Clarification from the agency

Current Department of Homeland Security (DHS) employees in the competitive service on a career/career-conditional appointment or current DHS employees eligible under an Interchange Agreement. Employees must work within the local commuting area on a permanent basis.

As required by Executive Order 14043, federal employees are required to be fully vaccinated against COVID-19 regardless of the employee's duty location or work arrangement (e.g., telework, remote work, etc.), subject to such exceptions as required by law. If selected, you will be required to be vaccinated against COVID-19 and submit documentation of proof of vaccination by November 22, 2021. If your appointment or onboarding with the agency is after November 22, proof of vaccination must be provided prior to onboarding. Individuals who wish to request a legally required disability or religious exemption from this vaccination requirement should direct questions or requests to e-mail ICEReasonableAccommodation@ice.dhs.gov. Due to COVID-19, the component is currently in an expanded telework posture. Therefore, if selected, you may be expected to temporarily telework, even if your home is located outside the local commuting area.

As a Mission Support Specialist, at the full performance level, you will perform the following duties:

• Coordinate and perform a wide variety of administrative and management services essential to the operations of the office including, but not limited to management information systems, telecommunications, correspondence control, procurement, human resources, training, logistics, property, space, records and files, printing and graphics, mail, travel, and office equipment;
• Advise management on assigned administrative matters;
• Conduct or participate in the evaluation of administrative programs, systems and methods and identify ways to improve the efficiency and effectiveness of these services at the local level;
• Represent the office in dealings with vendors and organizations within and external to the agency that have primary responsibility for these services.

Conditions of employment

• You must be a U.S. citizen to apply for this position.
• You must successfully pass a background investigation.
• You must successfully pass a drug screen.
• Males born after 12/31/59 must certify registration with Selective Service.
• Requirements by Closing Date: Unless otherwise noted, you must meet all requirements by the closing date of the announcement.
• Time in Grade: Current Federal employees must have served 52 weeks at the next lower grade in the Federal service. Time in grade requirements must be met by the closing date of this announcement.
• Probationary Period: This is a full-time permanent position (Career/Career-Conditional appointment). Upon appointment to this position, you may be required to serve a one-year probationary period.

Qualifications

You qualify for the GS-12 grade level if you possess one (1) year of specialized experience at the GS-11 grade level or equivalent performing duties such as:

• Applying and modifying established practices to specific administrative problems which involve many variables;
• Conducting independent evaluations on administrative functions and preparing study findings, recommendations and reports;
• Making agreements and commitments at meetings and during telephone discussions in accordance with previously received instructions; and
• Performing liaison functions with other organizations and establishing harmonious working relations with counterparts.

You qualify for the GS-13 grade level if you possess one (1) year of specialized experience at the GS-12 grade level or equivalent performing duties such as:

• Independently coordinating business operations that affect or involve multiple geographically dispersed teams:
• Providing authoritative advice, assistance, and guidance to supervisors, managers, and employees on complex and sensitive issues; and
• Conducting studies, presenting information, independently researching, responding to, and recommending solutions to unanticipated changes or issues.

Qualification requirements must be met by the closing date of this announcement. Qualification claims will be subject to verification.

Promotion Potential: When promotion potential is shown, the agency is not making a commitment and is not obligated to provide future promotions to you if you are selected. Future promotions will be dependent on your ability to perform the duties at a higher level, the continuing need for an employee assigned to the higher level, and administrative approval.

National Service Experience (i.e., volunteer experience): Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR 213.3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR 315.707. Veterans, Peace Corps, VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

We will review your resume and supporting documentation to ensure you meet the minimum qualification requirements. If you meet the minimum qualifications, your experience, education, and training will be rated using an Assessment Questionnaire that is based on the following competencies or knowledge, skills, and abilities needed to perform this job:

• Administration and Management
• Decision Making
• Oral Communication
• Planning and Evaluating
• Problem Solving
• Reasoning
• Technical Competence
• Writing

Based on your responses, you will receive a score from the Assessment Questionnaire between 70 and 100.

If you are best qualified, you may be referred to the hiring manager for consideration and may be called for an interview.

Interviews may be required for this position. Failure to complete the interview may result in removal from further consideration.

Due weight will be given to performance appraisals and incentive awards in merit promotion selection decisions in accordance with 5 CFR 335.103(b)(3).

Pursuant to Executive Order 12564, and the DHS Drug-Free Workplace Plan, ICE is committed to maintaining a drug-free workplace and, therefore, personnel in safety- or security-sensitive positions (testing designated positions) are subject to random drug testing. Moreover, other drug testing of employees (e.g., reasonable suspicion drug test) may be conducted in order to ensure a safe and healthy work environment. All applicants tentatively selected for employment at ICE are subject to pre-employment drug testing and a final offer of employment is contingent upon a negative drug test result.