Clarification from the agency

Open to U.S. Citizens/Nationals

WHAT IS THE APPEALSDIVISION?
A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

WHAT DOES AN APPEALS OFFICER DO? As an Appeals Officer you provide the final administrative opportunity for taxpayers to resolve tax disputes without litigation by applying the hazards of litigation and using a Quasi-Judicial approach. A fair, impartial administration of the tax laws contributes significantly to taxpayer cooperation and voluntary compliance. Additionally, at this level, the Appeals Officer is responsible for working with the most highly skilled and technically proficient Appeals and IRS Compliance employees, as well as external taxpayers and representatives.

As a Appeals Officer, you will:
-Interact with taxpayers and representatives to determine and meet customer expectations. Hold conferences and negotiate issues to resolve tax disputes involving individual and small and large entities. Prepare and update work plans to insure the progression of the case. Works with stakeholders and team members to identify and remove barriers to completion of cases. In addition may serve as a team member on Appeals largest cases.
-Exercise the overall responsibility for arriving at the final disposition of the work unit from the Government's perspective and to approve the final settlement in accordance with delegated authority.
-Provide effective assistance as a mediator to resolve tax disputes between the IRS and the taxpayer.
-Conduct extensive research to determine and apply the law to the facts presented.
-Analyze case files, supporting documents and other information that relate to tax liability.

Conditions of employment

Conditions of Employment:
- We may select from this announcement or any other source to fill one or more vacancies. Additional jobs may be filled.
- Relocation Expenses: No
- This is a bargaining unit position.
- We offer opportunities for telework.
- We offer opportunities for flexible work schedules.
- 1-year probationary period is required.
- Must successfully complete a background investigation including an FBI criminal history record check (fingerprint check).
- Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency
- If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so.
- Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
- Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9. Federal law requires verification of the identity and employment eligibility of all new hires - Undergo an income tax verification and review of prior performance/conduct.
- Tour of Duty: Monday - Friday, 8:00 am - 4:30 pm.
- Must meet IRS telework eligibility requirements.

Qualifications

You must meet the following requirements by the closing date of this announcement:

SPECIALIZED EXPERIENCE:
You must have 1 year of specialized experience at a level of difficulty and responsibility equivalent to the GS-13 grade level in the Federal service. Specialized experience for this position includes: Experience applying tax law and/or accounting principles, theory and practices to analyze and interpret accounting records or legal issues to resolve tax issues or determine tax liabilities. Experience preparing, examining, interpreting and analyzing financial statements of multiple entities (e.g., corporations, partnerships, estates, trusts) to resolve tax disputes; Experience with General Accepted Accounting Principles (GAAP) process from financial to tax administration. Experience conducting legal research and interpreting the law in situations where there are uncertainties or conflicts in statutes, regulations, case law, precedence or other guidance to determine and apply the appropriate intent of the law in tax situations; Experience applying litigation procedures and making judgments involving matters of law particularly as they relate to resolving tax disputes. Experience providing tax law advice or guidance to clients or employer; Experience negotiating the resolution of tax disputes between government and corporate or individual taxpayers. Experience negotiating the resolution of legal tax disputes arising from corporate consolidations, mergers, or estate and gift tax valuation issues.

Federal experience is not required. The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.

For more information on qualifications please refer to OPM's Qualifications Standards.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application includes your resume, responses to the online questions, and required supporting documents. Please be sure that your resume includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your resume may result in a "not qualified" determination.

Rating: You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):

• Decision Making
• Influencing/Negotiating
• Principles of Accounting
• Tax Law
• Teamwork
• Workload Management

Category rating will be used to rank and select eligible candidates. If qualified, you will be assigned to one of two quality level categories, CAT A/B, CAT C depending on your responses to the online questions, regarding your experience, education, and training related to this position. Your rating may be lowered if your responses to the online questions are not supported by the education and/or experience described in your application.

Veterans' preference is applied after applicants are assessed. Preference-eligibles will be listed at the top of their assigned quality group and considered before non-preference-eligibles in that quality group. Qualified preference-eligibles with a compensable service-connected disability of 10% or more will be listed at the top of the highest quality group for this position. For scientific and professional positions Qualified preference-eligibles with a compensable service-connected disability of 10% or more will be listed at the top of the highest category for this position, except at the GS-09 and above.

Referral: If you are among the top qualified candidates, your application may be referred to a selecting official for consideration. Candidates, if required to participate in a selection interview (telephonic and/or in person at the discretion of the Selecting Official in accordance with hiring practices), will be interviewed in quality group order. We will not reimburse costs related to the interview such as travel to and from the interview site.

If you are a displaced or surplus Federal employee (eligible for the Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Plan (ICTAP), you must receive a rating of category to be rated as "well qualified" to receive special selection priority.