Performs assigned duties and provides necessary services to authorized patrons, including general information and support of recreation and fitness programs.
Provides information concerning facilities and operation.
Ensures adherence to regulations, safety and security procedures.
Assists in maintaining routine reports and/or performs clerical, custodial and/or general maintenance duties.
Performs numerous functions in support of recreation and fitness program delivery to include inventory control, equipment inspection, restocking, point of sale system operation and cash handling.
Operates a cash register, Point of Sale (POS) system, processes product or service transactions including equipment loan, rentals, resale, and program registration; receives payments and makes change.
Greets patrons in person, answers the telephone, takes messages, handles customer requests, makes referrals to the appropriate staff member.
Adheres to NAVMED P-5010 sanitation requirements.
Provides support for recreation event set up and break down.
You must be at least 18 years of age with a high school diploma or equivalent Unit
You must go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9
Must successfully pass the E-Verify employment verification check. Any discrepancies must be resolved as a condition of employment
Must have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer
Work schedule is flexible and will vary as required by the needs of the program to include night, weekend, and holiday shifts as well as split days off.
Qualifications
Knowledge of the MWR department in order to answer customer questions and/or refer customers to the appropriate activity.
Skilled in keyboarding to include operation of point of sale systems as well as desktop computers.
Ability to perform basic computer operations.
Ability to read and comprehend in order to adhere to published rules, regulations, standard operating procedures, checklists, and other guides.
Ability to perform basic arithmetic calculations (e.g., addition, subtraction, multiplication, and division).
Ability to identify customer needs, deliver expected service and/or resolve routine customer issues.
Ability to communicate effectively both orally and in writing.
Additional information
Spouses of active duty military members of the Armed Forces may receive preference in hiring under this announcement if they are among the best qualified referred and are within reach of selection. Spouse Preference does not apply to NF 04 and NF 05 positions. Please clearly identify in your application that you are asking for spouse preference and complete the Request for Military Spouse Preference form and submit a copy of current PCS orders. Failure to submit current PCS orders with application will prevent spousal preference from being granted. Acceptance or declination of a regular full or part-time non-appropriated or appropriated fund position ends your ability to claim this preference.
Some positions have special requirements. In these cases selection is tentative pending satisfactory completion of these requirements. Applicants may be required to provide proof of education, etc. All selections are contingent upon the obtaining of satisfactory employment reference checks.
As a condition of employment, the selected individual will be required to participate in the Direct Deposit/Electronic Fund Transfer program.
SELECTIVE SERVICE REQUIREMENT: If you are a male born after December 31, 1959 and at least 18 years of age, employment law (5 U.S.C. 3328) requires that you must register with the Selective Service System (military draft), unless you meet certain exemptions. If applicable, failure to register will prevent you from being considered for employment. To register, please visit the Selective Service web site at https://www.sss.gov/register/.
The Department of the Navy is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, religion, sex, national origin, age, disability, marital status, political affiliation, sexual orientation, or any other non-merit factor.
The Department of the Navy provides reasonable accommodation to applicants with disabilities. Applicants with disabilities who believe they require reasonable accommodation should contact our Human Resource Office to ensure that the Department of the Navy can consider such requests. The decision to grant an accommodation will be made on a case by case basis.
Public Trust is a type of background investigation, but it is not a security clearance. Depending on the job, you must complete either the Standard Form 85 (SF85) or 85P (SF85P) questionnaire.
NDW values our employees and considers them to be the greatest asset of our organization. As an employer of choice, we are committed to attracting and retaining the “best of the best” by providing comprehensive benefits that are a valuable part of the total compensation package. Our benefits package includes medical, dental, life insurance, spouse and dependent life insurance, long-term disability, retirement, and 401(k) savings plan, annual and sick leave, tuition reimbursement, and more. You can review our benefits at: http://www.navymwr.org/resources/hr
Regular Full-time (35 - 40 hours per week), all benefits offered (medical, dental, life insurance, spouse & child(ren) life insurance, long term disability, retirement, and 401(k) savings plan).
Regular Part-time (20 - 34 hours per week), some benefits offered (medical / dental, retirement and 401(k) savings plan).
Flexible (0 - 40 hours per week), no benefits offered.
You will be evaluated for this job based on how well you meet the qualifications above.
All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement, and will be rated based on the information provided in the resume to determine the level of knowledge, skills and abilities (KSAs) related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of KSAs will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.
Public Trust is a type of background investigation, but it is not a security clearance. Depending on the job, you must complete either the Standard Form 85 (SF85) or 85P (SF85P) questionnaire.
NDW values our employees and considers them to be the greatest asset of our organization. As an employer of choice, we are committed to attracting and retaining the “best of the best” by providing comprehensive benefits that are a valuable part of the total compensation package. Our benefits package includes medical, dental, life insurance, spouse and dependent life insurance, long-term disability, retirement, and 401(k) savings plan, annual and sick leave, tuition reimbursement, and more. You can review our benefits at: http://www.navymwr.org/resources/hr
Regular Full-time (35 - 40 hours per week), all benefits offered (medical, dental, life insurance, spouse & child(ren) life insurance, long term disability, retirement, and 401(k) savings plan).
Regular Part-time (20 - 34 hours per week), some benefits offered (medical / dental, retirement and 401(k) savings plan).
Flexible (0 - 40 hours per week), no benefits offered.
If you are a veteran claiming Veterans' Preference, please attach your DD-214 "Certificate of Release or Discharge from Active Duty," showing all dates of service, receipt of medals and campaign badges, as well as character of service (Honorable, General, etc.). The member 4 copy of your DD-214, “Certificate of Release or Discharge from Active Duty,” is preferable.
For a disabled veteran, you must submit a Department of Veterans Affairs (DVA) letter on DVA letterhead that states your overall combined service-connected disability rating.
A resume should be provided. It should include relevant work experience (start/end dates stated in month/year, description of duties and salary), applicable education at a minimum, and your contact information. For current or previous Federal employees, it should also include the Pay Plan, Series and Grade for each work experience entry.
Military Spousal Preference (MSP) Form and Military Orders
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To be considered for this position, please submit a resume and any other required documents as indicated in the "required documents" section.
Directly through USAJobs.gov, click the Apply button to create an account or log in to your existing USAJOBS account.
Technical Support
Check the status of the application system and maintenance schedule here: status.fhrnavigator.com
If you experience technical difficulties applying online, report it here: support@econsys.com. The support inbox is monitored Monday through Friday, from 8 AM ET until 6 PM ET.
Make sure your status in USAJOBS is 'Received' after you submit your application to ensure it was submitted successfully.
Naval District Washington
47402 Buse Rd, Bldg 467
Patuxent River, MD 20670
USA
Next steps
All applicants will be notified regarding their status by email. Applicants will either be contacted for an interview or sent an email of non-selection 3-6 weeks after the announcement closing date. Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an inaccurate email address or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position. This announcement may be used to fill additional vacancies within 60 days of issuance of selection certificate.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
If you are a veteran claiming Veterans' Preference, please attach your DD-214 "Certificate of Release or Discharge from Active Duty," showing all dates of service, receipt of medals and campaign badges, as well as character of service (Honorable, General, etc.). The member 4 copy of your DD-214, “Certificate of Release or Discharge from Active Duty,” is preferable.
For a disabled veteran, you must submit a Department of Veterans Affairs (DVA) letter on DVA letterhead that states your overall combined service-connected disability rating.
A resume should be provided. It should include relevant work experience (start/end dates stated in month/year, description of duties and salary), applicable education at a minimum, and your contact information. For current or previous Federal employees, it should also include the Pay Plan, Series and Grade for each work experience entry.
Military Spousal Preference (MSP) Form and Military Orders
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To be considered for this position, please submit a resume and any other required documents as indicated in the "required documents" section.
Directly through USAJobs.gov, click the Apply button to create an account or log in to your existing USAJOBS account.
Technical Support
Check the status of the application system and maintenance schedule here: status.fhrnavigator.com
If you experience technical difficulties applying online, report it here: support@econsys.com. The support inbox is monitored Monday through Friday, from 8 AM ET until 6 PM ET.
Make sure your status in USAJOBS is 'Received' after you submit your application to ensure it was submitted successfully.
Naval District Washington
47402 Buse Rd, Bldg 467
Patuxent River, MD 20670
USA
Next steps
All applicants will be notified regarding their status by email. Applicants will either be contacted for an interview or sent an email of non-selection 3-6 weeks after the announcement closing date. Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an inaccurate email address or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position. This announcement may be used to fill additional vacancies within 60 days of issuance of selection certificate.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.