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This position is located in the Department of Health And Human Services, Office of Inspector General, Office of Management and Policy.
The salary listed is for the DC locality pay area. The salary will be adjusted based on the duty station.
This job will close at 11:59p.m. EST on the date we have received 100 applications which may be sooner than the closing date. A complete application package must be submitted in USA Jobs prior to the announcement closing.
12/03/2021 to 12/06/2021
$122,530 - $159,286 per year
GS 14
Yes—as determined by the agency policy.
Occasional travel - You may be expected to travel for this position.
No
Permanent
Full-time
Competitive
None
No
No
HHS-OIG-DE-22-11312538
624887100
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Federal employees who meet the definition of a "surplus" or "displaced" employee.
All U.S. Citizens, No Prior Federal Experience is Required
Engineering Tier 3 Support:
Provides oversight of configuring and managing multiple major areas of system administration and serves as a technical lead for endpoint security, VPN, firewall, secure tunnels, backups, disaster recovery, and software updates. Reviews, analyzes, and provides critical insights in the design, development, and implementation of complex enterprise infrastructures.
Performs work pertaining primarily to the planning, tasking, coordination, oversight, technical support, and the successful operation of the following areas: endpoint security, vulnerability management, anti-virus\malware\ransomware protection, EDR (endpoint detection and response), encryption and compliance, security monitoring & responses; and ensure that rigorous application of information security/information assurance policies, principles, practices in the delivery of customer support services are provided to OIG, VPN, firewall, and secure tunnels.
Consults with vendors' sales and field service personnel to troubleshoot and resolve problems regarding software corrections and modifications.
Serves as a technical consultant to IT specialists and senior management in support of complex application systems hosted on the organization's systems. Incumbent provides advice/guidance to lower-level IT Specialist on endpoint security and compliance policies, configurations, controls, and procedures of OIG enterprise services.
Provides expert consultation, advice, guidance, training, and leadership to other IT specialists on VPN, firewall, secure tunnels, endpoint security (example, McAfee ePO, Microsoft Bitlocker, Microsoft Defender), vulnerability management, Anti-virus\Malware\Ransomware protection tools, EDR (Endpoint Detection and Response), encryption, and compliance. These include, but are not limited to, OIG-wide activities to evaluate, architectural and infrastructure implementation guidance to OIG enterprise systems, software/hardware upgrades, software/hardware migrations, software/hardware deployments, mitigated security vulnerabilities, and system evaluation and best practice recommendations for government-widesystems.
Evaluates specifications and features of new products, performing product comparisons, feasibility and cost benefit analyses, and performance and compatibility testing, and makes recommendations for future implementation to management.
Serves as a project lead when managing special projects that have a significant impact on the delivery of customer support and system administration services. The incumbent's project management duties will include development and prioritization of the division's annual IT work plan in conjunction with the supervisors and division Directors. Advises technical IT Specialist with IT systems development projects from design to support, including developing plans and schedules, estimating resource requirements, defining milestones and deliverables, monitoring activities, evaluating, reporting on accomplishments, defining post-implementation support requirements, manage contract renewals, procure new procurement contracts, work with internal and external groups, and develop requirements.
Manages high priority assignments and participates in the development of operation plans; oversees planning, directing and coordination of the implementation and execution of approved policies, programs and services related to IT systems; reviews and evaluates operations to appraise the effectiveness of policies and programs; determines deficiencies and recommends appropriate action.
Customer Support:
Resolves the most difficult customer support requests involving integration or configuration related issues endpoint security, threat prevention, data loss prevention, host-based firewall, network appliance firewall, file removable media protection, antivirus protection, malware protection, secure tunnels, backups, disaster recovery, drive encryption, URL filtering. The incumbent works with other technical network specialists, applications developers, management, peers, and technical security specialists to prevent recurring problems.
Provides OMP representation in planning for the installation and implementation of new systems and leads efforts to define post implementation support requirements. Keeps OIG OIT directors and senior management abreast of new and evolving technology in the hosting services area. Alerts management to relevant new technologies, tools, and methodologies and evaluates and recommends adoption of the most promising developments.
Submits weekly status reports to the supervisor, participating in weekly staff meetings and regularly briefs Executive Management, Senior Management and other OIT Directors on the status of divisional projects. Performs other related duties as assigned.
Education may not be substituted for specialized experience for this position at the GS-14 grade level.
Recruitment Incentives: Payment for relocation expenses are not authorized for this position. A recruitment bonus will not be offered. Repayment of student loans will not be offered. Private sector work experience may be approved as credit for your Annual Leave accrual.
Security and Background Requirements: A background security investigation will be required for all appointees. Appointment will be subject to the applicant's successful completion of a background security investigation and favorable adjudication. Failure to successfully meet these requirements may be grounds for appropriate personnel action. In addition, if hired, a background security reinvestigation or supplemental investigation may be required at a later time. Applicants are also advised that all information concerning qualifications is subject to investigation. False representation may be grounds for non-consideration, non-selection and/or appropriate disciplinary action.
E-Verify: If you are selected for this position, the documentation that you present for purposes of completing the Department of Homeland Security (DHS) Form I-9 will be verified through the DHS "E-Verify" System. Federal law requires DHS to use the E-Verify System to verify employment eligibility of all new hires, and as a condition of continued employment obligates the new hire to take affirmative steps to resolve any discrepancies identified by the system. The U.S. Department of Health and Human Services is an E-Verify Participant.
Direct Deposit: All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing.
Career Transition Program (CTAP) and Interagency Career Transition Assistance Program (ICTAP) Documentation: If you are a displaced or surplus Federal employee eligible for consideration under the CTAP or ICTAP, you MUST submit proof of eligibility. Appropriate documentation such as a reduction-in-force (RIF) separation notice, an SF-50 reflecting your RIF separation, or a notice of proposed removal for declining a directed reassignment or transfer of function to another commuting area. You MUST also submit documentation to reflect your current (or last) performance rating of record along with your application package. Those eligible for consideration will need to be rated as well-qualified at 85.0 or above on the rating criteria for this position in order to exercise selection priority. For more information about ICTAP, go to: http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition.
EEO Statement: HHS is an equal opportunity employer. Selection for this position will be based solely on merit without regard to race, color, religion, age, gender, national origin, political affiliation, disability, sexual orientation, marital or family status, or other differences.
You will be evaluated for this job based on how well you meet the qualifications above.
We will review your resume and supporting documentation to ensure you meet the basic qualification requirements. If you meet the minimum qualifications, your experience, education, and training will be rated using a job questionnaire that is based on the following competencies or knowledge, skills, and abilities needed to perform this job:
All applicants are required to submit the following supporting document type(s):
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To begin the process, click the Apply Online button to create an account or log in to your existing USAJOBS account. Follow the prompts to complete the assessment questionnaire. Please ensure you click the Submit My Answers button at the end of the process.
A complete application package for this vacancy must be received on-line via the USA Staffing web site by 11:59 PM (EST) on 12/07/2021 to receive consideration. Mailed/emailed applications will not be accepted.
Note: To return to a previously Saved or Incomplete application you may use the following link: https://applicationmanager.gov.
If you are unable to apply online and have the required information, please call 1-478-744-2360 to start your Alternate Application. You will connected with a member of our staff who will initiate the Alternate Application process. More information on the Alternate Application process can be viewed at the following link: https://help.usastaffing.gov/Apply/index.php?title=Alternate_Application_Information.
Questions regarding this vacancy or the application process should be directed to the HR Specialist. The HR Specialist can be reached at (855) 291-2284. Someone is available to answer phone calls and emails from 9:00 AM through 5:00 PM Eastern Time, Monday through Friday excluding Federal holidays.
This announcement may be used to fill one or more vacancies.
Once the online questionnaire is received you will receive an acknowledgement email that your submission was successful. The most highly qualified candidates will be referred to the hiring manager for further consideration and possible interview.
You will receive notice via email or by mail, if no email address was provided by you during the application process, once this process is completed.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/624887100. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.
