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Student Trainee (Program Support Assistant)

Department of Health and Human Services
Office of Inspector General
This job announcement has closed

Summary

This position is located in the Department of Health And Human Services, Office of Inspector General. This is a Pathways Internship Program appointment. Positions are located in the Office of Audit Services, Office of Investigations, and Office of Management and Policy of the Inspector General, U.S. Department of Health and Human Services. Due to the COVID-19 global pandemic, the summer internship will be a remote position, with the potential to transition to in-person.

Overview

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Hiring complete
Open & closing dates
11/19/2020 to 11/23/2020
Salary
$12.90 to - $14.43 per hour
Pay scale & grade
GS 4 - 5
Locations
Many vacancies in the following locations:
Washington, DC
Jacksonville, FL
Miami, FL
Tampa, FL
Telework eligible
Yes—as determined by the agency policy.
Travel Required
Not required
Relocation expenses reimbursed
No
Appointment type
Summer - Not to Exceed September 30, 2021
Work schedule
Full-Time
Service
Excepted
Promotion potential
None
Job family (Series)
Supervisory status
No
Security clearance
Other
Drug test
No
Position sensitivity and risk
Non-sensitive (NS)/Low Risk
Trust determination process
Announcement number
HHS-OIG-IN-4/5-10961927
Control number
584911900

This job is open to

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Students

Current students enrolled in an accredited high school, college or graduate institution.

Clarification from the agency

Open to any U.S. Citizen, at least 16 years old, who is a student. You must be enrolled for the current/upcoming semester in a degree or certificate-seeking program taking at least a half-time course load.

Duties

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As a GS-4 Student Trainee (Program Support Assistant), you will:
  • Provide assistance to the supervisor in the preparation of a variety of administrative material required to support the organization. Assist in reviewing reports and other documents for correctness and verifying discrepancies with the appropriate office or individual.
  • Assist higher level employees in evaluating the success of projects in attaining their productive goals.
  • Conduct follow-up actions to assure timely receipt of responses.
  • Assist in assembling data and consolidating and preparing reports for assigned and reviews for correctness and conformance to organizational policies.
  • Answer phones and route callers to appropriate personnel within the organization.
As a GS-5 Student Trainee (Program Support Assistant), you will:
  • Identify data required for use by management for various programs and identify various resources required to support program operations.
  • Write reports of study findings for projects.
  • Research and investigate new or improved business and management practices for application to agency programs or operations.
  • Assist higher level employees in evaluating the success of projects in attaining their productive goals.
  • Assist in assembling data and consolidating and preparing reports for assigned for projects.
  • Types memorandum, reports and other documents as assigned and reviews for correctness and conformance to organizational policies.

Requirements

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Conditions of employment

  • U.S Citizenship is required.
  • Registration with the Selective Service (if applicable).
  • Suitability for Federal employment determined by background investigation.
  • Must be at least 16 years of age.
  • Must sign a Pathways Participant Agreement.
  • Must be able to work full-time for the duration of the program.

Qualifications

This is an excepted service appointment under the OIG Pathways Internship Program. The internship will begin May 2021 and is not to exceed September 30, 2021. This appointment does not allow for non-competitive conversion to a term or permanent appointment in the federal service.

Pay for this position may vary depending on the location. Click here for locality tables: https://www.opm.gov/policy-data-oversight/pay-leave/salaries-wages/2020/general-schedule/

Internship Eligibility Requirements:

Individuals accepted for enrollment (must provide an acceptance letter from the academic institution on letterhead) or students enrolled (you must provide academic transcripts) in an accredited college (including 4-year colleges/universities, community colleges, and junior colleges); professional, technical, vocational, and trade school; advanced degree programs; or other qualifying educational institution pursuing a qualifying degree or certificate.

Note: You must provide an unofficial academic transcript that reflects your current enrollment and a verification of Spring 2021 enrollment. If you have been accepted for enrollment at a qualifying academic institution, you must submit an acceptance letter from the academic institution on the institution's letterhead. For Summer 2021 or Fall 2021 enrollment, you must provide sufficient academic documentation to be appointed.

Minimum Qualification:

To qualify for the GS-04 grade level, the applicant must:

  • Have graduated from high school and successfully completed at least two years of academic education above the high school level; OR
  • Have at least one year of progressively general experience as it relates to having a clerical knowledge and skill. General experience is a demonstrated experience using word processing hardware and software; producing, storing, retrieving, and printing documents; sorting, calculating, and retrieving information from electronic databases or spreadsheets; composing and reviewing reports, charts, and graphs; operating office equipment; sorting, filing and retrieving materials in alphabetical, numerical or chronological order; and answering office telephones and referring calls to appropriate staff; OR
  • Qualify based on a combination of general experience and education.
Note: One year of full-time academic study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university.

To qualify for the GS-05 grade level, the applicant must:
  • Have completed a 4-year course of study leading to a bachelor's or equivalent degree; or a Bachelor's degree; OR
  • Having 3 years of progressively general experience, 1 year of which was equivalent to at least a GS-4 as described above. Progressively general experience is any type of work that displays the ability to perform the work of the position as demonstrated through prepared and/or edited databases, spreadsheets, correspondence, reports and other documents; conducted noncomplex presentations, used word processing hardware and software; produced, stored, retrieved, and printed documents; sorted, calculated, and retrieved information from electronic databases or spreadsheets; composed and reviewed reports, charts, and graphs; operated office equipment; sorted, filed and retrieved materials in alphabetical, numerical or chronological order; OR
  • Qualify based on a combination of education and general experience for the GS-05 grade level.
To determine if you qualify based on a combination of education and experience, first determine your education as a percentage (e.g., 30 semester hours divided by 60 equals 50%); then determine your experience as a percentage (e.g., 6 months general experience divided by 12 equals 50%); finally, add the two percentages and if the total equals 100% or more, you qualify (e.g., 50% + 50% = 100%).Experience must be sufficient to demonstrate that the applicant possesses the knowledge, skills, and abilities required to perform the work.

If you fail to submit sufficient academic documentation necessary to demonstrate that you meet the eligibility and minimum qualification requirements described in this announcement, you will be deemed ineligible for further consideration for this vacancy.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Your resume should include the dates of all qualifying experience (from month/year to month/year) and the number of hours worked/volunteered per week.

Education

Education used as part of an application package will only be considered if complete transcripts are submitted and must be from an accredited institution as recognized by the U.S. Department of Education. To see if your institution is accredited, please follow this link:http://ope.ed.gov/accreditation/Search.aspx.

Foreign Education: Education completed in foreign colleges or universities may be used to meet education requirements if you can show that the foreign education is comparable to that received in an accredited educational institution in the United States. It is your responsibility to provide such evidence when applying. Click on the link for a list of accrediting organizations recognized as specializing in interpretation of foreign education credentials.

Additional information

Security and Background Requirements: A Public Trust background security investigation will be required for all appointees. Appointment will be subject to the applicant's successful completion of a background security investigation and favorable adjudication. Failure to successfully meet these requirements may be grounds for appropriate personnel action. In addition, if hired, a background security reinvestigation or supplemental investigation may be required at a later time. Applicants are also advised that all information concerning qualifications is subject to investigation. False representation may be grounds for non-consideration, non-selection and/or appropriate disciplinary action.

E-Verify: If you are selected for this position, the documentation that you present for purposes of completing the Department of Homeland Security (DHS) Form I-9 will be verified through the DHS "E-Verify" System. Federal law requires DHS to use the E-Verify System to verify employment eligibility of all new hires, and as a condition of continued employment obligates the new hire to take affirmative steps to resolve any discrepancies identified by the system. The U.S. Department of Health and Human Services is an E-Verify Participant.

Direct Deposit: All Federal employees are required to have Federal salary payments made by direct deposit to a financial institution of their choosing.

Veterans' Preference Documentation: If you are claiming veterans' preference, you must submit a copy of your Certificate of Release or Discharge From Active Duty, DD-214 (Member 4 copy),or other official documentation from a branch of the Armed Forces or the Department of Veterans Affairs showing dates of service and type of discharge. 10 point preference eligibles must also submit an Application for 10-point Veteran Preference, SF-15, along with the required documentation listed on the back of the SF-15 form. An SF-15 may be found at: http://www.opm.gov/forms/pdf_fill/SF15.pdf. For more information on veterans' preference, go to: http://www.opm.gov/Veterans.

EEO Statement: HHS is an equal opportunity employer. Selection for this position will be based solely on merit without regard to race, color, religion, age, gender, national origin, political affiliation, disability, sexual orientation, marital or family status, or other differences.

Benefits for Students: You will earn annual and sick leave if your appointment exceeds 90 days, enjoy Federal paid holidays, and be able to participate in the Transhare Subsidy Benefit Program. Pathways Internship Program participants are considered temporary employees, and most generally are not entitled to health and life insurance benefits. However, once you have been continuously employed for a year, and meet other requirements, you may be eligible to enroll in the Federal Employee Health Benefits (FEHB) Program. Pathways Internship Program participants are generally not eligible for retirement coverage.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be evaluated for this job based on how well you meet the qualifications above.

Your eligibility for consideration and qualifications for the position will be determined based upon a review of your detailed application and your responses to job specific self-assessment questions. Your application will be evaluated based on evidence of your ability to demonstrate possession of any general experience and how well your background and experience relates to the self-assessment questions in the job announcement.

Your responses to the self-assessment questions serve as the basis for your initial rating. You will receive a numerical score based on your responses to these questions. Next, your responses will be evaluated by a Human Resources Specialist and/or a subject matter expert against the information provided in your application. Your resume must support your answers to the self-assessment questions, or your score may be adjusted accordingly which may affect your overall final rating.

The self-assessment questions relate to the following:

  • Customer Service
  • Oral Communication
  • Written Communication
Falsifying your background, education, and/or experience is cause for not hiring you and/or will affect your overall final rating.

This agency uses Category Rating Procedures. Under Delegated Examining, we will use your responses to the job questionnaire to place you in one of three categories. If you meet the minimum qualifications, you will be placed in one of the following categories:
  1. Best Qualified: Applicants possessing a background that demonstrates a superior level of all evaluation criteria.
  2. Well Qualified: Applicants possessing a background that demonstrates a satisfactory level of evaluation criteria.
  3. Qualified: Applicants possessing the basic qualifications, with general knowledge, skills, and abilities.
The Category Rating Process protects the rights of Veterans by placing them ahead of non-preference eligibles within each category. Preference eligibles who meet qualification requirements and have a compensable service-connected disability of at least 10 percent will be listed at the top of the highest quality category.

To view the application form, visit: https://apply.usastaffing.gov/ViewQuestionnaire/10961927

You will not be considered for the position if any part of the application or supporting documentation is not received by the closing date of this announcement.

Selections may be made for vacancies across the entire Department of Health and Human Services (HHS). By applying, you agree to allow your application and other personal information to be shared with one or more HHS hiring officials for employment consideration for same/similar positions within the location(s) identified in this announcement.

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