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Management and Program Analyst

Department of the Treasury
Internal Revenue Service
Large Business & International
This job announcement has closed

Summary

Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information.

WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? Visit us on the web at www.jobs.irs.gov

Overview

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Hiring complete
Open date: 11/02/2021
Closed date: 11/17/2021
Location
1 vacancy in the following locations:
Work site options
Telework eligible
Yes—as determined by the agency policy.
Relocation expenses reimbursed
No
Salary
$108,885 - $172,500 per year
Pay scale & grade
GS 14
Promotion potential
14
Pay scale and grade determines the salary of the job.
Work schedule
Full-time
Travel Required
Occasional travel - You may be expected to travel for this position.
Appointment type
Permanent
Occupations and job series
Supervisory status
No
Federal service type
This job is in the Competitive Service
Drug test
No
Security clearance
Not Required
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type
Announcement number
22-11278348B-LBN-0343-14
Control number
620119300

Duties

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WHAT IS THE LARGE BUSINESS AND INTERNATIONAL (LB&I) DIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

The following are the duties of this position at the full working level. If you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and will receive training to help you grow in this position.

  • Advises managers and executives in critical, sensitive or confidential matters, including personnel and budget matters. Consults with senior management and executives within the business function, and at higher levels within the agency on critical organizational and management issues. Exercises authority to represent and make commitments on behalf of management regarding program operations and the administrative management of the organization.
  • Guides the practice areas in planning, organizing, and/or leading all phases of multifunctional efforts to evaluate plans and proposals for projects involving broad areas of work processes, operational practices, and integration between various functional areas. Projects and studies involve providing technical expertise, directing the analysis and evaluation of plans and proposals for projects, providing implementation support, assessing accomplishment of program and management goals and objectives, and prescribing or formulating new or revised policy.
  • Counsels management in assessing impact of new or modified program requirements. Analyzes new or proposed legislation, regulations, or other authoritative guidance to determine impact on program operations. Prepares long-range forecasts of developments relevant to program operations. Identifies and analyzes critical problems and issues, the timing and sequence of key program events and milestones, resource utilization and constraints, and coordination of management controls. Identifies resources for staffing, training and funding required to support varied levels of program operations. Identifies trends and anticipates any adverse impact on budget and/or work plans. Develops innovative solutions, documents findings and conclusions, and makes presentations.

Requirements

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Conditions of employment

STANDARD POSITION DESCRIPTIONS (SPD):
PD98999

Visit the IRS SPD Library to access the position descriptions.

  • If you are in a telework eligible position, you may be directed to temporarily telework on a full-time basis due to COVID 19. Employees must be within a 150-mile radius of their official assigned post-of-duty (POD) while in a telework status. Once normal operations resume, employees may be directed back to the office to perform the duties of their position. Telework eligibility does not guarantee telework; employees must meet and sustain IRS telework eligibility requirements and supervisor's approval to participate in the IRS Telework Program. As a reminder - If you are selected for a position, you are responsible for reporting to your designated POD (location) on the negotiated start date or as directed by management.
  • A 1-year probationary period is required (unless already completed).
  • We may select from this announcement or any other source to fill one or more vacancies. Additional jobs may be filled.
  • The salary range indicated in this announcement reflects the minimum locality pay up to maximum locality pay for all duty locations listed. The range will be adjusted for selected duty location. General Schedule locality pay tables may be found under Salaries & Wages.
  • This is a non-bargaining unit position.
  • Tour of Duty: Monday - Friday 8:00 am - 4:30 pm, Day Shift
  • Alternative work schedule, staggered work hours or telework may be available.
  • Relocation expenses - No

Qualifications

Federal experience is not required. The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis.
To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.

Applicants should have specific experience and knowledge in the following areas:

  • Quality Assurance, adult learning theories and other instructional design methodologies and technologies, to lead timely development and delivery of training, including identifying training gaps, designing and creating instructional content and recommending effective program delivery.
  • Development, delivery and marketing of training initiatives. Facilitating teams of subject matter experts and management in the development of communications, educational materials, training and program delivery.
  • Manage training budget; plan, prepare and maintain reports; identify, develop and implement assessments to evaluate training effectiveness, employee performance, program outcome, and processes; develop and deliver training surveys; analyze and transform survey results into executive briefings and recommendations.
  • Collaborate with other teams and external vendors to promote relevant course learning opportunities and ensure that current tax issues and trends are promptly delivered
  • Strong oral and written communication skills to clearly convey ideas, including technical knowledge of writing conventions, IRS Style Guide and formatting.
  • Execute large scale in-person and/or virtual training projects using Skype, SABA, Zoom, etc.
  • Software programs including PowerPoint, Excel, Access, SharePoint, OneNote, ITMS, Visio, SABA, Skype, Tempo, etc.
You must meet the following requirements by the closing date of this announcement:

SPECIALIZED EXPERIENCE: GS-14 LEVEL: You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-13 grade level in the Federal service. Specialized experience for this position includes: Experience leading major project assignments that required a wide range of analytical and evaluative methods and techniques, both qualitative and quantitative, sufficient to accomplish complex projects or studies broad in scope and magnitude; Experience with a range of laws, policies, regulations, and precedents applicable to the segment(s) of the Service's program affected by the assigned project or study; Experience with management principles and processes to perform project management duties to effectively coordinate and integrate project objectives and recommendations with key line and/or staff functions of the Service; Experience with orally and written communication.

AND

MEET TIME IN GRADE (TIG) REQUIREMENT: For positions above the GS-05, applicants must meet applicable time-in-­grade requirements to be considered eligible. One year (52 weeks) at the next lower grade level is required to meet the time-in-grade requirements for the grade you are applying for.

AND

TIME AFTER COMPETITIVE APPOINTMENT: By the closing date (or if this is an open continuous announcement, by the cut-off date) specified in this job announcement, current civilian employees must have completed at least 90 days of federal civilian service since their latest non-temporary appointment from a competitive referral certificate, known as time after competitive appointment. For this requirement, a competitive appointment is one where you applied to and were appointed from an announcement open to "All US Citizens".

For more information on qualifications please refer to OPM's Qualifications Standards.

Education

For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. If the position has specific education requirements and you are currently (or have previously been) in the Federal job series to be filled, there is no need to submit a transcript or equivalent at this time, but you must provide an SF-50 documenting you held this job series. An official transcript will be required if you are selected.

  • Note: If substituting Superior Academic Achievement (SAA) for experience at the GS-7 level, please note that grade-point averages are rounded to one decimal place. For example, 2.95 will round to 3.0 and 2.94 will round to 2.9. The Qualifications requirements above will reflect if SAA is accepted for this position and the online questionnaire will offer the option to select SAA as a qualifying response.

A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here for Foreign Education Credentialing instructions.

Additional information

One (1) vacancy is to be filled in Large Business & International (LB&I), Learning & Education.

This vacancy will be located at one of the following LB&I Core Cities:
AL:417 20th StN,BIRMINGHAM,35203; AR:700 W CAPITOL,LITTLEROCK,72201; 4375 N Vantage Dr FAYETTEVILLE,72703; AZ:4041 N CentralAv,PHOENIX,85012; CA:300 N Los Angeles St, LA ,90012; 450 GOLDENGATE AV,SANFRAN,94102; 501 W OceanBlvd,LONGBEACH,90802;1301 Clay St OAKLAND,94612;333 W BROADWAY,SANDIEGO,92101;24000 Avila Rd, LAGUNA NIGUEL,92677;55 S MARKET ST,SANJOSE,95113;4330 WattAv,SACRAMENTO,95821;225 W BROADWAY,GLENDALE,91204;801 Civic Center Dr W,SANTAANA,92701;9350 Flair Dr, EL MONTE,91731;CO:1999 Broadway,DENVER,80202; CT:135 High St,HARTFORD,06103;150 COURT ST,NEW HAVN,06510;761 Main Av,Norwalk,06851; DC:1111 CONSTITUTION AV NW,20224;77 K ST NE,20002;999 N CAPITOL ST NE,20003; DE:1352 Marrows Rd,NEWARK,19711;FL:51 SW 1st Av,MIAMI,33130;400 W Bay ST,JACKSONVILLE,32202;625 N Flagler Dr, W PALM BEACH,33401;850 TRAFALGAR CRT,MAITLAND,32751;7850 SW 6th Crt,PLANTATION,33324;2203 N LOIS Av,TAMPA,33607;4210 METROPKWY,FT MYERS,33916;GA:401 WPeachtreeSt,ATLANTA,30308;2888 WoodcockBlvd,ATLANTA,30341;2300 Lake Pk Dr SE,Smyrna,30080 ;HI: 1003 Bishop St,HONOLULU,96813;IA:210 WALNUT ST,DES MOINES,50309;IL:230 S DEARBORN ST,CHICAGO,60604;2001 Butterfield Rd, DOWNERS GROVE,60515;3101 ConstitutionDr,SPRINGFIELD,62704;5100 River Rd, SCHILLER PARK,60176;IN:575 N PENNSYLVANIA,INDIANAPOLIS,46204;KS:555 N WoodlawnSt,WICHITA,67208;KY:600 DR MLK PL,LOUISVILLE,40202;LA:1555 Poydras ST,NEW ORLEANS,70112;MA:15 NewsuburySt,BOSTON,02203;1 MontvaleAv,STONEHAM,02180;118 Turnpike Rd,SOUTHBOROUGH,01772;120 Liberty ST,BROCKTON,02301;MD:31 HOPKINS PLAZA,BALTIMORE,21201;5000 ELLIN RD,LANHAM-SEABROOK,20706;6010 ExecutiveBlvd,ROCKVILLE,20852;MI:985 MichiganAv,DETROIT,48226;38275 W 12 Mile Rd,FARMINGTONHILLS,48331;1270 PontiacRd,PONTIAC,48340;3251 N Evergreen Dr NE,GRANDRAPIDS,49525;3971 S Research Pk Dr,ANNARBOR,48108;917 N Saginaw St,FLINT,48503;MN:1550 American Blvd E,BLOOMINGTON,55425;MO:1122 TOWN&COUNTRYCOMMONS,CHESTERFIELD,63017;2850 NE INDEPENDENCE AV,LEESSUMMIT,64064;NC:7751 Brier Crk Pkwy,RALEIGH,27617;10715 DavidTaylorDr,CHARLOTTE,28262;4905 KOGER BlVD,GREENSBORO,27407;NE:1616 Capitol Av,OMAHA,68102;NJ:200 FEDERAL PLAZA,PATERSON,07505;200 SHEFFIELD ST,MOUNTAINSIDE,07092;101 Wood Av S,ISELIN,08830;100 Dey Place,EDISON,08817;NV:110 N CITY PKWY,LasVegas,89106;NY:201 VARICK ST,NY,10014;26 FEDERAL PLAZA,NY,10278;11 A CLINTON AV,ALBANY 12207;290 BWY FOLEY SQE,NY,10007;255 E AV,ROCHESTER,14604;130 S Elmwood Av,BUFFALO,14202;999 STEWART AV,BETHPAGE,11714;OH:550 MAIN ST,CINCINNATI,45202;200 N HIGH ST,COLUMBUS,43215;6450 ROCKSIDEWOODSBLVD S,INDEPENDENCE,44131;OK:55 N ROBINSON,OKLAHOMA CITY,73102;1645 S 101ST E AV,TULSA,74128;OR:1220 SW 3RD AV,PORTLAND,97204;PA:1000 LIBERTY Av,PITTSBURGH,15222;600 ARCH ST,PHILADELPHIA,19106;601 S HENDERSON RD,KINGOFPRUSSIA,19406;2970 Market ST,PHILADELPHIA,19104;PR:City View Plaza,GUAYNABO,00968;RI:60 QUAKER LN,WARWICK,02886;TN:5333 GETWELL RD,MEMPHIS,38118;801 BROADWAY,NASHVILLE,37203;127 INTNL DR,FRANKLIN,37067;

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Continued LB&I Core Cities:
TX:300 E 8th ST,AUSTIN,78701;8701 S GESSNER,HOUSTON,77074;1919 SMITH,HOUSTON,77002;4050 AlphaRd,FARMERSBRANCH,75244;3651 S IH35,AUSTIN,78741;12941 I45,HOUSTON,7060;Ashford Oak 8122 Data Point 26 Dr. San Antonio 78229;5450 Stratum Dr,FTWORTH,76137;12309 N MOPACEXPWY,AUSTIN,78758;UT:324 25th St,OGDEN,84401;1160 W 1200 S,OGDEN,84404;105 23rd ST,OGDEN,84401;178 S RIOGRANDE ST,SALTLAKECITY,84101;VA:7980 Quantum Drive,VIENNA,22182;400 N 8TH ST,RICHMOND,23219;200 GRANBY ST,NORFOLK 23510;WA:915 2nd Av,SEATTLE,98174;WI:N14 W24200 TowerPlace,WAUKESHA,53188;211 W Wisconsin Av,MILWAUKEE,53203

Your application includes your resume, responses to the online questions, and required supporting documents. Please be sure that your resume includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your resume may result in a "not qualified" determination.

Rating: Your application will be evaluated in accordance with the Service's Merit Promotion Plan. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):

  • Decision Making
  • Oral Communication
  • Planning and Evaluating
  • Problem Solving
  • Project Management
  • Writing


Your application will also be rated and ranked among others, based on your responses to the online questions, regarding your experience, education, training, performance appraisals and awards relevant to the duties of this position. IRS employees may obtain their most recent awards listing at https://persinfo.web.irs.gov/. Your rating may be lowered, if your responses to the online questions are not supported by the education and/or experience described in your application.

Referral: A category-like rating (Quality Group) will be used to rate, rank and select eligible candidates. If qualified, you will be assigned to one of three quality level categories, Superior/Best Qualified, Highly Qualified and Qualified.

If you are among the top qualified candidates, your application may be referred to a selecting official for consideration. Candidates, if required to participate in a selection interview (telephonic and/or in person at the discretion of the Selecting Official in accordance with hiring practices), will be interviewed in quality group order. We will not reimburse costs related to the interview such as travel to and from the interview site.

If you are a displaced or surplus Federal employee eligible for Career Transition Assistance Plan (CTAP), you must receive a score of Highly Qualified or better to be rated as well qualified to receive special selection priority.

Internal Revenue Service

WHY IS THE IRS A GREAT PLACE TO WORK? As an IRS employee, you will feel proud knowing you helped make America stronger while working at one of the world's biggest financial institutions. You will be part of an organization that collects over $2 trillion in revenue and processes over 200 million tax returns annually. We are proud of how we apply the tax law with integrity and fairness to all. The IRS hires talented and dedicated individuals from many backgrounds, including accounting, business, finance, law enforcement and information technology. You will be challenged & supported on a daily basis. Whether you are just starting out or looking for a new opportunity, consider an IRS career.

The U.S. Department of the Treasury has a distinguished history dating back to the founding of our nation. As the steward of U.S. economic and financial systems, Treasury is a major and influential leader in today's global economy. We have over 100,000 employees across the country and around the world. Come Join the Department of the Treasury and Invest in Tomorrow.

Agency contact information

(ERC) Employee Resource Center
Phone
866-743-5748
Website
https://irssource.web.irs.gov/Lists/General%20News/DispItemForm.aspx?ID=624
Address
LBI - Large Business and International
1111 Constitution Ave NW
Washington, DC 20224
US

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