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Front Desk Associate

Department of the Navy
Commander, Navy Installations
Navy Region Northwest
This job announcement has closed

Summary

This position provides front desk service for the lodging program that contributes directly to the military members to all eligible patrons. Employee privileges include access to base facilities such as gyms, recreation centers, restaurants, and discount tickets to sporting and entertainment events

Overview

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Hiring complete
Open & closing dates
05/12/2021 to 12/31/2021
This job is open continuously and will remain open for an extended period of time. We will fill jobs as they become available. The next consideration date is 12/30/2021. Learn more
Salary
$16.42 to - $16.82 per hour
Pay scale & grade
NF 2
Location
Bremerton, WA
6 vacancies
To apply for this job, you must live within a 50 mile radius of one of these locations.
Telework eligible
No
Travel Required
Not required
Relocation expenses reimbursed
No
Appointment type
Permanent - Flexible 0-40 hours per week
Work schedule
Multiple Schedules
Service
Competitive
Promotion potential
02
Supervisory status
No
Security clearance
Other
Drug test
No
Announcement number
VA-21-28808
Control number
601275000

Duties

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Incumbent will be responsible for front desk and reservations. Will ensure guest privacy and security measures are maintained at all times. Receive requests and processes reservations within established guidelines. When rooms are not available, provides a certificate of non-availability (CNA) and/or alternative lodging within the area. Change and cancel reservations as requested by the guests. Utilize property management system to register guests and assign rooms upon check-in. Secures authorization for credit cards, collects service charges for damage and other charges upon guest checkout. Receives and is accountable for change fund, preparation of daily activity reports (DAR) and deposits cash receipts at end of shift. Incumbent will inventory keys and other supplies or amenities maintained at front desk. Using the property management system may run reports as requested or needed. Log trouble calls and ensure appropriate department is notified. Incumbent may need to provide guests information/maps of base or local area. Performs other related duties as assigned.

Requirements

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Conditions of employment

  • Successful completion of National Agency background Check (NACI).
  • Flexible schedule to include nights, evenings,weekends and holidays

Qualifications

Six months of work experience that demonstrates knowledge of basic principles, concepts, standards, and regulations related to hospitality operations preferred. Incumbent must be skilled in the use of a personal computer and various software programs. Must possess basic math and reading skills. Must be able to communicate clearly and effectively both verbally and in writing. Ability to handle, control, and account for large amounts of cash.

Additional information

Some positions have special requirements.  Selectee may be required to complete a one (1) year probationary period.  Participation in Direct Deposit/Electronic Fund Transfer within the first 30 days of employment is required.  We utilize E-Verify to confirm selectee’s eligibility to work in the United States.  Salary is dependent on experience and/or education.

DON is an Equal Employment Opportunity Employer.  All qualified candidates will receive consideration without regard to race, color, national origin, religion, sex, age, mental or physical disability, genetic information, reprisal, marital status, political affiliation, sexual orientation, or any other non-merit factor.  The DON provides reasonable accommodations to applicants with disabilities. 

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement, and will be rated based on the information provided in the resume to determine the level of KSAs related to the job requirements.  Using the qualifications of the position, a predetermined rating criterion of KSAs will be used for each resume.  Best qualified applicants will be referred to the hiring manager.



Click the following link to preview the applicant questionnaire: Preview Applicant Questionnaire.

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