This position serves as IT Project Manager (Application Software) in the Research Directorate Systems Branch of the Division of Information Systems (DIS), Office of Information and Resource Management (OIRM). The incumbent is responsible for the design, documentation, development, modification, testing, installation, implementation, and support of new or existing applications software.
Summary
This position serves as IT Project Manager (Application Software) in the Research Directorate Systems Branch of the Division of Information Systems (DIS), Office of Information and Resource Management (OIRM). The incumbent is responsible for the design, documentation, development, modification, testing, installation, implementation, and support of new or existing applications software.
Any U.S. citizen and ICTAP/CTAP eligible employees.
This opportunity is also open to current/former competitive service employees or those with status only under announcement DIS-2021-0007.
Articulates and communicates to the team the assignment, project, problem to be solved, actionable events, milestones, and time frames for completion. Prepares progress reports for higher level management and makes recommendations for adjustment to project scope and schedule.
Leads the team by identifying individual tasks considering the established workflow, skill level and/or occupational specialization; monitors accomplishment and takes action necessary to ensure timely accomplishment of assigned team tasks.
Provides input to the Branch Chief on team and individual work accomplishments, problems, progress in mastering tasks/work processes, and individual/team training needs. Inform the Branch Chief of performance management issues/problems. Resolves simple, informal concerns of team members and refers others, such as formal grievances and appeals, to the Branch Chief.
Personally or through team efforts, analyzes and refines systems requirements, translating them into applications prototypes. Plans and designs systems architecture and determines and designs applications architecture. Designs user interfaces and works with customers to test applications. Assures software and system quality and functionality. Evaluates new application software technologies and/or ensures the rigorous application of information security/information assurance policies, principles, and practices.
Incumbent may be assigned as the technical expert in application software to a team working on an IT project of major significance in facilitating the NSF mission and/or a project to develop the infrastructure and capabilities necessary to cross service other federal grant-making agencies in fulfilling the NSF role as government-wide consortium lead for electronic grants management.
Develops risk strategies to eliminate or reduce, overcome, or compensate for an organization's exposure to liability, and anticipates problems and mitigates risks.
Supports the DIS budget planning process by developing and defending detailed multiyear cost estimates that map to strategic goals and objectives.
Prepares statements of work, product or service descriptions, procurement requests and associated justifications. Communicates requirements for new tasks to vendors while ensuring that task orders are executed consistent with DIS strategies, policies, and plans. Monitors contractor performance to ensure compliance with technical requirements and service level agreements - provides feedback to the assigned Contracting Officer's Representative. Reviews and recommends approval or rejection of contract deliverables based upon acceptance criteria defined in the statement of work and contract.
Leads ongoing support and maintenance ensuring that target service level agreements are achieved. Provides leadership and guidance in troubleshooting and performing root cause analysis for unplanned interruptions to an IT service or reductions in the quality of an IT service. Escalates and resolves critical issues using a systematic problem-solving approach and takes necessary action to ensure operational performance issues are not repeated. Continuously plans and drives IT systems toward more efficient operations with a goal of reducing cost and improving effectiveness.
Builds and maintains strong relationships and strategic partnerships with senior-level leaders and IT partners. Assertively builds rapport and trust, has strong communication and reasoning skills, dynamically finds alternate solutions, and conveys positive energy. Possesses insight into what senior-level leaders and IT partners value, builds consensus, and influences IT partner organizations. Develops influential relationships with key stakeholders and partners at senior management level, including agency, division, and industry leaders. Serves as senior, strategic-focused technology advisor in making recommendations to supervisor, division director and IT managers on Integrated Project Teams and Enterprise Integrated Planning Team activities, as required to translate and prioritize strategic technology plans into actionable plans to execute the integration of emerging business and technology needs.
Selective Service registration required for male applicants, unless exempt.
It is NSF policy that NSF personnel employed at or IPAs detailed to NSF are not permitted to participate in foreign government talent recruitment programs. Failure to comply with this NSF policy could result in disciplinary action up to and including removal from Federal Service or termination of an IPA assignment and referral to the Office of Inspector General. Foreign Talent Definitions
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
You must answer all job-related questions in the NSF eRecruit questionnaire and any external assessment that is included.
All online applicants must provide a valid email address. If your email address is inaccurate or your mailbox is full or blocked, you may not receive important communication that could affect your consideration for this position.
This position is in the bargaining unit.
Qualifications
To qualify at GS-14, you must have at least one year of specialized experience equivalent to the GS-13 level in the Federal service. Specialized experience is Information Technology (IT) related experience demonstrating EACH of the following four competencies AND the IT project experience described below:
1. Attention to Detail - This skill is generally demonstrated by assignments where the applicant investigates and evaluates state of the art technology of the industry.
2. Customer services - This skill is generally demonstrated by assignments where the applicant confers with customers to evaluate the effectiveness of, or identify the need for IT systems or enhancements.
3. Oral Communication - This skill is generally demonstrated by assignments where the applicant persuades others to take a particular course of action or to accept findings, recommendations, changes, or alternative viewpoints.
4. Problem Solving - This skill is generally demonstrated by assignments where the applicant identifies and accommodates technology and resource constraints. AND experience managing and leading IT software development projects.
In addition to meeting the competencies and the specialized experience requirements described above, this position has a selective factor(s). Selective Factors are special qualification requirements, in addition to the minimum requirements, that are essential in successfully performing the duties of this job.
Selective Factors: Selective Factor: I have experience (1) Managing or leading an agile product development team in a product owner or scrum master role using a defined Agile development methodology, such as scrum, Kanban, Scaled Agile Framework (SAFe); AND (2) Providing advice and guidance on a range and variety of technical or IT issues; evaluating alternatives and providing recommendations to senior management; AND (3) Consulting with stakeholders to identify project requirements and needs; AND (4) Experience performing the following with an enterprise-wide IT business system: developing technical requirements, estimating resource requirements, budget management, developing milestones and deliverables, scheduling and coordinating resources, risk assessment and mitigation.
Education
Education may enhance skills required for this position; however, no substitution of education for specialized experience may be made at this level.
Additional information
Relocation Expenses will not be paid.
Interagency Career Transition Assistance Program (ICTAP): ICTAP and CTAP provide eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. If your agency has notified you in writing that you are a displaced employee eligible for ICTAP or CTAP consideration, you may receive selection priority if: 1) this vacancy is within your ICTAP or CTAP eligibility; 2) you apply under the instructions in this announcement; and 3) you are found well-qualified for this vacancy. To be well-qualified you must meet the following: OPM qualification requirements for the position, all selective factors, where applicable; special OPM approved qualifying conditions for the position; is physically qualified with reasonable accommodation, where appropriate, to satisfactorily perform the duties of the position upon entry; and receives a rating of at least “Very Good” on the questionnaire. You must provide proof of eligibility with your application to receive selection priority. Such proof may include a copy of your written notification of ICTAP or CTAP eligibility, or a copy of your separation personnel action form. Additional information regarding ICTAP or CTAP eligibility is available from OPM's Career Transition Resources
Veteran's Preference: If you are entitled to veterans' preference, you should indicate the type of veterans' preference you are claiming on your resume. Your veterans' preference entitlement will be verified by the employing agency. For 5-point veterans' preference, please provide your DD-214 (Certificate of Release or Discharge from Active Duty), official statement of service from your command if you are currently on active duty, or other official documentation (e.g., documentation of receipt of a campaign badge or expeditionary medal) that proves your military service was performed under honorable conditions. For 10-point veterans' preference, please submit a Standard Form (SF) 15, Application for 10-Point Veteran Preference, DD-214, and the required documentation as specified on the SF-15.
NSF has determined that all of its positions are eligible for telework. Work suitable for telework depends on job duties; therefore, employees must receive approval from their supervisor for telework and have a telework agreement in place. Entering into a telework agreement is voluntary.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
A GREAT LOCATION! The National Science Foundation Headquarters is conveniently located across the street from the Eisenhower Avenue Metro Station, right in Alexandria, VA, a few miles from downtown Washington, DC. There are shops and restaurants within walking distance, as well as historic Old Town Alexandria a short trip away. Employees receive the Federal benefits package and NSF offers:
Pre-tax parking Public transportation subsidy Child care subsidy Flexible working hours Telecommuting Physical Fitness Facility on site Health Services Unit on site Employee Assistance Program
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Category rating procedures will be used to rank and select eligibles. You must respond to all vacancy questions, must complete the additional external assessment, AND then must submit your application in order to be considered. If you are requesting a Reasonable Accommodation for the external assessment process, please be sure to submit your application while that request is being considered.
Based on your responses to the occupational questionnaire and your responses to the external assessment, you will be assigned a score. Your score will determine in which of three categories you will be placed: Excellent, Very Good, or Good. Under this process, veterans will be assigned to the appropriate category (without additional preference points) and then placed at the top of their category. Veterans with service-connected disability of 10% or more will be placed at the top of the highest quality category.
The information contained in your resume and supporting documentation will be compared to your responses to the Occupational Questionnaire to determine the degree to which you meet the competencies required of this position. Please ensure you answer all questions accurately. Your responses are subject to verification. In support of your responses provided in the Occupational Questionnaire and External Assessment, your resume should include verbiage that describes your experience relative to the position for which you are applying and provide examples that show the depth of knowledge, level of skill, or degree of ability you possess. If your application does not support your responses to the Occupational Questionnaire or your application is not complete, it may affect your evaluation or result in your name being removed from further consideration.
Applicants eligible for selection preference under the Interagency Career Transition Assistance Plan (ICTAP) or CTAP must meet the agency definition of "well qualified." In NSF categories, this means at least “Very Good" with a score of 90.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
A GREAT LOCATION! The National Science Foundation Headquarters is conveniently located across the street from the Eisenhower Avenue Metro Station, right in Alexandria, VA, a few miles from downtown Washington, DC. There are shops and restaurants within walking distance, as well as historic Old Town Alexandria a short trip away. Employees receive the Federal benefits package and NSF offers:
Pre-tax parking Public transportation subsidy Child care subsidy Flexible working hours Telecommuting Physical Fitness Facility on site Health Services Unit on site Employee Assistance Program
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
All applicants should submit a resume/CV of their choice, and may also submit a cover letter.
Additional Documents, if applicable, may include:
Veteran's Preference Documentation (DD-214 and SF-15): If you are eligible and claiming 5-point veteran's preference, you MUST submit a copy of your "member copy 4 version" DD-214 or other proof of eligibility. If you are claiming 10-point veteran's preference, you MUST submit a copy of your DD-214, SF-15, "Application for 10-Point Veterans' Preference" and the documentation required by the SF-15. (Please note: An SF-50, Notification of Personnel Action, showing veterans' preference will not be accepted as proof of entitlement.)
CTAP/ICTAP Documentation: If you are applying under CTAP or ICTAP, you MUST submit proof of eligibility under 5 CFR 330.602(a) for CTAP and 5 CFR 330.704 for ICTAP. This includes a copy of the agency notice, a copy of your most recent performance rating, and a copy of your most recent SF-50 (Notification of Personnel Action) showing your position, grade level, and duty location. Please annotate your application to reflect that you are applying as a CTAP or ICTAP eligible.
Performance appraisals and awards may be considered during the evaluation process if voluntarily submitted.
All uploading must be completed before 11:59 PM Eastern time on the vacancy closing date.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Your application should be submitted online and must be completed with all required documents successfully uploaded before 11:59 PM Eastern Time on the closing date. You must complete the additional external assessment and must answer all of the job-related questions to ensure full consideration for this position. If you are requesting a Reasonable Accommodations (RA) associated with the external assessment, you MUST submit your application by the closing date, while your RA request is being considered.
If you are unable to apply electronically, please use the Contact Information below for special instructions on how to submit your application materials. Hearing impaired individuals may call TDD (703) 292-5090 for assistance.
WARNING! Applications submitted online must have a valid email address. If your email address is inaccurate or your mailbox is full or blocked, you may not receive important communication that could affect your consideration for this position.
All applicants should submit a resume/CV of their choice, and may also submit a cover letter.
Additional Documents, if applicable, may include:
Veteran's Preference Documentation (DD-214 and SF-15): If you are eligible and claiming 5-point veteran's preference, you MUST submit a copy of your "member copy 4 version" DD-214 or other proof of eligibility. If you are claiming 10-point veteran's preference, you MUST submit a copy of your DD-214, SF-15, "Application for 10-Point Veterans' Preference" and the documentation required by the SF-15. (Please note: An SF-50, Notification of Personnel Action, showing veterans' preference will not be accepted as proof of entitlement.)
CTAP/ICTAP Documentation: If you are applying under CTAP or ICTAP, you MUST submit proof of eligibility under 5 CFR 330.602(a) for CTAP and 5 CFR 330.704 for ICTAP. This includes a copy of the agency notice, a copy of your most recent performance rating, and a copy of your most recent SF-50 (Notification of Personnel Action) showing your position, grade level, and duty location. Please annotate your application to reflect that you are applying as a CTAP or ICTAP eligible.
Performance appraisals and awards may be considered during the evaluation process if voluntarily submitted.
All uploading must be completed before 11:59 PM Eastern time on the vacancy closing date.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Your application should be submitted online and must be completed with all required documents successfully uploaded before 11:59 PM Eastern Time on the closing date. You must complete the additional external assessment and must answer all of the job-related questions to ensure full consideration for this position. If you are requesting a Reasonable Accommodations (RA) associated with the external assessment, you MUST submit your application by the closing date, while your RA request is being considered.
If you are unable to apply electronically, please use the Contact Information below for special instructions on how to submit your application materials. Hearing impaired individuals may call TDD (703) 292-5090 for assistance.
WARNING! Applications submitted online must have a valid email address. If your email address is inaccurate or your mailbox is full or blocked, you may not receive important communication that could affect your consideration for this position.
