This position is located in the Internal Ombudsman's Office, HQ Washington, DC of the Federal Deposit Insurance Corporation and provides support in the areas of employee engagement, organizational improvement, change management, and other programs informing or benefitting the FDIC workforce.
Additional selections may be made from this vacancy announcement to fill identical vacancies that occur subsequent to this announcement.
Summary
This position is located in the Internal Ombudsman's Office, HQ Washington, DC of the Federal Deposit Insurance Corporation and provides support in the areas of employee engagement, organizational improvement, change management, and other programs informing or benefitting the FDIC workforce.
Additional selections may be made from this vacancy announcement to fill identical vacancies that occur subsequent to this announcement.
Applicants with status (i.e., current permanent Federal employees in the competitive service and former Federal employees with reinstatement eligibility); those eligible for appointment under special hiring authorities; and veterans eligible for a VEOA appointment.
- Conducting research and analysis into a wide range of subject matters primarily related to employee engagement, organizational improvement, change management, and other programs informing or benefiting the FDIC workforce.
- Providing assistance in the planning of program activities and events, create agendas, charts and other program material to collaborate with team members and stakeholders; gather, sort and organize information for analysis, and conduct analysis for review by more senior staff.
-Planning and enacting communication strategies including drafting, editing, and sending for review, routine and non-routine communications for senior leadership (e.g. global messages, news articles, talking points, posters, brochures, presentations, etc.) to support employee engagement and organizational development efforts.
-Managing a tracking system for employee project ideas and anonymous feedback submissions.
COVID-19: Individuals who start their Federal government service after November 22, 2021, must be fully vaccinated against COVID-19 prior to their start date, except in limited circumstances where the law requires an exception. See “Other information” section.
Completion of Financial Disclosure may be required.
Qualifications
Qualifying experience may be obtained in the private or public sector. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic, religious/spiritual; community; student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Additional qualifications information can be found here.
To qualify for the CG-11 grade level, applicants must have completed at least one year of specialized experience equivalent to at least the CG-09 grade level or above in the Federal service. Specialized experience is defined as experience researching directives and policies to assist in program activities for employee engagement, organizational improvement, and change management; Using various software applications to manage projects, collect and analyze data, create presentations, spreadsheets, and reports; managing SharePoint sites; developing communication and marketing materials for distribution.
OR
EDUCATION: Education may be substituted for experience in qualifying for this position. If qualifying based on education, applicant must possess: a Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education or an LL.M. OR
Combination of education and experience: A combination of graduate level education as described above, beyond the second full year of graduate education, and specialized experience as described above that together meet the qualification requirements for this position. If qualifying based on education you will need to provide a copy of your transcripts. See Required documents for further information.
To qualify for the CG-12 grade level, applicants must have completed at least one year of specialized experience equivalent to at least the CG-11 grade level or above in the Federal service. Specialized experience is defined as experience leading employee engagement, organizational improvement, and change management programs and activities; facilitating discussions and managing projects; researching directives and policies for reports; utilizing software applications to track and manage projects, collect and analyze data, create presentations, spreadsheets, reports; creating and managing websites and SharePoint sites; developing communication and marketing materials for distribution.
Applicants must have met the qualification requirements (including selective placement factors – if any) for this position within 30 calendar days of the closing date of this announcement.
Applicants eligible for ICTAP (Interagency Career Transition Assistance Program) must achieve a score of 85 “well qualified” for this position. For more information, Click Here.
Education
See requirements stated under QUALIFICATIONS.
Additional information
As required by Executive Order 14043, Federal employees are required to be fully vaccinated against COVID-19 regardless of the employee’s duty location or work arrangement (e.g., telework, remote work, etc.), subject to such exceptions as required by law. If selected, you will be required to be vaccinated against COVID-19 and submit documentation of proof of vaccination by November 22, 2021, or before appointment or onboarding, if after November 22, 2021. In limited circumstances, exceptions to the vaccination requirement will be granted when required by law, such as in cases where an employee is entitled to a reasonable accommodation based on a disability or sincerely held religious belief, practice, or observance. Your employment offer will include instructions for submitting the requisite information and requesting an exception to the vaccination requirement. Failure to comply with the vaccination requirement will result in disciplinary action, up to and including rescinding the job offer or termination from Federal service. FDIC will provide additional information regarding what information or documentation will be needed and how to request a reasonable accommodation related to this requirement.
To read about your rights and responsibilities as an applicant for Federal employment, click here.
If selected, you may be required to serve a probationary or trial period as applicable to appointment type.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
In addition to the regular benefits offered by Federal agencies, the FDIC offers additional benefits to its employees. These benefits, some at minimal cost, are some of the best and most competitive in both the private and public sectors.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your resume and the online assessment questionnaire will be reviewed, to determine whether you meet the qualification requirements outlined in this announcement. Therefore, it is imperative that your resume contain sufficiently detailed information upon which to make the qualification determination. Please ensure that your resume contains specific information such as position titles, beginning and ending dates of employment for each position, average number of hours worked per week, and if the position is/was in the Federal government, you should provide the position series and grade level.
Your resume will also be evaluated to measure your responses to the assessment questions. If you rated yourself higher on the questionnaire than what is supported by your resume, your overall qualifications assessment may be adversely affected.
Top ranked candidates will be referred to the selecting official for further review and consideration.
The competencies/knowledge, skills, and abilities (KSAs) you will be assessed on are listed below.
Knowledge of employee engagement, organizational improvement, and change management programs to review and make recommendations on the creation and dissemination of information to agency employees.
Knowledge of qualitative and quantitative methods to determine how to gather and organize data, validate data accuracy, and to use data to develop analysis that measures time or resources and/or captures and displays quality improvements; draft reports and recommendations for review by senior staff.
Ability to Communicate in Writing
Ability to Communicate Orally
Skill in using automated and computer-based systems and programs to research information, analyze data for internal reports, and create and manage websites and Share Point sites.
Knowledge of project management principles and tools, to compose documents such as work break-down structures or requirements language, project schedules, capturing issues and delays, and closing documents such as lessons learned.
You do not need to respond separately to these KSAs. Your answers to the online questionnaire and resume will serve as responses to the KSAs.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
In addition to the regular benefits offered by Federal agencies, the FDIC offers additional benefits to its employees. These benefits, some at minimal cost, are some of the best and most competitive in both the private and public sectors.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
CURRENT FEDERAL EMPLOYEES OR REINSTATEMENT ELIGIBLES WITH COMPETITIVE STATUS: A copy of your most recent SF Form 50, Notification of Personnel Action, that shows: (1) permanent or career-conditional tenure (codes 1 or 2, in block 24); and (2) position occupied in the competitive service (code 1, in block 34), and the pay plan, series, grade and salary for the position you are relying upon to be considered for this position. If reinstatement eligible include your Career/Career conditional SF-50. To be considered as a non- competitive eligible candidate, the SF-50 must show the highest grade level or full performance level applicant has attained competitively on a permanent basis, and grade must be equivalent or higher than the grade for which applying.
FDIC EMPLOYEES: Submit a final digitally signed copy of your most recent Annual Performance Appraisal and Evaluation form. The final PDF form is also acceptable. If you want to be considered non-competitively include a copy of your SF-50. The SF-50 must show the highest grade level or full performance level applicant has attained competitively on a permanent basis, and grade must be equivalent or higher than the grade for which applying.
INTERAGENCY TRANSITION ASSISTANCE PROGRAM (ICTAP): If you are a displaced or surplus FDIC or Federal employee eligible for consideration under the CTAP or ICTAP, you must submit proof of eligibility. For more information, click here.
SPECIAL APPOINTING AUTHORITIES FOR PEOPLE WITH DISABILITIES: If you are applying for consideration under special appointing authorities for people with disabilities, you will be required to provide proof of disability documentation to specify that you are a person who (1) has a severe physical disability; (2) an intellectual disability; or (3) a psychiatric disability.The documentation does NOT need to detail your specific disability, medical history, or need for accommodation, however; the letter MUST clearly state that you are eligible for appointment under this authority and that your eligibility is based on a severe physical disability; an intellectual disability; or a psychiatric disability. THE DOCUMENTATION MUST HAVE BEEN OBTAINED FROM: (a). Licensed medical professionals; or (b). State or private vocational rehabilitation specialists; or (c). Any Government agency (e.g., VA, etc.) that issues or provides disability benefit. THE DOCUMENTATION MUST INCLUDE: a statement that you are eligible based on one of the following: severe physical disability, an intellectual disability, or a psychiatric disability. To view sample Schedule A proof of disability letters, click here, and for more information on this special appointing authority, click here. Please note that employees hired under this Schedule A hiring authority will be required to complete a Standard Form 256 to identify their disability status.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To begin, click the “Apply” button and follow the prompts. If you haven’t already, register and establish a USAJOBS account. After you register online, click the “Apply” button to complete the online assessment questionnaire, and submit all required documents. Please be sure to click “Submit Application” to complete the application process. You must apply online.
Applicants requesting an exception from the online process must contact the Human Resources Specialist or contact point listed in this announcement prior to 12:00 noon local time on the closing date.
To return to your saved application, log in to your USAJOBS account and click on “Applications” tab. Click on the “Position Title,” and then select “Update Application” or “Additional ApplicationInformation” to continue.
You have until 11:59 p.m. ET (Eastern Time) on the closing date of this announcement to complete the application process.
Please ensure you have completed the application process by verifying the status of your application on-line to reflect: “Received”. Failure to complete the application process will result in an incomplete application and you will not be considered for the position.
Federal Deposit Insurance Corporation
Human Resources Service Center
3501 Fairfax Drive
HRB (PA-1730-5007)
Arlington, Virginia 22226
United States
Next steps
You may check the status of your application on-line 24 hours a day, 7 days a week through USAJOBS by signing in and selecting "Application Status." Thank you for your interest in working for the Federal Deposit Insurance Corporation.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
CURRENT FEDERAL EMPLOYEES OR REINSTATEMENT ELIGIBLES WITH COMPETITIVE STATUS: A copy of your most recent SF Form 50, Notification of Personnel Action, that shows: (1) permanent or career-conditional tenure (codes 1 or 2, in block 24); and (2) position occupied in the competitive service (code 1, in block 34), and the pay plan, series, grade and salary for the position you are relying upon to be considered for this position. If reinstatement eligible include your Career/Career conditional SF-50. To be considered as a non- competitive eligible candidate, the SF-50 must show the highest grade level or full performance level applicant has attained competitively on a permanent basis, and grade must be equivalent or higher than the grade for which applying.
FDIC EMPLOYEES: Submit a final digitally signed copy of your most recent Annual Performance Appraisal and Evaluation form. The final PDF form is also acceptable. If you want to be considered non-competitively include a copy of your SF-50. The SF-50 must show the highest grade level or full performance level applicant has attained competitively on a permanent basis, and grade must be equivalent or higher than the grade for which applying.
INTERAGENCY TRANSITION ASSISTANCE PROGRAM (ICTAP): If you are a displaced or surplus FDIC or Federal employee eligible for consideration under the CTAP or ICTAP, you must submit proof of eligibility. For more information, click here.
SPECIAL APPOINTING AUTHORITIES FOR PEOPLE WITH DISABILITIES: If you are applying for consideration under special appointing authorities for people with disabilities, you will be required to provide proof of disability documentation to specify that you are a person who (1) has a severe physical disability; (2) an intellectual disability; or (3) a psychiatric disability.The documentation does NOT need to detail your specific disability, medical history, or need for accommodation, however; the letter MUST clearly state that you are eligible for appointment under this authority and that your eligibility is based on a severe physical disability; an intellectual disability; or a psychiatric disability. THE DOCUMENTATION MUST HAVE BEEN OBTAINED FROM: (a). Licensed medical professionals; or (b). State or private vocational rehabilitation specialists; or (c). Any Government agency (e.g., VA, etc.) that issues or provides disability benefit. THE DOCUMENTATION MUST INCLUDE: a statement that you are eligible based on one of the following: severe physical disability, an intellectual disability, or a psychiatric disability. To view sample Schedule A proof of disability letters, click here, and for more information on this special appointing authority, click here. Please note that employees hired under this Schedule A hiring authority will be required to complete a Standard Form 256 to identify their disability status.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To begin, click the “Apply” button and follow the prompts. If you haven’t already, register and establish a USAJOBS account. After you register online, click the “Apply” button to complete the online assessment questionnaire, and submit all required documents. Please be sure to click “Submit Application” to complete the application process. You must apply online.
Applicants requesting an exception from the online process must contact the Human Resources Specialist or contact point listed in this announcement prior to 12:00 noon local time on the closing date.
To return to your saved application, log in to your USAJOBS account and click on “Applications” tab. Click on the “Position Title,” and then select “Update Application” or “Additional ApplicationInformation” to continue.
You have until 11:59 p.m. ET (Eastern Time) on the closing date of this announcement to complete the application process.
Please ensure you have completed the application process by verifying the status of your application on-line to reflect: “Received”. Failure to complete the application process will result in an incomplete application and you will not be considered for the position.
Federal Deposit Insurance Corporation
Human Resources Service Center
3501 Fairfax Drive
HRB (PA-1730-5007)
Arlington, Virginia 22226
United States
Next steps
You may check the status of your application on-line 24 hours a day, 7 days a week through USAJOBS by signing in and selecting "Application Status." Thank you for your interest in working for the Federal Deposit Insurance Corporation.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
