Clarification from the agency

U.S. Citizens or Nationals.

WHAT IS THE SMALL BUSINESS/SELF-EMPLOYED DIVISION?

The Small Business/Self-Employed (SB/SE) Division provides examinations and taxpayer education services for about 7 million small businesses and upwards of 33 million self-employed and supplemental income taxpayers. SB/SE taxpayers generally have higher incomes than most taxpayers, need to file twice as many tax forms, and generally need to rely more on paid tax preparers and the taxpayer education outreach activities of the IRS.

WHAT DOES A TAX EXAMINING TECHNICIAN DO? IRS employs Tax Examining Technicians (TETs) in many areas throughout the Service. In the SB/SE function, TETs contact taxpayers, their representatives, and third parties to secure payment of delinquent taxes and the filing of delinquent returns. They respond to a variety of telephone contacts; analyze and resolve tax processing problems; and provide information and recommend enforcement action on all types of individual and business accounts. In the W&I function, TETs assist management by providing oversight and direction, assigning case referrals, and answering taxpayer inquiries to resolve issues such as tax processing. In the LB&I function, TETs track IDRS status and updates, internal record systems, and control over group suspension of cases awaiting Joint Committee clearance. In the TE/GE function, TETs examine and process all statute and potential statute cases, and ensure that all statutes are correct. In the CI function, TETs perform work that involves analyzing, searching, determining, and initiating appropriate actions on all types of tax issues containing conditions and account relationships that must be resolved to close issues. In the Appeals function, TETs are responsible for computing complex restricted interest, closing complex cases, and providing assistance in processing problem resolution cases to taxpayers and their representatives.

As a Tax Examining Technician, you will:

• Provide assistance on inquiries initiated by taxpayers by determining information needed to resolve inquiries, and researching pertinent tax data through internal computer systems, accounting records, telephone contact, IRS officials or other agencies;
• Take corrective actions to close a case, such as adjusting taxpayer's account, recomputing tax liability, and preparing manual refunds;
• Refer possible violations of tax law or cases requiring examination determinations or legal determinations of the tax code.

WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? If you want to find out more about IRS careers, visit us on the web at www.jobs.irs.gov

Conditions of employment

• Refer to Other Information.
• Click "Print Preview" to review the entire announcement before applying.
• Must be a U.S. Citizen or National.

You must be:
At least 18 years of age or older, or at least 16 years of age or older, and meet one of the following: (1) have graduated from high school or have a certificate equivalent to graduating from high school; (2) have completed a formal vocational training program; or (3) have a statement from school authorities agreeing with the decision to pursue employment rather than continuing your education.

Qualifications

You must meet the following requirements by the closing date of this announcement:


GS-04 LEVEL: You must have 1 year of general experience equivalent to the GS -03 grade level in the Federal service. General experience for this position includes: Progressively responsible clerical, office, or other work that indicates ability to acquire the particular competencies needed to perform the duties of the position to be filled. This may be paid or non-paid experience.
OR
You may substitute education for general experience as follows: ­­­­­­­­2 years of education above the high school level (education may have been obtained in an accredited junior college, college, university, business, secretarial or technical school.
OR
You may qualify by a combination of experience and education. Options for qualifying based on a combination will be identified in the online questions. 

- The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-time work; part-time work is considered on a prorated basis.
- To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application includes your resume, responses to the online questions, and required supporting documents. Please be sure that your resume includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your resume may result in a “not qualified” determination.

Rating: Your application will be evaluated in the following areas:Reading, Listening, Conscientiousness, Interpersonal Skills, Flexibility, Teamwork and Customer Service. Category rating will be used to rank and select eligible candidates. If qualified, you will be assigned to one of two quality level categories, (i.e., A/B = Best Qualified C= Qualified) depending on your responses to the online questions, regarding your experience, education, and training related to this position. Veterans' preference is applied after applicants are assessed. Preference-eligibles will be listed at the top of their assigned category and considered before non-preference-eligibles in that category. Qualified preference-eligibles with a compensable service-connected disability of 10% or more will be listed at the top of the highest category.

Referral: If you are among the top qualified candidates, your application may be referred to a selecting official for consideration. You may be required to participate in a selection interview (telephonic and/or in person at the discretion of the Selecting Official in accordance with hiring polices). We will not reimburse costs related to the interview such as travel to and from the interview site.

If you are a displaced or surplus Federal employee (eligible for the Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Plan (ICTAP), you must receive a rating of category A/B to be rated as “well qualified" to receive special selection priority.