This position is located in the Consumer Financial Protection Bureau, Office of Research. You will conduct social/behavioral analysis on a variety of topics that support CFPB functions: research of consumer decision making in financial markets, monitoring of behavior of consumers in financial markets and research on the role and efficacy of financial education interventions.
This position is located in the Consumer Financial Protection Bureau, Office of Research. You will conduct social/behavioral analysis on a variety of topics that support CFPB functions: research of consumer decision making in financial markets, monitoring of behavior of consumers in financial markets and research on the role and efficacy of financial education interventions.
If selected you may be appointed as a Psychologist, Social Scientist, or Economist depending on your qualifications.
The following are the duties at the CN-60 level. (Equivalent to the GS-14). If you are selected at a lower grade level, you will have the opportunity to learn to perform all these duties, and will receive training to help you grow in this position.
The major duties of this position include:
Gathering, synthesizing, analyzing and interpreting social and decision-making data and information to inform and participate in the policy process. Locating and addressing new and unique issues in consumer financial services markets, provide studies of decision-making in various markets and industries, assist with implementation of policies, and evaluate existing policies. Developing and maintaining theoretical and quantitative models of consumer economic decision-making for use in policy analysis.
Designing and initiating original research or projects designed to fulfill the policy analysis responsibilities of the division. Initiating, developing, and carrying out research of consumer financial product markets designed to deepen understanding of how they function and how households and firms behave. Issues researched may include determinants of payment, saving, investment, borrowing and credit behavior; consumer understanding of risk and its influence on financial decisions, or the impact of advisors and advisory services on consumer choice.
Conducting studies regarding consumer economic decision-making, particularly with regard to aspects of these practices relevant to consumer protection and government policy. Preparing in-depth, complete issue and position papers, as well as in-depth reports and presentation materials on areas of study, including making recommendations for action or policy based on the social/decision-making research. Preparing research papers and presentations that may be delivered to CFPB staff, to external seminars and conferences, and for publication in professional journals. Reviewing and commenting on research papers drafted by other CFPB staff, or by other persons writing on matters relevant to CFPB’s mission
Conducting independent research on current and emerging issues relating to consumer financial household finance issues. Identifying and implementing innovative approaches for application in studying consumer decision-making, financial products, and markets for financial products. Developing research methods and analytical tools for application to analysis and study of these areas.
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Must be a U.S. Citizen or U.S National
Public Trust background investigation will be required
The experience may have been gained in either the public or private sector or volunteer service. One year of experience refers to full-time work; part-time work is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week on your résumé.
If you are a federal or status employee you may also apply at #20-CFPB-286-MP.
Qualifications
You must meet the following requirements within 30 days of the closing date of this announcement.
You must meet the basic education requirements for each position plus the specialized experience required for each position.
In addition to completion of all requirements for a bachelor's degree in one of the fields described above (Economist, Psychologist, Social Scientist), applicants must also meet the following specialized experience requirements:
To qualify at CN-60, you must have one year of specialized experience at or equivalent to the next lower band/grade (CN-53, GS-13 or equivalent) in the Federal service. For this position specialized experience is defined as experience using psychology, economics, decision science, statistics, or marketing relevant to formulating, planning, and guiding social/decision-making studies relating to the basic science of individual decision-making and choice in real-world settings. Experience must include conducting field research, demonstrated by experience conducting randomized controlled trials (RCTs) or field experiments, or quasi-experimental field trials or field studies, as well as experience using methods relevant to this position and publishing in professional journals.
To qualify at CN-53, you must have one year of specialized experience at or equivalent to the next lower band/grade (CN-52, GS-12 or equivalent) in the Federal service. For this position, specialized experience is defined as experience using psychology, economics, decision science, statistics, or marketing relevant to formulating, planning, and guiding social/decision-making studies relating to the basic science of individual decision-making and choice in real-world settings. Experience must include conducting field research, demonstrated by experience conducting randomized controlled trials (RCTs) or field experiments, or quasi-experimental field trials or field studies, as well as experience using methods relevant to this position and publishing in professional journals.
A PhD for any grade level is preferred.
Education
Social Science Series (0101)
Basic Requirements
Degree: behavioral or social science; or related disciplines appropriate to the position.
OR
Combination of education and experience that provided the applicant with knowledge of one or more of the behavioral or social sciences equivalent to a major in the field.
OR
Four years of appropriate experience that demonstrated that the applicant has acquired knowledge of one or more of the behavioral or social sciences equivalent to a major in the field.
Economist Series (0110):
Basic Requirements
Degree: economics, that included at least 21 semester hours in economics and 3 semester hours in statistics, accounting, or calculus.
OR
Combination of education and experience: courses equivalent to a major in economics, as shown in A above, plus appropriate experience or additional education.
Psychology Series (0180)
Basic Requirements
Degree: major or equivalent in psychology for all specializations except clinical psychology and counseling psychology. These two specializations have additional educational requirements, as stated below:
-- Clinical psychology: For positions at grades GS-11 and above, satisfactory completion of all the requirements for the doctoral degree (Ph.D. or equivalent) directly related to full professional work in clinical psychology is required.
-- Counseling psychology: For positions at grades GS-9 and above, satisfactory completion of 2 full academic years of graduate study directly related to professional work in counseling psychology, or satisfactory completion in an accredited educational institution of all the requirements for a master's degree directly related to counseling psychology is required.
Additional information
- We may select from this announcement or any other source to fill one or more vacancies. - This is a bargaining unit position. - We offer opportunities for telework. - We offer opportunities for flexible work schedules. -Ethics: Bureau employees are subject to government-wide ethical standards of conduct, financial disclosure requirements, and post-employment prohibitions, which applicants may review at www.oge.gov. In addition, employees must comply with the Supplemental Standards of Ethical Conduct for Employees of the Consumer Financial Protection Bureau (5 CFR 9401), which, among other things, prohibit an employee or the employee’s spouse or minor child from owning or controlling a debt or equity interest in an entity supervised by the Bureau. Regulations also impose restrictions on the outside activities of certain Bureau employees, including examiners and attorneys. Applicants may review the Bureau ethics regulations and a summary of the regulations at www.consumerfinance.gov. Questions regarding these requirements and prohibitions should be directed to the Bureau Ethics Office at EthicsHelp@cfpb.gov.
CONDITIONS OF EMPLOYMENT: - A one year probationary period may be required. - Must successfully complete a background investigation. - Complete a Declaration for Federal Employment to determine your suitability for Federal employment, at the time requested by the agency - If you are a male applicant born after December 31, 1959, certify that you have registered with the Selective Service System or are exempt from having to do so. - Go through a Personal Identity Verification (PIV) process that requires two forms of identification from the Form I-9. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S. - Obtain and use a Government-issued charge card for business-related travel.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
A new hire’s direct and overall experience are critical factors in determining a salary offer, it is important that your resume fully reflects all of your work experience. The Consumer Financial Protection Bureau determines the salary offer for each selectee based primarily on three key factors:
The selectee’s directly related experience at the same level as the position
The selectee’s overall experience in a particular industry or area
The salaries of other Bureau employees in similar positions and with similar levels of experience.
We also take the selectee’s skill set into account. Applicants should note that salary offers seldom fall near the upper end of the salary range as listed in this vacancy announcement. Salary may be set from the minimum of the salary range to the midpoint of the salary range. In some instances, based on a selectee’s extensive experience directly related to the position, salary may be set at or above the mid-point up to the maximum salary for that band level.
Our comprehensive benefits are among the most generous in the federal government. They include: - Challenging and rewarding work benefiting American consumers - Opportunities for development and advancement - Comprehensive Federal health, vision, dental, life, and long-term care insurance programs - Learn more about Federal benefits programs at: http://files.consumerfinance.gov/f/documents/201706_cfpb_benefits.pdf
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your application includes your résumé, responses to the online questions, and required supporting documents. Please be sure that your résumé includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your resume may result in a “not qualified” determination.
Rating: Your application will be reviewed for minimum qualifications. Category rating will be used to rank and select eligible candidates. If qualified, you will be assigned to one of three quality level categories, A, B or C depending on your response to the assessment.
Assessment: If you meet the minimum qualification requirements, you will then be required to participate in a written exercise. Upon receiving an email notification from a CFPB representative (via email) to participate in this exercise, applicants must acknowledge with a response within three business days or he/she will be removed from consideration for this position. It is advised to occasionally check your “junk mail”/SPAM folders within your email to ensure you do not miss a message. The CFPB representative will then schedule a time for the applicant to receive instructions and complete and/or submit the exercise. The entire process must be completed by the applicant within two weeks from the initial contact from a CFPB representative or he/she will be removed from consideration. You will be evaluated in the following areas: Subject Matter Expertise, Analytical Thinking, Written Communication.
Referral: If you are among the top qualified candidates, your application may be referred to a selecting official for consideration. You may be required to participate in a selection interview.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
A new hire’s direct and overall experience are critical factors in determining a salary offer, it is important that your resume fully reflects all of your work experience. The Consumer Financial Protection Bureau determines the salary offer for each selectee based primarily on three key factors:
The selectee’s directly related experience at the same level as the position
The selectee’s overall experience in a particular industry or area
The salaries of other Bureau employees in similar positions and with similar levels of experience.
We also take the selectee’s skill set into account. Applicants should note that salary offers seldom fall near the upper end of the salary range as listed in this vacancy announcement. Salary may be set from the minimum of the salary range to the midpoint of the salary range. In some instances, based on a selectee’s extensive experience directly related to the position, salary may be set at or above the mid-point up to the maximum salary for that band level.
Our comprehensive benefits are among the most generous in the federal government. They include: - Challenging and rewarding work benefiting American consumers - Opportunities for development and advancement - Comprehensive Federal health, vision, dental, life, and long-term care insurance programs - Learn more about Federal benefits programs at: http://files.consumerfinance.gov/f/documents/201706_cfpb_benefits.pdf
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
A complete application includes 1. A résumé, 2. Vacancy question responses, and 3. Submission of any required documents. Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position (or may not receive the special consideration for which you may be eligible).
Please ensure all required documents, including any required work samples, narratives, or other materials as stated in this announcement, are attached to your application package. Documents can be uploaded under the category of “Cover Letter”.
All applicantsare required to submit a résumé either by creating one in USAJOBS or uploading one of their own choosing. (Cover letters are optional.) To receive full credit for relevant experience, please list the month/date/year and number of hours worked for experience listed on your résumé. We suggest that you preview the online questions, as you may need to customize your résumé to ensure that it supports your responses to these questions. Please view résumé tips.
VETERANS' PREFERENCE DOCUMENTATION: If you are claiming veterans preference, please see applicant guide for required documentation. In order to be considered for veterans preference, you must submit all required documentation as outlined in the applicant guide.
CAREER TRANSITION ASSISTANCE PLAN (CTAP) OR INTERAGENCY CAREER TRANSITION ASSISTANCE PLAN (ICTAP) DOCUMENTATION: If you are a displaced or surplus Federal employee, click CTAP/ICTAP for eligibility and a detailed list of required documents you must submit in order to be eligible.
EDUCATION DOCUMENTATION: For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, you MUST submit a copy of your transcripts or equivalent. An official transcript will be required if you are selected.
A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page. If you are qualifying based on foreign education, you must submit proof of creditability of education as evaluated by a credentialing agency. Refer to the OPM instructions.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
The Consumer Financial Protection Bureau has partnered with the Treasury's Bureau of the Fiscal Service to provide certain personnel services to its organization. Fiscal Service's responsibilities include advertising vacancies, accepting and handling applications, and extending job offers.
The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 5:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on the announcement's closing date.
The Bureau provides reasonable accommodation to applicants with disabilities on a case-by-case basis. Please contact us if you require this for any part of the application and hiring process.
To begin, either click the “Create a New Account” button and follow the prompts to register or if you previously registered, click the "Apply Online" button and follow the prompts.
You will be re-directed to the Bureau'sCareerConnector system to complete your application process; answer the online questions, and submit all required documents. (To submit supporting documents, click one of the available options; Upload; Fax; or Reuse existing documents. To protect your privacy, we suggest you first remove your SSN). Also, go to “My Account” to view and update your information, as necessary.
To complete, you must click the “Finish” button located at the bottom of the “Application Review” page.
To verify your application is complete, log into your USAJOBS account, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application.
To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
Consumer Financial Protection Bureau
*** Please see the "How to Apply" section ***
Parkersburg, West Virginia 26106
United States
Next steps
To check the status of your application for this position, please follow these steps:
1. Login to your USAJOBS account, select the "Applications" section and click on the vacancy you would like to view and have already applied for.
2. Under "application status," click "additional application information" and you will be taken to the CareerConnector website where you can check your application status. The "additional application information" link may not be available if your application status says "Unavailable." This indicates that your application is not complete.
If the "additional application information" link is not available and the vacancy is still open, you can click on the job announcement and "Update Application" to be taken back to the CareerConnector portion of the application.
Please notify us at CFPBINQUIRIES@FISCAL.TREASURY.GOV if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
A complete application includes 1. A résumé, 2. Vacancy question responses, and 3. Submission of any required documents. Please note that if you do not provide all required information, as specified in this announcement, you may not be considered for this position (or may not receive the special consideration for which you may be eligible).
Please ensure all required documents, including any required work samples, narratives, or other materials as stated in this announcement, are attached to your application package. Documents can be uploaded under the category of “Cover Letter”.
All applicantsare required to submit a résumé either by creating one in USAJOBS or uploading one of their own choosing. (Cover letters are optional.) To receive full credit for relevant experience, please list the month/date/year and number of hours worked for experience listed on your résumé. We suggest that you preview the online questions, as you may need to customize your résumé to ensure that it supports your responses to these questions. Please view résumé tips.
VETERANS' PREFERENCE DOCUMENTATION: If you are claiming veterans preference, please see applicant guide for required documentation. In order to be considered for veterans preference, you must submit all required documentation as outlined in the applicant guide.
CAREER TRANSITION ASSISTANCE PLAN (CTAP) OR INTERAGENCY CAREER TRANSITION ASSISTANCE PLAN (ICTAP) DOCUMENTATION: If you are a displaced or surplus Federal employee, click CTAP/ICTAP for eligibility and a detailed list of required documents you must submit in order to be eligible.
EDUCATION DOCUMENTATION: For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, you MUST submit a copy of your transcripts or equivalent. An official transcript will be required if you are selected.
A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page. If you are qualifying based on foreign education, you must submit proof of creditability of education as evaluated by a credentialing agency. Refer to the OPM instructions.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
The Consumer Financial Protection Bureau has partnered with the Treasury's Bureau of the Fiscal Service to provide certain personnel services to its organization. Fiscal Service's responsibilities include advertising vacancies, accepting and handling applications, and extending job offers.
The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 5:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on the announcement's closing date.
The Bureau provides reasonable accommodation to applicants with disabilities on a case-by-case basis. Please contact us if you require this for any part of the application and hiring process.
To begin, either click the “Create a New Account” button and follow the prompts to register or if you previously registered, click the "Apply Online" button and follow the prompts.
You will be re-directed to the Bureau'sCareerConnector system to complete your application process; answer the online questions, and submit all required documents. (To submit supporting documents, click one of the available options; Upload; Fax; or Reuse existing documents. To protect your privacy, we suggest you first remove your SSN). Also, go to “My Account” to view and update your information, as necessary.
To complete, you must click the “Finish” button located at the bottom of the “Application Review” page.
To verify your application is complete, log into your USAJOBS account, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application.
To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
Consumer Financial Protection Bureau
*** Please see the "How to Apply" section ***
Parkersburg, West Virginia 26106
United States
Next steps
To check the status of your application for this position, please follow these steps:
1. Login to your USAJOBS account, select the "Applications" section and click on the vacancy you would like to view and have already applied for.
2. Under "application status," click "additional application information" and you will be taken to the CareerConnector website where you can check your application status. The "additional application information" link may not be available if your application status says "Unavailable." This indicates that your application is not complete.
If the "additional application information" link is not available and the vacancy is still open, you can click on the job announcement and "Update Application" to be taken back to the CareerConnector portion of the application.
Please notify us at CFPBINQUIRIES@FISCAL.TREASURY.GOV if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
