Officer Record Brief (ORB) to verify unit, rank, MOS/Branch, and security clearance requirements.
3.Please submit the DoD Civilian Employee Certification of Vaccination (DD Form 3175). Include your COVID-19 Vaccination Record Card, if applicable. Applicants may submit the Request for a Medical Exemption or Delay to the COVID-19 Vaccination Requirement (DD Form 3176), and/or Request for a Religious Exemption to the COVID-19 Vaccination Requirement (DD Form 3177).
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To apply for this position, you must complete the online application/Occupational Questionnaire and submit the documentation specified in the Required Documents section above. To view the Occupational Questionnaire, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/11337245A complete application package must be submitted by 11:59 PM (EST) on the closing date of the announcement to receive consideration.
To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.
To verify the status of your application, log into your USAJOBS account (https://my.usajobs.gov/Account/Login), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/.
Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated by the Human Resources Office to determine your eligibility for the position. After the evaluation is complete, you will receive another notification regarding the status of your application.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
