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Information Technology Specialist

Department of Homeland Security
U.S. Secret Service
This job announcement has closed

Summary

Joining the Secret Service, Office of the Chief Information Officer will allow you to plan, develop and implement information technology systems security practices supporting the protective and investigative missions of the Secret Service.  This position starts at $91,231 (GS-13, step 1), with potential to $144,676 (GS-13, step 10). For more information on the Secret Service click here.

Overview

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Reviewing applications
Open & closing dates
05/08/2020 to 12/04/2020
Salary
$91,231 to - $144,676 per year
Pay scale & grade
GS 13
Locations
Anchorage, AK
few vacancies
Birmingham, AL
few vacancies
Mobile, AL
few vacancies
Montgomery, AL
few vacancies
Telework eligible
Yes—as determined by the agency policy.
Travel Required
Occasional travel - Occasional travel required domestically.
Relocation expenses reimbursed
No
Appointment type
Term - Term Appointment NTE June 30, 2022 unless extended by authority. This position is being announced to recruit CSRS and FERS annuitants on a limited basis with a waiver of salary offset (if a dual compensation waiver is requested).
Work schedule
Multiple Schedules - Full-Time, Part-Time, Intermittent
Service
Competitive
Promotion potential
13
Supervisory status
No
Security clearance
Top Secret
Drug test
Yes
Announcement number
CIO-FF227-20-RA
Control number
567895500

This job is open to

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Clarification from the agency

Applicants who are eligible for re-employment as a Federal annuitant; Interagency Career Transition Assistance Program (ICTAP) eligibles in the commuting area;

Duties

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This vacancy will remain open continuous for one (1) year. The first cut-off date will be May 31, 2020 and subsequent cut-off dates will be every 30 days until the closing date of the announcement. All qualified applications received by the cut-off dates will be forwarded to the selecting official for review and will receive first consideration for this vacancy. A selection may be made at anytime during the opening of the announcement.

The selectee will serve as an Information Technology Specialist in the Office of the Chief Information Officer.  Typical work assignments include:

  • Installs, operates, and maintains Secret Service data networked equipment, components, operating systems and applications software, such as, personal computers, printers, scanners, local area networks, servers, tape back-up systems, wide area networks, routers, switches, hubs, leased circuits, firewalls, intrusion detection systems, network management systems and wide variety of other types of networking equipment.
  • Develops network backup and recovery procedures; Analyzes and defines network requirements. Defines and maintains network architecture and infrastructure; configuring and optimizing network servers, hubs, routers, and switches;
  • Designs, recommends, procures and installs enhancements to the data networking and enterprise server architecture;
  • Develops formal operating methods and procedures to facilitate proper functioning of the network at both the user and network level;
  • Acquires, configures and maintains local area network servers for offices throughout the Secret Service.

Requirements

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Conditions of employment

  • U.S. citizenship is required.

Conditions of Employment If selected for this position, you will be required to:

  • Obtain and maintain a top secret Tier 5 clearance. For more information visit OPM Mythbuster Page.
  • Submit to a drug test prior to your appointment and random drug testing while you occupy the position.
  • May require successful completion of a polygraph examination
  • Certify you have registered with the Selective Service System if you are a male applicant born after December 31, 1959, or certify you are exempt from having to do so under Selective Service law

Note:  The person selected for this position may be subject to a one year probationary period.

Positions may be eligible to receive Administratively Uncontrollable Overtime (AUO) added to base pay at a rate between 10-25%, based on management approval.

Qualifications

GS-13: You qualify for the GS-13 level (starting salary $91,231) if you possess one year of specialized experience at the GS-12 level performing duties such as: installing, modifying, troubleshooting, and maintaining the more complex aspects of a worldwide computer systems network and ensuring the proper operation of hardware attached to the network. 

AND

Office of Personnel Management (OPM) Individual Occupational Requirements (IOR) is defined as:

  1. Attention to Detail - Identifies, addresses, and devises solutions to technical issues impacting IT operations, systems, and technologies; and financial issues impacting budget projections and allocations for personnel and equipment.
  2. Customer Service - Works with clients and customers (that is, individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
  3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
  4. Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

Time-in-Grade: Retired Federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the Federal service.

National Service Experience (i.e., volunteer experience) Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Qualifications Must Be Met: The qualification requirements listed above must be met by the closing date of this announcement.

The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

Work Schedule - Full time/part-time/Intermittent: will be determined by management.

Additional information

Building on a Tradition of Excellence and Meeting the Challenges of the Future The Secret Service is a premier law enforcement organization with two critical national security missions: protect our nation's leaders and to conduct criminal investigations. Our team members continue a tradition of excellence - whether investigating financial crime or protecting national and visiting foreign leaders. In the Secret Service, we serve the country with duty, loyalty, justice, integrity and courage.

In the Secret Service, we:

  • Protect the President, the Vice President, and other leaders; investigate threats against them; and safeguard their residences and other facilities
  • Plan and implement security designs for National Special Security Events
  • Investigate financial crimes including fraud, identity theft and computer-based attacks on banking or telecommunications infrastructure

Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S. Office of Management and Budget (OMB) and U.S. Office of Personnel Management (OPM) guidance, and Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change.

This position is being announced to recruit CSRS and FERS annuitants on a limited basis with a waiver of salary offset (if a dual compensation waiver is requested) under certain specified circumstances not to exceed June 30, 2022, unless extended by appropriate authority. 

Annuitants serve at the will of the appointing official, per 5 U.S.C. 3323.

Applying to this announcement certifies that you give permission for DHS to share your application with others in DHS for similar positions.

E-Verify Statement: DHS uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Click here to learn more about E-Verify, including your rights and responsibilities.

Mandatory Suitability Statement:

If you receive a conditional offer of employment for this position, you will be required to complete an Optional Form 306, Declaration for Federal Employment, and to sign and certify the accuracy of all information in your application, prior to entry on duty. False statements on any part of the application may result in withdrawal of offer of employment, dismissal after beginning work, fine, or imprisonment.

This position will require a credit check after initial job qualifications have been determined. 

Relocation expenses will not be authorized.

The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR § 213.3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR § 315.707. Veterans, Peace Corps/VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement.

View common definitions of terms found in this announcement.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application will be rated on the extent and quality of your experience, education and training relevant to the duties of the position. Upon review, your resume and/or supporting documents need to reflect one year of specialized experience requirement, in order to be considered. If one year of specialized experience, equivalent to the next lower grade level cannot be identified in your resume, you will be considered not qualified.  The competencies or knowledge, skills, and abilities needed to perform this job are:

  • A comprehensive knowledge of network architecture, IT concepts, principles, practices, procedures, policies, and operational requirements sufficient to plan, design, develop, manage, and enhance highly efficient network systems that respond to the Secret Service business requirements; and telecommunications network.
  • Skill in applying, advanced IT principles, concepts, methods, standards, and practices sufficient to provide expert technical advice, guidance, and recommendations to management and other technical specialists on critical IT issues; 
  • Ability to understand, evaluate, and translate the needs of the end users into requirements;

Interagency Career Transition Assistance Program (ICTAP) Eligibles: If you have never worked for the Federal government, you are not ICTAP eligible. View information about ICTAP eligibility on OPM's Career Transition Resources website. To be considered well qualified under ICTAP, you must be placed in the Well-Qualified category for this position, as described above. In addition, you must submit the supporting documents listed under the required documents section of this announcement.

Interviews may be required for this position.  Failure to complete the interview may result in removal from further consideration.


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