This position is located in the GAO Information Technology & Cybersecurity (ITC) Team. The ITC Team audits and evaluates federal agencies’ information management and technology programs that cover a wide range of IT-related areas, such as, IT acquisitions, cybersecurity and program management.
Summary
This position is located in the GAO Information Technology & Cybersecurity (ITC) Team. The ITC Team audits and evaluates federal agencies’ information management and technology programs that cover a wide range of IT-related areas, such as, IT acquisitions, cybersecurity and program management.
As part of a team, you will assist in planning and conducting in-depth audits and evaluations of executive and legislative branch IT programs. The audits cover a range of topics such as system acquisition and development; program/project planning and management; requirements management; investment management; information assurance; cloud computing; CIO responsibilities; IT contractor oversight; IT workforce planning; cybersecurity of critical infrastructures; electronic records management; and IT privacy. You will collect appropriate data, analyze the data, develop data-based findings and conclusions, and present the information both orally and in writing to diverse audiences.
Specific duties are:
planning, prioritizing, and balancing your work assignments to carry out required activities and meet timelines;
identifying or developing methodologically sound techniques to audit and evaluate federal IT programs;
learning new and complex IT-related material quickly to understand issues;
researching and collecting relevant information that helps achieve audit objectives;
conducting analyses to assess information collected about federal agencies’ IT practices and comparing them against IT best practices;
developing findings and conclusions based on analyses;
interviewing agency officials to obtain testimonial evidence to support audit findings and conclusions;
observing federal agencies’ IT systems management and security practices;
writing reports and other written products that effectively communicate information and findings;
communicating relevant information to agency officials, team members, internal stakeholders, and congressional staff, during formal and informal presentations, meetings, and/or interviews;
collaborating with others to address issues or solve problems and follow up with others to ensure needs are met;
soliciting, listening to, and considering diverse perspectives, approaches, or viewpoints, and incorporating others’ perspectives into decision-making (when appropriate).
You will join GAO's 2-year Professional Development Program (PDP) for entry-level analysts. The PDP experience includes a combination of on-the-job and classroom training, regular feedback and coaching, and exposure to different projects, issues, and management styles. Project assignments are based on a combination of GAO's needs and your background and interests. The PDP will place you in various project assignments within IT Team that provide you with a range of developmental opportunities.
You will have to complete a financial disclosure statement.
Subject to a background/suitability investigation/determination.
The Professional Development Program is a 2 year probationary program.
Selective Service registration if you are a male born after Dec. 31, 1959.
Your complete application must be received by closing date of announcement.
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Qualifications
All Qualifications must be met by start of the position.
To qualify, applicants must meet at least one of the four following conditions:
1. Have a bachelor’s degree with superior academic achievement (defined below) in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management; OR
2. Have a bachelor’s degree with superior academic achievement (defined below) that provided a minimum of 24 semester hours in one or more of the IT-related fields identified above, and required the development or adaptation of applications, systems or networks; OR
3. Have one full year of graduate-level education in one or more of the fields identified above; OR
4. Have one year of specialized experience at the GS-5 level or equivalent. Specialized experience is defined as performing duties that involve evaluating information about IT management and security topics, such as systems development; program planning and management; requirements management; investment management; information assurance; cloud computing; IT contractor oversight; IT workforce planning; cybersecurity of critical infrastructures; electronic records management; and/or IT privacy; and developing recommendations based on findings, and presenting such recommendations to decision makers. In addition, have IT-related experience demonstrating each of the following four competencies: (1) Attention to Detail - demonstrates the ability to take thorough notes, prepare accurate written summaries, and synthesize information and drawing preliminary conclusions; (2) Teamwork – demonstrates the ability to collaborate and work effectively in a team-based setting (3) Written and Oral Communication – demonstrates the ability to conduct and participate in meetings, and present information in writing and orally to team members, management, and stakeholders; and (4) Problem Solving – demonstrates the ability to apply analytical methods to identify patterns, trends, or irregularities, and to assess evidence to develop findings and recommendations for improvement.
Superior Academic Achievement is defined as: a) Class Standing - upper third of the graduating class based on completed courses in the college, university, or major subdivision; b) Grade Point Average - 3.0 or higher out of a possible 4.0 as recorded on your official transcript or as computed based on 4 years of education or as computed based on courses completed during the final 2 years of curriculum; OR 3.5 or higher out of a possible 4.0 based on the average of the required courses completed in your major field or the required courses in your major field completed during the final 2 years of your curriculum. If more than 10 percent of total undergraduate credit hours are non-graded, i.e. pass/fail, CLEP, CCAF, DANTES, military credit, etc., you cannot qualify based on GPA; c) Election to membership in a national scholastic honor society (note: freshman honor society cannot be used to meet the requirements of this position). (If qualifying based on class standing or honor society membership, provide appropriate documentation).
NOTE: Positions in GAO are covered under the agency’s performance based compensation system, which is pay-banded. This position is classified as a PE-2210, Band I, which is equivalent to the GS-7 level in the federal government.
Education
All academic degrees and course work must be from accredited or pre-accredited institutions and directly related to the position (i.e., in a field that provided the knowledge, skills, and abilities to do the work of this position).
If you are selected for this position and you qualify based on your education, you must provide an official transcript within 3 business days after orientation. The transcript must show that you meet the education requirements of this position.
Additional information
This is a bargaining unit position.
GAO’s ITC team recommendations lead to actions that significantly improve the federal government’s management and security of IT acquisitions and operations. The ITC team’s recommendations also result in billions of dollars in cost savings to the federal government each year.
If you have exceptional analytical, communication, and collaboration skills, and can demonstrate high levels of initiative, then GAO is where you want to be!
OPTION FOR ADDITIONAL SELECTIONS: Based on the staffing needs, additional selections may be made through this vacancy announcement.
Travel and relocation expenses will not be paid for by the GAO.
Males born after 12/31/59 and at least 18 years of age must be registered with the Selective Service System. Visit http://www.sss.gov/.
Selectees will be required to complete questions contained on the Declaration for Federal Employment (OF-306) at the time a tentative job offer is made. If selected, at the time of appointment, selectees will be required to update the OF-306.
REASONABLE ACCOMMODATION: GAO provides reasonable accommodations to applicants and employees (and interns) with disabilities. To request an accommodation, please email ReasonableAccommodations@gao.gov
The U.S. Government Accountability Office’s policy is to provide equal employment opportunity for all regardless of race, religion, color, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, or gender identity.The U.S. GAO is part of the Legislative Branch of the Federal government. As such, all positions are in the excepted service. Initial appointments, permanent or indefinite, to the GAO require completion of a one-year or two-year probationary period.
This position is a moderate risk public trust position with possible upgrade to a Secret clearance or higher.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Individuals selected will be eligible for a full range of federal employment benefits including vacation and sick leave, retirement coverage and Thrift Savings Plan, Transit benefits, and health and life insurance. A complete list of benefits is available on the web at http://opm.gov/Insure/health/enrollment/new_employees.asp.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
The questionnaire will assess your qualifications for the job. If you meet all of the qualification requirements, your application will be placed in one of three categories: Best Qualified, Well Qualified, or Qualified. Within these categories, applicants eligible for veteran's preference will receive selection priority over non-veterans. Please make sure that your responses to the assessment questions are supported in your resume. Follow all instructions carefully as incomplete answers, errors, or omissions may affect your rating. Your rating will be invalid if you fail to include a narrative reply to any assessment question(s) that requires further explanation or your reply is "see resume."
It is important to have well-written, thoughtful responses to the questionnaire contained in this announcement that are supported by your resume. You must provide a narrative totaling no more than 1000 characters per question that captures your possession of the knowledge, skill, or ability specified. You may also draw upon academic, volunteer, and/or work experience that demonstrates your knowledge of various information management and technology areas.
You must provide an actual narrative response. Any application that says “Please see resume” or the equivalent or “N/A” will not be accepted. Please note that your narrative response must be supported by your resume and must reflect the experience on which you rely. It is important that you do not overstate or understate your level of experience and capability. If the panelists conclude that your narrative response is not supported by your resume, they will assign scores accordingly.
All applicants will be rated based on their responses to the assessment questions, in conjunction with the following Knowledge, Skills and Abilities (KSA’s):
Ability to effectively communicate information orally to various audiences
Ability to effectively prepare a variety of written products that effectively communicate information, some of which is complex, in a complete, organized, and grammatically correct manner
Ability to conduct research and collect evidence to support report findings and recommendations.
Ability to analyze and evaluate IT-related quantitative and qualitative data collected from various sources to make logical inferences and/or draw accurate conclusions to identify problems and solutions for improvement, by leveraging knowledge in one or more of the following IT-related areas: data structures; computer system architecture; software engineering; computer communications; systems acquisitions and development; business analytics; information science; management of information systems; IT workforce planning; business process management; cybersecurity of critical infrastructure; electronic records management; IT privacy; program/project planning and management; requirements management; investment management; information assurance; cloud computing; and/or contractor oversight.
Ability to collaborate effectively in a team setting, respecting diverse backgrounds and viewpoints, to achieve timely completion of a project.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Individuals selected will be eligible for a full range of federal employment benefits including vacation and sick leave, retirement coverage and Thrift Savings Plan, Transit benefits, and health and life insurance. A complete list of benefits is available on the web at http://opm.gov/Insure/health/enrollment/new_employees.asp.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
You must provide a complete application package which includes:
- Resume: must be created using the USAJOBS resume builder and show relevant work experience.
- If you are using your education to qualify you must submit a copy of your transcripts. Transcripts do not need to be official, but if you are selected for this position and you used your education to qualify, you will be required to provide official transcripts. Foreign Education: If you are submitting a transcript from a non-US educational institution, applicants must submit all necessary documents to a private U.S. organization that specializes in interpretation of foreign educational credentials, commonly called a credential evaluation service. For additional information, please visit http://www.gao.gov/careers/foreignedu.pdf.
- If you are claiming veterans’ preference you must submit adequate proof of active service in the Armed Forces including Member 4 copy of your DD-214, which indicates character of service. To claim 10-point veterans' preference, you must also submit an SF-15 and a letter from the Department of Veterans Affairs verifying the percentage of your disability and preference in hiring. To claim 5-Point veterans' preference, you must submit a Member 4 copy of the DD - 214 or if you are currently active duty and are within 120 days of discharge or release from active duty, you must submit certification of expected discharge or release under honorable conditions with your application. The certification must be an official statement of service from the armed forces command.
Veterans Preference applies to this announcement. For more information regarding veterans’ preference please visit http://www.fedshirevets.gov/index.aspx
Failure to submit any of the above mentioned required documents will result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
1. To apply on-line, you must create a resume using the USAJOBS resume builder and submit an application by accessing the USAJOBS website at http://www.usajobs.gov. To begin, click the Apply Online button near the bottom of this screen and follow the prompts to register into your USAJOBS account, answer the questions, and submit all required documents. Follow the prompts to begin the application process.
2. You will be redirected to the Career Connector website to complete the application process.
3. Click on "Submit" to transmit your complete application package to GAO.
Can I send my application package documents to the agency point-of-contact via email or mail? Your application package must be submitted online through Career Connector. We are unable to accept mailed or emailed documents.
What is a complete application package?
1. Your resume. This must be created using the USAJOBS resume builder. Resumes created outside USAJOBS (e.g., uploaded resumes) will not be accepted.
2. Responses to the assessment questionnaire.
3. The documentation listed in the Required Documents section. You only need to submit the documents listed.
When is the application package due?
It must be received by 11:59 p.m. Eastern Time (ET) on the closing date of the announcement. It is your responsibility to ensure all the documents are received and the information is readable. Your application may not be considered if it doesn't meet the criteria. Requests for extensions will not be granted.
If you have problems completing your on-line application, including problems submitting your supporting documents, please contact the Help Desk by e-mail at mgshelp@monster.com or by phone at (866) 656-6831. The help desk is available Monday-Friday, 7:00 a.m. to 7:00 p.m. ET
2. If your application package was successfully transmitted, you will see "Received" beside the position title. Keep in mind, this may take a couple hours because your documents undergo a virus scan.
3. To view your documents or the complete application package received by GAO, select "Application Status." The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. If you have questions about:
The vacancy announcement or the position: The agency contact is listed at the bottom of the announcement.
Technical issues with USAJOBS: Please refer to the USAJOBS Help page.
GOVERNMENT ACCOUNTABILITY OFFICE
441 G Street NW
Room 1157
Washington, District of Columbia 20548
United States
Next steps
GAO's Human Capital Office will conduct an evaluation of your résumé, assessment questionnaire, and supporting documents to determine if you meet the eligibility and qualification requirements. If you are determined to be eligible and qualified for the position, your application will be forwarded to a subject matter expert panel for further consideration.
If your application is rated "best-qualified" by the screening panel, (see Evaluations section above) your name will be referred to the selecting official for consideration.
If you do not meet the eligibility and qualification or fail to submit all required application materials, your application will not be considered. You can check the status of your application in your personal USAJOBS account at any time.
Applicants who are determined to be "best-qualified" may be contacted for an interview. In addition to the KSA’s identified in the vacancy questions section of this announcement, the following is essential for this position and will be evaluated at the interview:
Oral communication skills are essential for this position, although not expressly asked about in the vacancy questions section of this announcement. If you are contacted for an interview your oral communication skills will be evaluated during the interview. Oral communication may include methods used by applicants with disabilities such as sign language interpretation, text-to-speech or TTY technology and amplification devices.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
You must provide a complete application package which includes:
- Resume: must be created using the USAJOBS resume builder and show relevant work experience.
- If you are using your education to qualify you must submit a copy of your transcripts. Transcripts do not need to be official, but if you are selected for this position and you used your education to qualify, you will be required to provide official transcripts. Foreign Education: If you are submitting a transcript from a non-US educational institution, applicants must submit all necessary documents to a private U.S. organization that specializes in interpretation of foreign educational credentials, commonly called a credential evaluation service. For additional information, please visit http://www.gao.gov/careers/foreignedu.pdf.
- If you are claiming veterans’ preference you must submit adequate proof of active service in the Armed Forces including Member 4 copy of your DD-214, which indicates character of service. To claim 10-point veterans' preference, you must also submit an SF-15 and a letter from the Department of Veterans Affairs verifying the percentage of your disability and preference in hiring. To claim 5-Point veterans' preference, you must submit a Member 4 copy of the DD - 214 or if you are currently active duty and are within 120 days of discharge or release from active duty, you must submit certification of expected discharge or release under honorable conditions with your application. The certification must be an official statement of service from the armed forces command.
Veterans Preference applies to this announcement. For more information regarding veterans’ preference please visit http://www.fedshirevets.gov/index.aspx
Failure to submit any of the above mentioned required documents will result in loss of consideration due to an incomplete application package. It is your responsibility to ensure all required documents have been submitted.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
1. To apply on-line, you must create a resume using the USAJOBS resume builder and submit an application by accessing the USAJOBS website at http://www.usajobs.gov. To begin, click the Apply Online button near the bottom of this screen and follow the prompts to register into your USAJOBS account, answer the questions, and submit all required documents. Follow the prompts to begin the application process.
2. You will be redirected to the Career Connector website to complete the application process.
3. Click on "Submit" to transmit your complete application package to GAO.
Can I send my application package documents to the agency point-of-contact via email or mail? Your application package must be submitted online through Career Connector. We are unable to accept mailed or emailed documents.
What is a complete application package?
1. Your resume. This must be created using the USAJOBS resume builder. Resumes created outside USAJOBS (e.g., uploaded resumes) will not be accepted.
2. Responses to the assessment questionnaire.
3. The documentation listed in the Required Documents section. You only need to submit the documents listed.
When is the application package due?
It must be received by 11:59 p.m. Eastern Time (ET) on the closing date of the announcement. It is your responsibility to ensure all the documents are received and the information is readable. Your application may not be considered if it doesn't meet the criteria. Requests for extensions will not be granted.
If you have problems completing your on-line application, including problems submitting your supporting documents, please contact the Help Desk by e-mail at mgshelp@monster.com or by phone at (866) 656-6831. The help desk is available Monday-Friday, 7:00 a.m. to 7:00 p.m. ET
2. If your application package was successfully transmitted, you will see "Received" beside the position title. Keep in mind, this may take a couple hours because your documents undergo a virus scan.
3. To view your documents or the complete application package received by GAO, select "Application Status." The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. If you have questions about:
The vacancy announcement or the position: The agency contact is listed at the bottom of the announcement.
Technical issues with USAJOBS: Please refer to the USAJOBS Help page.
GOVERNMENT ACCOUNTABILITY OFFICE
441 G Street NW
Room 1157
Washington, District of Columbia 20548
United States
Next steps
GAO's Human Capital Office will conduct an evaluation of your résumé, assessment questionnaire, and supporting documents to determine if you meet the eligibility and qualification requirements. If you are determined to be eligible and qualified for the position, your application will be forwarded to a subject matter expert panel for further consideration.
If your application is rated "best-qualified" by the screening panel, (see Evaluations section above) your name will be referred to the selecting official for consideration.
If you do not meet the eligibility and qualification or fail to submit all required application materials, your application will not be considered. You can check the status of your application in your personal USAJOBS account at any time.
Applicants who are determined to be "best-qualified" may be contacted for an interview. In addition to the KSA’s identified in the vacancy questions section of this announcement, the following is essential for this position and will be evaluated at the interview:
Oral communication skills are essential for this position, although not expressly asked about in the vacancy questions section of this announcement. If you are contacted for an interview your oral communication skills will be evaluated during the interview. Oral communication may include methods used by applicants with disabilities such as sign language interpretation, text-to-speech or TTY technology and amplification devices.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.