This position is an IT Program Manager in the Office of Inspector General (OIG), Office of Management (OM). OIG is an independent organization with law enforcement authority under the Inspector General Act of 1978, as amended. OIG conducts investigations relating to National Science Foundation (NSF) programs, grants, contracts, and operations pursuant to Federal statutes and regulations.
Summary
This position is an IT Program Manager in the Office of Inspector General (OIG), Office of Management (OM). OIG is an independent organization with law enforcement authority under the Inspector General Act of 1978, as amended. OIG conducts investigations relating to National Science Foundation (NSF) programs, grants, contracts, and operations pursuant to Federal statutes and regulations.
Develops, implements, and oversees all OIG IT infrastructure. This includes server maintenance, network storage upgrades, backup system operations, user workstation maintenance and upgrades, maintaining a forensic network, and maintaining an alternate investigative network located within OIG as a technical expert.
Maintains and upgrades all software, operating systems, and forensic software used in OIG which is purchased and maintained completely independent of NSF enterprise helpdesk.
Independently maintains and updates all search warrant field kits.
Applies expert knowledge of data structures, operating systems, and software applications to perform highly specialized computer forensics investigative tasks, such as employing artificial intelligence logic to identify patterns of numbers signifying bank accounts, phone numbers, social security numbers, dates of birth and credit card numbers either directly or by overseeing a staff performing the work.
Serve as a subject matter and technical expert to determine which hardware and software will be required for OI agents during investigations.
Manages and executes field support by preparing laptops, loading data, indexing data, transferring the laptops to the proper people, and fielding user questions on the systems and the software in use.
Prepares previously collected data for ingestion into e-discovery software. Provides the ingested data on a system to the requesting agent in the field. Answers questions and provides support for the system and the software.
Develops and provides informal and structured forensic and IT training on new forensic tools and techniques for different levels of employees based on roles and responsibilities, as well as specific needs and skill development.
Develops and implements new technologies and methods in digital forensics and forensic countermeasures.
Interacts directly, with all users of assigned systems to provide assistance, operational support, and problem solving.
Manages normal daily operations of the entire NSF OIG IT network and forensic laboratory which includes forensic workstations, servers, Network Attached Storage (NAS), network connections, forensic hardware, all peripherals and all investigative tools used by OI members.
Determines appropriate products or services with clients or customers to define project scope, requirements, and deliverables.
Performs the following supervisory duties:
1) plans work to be accomplished by subordinates, sets and adjusts short-term priorities, and prepares schedules for completion of work; 2) assigns work to subordinates based on priorities, selective consideration of the difficulty and requirements of assignments, and the capabilities of employees; 3) evaluates work performance of subordinates: 4) gives advice, counsel, or instruction to employees on both work and administrative matters; 5) interviews candidates for positions in the office, and recommends appointment, promotion, or reassignment to such positions; 6) hears and resolves complaints from employees; 7) effects minor disciplinary measures, such as warnings and reprimands, and recommends other action in more serious cases; 8) identifies developmental and training needs of employees; 9) finds ways to improve production or increase the quality of the work directed; and 10) develops performance standards.
Selective Service registration required for male applicants, unless exempt.
US citizenship.
It is NSF policy that NSF personnel employed at or IPAs detailed to NSF are not permitted to participate in foreign government talent recruitment programs. Failure to comply with this NSF policy could result in disciplinary action up to and including removal from Federal Service or termination of an IPA assignment and referral to the Office of Inspector General. Foreign Talent Definitions
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience
You must meet eligibility and qualification requirements within 30 days of the closing date.
Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent.
You must answer all job-related questions in the NSF eRecruit questionnaire.
All online applicants must provide a valid email address. If your email address is inaccurate or your mailbox is full or blocked, you may not receive important communication that could affect your consideration for this position.
This is a non-bargaining unit position.
Qualifications
To qualify at the GS-14 level you must have at least one year of specialized experience equivalent to the GS-13 level in the Federal service. Specialized experience is work that involves leading and managing the planning and delivery of infrastructure systems and services including network systems and services, systems administration and datacenter operations, and database management systems, in response to agency requirements.
In addition to the specialized experience stated above, applicants must have IT-related experience demonstrating each of the following four competencies:
Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
Education
Education may enhance skills required for this position; however, no substitution of education for specialized experience may be made at this level.
Additional information
Relocation Expenses will not be paid.
Interagency Career Transition Assistance Program (ICTAP): ICTAP and CTAP provide eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. If your agency has notified you in writing that you are a displaced employee eligible for ICTAP or CTAP consideration, you may receive selection priority if: 1) this vacancy is within your ICTAP or CTAP eligibility; 2) you apply under the instructions in this announcement; and 3) you are found well-qualified for this vacancy. To be well-qualified you must meet the following: OPM qualification requirements for the position, all selective factors, where applicable; special OPM approved qualifying conditions for the position; is physically qualified with reasonable accommodation, where appropriate, to satisfactorily perform the duties of the position upon entry; and receives a rating of at least “Very Good” on the questionnaire. You must provide proof of eligibility with your application to receive selection priority. Such proof may include a copy of your written notification of ICTAP or CTAP eligibility, or a copy of your separation personnel action form. Additional information regarding ICTAP or CTAP eligibility is available from OPM's Career Transition Resources
Veteran's Preference: If you are entitled to veterans' preference, you should indicate the type of veterans' preference you are claiming on your resume. Your veterans' preference entitlement will be verified by the employing agency. For 5-point veterans' preference, please provide your DD-214 (Certificate of Release or Discharge from Active Duty), official statement of service from your command if you are currently on active duty, or other official documentation (e.g., documentation of receipt of a campaign badge or expeditionary medal) that proves your military service was performed under honorable conditions. For 10-point veterans' preference, please submit a Standard Form (SF) 15, Application for 10-Point Veteran Preference, DD-214, and the required documentation as specified on the SF-15.
NSF has determined that all of its positions are eligible for telework. Work suitable for telework depends on job duties; therefore, employees must receive approval from their supervisor for telework and have a telework agreement in place. Entering into a telework agreement is voluntary.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
A GREAT LOCATION! The National Science Foundation Headquarters is conveniently located across the street from the Eisenhower Avenue Metro Station, right in Alexandria, VA, a few miles from downtown Washington, DC. There are shops and restaurants within walking distance, as well as historic Old Town Alexandria a short trip away. Employees receive the Federal benefits package and NSF offers:
Pre-tax parking Public transportation subsidy Child care subsidy Flexible working hours Telecommuting Physical Fitness Facility on site Health Services Unit on site Employee Assistance Program
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Ratings will be assigned based on your responses to the occupational questionnaire. In some cases, additional assessment processes may be used.
Review your resume and responses carefully. Responses that are not fully supported by the information in your application package may result in adjustments to your score. A Human Resources Representative will validate the qualifications of those candidates eligible to be referred to the selecting official.
Applicants eligible for selection preference under the Interagency Career Transition Assistance Plan (ICTAP) must meet the agency definition of "well qualified." At NSF, this means a score of 90.0 or higher.
In the merit promotion selection process, formal performance appraisals may be considered if voluntarily submitted by the applicant.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
A GREAT LOCATION! The National Science Foundation Headquarters is conveniently located across the street from the Eisenhower Avenue Metro Station, right in Alexandria, VA, a few miles from downtown Washington, DC. There are shops and restaurants within walking distance, as well as historic Old Town Alexandria a short trip away. Employees receive the Federal benefits package and NSF offers:
Pre-tax parking Public transportation subsidy Child care subsidy Flexible working hours Telecommuting Physical Fitness Facility on site Health Services Unit on site Employee Assistance Program
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
If you are an NSF employee on or eligible for a permanent, competitive service position or you are an NSF employee who is reinstatement eligible based on prior Federal permanent, competitive service, you need not submit documents to confirm status. All applicants are required to provide a resume, in any format they choose. Cover letters are optional.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Your application should be submitted online and must be completed and all required documents successfully uploaded before 11:59 PM Eastern time on the closing date. You must answer all of the job-related questions to ensure full consideration for this position. For more detailed information, please review our NSF eRecruit Applicant Guide.
If you are unable to apply electronically, please use the Contact Information below for special instructions on how to submit your application materials. Hearing impaired individuals may call TDD (703) 292-8044 for assistance.
WARNING! Applications submitted online must have a valid email address. If your email address is inaccurate or your mailbox is full or blocked, you may not receive important communication that could affect your consideration for this position.
If you are an NSF employee on or eligible for a permanent, competitive service position or you are an NSF employee who is reinstatement eligible based on prior Federal permanent, competitive service, you need not submit documents to confirm status. All applicants are required to provide a resume, in any format they choose. Cover letters are optional.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Your application should be submitted online and must be completed and all required documents successfully uploaded before 11:59 PM Eastern time on the closing date. You must answer all of the job-related questions to ensure full consideration for this position. For more detailed information, please review our NSF eRecruit Applicant Guide.
If you are unable to apply electronically, please use the Contact Information below for special instructions on how to submit your application materials. Hearing impaired individuals may call TDD (703) 292-8044 for assistance.
WARNING! Applications submitted online must have a valid email address. If your email address is inaccurate or your mailbox is full or blocked, you may not receive important communication that could affect your consideration for this position.
