The Building Management Specialist will exercise full responsibility and authority for the day-to-day operations of a designated building or groups of buildings within the GSA inventory.

Examples of duties:

• Develops and promotes positive working relationships with customer agencies and client personnel, and maintains continuous liaison with building tenants and top management officials of customer agencies and tenants at facilities managed.

• Works closely with other GSA personnel, customer agency personnel and contractors in the planning, design, renovation, construction, alteration, operation, maintenance and repair of assigned buildings.

• Assists the Building manager with Managing the contracting and leasing administration process as needed on behalf of tenant agencies and GSA.

• Serves as the Assistant Building manager of the day to day operations of a designated building or groups of buildings within the GSA inventory. The facilities managed consist of large ­sized office buildings in a metropolitan area and/or smaller buildings scattered throughout a portion of a State.

• Directs and/or coordinates the operation of all construction, alteration and repair projects to minimize or ideally avoid adverse impact to customer agencies. Ensures that customer agencies are aware of the schedule and timing of building related activities that may impact their operation.

• Uses Life Cycle Cost Analysis and Total Cost of Ownership concepts and is fully engaged in development of budgets for building services, repair and alteration, and capital design and construction.

Conditions of employment

• US Citizens and National (Residents of American Samoa and Swains Island)
• Meet all eligibility criteria within 30 days of the closing date
• Register with Selective Service if you are a male born after 12/31/1959

If selected, you must meet the following conditions:

• Receive authorization from OPM on any job offer you receive, if you are or were (within the last 5 years) a political Schedule A, Schedule C or Non-Career SES employee in the Executive Branch.
• Serve a one year probationary period, if required.
• Undergo and pass a background investigation (Tier 2 investigation level).
• Have your identity and work status eligibility verified if you are not a GSA employee.  We will use the Department of Homeland Security’s e-Verify system for this. Any discrepancies must be resolved as a condition of continued employment.
• Have a valid driver's license.
• Work is normally performed in an office setting, however, incumbent is routinely required to travel and while inspecting buildings during field evaluations may be required to climb ladders, crawl, bend, stoop and stand for long periods of time.

Qualifications

For each job on your resume, provide:

• the exact dates you held  each job (from month/year to month/year)
• number of hours per week you worked (if part time).    

If you have volunteered your service through a National Service program (e.g., Peace Corps, Americorps), we encourage you to apply and include this experience on your resume.

For a brief video on creating a Federal resume, click here.

The GS-09 salary range starts at $52,905.00 per year.  The GS-11 salary range starts at $64,009.00 per year.
 
This position can be filled at the GS-9 level with promotion potential to GS-11 or at the GS-11 level.

If you are a new federal employee, your starting salary will likely be set at the Step 1 of the grade for which you are selected.

To qualify for the GS-09, you must demonstrate one year of experience equivalent to the GS-07 in the Federal service. 

Specialized experience is experience assisting in the management of a commercial office building (or equivalent non-housing high rise building) consisting of building mechanical system (i.e., HVAC, alarm systems, elevators, etc.). This experience typically includes:

• coordinating alteration and renovation projects
• gathering information to assess the level of customer satisfaction, i.e., surveys, interviews with tenant contacts, focus groups
• gathering data to assist with the development of operating budgets
• inspecting contractor performance

  OR

Have a master's or equivalent level degree or 2 full years of progressively higher level graduate education leading to such a degree or an LL.B. or JD. This education provided you with the knowledge, skills, and abilities necessary to do the work of the position.

 OR

Possess a combination of graduate level education and appropriate experience that together meet the qualification requirements of this position.

To qualify for the GS-11, you must demonstrate one year of experience equivalent to the GS-09 in the Federal service. 

Specialized experience is assisting in the management of a multi-level commercial office building (or equivalent non-housing high rise building) consisting of building mechanical system (i.e., HVAC, alarm systems, elevators, etc.). This experience typically includes:

• monitoring occupant space utilization, energy and water conservation, sustainability and environmental hazards programs
• coordinating alteration and renovation projects
• gathering information to assess the level of customer satisfaction, i.e., surveys, interviews with tenant contacts, focus groups;
• monitoring real property budgetary and financial data; and,
• administration of repair and/or operation and maintenance contracts

 OR

Have 3 years of progressively higher-level graduate education leading to a Ph.D. or a Ph.D. or equivalent doctoral degree. This education provided you the knowledge, skills, and abilities necessary to do the work of the position

  OR

Have a combination of graduate level education and appropriate experience that together meet the qualification requirements of this position.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

We will use a method called Category Rating to assess your application.  Here’s how it will work:

You will be scored on the questions you answer during the application process, which will measure your possession of the following competencies or knowledge, skills, and abilities:

1. Knowledge of analytical and evaluative techniques in order to identify client agency and building tenants’ facility needs in relation to customer satisfaction; evaluate and interpret required customer survey responses and other similar data.
2. Skill in interpersonal relations and in written and oral communications required to explain and evaluate client and technical operating requirements.
3. Basic knowledge of contracting rules and regulations regarding the technical soundness of contractor-provided supplies/services/processes and decisions to ensure services provided meet contract specifications.
4. Basic knowledge of quality assurance and quality control methods and standards, inspection and evaluation procedures and issue resolution required to ensure optimal contract performance.
5. Technical knowledge of building operations and maintenance, including Federal and industry operations and maintenance best practices 
6. Knowledge of business policies, processes, and initiatives related to Property Management programs including data management and associated performance measures; customer relationship management and communication protocols; budget formulation; project management processes; use of building automation systems (BAS), CAD/CIFM, BIM, advanced metering, CMMS and other data and technology tools used to effectively manage properties; trends in the facility management technology.
7. Basic knowledge of policies, regulations, and standard operating procedures, and applicable Federal statutes with regard to property management and safety issues required to plan and manage the operation of buildings including lease administration processes.
8. Knowledge of qualitative and quantitative techniques and statistical interpretation required to perform extensive coordination and fact-finding in order to identify client agency and building tenants’ facility needs in relation to customer satisfaction
9. Advanced skills in interpersonal relations and in written and oral communications required to explain, evaluate and negotiate client and technical operating requirements.
10. Ability required to plan, schedule, and balance all technical aspects of multiple tenant requirements.
11. Ability to integrate knowledge of legal, engineering, architecture, fire and life safety, physical security, food service, finance, asset preservation, HVAC, environment, cost estimation, contracting, lease management.

Your answers to the questions will be used to place you in one of three categories:  Best Qualified, Well Qualified, or Qualified.

We will verify your answers to the questions in your resume.  If your resume doesn’t support your answers, we may lower your score, which could place you in a lower category.

Within each category, veterans will receive selection priority over non-veterans.

Additional assessments may be used, and, if so, you will be provided with further instructions.

If you are eligible under Interagency Career Transition Assistance Plan or GSA’s Career Transition Assistance Plan(ICTAP/CTAP), you must receive a score of 85 or higher to receive priority.