Clarification from the agency

Eligible NAF employees are considered under Hiring Path - "Federal employees-Excepted service"

• Plans, organizes, and directs the activities of Force Support Squadron?s IT Office ensuring that NAF funds point of sale and business systems complies with legal and regulatory requirements, payment card industry security standards and customer need.
• Exercises supervisory personnel management responsibilities.
• Represents the Force Support Squadron with a variety of installation and functional area organizations.
• Serves as the Senior Systems Administrator and provides technical guidance and instruction to users and other Information Technology (IT) specialists.

Conditions of employment

• U.S. Citizenship Required.
• Males must be registered for Selective Service, see www.sss.gov.
• The employee must be able to obtain and maintain a Secret security clearance.
• This posn is subject to provisions of the DoD Priority Placement Program.
• Disclosure of Political Appointments.
• Employee may be required to work other than normal duty hours, to include evenings, weekends and/or holidays.
• Recall to duty and overtime may be a requirement of this position.
• The work requires the employee to drive a motorized vehicle. An appropriate, valid driver?s license is required for this position.
• Information Assurance Certification is a condition of employment. This position includes information assurance (IA) work as a paramount duty requirement.
• Information Assurance Certification is a condition of employment. This position includes information assurance (IA) work as a paramount duty requirement.
• Per DoD 8570.01-M, the incumbent of this position must achieve the appropriate IA certification within six months of assignment of these duties. Failure to receive the proper IA certification may result in removal from this position.
• No PCS cost, recruitment is limited ONLY to the local commuting area of Aviano.

Qualifications

In order to qualify, you must meet the general experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Clerical and Administrative Positions.

Specialized Experience: One year of specialized experience for GS-0335-10 level positions which includes knowledge and troubleshooting skills necessary to analyze and diagnose method, procedures and principles for identifying system failures, take corrective actions to resume normal operations, and implement procedures to allow for partial use until problems are resolved. Knowledge is required of some elements of programming, systems analysis, and equipment operations. Skill in implementing back-up recovery procedures, recognizing priority contentions, and other similar actions involving knowledge of the equipment; programs and operating options. Skill in troubleshooting and resolving problems with information systems equipment located in the organization to include computers, scanners, printers, terminals, and servers. Sufficient skills also needed in diagnosing and resolving problems with telecommunications, and LAN systems to carry out assignments. Ability to apply knowledge of current automation technology and practices to use and maintain a computer system, equipment and software; analyze computer network, software and hardware problems and develop effective and economical solutions and train users on new computer systems. This definition of specialized experience is typical of work performed at the GS-09 grade/level position or equivalent in the federal service.

FEDERAL TIME-IN-GRADE (TIG) REQUIREMENT FOR GENERAL SCHEDULE (GS) POSITIONS: Applicants must have served at least 52 weeks at the GS-09 or higher grade (or equivalent in an alternate pay system) within the Federal Civil Service to be considered for referral. TIG applies if you are in a current GS position or held a GS position within the previous 52 weeks.

KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas:

1. Knowledge of IT concepts and methods, installed operating systems, network systems, applications, protocols, equipment, and point-of-sales and credit card processing systems sufficient to serve as senior systems administrator and technical analyst with responsibility for planning and carrying out difficult and complex assignments and resolving the most complex problems.
2. Knowledge of IT security principles, concepts, practices, products and services; methods for evaluating risks and vulnerabilities and implementing mitigating improvement; and disseminating IT security tools and procedures for a variety of point-of-sales and business systems.
3. Knowledge of safety and security regulations, practices, and procedures.
4. Skill in managing point-of-sales and business systems along with the security provisions of DoD and AF Cybersecurity requirements and the Payment Card Industry Data Security Standards (PCI-DSS).
5. Ability to plan, organize, and direct the functions and staff of a small to medium sized organization.
6. Ability to communicate effectively, both orally and in writing.

PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.

VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine your eligibility, qualifications, and quality ranking for this position. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

The resume/documents you submit must support your responses to the online questionnaire. If your application contradicts or does not support your questionnaire responses, you will receive a rating of "not qualified" or "insufficient information" and you will not receive further consideration for this job.

Applicants who meet the requirements for and apply as a non-competitive eligible that meet minimal qualifications and other requirements of this position, will be given consideration as a non-competitive candidate and will be referred unless blocked by an individual with priority/preference. Noncompetitive applicants do not need to respond to the assessment questions with the A through E responses indicating level of experience/training.

Applicants who disqualify themselves will not be evaluated further.

APPRAISALS/AWARDS: Hiring Managers use objective methods and consider previous performance appraisals and awards in the selection process. Current Federal Civilian employees should list any relevant performance related rating and/or awards in your resume.

ADDITIONAL INFORMATION: When job announcements indicate PCS costs are authorized, overseas allowances may be authorized in accordance with Department of State Standardized Regulation (DSSR) and any applicable Federal Overseas Regulations.

Selectees who physically reside permanently in the U.S., the Commonwealth of Puerto Rico or Northern Mariana Islands, and the Possessions of the U.S., during the entire recruitment process (application, selection, and acceptance of a formal job offer) and selected for employment in the foreign area are eligible to receive certain foreign area benefits such as: Living Quarters Allowance (LQA) or government quarters, Post Allowance, Home Leave, etc. (subject to approval).

Selectees who physically reside outside the U.S., the Commonwealth of Puerto Rico or Northern Mariana Islands, and the Possessions of the U.S., during any step of the recruitment process (application, selection, and acceptance of a formal job offer) will have foreign area benefits eligibility be determined on a case by case basis.