Clarification from the agency

ALL US CITIZENS. DIRECT HIRE AUTHORITY: This position is being filled using Direct-Hire Authority (5 CFR 337.205) for this occupation.

This position is primarily aligned to the following NICE Cybersecurity Workforce Framework work roles:

751 - Cyber Workforce Developer and Manager

For more information about these work roles, where they fit within the larger Cyber Workforce, and how they can support your unique career journey, please visit the Cyber Career Pathways tool on the National Initiative for Cybersecurity Careers and Studies website: https://niccs.us-cert.gov/workforce-development/cyber-career-pathways

The first 50 qualified and eligible candidates who applied will be considered for referral to the selecting official. Additional candidates will be referred based on hiring needs.

This announcement is non-bargaining.

Work Schedule: Mon - Fri 8:00 am - 4:30 pm
Compressed/Flexible Schedule: Not Available
Telework: May be available upon supervisory approval
Virtual: This is not a virtual position.
Position Description Title/PD#: Supervisory IT Specialist (PLCYPLN)/PD186840
Relocation/Recruitment Incentives: Not Authorized
Financial Disclosure Report: Not required
Physical Requirements: The work is sedentary. Some work may require walking and standing in conjunction with travel and to attendance at meetings and conferences away from the work site. Some employees may carry light items, such as papers, books, or small parts, or drive a motor vehicle. The work does not require any special physical effort.

Major Duties:

• Develop, implements, and ensures compliance with plans, policies, standards, infrastructures, and architectures that establish the framework for time management of a business line of IT Programs
• Plan, documents, and implements congressional and executive level policy changes that impact IT resource requirements.
• Exercises significant responsibilities in dealing with officials of other sections and in advising senior management.
• Develops and maintains short-range (1-5 year) plans which establish priorities and set goals for IT system planning.
• Evaluates IT program needs and determines where changes to existing guidelines are required and develops and/or recommends changes necessary to accomplish these plans.
• Identifies and evaluates future and emerging technologies for use and interoperability of leading-edge technology across the organization
• Consults with customers to evaluate functional requirements and translate functional requirements into technical solutions
• Oversees writing of technical documentation and reports, prepares white papers, position papers and executive memorandum describing results of evaluations, analysis, and recommendations regarding implementation of new technologies used to determine courses of action that will impact all VA sites
• Has full responsibility for supervising multiple GS-14, GS-13 and GS-12 supervisory and non-supervisory positions, in addition to fundamental supervisory authorities and responsibilities.
• Conducts strategic and tactical planning for Endpoint Engineering and Enterprise Messaging, Collaboration, Authentication and Office 365 Services (EMCAO) activities on a quarterly, annual, and multi-year (1-5) basis which establish priorities and set goals for IT system planning.

Conditions of employment

• You must be a U.S. citizen to apply for this job
• Subject to a background/suitability investigation
• Designated and/or random drug testing may be required
• May serve a probationary period
• Selective Service Registration is required for males born after 12/31/1959
• A complete application package; Resume, Transcripts, etc
• Selected applicants will be required to complete an online onboarding process
• You may be required to serve a supervisory probationary period.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement.

Selective Placement Factor: This position includes a skill, knowledge, ability or other worker characteristic basic to -and essential for- satisfactory performance of the job. Selective Placement Factors are a prerequisite to appointment and represent minimum requirements for a position. Applicants who do not meet it are ineligible for further consideration. Evidence of the Selective Placement Factor must be reflected in your resume.

The Selective Placement Factor for this position is: Do you have (1) demonstrated mastery level technical experience showing analytical ability, and knowledge of a body of administrative and program principles, concepts, policies, and objectives such as assisting with the design, implementation, and continuing development with a special focus on enterprise messaging and collaboration systems provided by SaaS offerings (Microsoft 365 or other), (2) experience serving as a senior team member providing resources for other team members, (3) experience analyzing problems, taking into full consideration the wide range of factors and requirements involved, AND (4) experience serving as a senior specialist for enterprise-level engineering for complex systems, enterprise messaging, enterprise collaboration, and enterprise mobile access, all of which may be located on-premise in a cloud-hosted environment?

You may qualify based on your experience, as described below:

Experience - Experience must be IT related; the experience may be demonstrated by paid or unpaid experience and/or completion of specific, intensive training (for example, IT certification), as appropriate.

For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below. The employing agency is responsible for identifying the specific level of proficiency required for each competency at each grade level based on the requirements of the position being filled.

1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

AND

GS-15 Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-14 in the normal line of progression for the occupation in the organization. Specialized experience includes providing mastery level policy and planning; establishing performance metrics; providing IT program management; providing technically sound IT investment decisions/recommendations that tie into capital planning of corporate messaging and collaboration tools technologies; leading a diverse technical team that is geographically dispersed across the country; providing direct supervisory responsibilities, assigning tasks and establishing priorities; and communicating with various entities in and outside of the organization. Such experience is typically gained in the IT field or through the performance of work where the primary concern is IT.

Per Office of Personnel Management policy, federal employees are assumed to have gained experience by performing duties and responsibilities appropriate for their official series and grade level as described in their position description. Experience that would not usually be part of the employee's position is creditable; however, the experience is considered creditable when documented by satisfactory evidence, such as a signed memorandum from the employee's supervisor or an SF-50 or SF-52 documenting an official detail or other official assignments. The documentation must indicate whether the employee performed the duties full time or, if part-time, the percentage of times the employee performed the additional duties. The employee should be able to locate this documentation in their official personnel record. To receive credit for experience in your resume that is not within the official series and grade level of your official position, you must provide a copy of the appropriate and official documentation of such experience as indicated above.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. For more information on these qualification standards, please visit OPM's web site at http://www.opm.gov/qualifications/standards/indexes/alph-ndx.asp.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Applicants will be referred in alphabetical order.