Serves as an IT Specialist in the Disability Case Processing System (DCPS) Staff, responsible for planning, designing, and implementing new and improved information systems to meet the business requirements of customer organizations. Incumbent also performs needs analyses for new or improved applications; conducts feasibility studies and trade-off analyses; defines systems scope and objectives; develops functional and technical specifications, and details functional programmatic requirements.
Summary
Serves as an IT Specialist in the Disability Case Processing System (DCPS) Staff, responsible for planning, designing, and implementing new and improved information systems to meet the business requirements of customer organizations. Incumbent also performs needs analyses for new or improved applications; conducts feasibility studies and trade-off analyses; defines systems scope and objectives; develops functional and technical specifications, and details functional programmatic requirements.
This also entails evaluating and recommending sources for systems components, and performing validation of programmatic systems that ensures the integration and implementation of application, databases, networks, and related systems.
Performing independently and on project teams responsible for the full development life cycle of programmatic systems and projects.
Conducting systems analyses for the planning, design, and implementation of major SSA programmatic systems.
Providing technical guidance to and works with users on the formulation of requirements for a proposed application. Works with users to define problems, designs solutions, test and implement new or revised programmatic systems.
Selective Service Registration, if applicable (www.sss.gov)
Background and/or security investigation required
Job offers are contingent on background / security investigation results
Selectees may be required to serve a 1 year probationary period
Relocation expenses will not be paid
All qualification requirements must be met by the closing date of the announcement
Qualifications
Applicants must qualify for the series and grade of the posted position. Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate.
To qualify for the 2210 IT Specialist series, the applicant must demonstrate the following competencies:
Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; know about available products and services; and is committed to providing quality products and services.
Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
Applicant musts have 52 weeks of specialized experience at the GS-11 level, or equivalent, which is in or related to the work of the position to be filled, that has equipped you with the particular knowledge, skills, and abilities to successfully perform the duties of the position. Such experience should include: Experience applying comprehensive knowledge of IT concepts, theories, designs and interactions of programmatic systems to the planning, design, and implementation of new and improved systems that offer solutions to complex problems where precedents do not exist. Such IT experience MUST include experience in writing test scenarios and submitting defects in Version One.
NOTE: This specialized experience is REQUIRED and must be explicitly documented/described in your resume or you will be disqualified from further consideration. Please describe duties you perform (not just knowledge, skills and abilities) as they relate to the specialized experience required for this position.
Selective Service: If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System, or are exempt from having to do so under the Selective Service Law. See www.sss.gov.
Additional selections may be made for this vacancy six months from the closing date of this announcement.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
The evaluation you receive is based on your responses to the questionnaire. Your resume and supporting documentation will be compared to your responses to the occupational questionnaire, which is designed to capture the desired competencies for this position. These competencies include:
Ability to plan, prioritize and recommend software solutions for business problems.
Ability to provide technical direction both orally and in writing.
Ability to work across functional and organizational boundaries.
Please make sure you answer all questions and follow all instructions carefully. Errors or omissions may affect your evaluation. The questionnaire takes approximately 15 minutes to complete. To preview the questions, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/11147768
Your application will be evaluated under the Category Rating method, based on your responses to the Assessment Questions. If you meet the basic requirements for the position, your application will be evaluated and placed into one of three categories:
1 - Qualified Category - Candidates who meet the Minimum Qualification Requirements.
2 - Well Qualified Category - Candidates who meet the Minimum Qualification Requirements and demonstrate a satisfactory level of the knowledge, skills, and abilities necessary to perform the duties of the position.
3 - Best Qualified Category - Candidates who meet the Minimum Qualification Requirements and demonstrate a high level of the knowledge, skills, and abilities necessary to perform the duties of the position.
Candidates eligible for veterans' preference will be placed ahead of other candidates in the appropriate category for which they have been rated. Additionally, preference eligibles who have a compensable service-connected disability of at least 10 percent and who meet the Minimum Qualification Requirements will automatically be placed in the Best Qualified Category.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
You must submit supporting documentation by the closing date of the vacancy announcement to claim certain types of preference.
INTERAGENCY CAREER TRANSITION ASSISTANCE PLAN (ICTAP): ICTAP provides eligible displaced Federal competitive service employees with selection priority for competitive service vacancies. To receive selection priority, candidates must meet the requirements for the Well Qualified category as described in the vacancy announcement. Candidates must also provide:
proof of eligibility with your application. Such proof may include a copy of your written notification of ICTAP eligibility or a copy of your separation Notice of Personnel Action, (SF-50); and
proof of your most recent performance rating of at least "fully successful" (Level III) or equivalent.
VETERANS' PREFERENCE: If you are claiming veterans' preference, you must submit a copy of your military discharge certificate (DD 214 member 4 copy) or an official statement of service from your command if you are currently on active duty. To be acceptable, the document must show Character of Service. If you are claiming 10-point veterans' preference based on a service-connected disability, you must also submit the required documentation specified on the reverse of the SF-15, Application for 10-Point Veterans' Preference (SF 15). Applicants claiming derived preference must submit the SF-15 and the required documentation specified on the reverse of the SF 15. Preference will be granted based on the documents received. For more information visit the Vet Guide.
IMPORTANT NOTICE TO VETERANS: The Office of Personnel Management has published the end date for Operation Iraqi Freedom (OIF) as August 31, 2010. To receive veterans' preference for service during the Enduring Freedom/Iraqi Freedom era, you must have served for more than 180 days between September 11, 2001 and August 31, 2010 OR be in receipt of a campaign badge or expeditionary medal. The updated CFR language is available here. Other qualifying eligibility for preference (e.g., disability) remains unchanged.
To apply for this position, you must provide a complete Application Package which includes:
Your Resume
The Occupational Questionnaire
Additional Required Documents, if applicable (see Required Documents section)
The complete Application Package must be submitted before midnight (EST) on 06/25/2021.
To begin the process, click the Apply Online button to create an account or log in to your existing USAJOBS account. Follow the prompts to complete the occupational questionnaire. Please ensure you click the Submit My Answers button at the end of the process.
If you use assistive software or an adaptive device, or you are experiencing some other type of technical difficulty and/or otherwise require assistance with the application process, please contact Hai-My Le at hai-my.le@ssa.gov or (703) 605-8228.
Individuals with disabilities may also call us via Federal Relay using the (voice) contact telephone provided.
Due to our security procedures, our office will not accept any applications submitted via email or standard mail. The email address is listed only for inquiries about the position or the How to Apply process.
To check the status of your application or return to a previous or incomplete application, log in to your USAJOBS account and select "Application Status". If your status has not been updated, then no changes have occurred since your referral. Please note that the selecting official may choose to interview all, some, or none of the referred candidates. You will be contacted directly if you are to be interviewed.
Additionally, you will receive notification via email to the email address in your USAJOBS profile when your status is updated, such as if another applicant was selected or the posting was cancelled. DO NOT CONTACT THE SPECIALIST LISTED FOR STATUS UPDATES; ALL INFORMATION AVAILABLE WILL BE SENT THROUGH NOTIFICATION EMAILS AND POSTED TO YOUR APPLICATION STATUS. NO CHANGE IN STATUS MEANS THERE ARE NO UPDATES.
DCO - DCPS
6401 Security Boulevard
Baltimore, MD 21235
US
Next steps
Once you have successfully submitted your application materials, you can expect to receive at least two or more of the following email notifications concerning your application status: (1) Receipt of application; (2) Qualifications status and whether your application has been Referred/Not Referred to the selecting official; and (3) Selection status for the position.
Selection interviews may be conducted with one or more of the candidates, but there is no requirement that interviews be conducted. The hiring office will contact candidates directly for interviews. Interviews may be conducted via video conferencing software, if technically feasible. Applicants referred for consideration will receive a final disposition notice after selections have been made; the announcement contact person is not involved in the interview process at all and will have no information to provide about interviews.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
You must submit supporting documentation by the closing date of the vacancy announcement to claim certain types of preference.
INTERAGENCY CAREER TRANSITION ASSISTANCE PLAN (ICTAP): ICTAP provides eligible displaced Federal competitive service employees with selection priority for competitive service vacancies. To receive selection priority, candidates must meet the requirements for the Well Qualified category as described in the vacancy announcement. Candidates must also provide:
proof of eligibility with your application. Such proof may include a copy of your written notification of ICTAP eligibility or a copy of your separation Notice of Personnel Action, (SF-50); and
proof of your most recent performance rating of at least "fully successful" (Level III) or equivalent.
VETERANS' PREFERENCE: If you are claiming veterans' preference, you must submit a copy of your military discharge certificate (DD 214 member 4 copy) or an official statement of service from your command if you are currently on active duty. To be acceptable, the document must show Character of Service. If you are claiming 10-point veterans' preference based on a service-connected disability, you must also submit the required documentation specified on the reverse of the SF-15, Application for 10-Point Veterans' Preference (SF 15). Applicants claiming derived preference must submit the SF-15 and the required documentation specified on the reverse of the SF 15. Preference will be granted based on the documents received. For more information visit the Vet Guide.
IMPORTANT NOTICE TO VETERANS: The Office of Personnel Management has published the end date for Operation Iraqi Freedom (OIF) as August 31, 2010. To receive veterans' preference for service during the Enduring Freedom/Iraqi Freedom era, you must have served for more than 180 days between September 11, 2001 and August 31, 2010 OR be in receipt of a campaign badge or expeditionary medal. The updated CFR language is available here. Other qualifying eligibility for preference (e.g., disability) remains unchanged.
To apply for this position, you must provide a complete Application Package which includes:
Your Resume
The Occupational Questionnaire
Additional Required Documents, if applicable (see Required Documents section)
The complete Application Package must be submitted before midnight (EST) on 06/25/2021.
To begin the process, click the Apply Online button to create an account or log in to your existing USAJOBS account. Follow the prompts to complete the occupational questionnaire. Please ensure you click the Submit My Answers button at the end of the process.
If you use assistive software or an adaptive device, or you are experiencing some other type of technical difficulty and/or otherwise require assistance with the application process, please contact Hai-My Le at hai-my.le@ssa.gov or (703) 605-8228.
Individuals with disabilities may also call us via Federal Relay using the (voice) contact telephone provided.
Due to our security procedures, our office will not accept any applications submitted via email or standard mail. The email address is listed only for inquiries about the position or the How to Apply process.
To check the status of your application or return to a previous or incomplete application, log in to your USAJOBS account and select "Application Status". If your status has not been updated, then no changes have occurred since your referral. Please note that the selecting official may choose to interview all, some, or none of the referred candidates. You will be contacted directly if you are to be interviewed.
Additionally, you will receive notification via email to the email address in your USAJOBS profile when your status is updated, such as if another applicant was selected or the posting was cancelled. DO NOT CONTACT THE SPECIALIST LISTED FOR STATUS UPDATES; ALL INFORMATION AVAILABLE WILL BE SENT THROUGH NOTIFICATION EMAILS AND POSTED TO YOUR APPLICATION STATUS. NO CHANGE IN STATUS MEANS THERE ARE NO UPDATES.
DCO - DCPS
6401 Security Boulevard
Baltimore, MD 21235
US
Next steps
Once you have successfully submitted your application materials, you can expect to receive at least two or more of the following email notifications concerning your application status: (1) Receipt of application; (2) Qualifications status and whether your application has been Referred/Not Referred to the selecting official; and (3) Selection status for the position.
Selection interviews may be conducted with one or more of the candidates, but there is no requirement that interviews be conducted. The hiring office will contact candidates directly for interviews. Interviews may be conducted via video conferencing software, if technically feasible. Applicants referred for consideration will receive a final disposition notice after selections have been made; the announcement contact person is not involved in the interview process at all and will have no information to provide about interviews.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
