Current Federal employees serving under career or career-conditional competitive service appointments, former Federal employees with reinstatement eligibility, or persons eligible for non-competitive appointment under special appointment authorities. Veterans who are preference eligible or separated from the armed forces under honorable conditions after 3 or more years of continuous service may apply under the Veterans Employment Opportunity Act (VEOA).
The incumbent serves as a Multimedia Production Information Specialist in support of the HHS OIG Office of Communications-- responsible for planning, determining, and designing multimedia items for HHS OIG. Products include primarily official photographs, graphics and animations, video packages, and visual products for agency briefings. Provides technical guidance and direction to staff on multimedia presentations.
Develops and designs healthcare-related multimedia, podcasts, or video packages and graphics with specialized computers and software programs using visual materials to emphasize, clarify, augment, or replace written text. Independently produces, edits, and coordinates approval of visual communication products.
Identifies and provides recommendations for opportunities to integrate visual information products into the short- and long-term strategic communications plan. Advises employees regarding policies, procedures and directives of management of the Office of Communications.
Provides leadership in the development of a wide variety of multimedia products, often requiring considerable originality, creativity, critical thinking, and an acute awareness of audience and functionality to effectively address each product's information objectives.
Advises managers and staff on the technical advantages and limitations of various formats, styles, media, and methods of reproduction; performs reviews of other specialists, graphic design work; represents the Director at meetings; conduct outreach to promote the use of multimedia and graphic design services and analyze and test the integration of multimedia and graphics products and web applications.
Designs and develops highly complex, diverse, and sophisticated data visualization and multimedia materials, including video-based products.
Designs, creates and assembles materials for presentation, publications to capture audience attention and evoke interest and comments. Selects and utilizes the most appropriate desktop publishing, computer graphics software, hardware and peripheral equipment to complete the request.
Maintains the agency's multimedia library-ensuring imagery is catalogued and cleared for external and/or internal use. Coordinates release of imagery, as necessary and manages the agency's external video- and audio-sharing social media accounts.
Works directly with clients and customers to assess their needs, provides information or assistance, or satisfy their expectations. Is knowledgeable about available products and services; is committed to providing quality support. Customers are comprised of the entire HHS OIG community, including the most senior leadership.
Advises on the technical advantages and limitations of various formats, styles, media, and methods of reproduction, recommending those that most effectively address the information objectives.
Participates in and/or leads the development of multimedia and graphics-related performance criteria and systems and customer support requirements to ensure client needs are addressed.
Registration with the Selective Service (if applicable).
Suitability for Federal employment determined by background investigation.
One-year probationary period may be required.
Time in grade must be met within 30 days of closing date of announcement.
Qualifications
Applicants must meet all the qualification requirements, including education, and any selective placement factors described below within 30 days of the closing date of this announcement. Education used as part of an application package will only be considered if complete transcripts are submitted and must be from an accredited institution as recognized by the U.S. Department of Education. To see if your institution is accredited, please follow this link: http://ope.ed.gov/accreditation/Search.aspx
Applicants must have 1 year of specialized experience equivalent to the next lower grade level in the Federal service which provided the applicant with the knowledge, skills and abilities to perform the duties of the position.
Examples of qualifying specialized experience for the GS-12 grade level include: Experience filming, editing, designing, and creating multimedia products including podcasts, PSAs, animated videos, graphic materials, and studio portraits in support of major national communication initiatives.
Examples of qualifying specialized experience for the GS-13 grade level include: Experience filming, editing, designing, and creating multimedia products including podcasts, PSAs, animated videos, graphic materials, and studio portraits in support of major national communication initiatives; experience independently conceptualizing and producing multimedia campaigns and managing a multimedia library.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Your resume should include the dates of all qualifying experience (from month/year to month/year) and the number of hours worked/volunteered per week.
Education
Education may not be substituted for specialized experience at this grade level.
Additional information
Recruitment Incentives: Not authorized.
Security and Background Requirements: A background security investigation will be required for all appointees. Appointment will be subject to the applicant's successful completion of a background security investigation and favorable adjudication. Failure to successfully meet these requirements may be grounds for appropriate personnel action. In addition, if hired, a background security reinvestigation or supplemental investigation may be required at a later time. Applicants are also advised that all information concerning qualifications is subject to investigation. False representation may be grounds for non-consideration, non-selection and/or appropriate disciplinary action.
E-Verify: If you are selected for this position, the documentation that you present for purposes of completing the Department of Homeland Security (DHS) Form I-9 will be verified through the DHS "E-Verify" System. Federal law requires DHS to use the E-Verify System to verify employment eligibility of all new hires, and as a condition of continued employment obligates the new hire to take affirmative steps to resolve any discrepancies identified by the system. The U.S. Department of Health and Human Services is an E-Verify Participant.
Direct Deposit: All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing.
Career Transition Program (CTAP) and Interagency Career Transition Assistance Program (ICTAP) Documentation: If you are a displaced or surplus Federal employee eligible for consideration under the CTAP or ICTAP, you MUST submit proof of eligibility. Appropriate documentation such as a reduction-in-force (RIF) separation notice, an SF-50 reflecting your RIF separation, or a notice of proposed removal for declining a directed reassignment or transfer of function to another commuting area. You MUST also submit documentation to reflect your current (or last) performance rating of record along with your application package. Those eligible for consideration will need to be rated as well-qualified at 85.0 or above on the rating criteria for this position in order to exercise selection priority. For more information about ICTAP, go to: http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition.
EEO Statement: HHS is an equal opportunity employer. Selection for this position will be based solely on merit without regard to race, color, religion, age, gender, national origin, political affiliation, disability, sexual orientation, marital or family status, or other differences.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Additional selections may be made for similar positions across the Department of Health and Human Services (HHS) within the local commuting area(s) of the location identified in this announcement. By applying, you agree to have your application shared with interested selecting official(s) at HHS. Clearance of CTAP/ICTAP will be applied for similar positions across HHS.
Your eligibility for consideration and qualifications for the position will be determined based upon a review of your detailed resume and your responses to job specific self-assessment questions. Your resume will be evaluated based on evidence of your ability to demonstrate possession of any specialized experience and how well your background and experience relates to the self-assessment questions in the job announcement.
The self-assessment questions relate to the following knowledge, skills, abilities, and competencies (KSA's). You do not have to provide a narrative response to the KSA's.
Attention to Detail
Communications and Media
Technical Competence
Your responses to the self-assessment questions serve as the basis for your initial rating. You will receive a numerical score based on your responses to these questions. Next, your responses will be evaluated by a Human Resources Specialist and/or a subject matter expert against the information provided in your resume. Your resume must support your answers to the self-assessment questions, or your score may be adjusted or lowered accordingly which may affect your overall final rating. Falsifying your background, education, and/or experience is cause for not hiring you or for changing your scored responses to questions you've answered, which may affect your overall final score.
Please note that a complete application is required for consideration. (Please review the "Required Documents" section of this job announcement to see what must be included in a complete application).
Selections may be made for vacancies across the entire Department of Health and Human Services (HHS). By applying, you agree to allow your application and other personal information to be shared with one or more HHS hiring officials for employment consideration for same/similar positions within the location(s) identified in this announcement.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
All applicants are required to submit the following supporting document type(s):
Resume
Responses to the Assessment Questionnaire
Federal Employees: Most Recent SF-50 (indicating time in grade, highest grade and step attained)
Documentation to support eligibility claimed.
Note: Current or former Federal employees MUST submit a copy of their SF-50 Form which shows competitive service appointment ("position occupied" block 34 on the SF-50 should show a "1"), tenure group (block 24 should show a 1 or 2), grade, and salary. If you are applying for a higher grade, please provide the SF-50 Form which shows the length of time you have been in your current/highest grade (examples of appropriate SF-50s include promotions, With-in Grade/Range Increases, and SF-50s dated a year apart within the same grade/job). If you have promotion potential in your current position, please provide proof. Employees applying with an interchange agreement must provide proof of their permanent appointment. FAILURE TO SUBMIT ALL OF THE REQUIRED DOCUMENTATION, COULD AFFECT YOU RECEIVING CONSIDERATION AS A STATUS CANDIDATE.
Applicants may also submit the following supporting document type(s), which may not be required for all applicants:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To begin the process, click the Apply Online button to create an account or log in to your existing USAJOBS account. Follow the prompts to complete the assessment questionnaire. Please ensure you click the Submit My Answers button at the end of the process.
A complete application package for this vacancy must be received on-line via the USA Staffing web site by 11:59 PM (EST) on 04/29/2021 to receive consideration. Mailed/emailed applications will not be accepted.
Note: To return to a previously Saved or Incomplete application you may use the following link: https://applicationmanager.gov.
If you are unable to apply online and have the required information, please call 1-478-744-2360 to start your Alternate Application. You will connected with a member of our staff who will initiate the Alternate Application process. More information on the Alternate Application process can be viewed at the following link: https://help.usastaffing.gov/Apply/index.php?title=Alternate_Application_Information.
Questions regarding this vacancy or the application process should be directed to the HR Specialist. The HR Specialist can be reached at (855) 291-2284. Someone is available to answer phone calls and emails from 9:00 AM through 5:00 PM Eastern Time, Monday through Friday excluding Federal holidays.
This announcement may be used to fill one or more vacancies.
OIG Immediate Office
330 Independence Ave, SW
Washington, DC 20201
US
Next steps
Once the online questionnaire is received you will receive an acknowledgement email that your submission was successful. The most highly qualified candidates will be referred to the hiring manager for further consideration and possible interview.
You will receive notice via email or by mail, if no email address was provided by you during the application process, once this process is completed.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
All applicants are required to submit the following supporting document type(s):
Resume
Responses to the Assessment Questionnaire
Federal Employees: Most Recent SF-50 (indicating time in grade, highest grade and step attained)
Documentation to support eligibility claimed.
Note: Current or former Federal employees MUST submit a copy of their SF-50 Form which shows competitive service appointment ("position occupied" block 34 on the SF-50 should show a "1"), tenure group (block 24 should show a 1 or 2), grade, and salary. If you are applying for a higher grade, please provide the SF-50 Form which shows the length of time you have been in your current/highest grade (examples of appropriate SF-50s include promotions, With-in Grade/Range Increases, and SF-50s dated a year apart within the same grade/job). If you have promotion potential in your current position, please provide proof. Employees applying with an interchange agreement must provide proof of their permanent appointment. FAILURE TO SUBMIT ALL OF THE REQUIRED DOCUMENTATION, COULD AFFECT YOU RECEIVING CONSIDERATION AS A STATUS CANDIDATE.
Applicants may also submit the following supporting document type(s), which may not be required for all applicants:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To begin the process, click the Apply Online button to create an account or log in to your existing USAJOBS account. Follow the prompts to complete the assessment questionnaire. Please ensure you click the Submit My Answers button at the end of the process.
A complete application package for this vacancy must be received on-line via the USA Staffing web site by 11:59 PM (EST) on 04/29/2021 to receive consideration. Mailed/emailed applications will not be accepted.
Note: To return to a previously Saved or Incomplete application you may use the following link: https://applicationmanager.gov.
If you are unable to apply online and have the required information, please call 1-478-744-2360 to start your Alternate Application. You will connected with a member of our staff who will initiate the Alternate Application process. More information on the Alternate Application process can be viewed at the following link: https://help.usastaffing.gov/Apply/index.php?title=Alternate_Application_Information.
Questions regarding this vacancy or the application process should be directed to the HR Specialist. The HR Specialist can be reached at (855) 291-2284. Someone is available to answer phone calls and emails from 9:00 AM through 5:00 PM Eastern Time, Monday through Friday excluding Federal holidays.
This announcement may be used to fill one or more vacancies.
OIG Immediate Office
330 Independence Ave, SW
Washington, DC 20201
US
Next steps
Once the online questionnaire is received you will receive an acknowledgement email that your submission was successful. The most highly qualified candidates will be referred to the hiring manager for further consideration and possible interview.
You will receive notice via email or by mail, if no email address was provided by you during the application process, once this process is completed.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
