Clarification from the agency

All U.S. Citizens - Current Career United States Postal Service Office of Inspector General, United States Postal Service and United States Postal Inspection Service will not be considered or selected from this vacancy announcement.

We are looking for an experienced, exceptionally outgoing, and collaborative individual with strong oral and written communication skills to play a critical role in the organization's social media marketing and branding strategy and external communications efforts.

The successful candidate will be responsible for leading our online efforts, promoting our mission, values, and vision to employees and external audiences, and creating marketing campaigns around those efforts. You will be recommending and carrying out new, creative ways to communicate the OIG's work to employees and stakeholders. You will be working across all levels of the organization, including with senior management, to ensure our messages and efforts are on point.

Our ideal candidate has at least five years of experience in developing social media marketing and external communication initiatives. They should have experience in Search Engine Optimization (SEO) and using Google Analytics to track user engagement. This person must be a team player who is comfortable presenting to, representing, and working with diverse groups throughout the organization, including senior management. They should be highly organized and a self-starter who is able to translate ideas into deliverables. This individual will not only be responsible for engaging and communicating with our stakeholders but will also be a key resource in helping to identify and develop new and innovative ways to communicate.

Candidates will be evaluated on the skills that they possess that are directly related to the duties of the position and the experience, education and training that indicate the applicant's ability to acquire the particular knowledge and skills needed to perform the duties of the position. Only those candidates who meet all qualification and eligibility requirements and who submit the required information by 11:59 PM EST on 08/25/2021 will be considered.

The USPS OIG uses a Pay Banding system, which is equivalent to the Federal GS scale. Grade and salary determinations will be made based upon a candidate's education and professional experience.

This position is being advertised at the Journey Band level, equivalent to a GS-9 - GS-13. The salary range for this position is $60,129.00 - $134,798.00. The salary figures include locality pay. Promotion potential to a GS-13 is at management's discretion.

Please note that the duties and responsibilities associated with this position may vary based upon the agency's needs at the time of hire. The following description of major duties and responsibilities is only intended to give applicants a general overview of the expectations.

• Participate in and execute the planning, development, coordination, writing, editing, design, and dissemination of both organizational and mass communications products to external and internal audiences via print, broadcast video, podcast, and digital media.
• Develop and post approved content for internal and external communications channels including the OIG blog, official social media sites, public website, intranet sites, and email updates.
• Ensure content on the communications channels is current and relevant.
• Responsible for writing, reporting, and editing content for general information and events.
• Responsible for capturing still photographs and video footage to be used in OIG products.

Conditions of employment

• Must be a U.S. citizen
• Must be able to pass a drug screening and medical assessment questionnaire.
• Must be able to obtain and maintain Moderate Background Investigation
• Must be able to obtain and maintain a government-issued credit card
• May be required to successfully complete a 12-month probationary period

Qualifications

MINIMUM QUALIFICATIONS

You must meet ALL of the minimum qualifications listed below.

• Must have at least six years of professional experience in corporate marketing or corporate communications, with an emphasis on external communications and social media

AND

• Must have experience in supporting marketing or communications activities within an organization of 200 or more employees

DESIRABLE QUALIFICATIONS

• Bachelor's or master's degree in communications or marketing
• Experience working with a geographically diverse workforce
• Proficiency with Office 365, including SharePoint and TEAMS
• Proficiency in using Google analytics

EVALUATION FACTORS
You must have the experience, knowledge and skills as listed in EACH of the evaluation factors. Failure to demonstrate that you meet all of the evaluation factor requirements as listed below will result in a score of zero (0); an ineligible status, and you will not be referred for further consideration. Include your major accomplishments relevant to the position requirements in your resume.

• Ability to develop successful social media marketing initiatives
• Demonstrated proficiency with using technology, including video, in distributing communications
• Ability to create dynamic and engaging corporate marketing and branding campaigns
• Ability to manage multiple projects and work under tight deadlines
• Ability to communicate orally and in writing using standard communication principles, best practices, and modern methods to clearly convey information.

You will no longer be considered for this position receive a zero (0) rating on any evaluation factor.

Failure to demonstrate that you meet all evaluation factor requirements will result in a score of zero (0). Upon receipt of a zero score, you will be deemed "not minimally qualified," and you will not be referred for further consideration.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

A panel of subject matter experts will review your resume and supporting documentation to ensure that you meet qualifications required for this position. You will no longer be considered for this position if you: receive a zero (0) rating on any evaluation factor; fail to attach all required documentation; if your application materials indicate that you are not minimally-qualified for this position; or if you fail to qualify on the interview. Only the top-rated candidates will be referred to a review official or the selecting official for further consideration. A 2-part structured interview will be conducted for the top rated applicants. Part 1 will include a 1-way video interview. For part 2, top rated candidates will be invited to participate in a panel interview. Once all applicant scores are finalized, the selecting official will make a final decision. NOTE: If you receive a zero (0) rating on any evaluation factor or on the interview, you will be considered NOT MINIMALLY QUALIFIED for the position and rated ineligible.