The Wage and Hour Division's (WHD) mission is to promote and achieve compliance with labor standards to protect and enhance the welfare of the Nation's workforce. This is achieved by enforcing Federal minimum wage, overtime pay, recordkeeping, and child labor requirements of the Fair Labor Standards Act. This position is inside the bargaining unit.
Summary
The Wage and Hour Division's (WHD) mission is to promote and achieve compliance with labor standards to protect and enhance the welfare of the Nation's workforce. This is achieved by enforcing Federal minimum wage, overtime pay, recordkeeping, and child labor requirements of the Fair Labor Standards Act. This position is inside the bargaining unit.
50% or less - Travel is required to conduct on-site investigations on a regular basis.
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-Time
Service
Competitive
Promotion potential
12 - There is no obligation to provide future promotions if you are selected. Promotions are dependent on your ability to perform the duties at a higher level, meet all the performance requirements, and supervisor’s recommendation to the next grade.
The employee will learn the most fundamental concepts of becoming an Investigator. As a trainee you will receive on-the-job and other training/instructions on the provisions of the Wage and Hour laws enforced; develop human relations skills; investigation and negotiation techniques. Under close observation/direction and with specific instructions the employee will perform the following duties: Review available file material pertinent to cases assigned, perform necessary research, and seek necessary guidance to become familiar with all aspects of the case. Conduct investigations of limited scope and complexity. Demonstrate ability to understand, interpret and apply written material, much of which is technical or legal in nature. Gather and analyze facts obtained; identify problems; determine accuracy and relevance of information; use sound judgment to generate and evaluate alternatives and make recommendations regarding the nature and extent of any violations that exist. Negotiate for compliance and payment of back wages due, when authorized, or participate in such negotiations with the supervisor or a higher-grade investigator. Accurately perform necessary mathematical computations, choosing appropriate mathematical technique, to determine amount of back wage liability. Prepare case investigation file, including written narrative reports and electronic forms for submission to the supervisor or higher-level officials. As the grade level progresses, the work involves regular and recurring visits to industrial, commercial, agricultural, construction and other business establishments or public institutions and may necessitate movement over rough, uneven, or rocky surfaces requiring above average physical exertion. Frequently, travel is required using automobiles or commercial vehicles such as airplanes, trains or busses. Additionally, the work may include regular and recurring exposure to high levels of noise, dust, grease, moving parts of machinery requiring the occasional use of protective gear such as boots, googles or hardhat during investigations of industrial, commercial, agricultural, construction or other business firms or public institutions.
Appointment to this position may require a background investigation.
Requires a probationary period if the requirement has not been met.
Requires a valid drivers license and ability to operate a motor vehicle.
Must be at least 16 years old and a U.S. Citizen.
Bilingual - Khmer and English fluency is required
Applicants must meet time-in-grade, time-after-competitive-appointment and qualifications requirements within 30 calendar days after the closing date of the vacancy to be eligible for consideration for selection. Federal Employees Please Note: Your SF-50 must include enough information to be able to determine that time-in-grade requirements have been met and reflects your position title, pay plan/series/grade, tenure and the type of appointment (i.e. competitive/excepted). In some cases you may need to submit more than one SF-50. Reference the "Required Documents" section for additional requirements. Candidate required to obtain the necessary security/investigation level.
Bilingual - English and Khmer language fluency is REQUIRED. You will be interviewed in both Khmer and English and you may be required to translate documents from Khmer to English and vice versa. Further consideration will not be given if you fail to demonstrate fluency in both English and Khmer.
Also advertised as job #DE-20-BOS-WHD-199for non-status applicants; to be considered for each, apply to BOTH jobs.
Qualifications
Applicants must have 52 weeks of specialized experience equivalent to at least the next lower grade level, GS-5, in the Federal Service.
Applicants MUST meet 52 weeks in at least TWO of the following THREE specialized criteria requirements: (1)General knowledge of Federal and/or State wage and hour labor laws, industrial occupations, wage scales, employment practices, or salary and wage administration practices or other criminal or civil law enforcement experience. (2) Skill in analyzing written/verbal information and numerical data and making decisions on issues based on interviews, records review, reconstruction of missing or fraudulent records and applying legal or regulatory provisions, precedents, and principles to specific investigative matters. (3) Skill in personal contacts requiring the ability to explain requirements or rights and obtain information and cooperation from people with diverse backgrounds and levels of understanding, reconcile conflicting interests, and persuade others to comply voluntarily with requirements. To qualify based on education applicants MUST meet the following criteria: One full year of graduate level education or bachelor's degree with superior academic achievement. Graduate education: Major study must be related to occupation in the following areas - industrial relations, personnel administration, or other fields related to the position such as business administration, labor economics, or law. To qualify for Superior Academic Achievement you must have completed all the requirements for a bachelor's degree from an accredited institution AND meet one of the following criteria: -Class standing - You must be in the upper third of the graduating class in the college, university, or major subdivision, such as the College of Liberal Arts or the School of Business Administration, based on completed courses. -Grade-point average (GPA) - You have a grade-point average of: A. 3.0 or higher out of a possible 4.0 ("B" or better) as recorded on their official transcript, or as computed based on 4 years of education, or as computed based on courses completed during the final 2 years of the curriculum; OR B. 3.5 or higher out of a possible 4.0 ("B+" or better) based on the average of the required courses completed in the major field or the required courses in the major field completed during the final 2 years of the curriculum. Election to membership in a national scholastic honor society - You have membership in one of the national scholastic honor societies listed in the Association of College Honor Societies: Booklet of Information (1992-95) and/or Baird's Manual of American College Fraternities (1991). Membership in a freshman honor society cannot be used to meet the requirements of this provision. Transcripts must include complete GPA information.
Education
Any applicant falsely claiming an academic degree from an accredited school will be subject to actions ranging from disqualification from federal employment to removal from federal service. If your education was completed at a foreign college or university, you must show comparability to education received in accredited educational institutions in the United States and comparability to applicable minimum course work requirements for this position. Click Evaluation of Foreign Education for more information.
Additional information
DOL seeks to attract and retain a high performing and diverse workforce in which employees’ differences are respected and valued to better meet the varying needs of the diverse customers we serve. DOL fosters a diverse and inclusive work environment that promotes collaboration, flexibility and fairness so that all individuals are able to participate and contribute to their full potential. Federal Employees Please Note: Your SF-50 must include enough information to be able to determine that time-in-grade requirements have been met and reflects your position title, pay plan/series/grade, tenure and the type of appointment (i.e. competitive/excepted). In some cases you may need to submit more than one SF-50. Refer to these links for more information: GENERAL INFORMATION, ADDITIONAL DOCUMENTATION, FORMER FEDERAL EMPLOYEES. More than one selection may be made at each location depending on management's need at the time of selection.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Click here for Evaluation details. For Displaced Employees ONLY: if you meet the eligibility requirements for special priority selection under ICTAP/CTAP, you must be well-qualified for the position to receive consideration for special priority selection. ICTAP/CTAP eligibles will be considered "well-qualified" if they attain at least a rating score of 85 in a numerical rating scheme. Be sure to review DOL Account Eligibility Questions #24 and 27 to reflect that you are applying as an ICTAP/CTAP eligible and submit supporting documentation. Evaluation Factors (Competencies)
- All qualified applicants will be evaluated on the following key competencies:
Customer Service/ Interpersonal Skills: Provide routine information about services to customers. Effectively handles situations involving tension or discomfort with people who are demonstrating hostility or distress.
Decision Making: Analyze information and make sound, timely and well informed decisions to achieve objectives.
Influencing/Negotiating: Obtain compliance and correction of minor violations and negotiate for payment of back wages.
Investigation: Conduct designated phases of complex investigations or complete investigations.
Self-Management: Gather and analyze facts obtained to determine status of compliance. Prepare case investigation file for submission to higher level staff.
Writing: Prepare forms and narrative reports for submission to higher level staff. Compose clear and concise documents.
Wage and Hour Programs: Resolve a wide variety of minimum wage, overtime, child labor, coverage, exemption, employment eligibility and other compliance issues in agriculture, commercial, industrial and other business establishments, public institutions, and domestic service in households.
The information you provide may be verified by a review of your work experience and/or education, by checking references and through other means (ex. interview). Your evaluation may also include a review by an HR Specialist or panel and may include other assessment tools (ex. interview, structured interview, written test, work sample, etc). The examining Human Resources Office (HRO) makes the final determination concerning applicant ratings. Your resume MUST provide sufficient information to substantiate your vacancy question responses. If not, the HRO may amend your responses to more accurately reflect the level of competency indicated by the content of your resume.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
The following documents must be submitted by 11:59 p.m. (ET) on the vacancy closing date. Warning: If you submit a document using the same document title, the 2nd submission will OVERWRITE the 1st submission. Also, do not upload password protected documents. The following documents are required from all applicants (PLEASE READ CAREFULLY):ARE YOU A CURRENT OR FORMER FEDERAL EMPLOYEE? If applying as a status candidate with current or former Federal Service, please provide a copy of your last or most recent SF-50, "Notification of Personnel Action” which shows your appointment eligibility for the position for which you are applying. Your SF-50 must identify the highest grade you held on a permanent basis, Pay Plan/Pay Schedule, Series, and Grade/Pay Band, and career status. Multiple SF-50 may be submitted to demonstrate your highest previous rate and eligibility. *WARNING: An award SF-50 (ex. cash or time off award) may not indicate grade, step and competitive status. For current DOL employees, an award SF-50 DOES NOT indicate grade and step.
- Most recent performance appraisal/evaluation signed and dated within 18 months is requested by the agency (FY 2019 appraisal is desired), but will not disqualify candidates if not submitted. If not submitted during the application process, one may/will be requested at the time of the interview if the opportunity is extended. Applies to current and former Federal employees.
- Land Management Eligibles: a copy of your most recent Notification of Personnel Action (SF-50 or equivalent) proving your eligibility for appointment under the Land Management Workforce Flexibility Act. This service must have been performed in the competitive service, under a time limited appointment in a Land Management Agency, as defined by P.L. 114-328. For more information, click here.
The following documents are required if applicable:
- Displaced Employee Placement Documents - Only required if requesting priority consideration under ICTAP/CTAP Eligibility. - DD-214 - verifying military service, eligibility for consideration under the Veterans Employment Opportunity Act (VEOA) and showing character of discharge (ex. Member Copy 4 and 2 are acceptable vs. Copy 1 which is not acceptable to adjudicate veteran's preference)
- Special/Non-Competitive Appointing Authority Documents - Applicants who are eligible for consideration, and wish to be considered, under one of the following non-competitive hiring authorities must submit appropriate documentation (click on the links below to see the documentation requirements):
- Cover Letters are not mandatory and will not be used to verify experience, but may be submitted Applicants selected for employment who are not current DOL employees will be required to provide proof of citizenship, and the E-Verify system will be used to confirm the employment eligibility of all new hires.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To apply for this position, you must complete the initial online application, to include submission of the required documentation specified in the Required Documents section. Follow the steps below to apply. Your application and ALL required supplemental documents MUST be received by 11:59 pm Eastern Time (ET) on the vacancy closing date to receive consideration. Paper applications and supplemental documents submitted in any other manner without prior approval from the vacancy contact will not be considered. Click here for information on Reasonable Accommodations. SAVE your information before the 30 MINUTE TIMEOUT! For help, go to https://www.usajobs.gov/Help/how-to/.
STEP 1 - Create USAJOBS Account on www.usajobs.gov, including Resume and Saved Documents Your resume must provide sufficient information to substantiate your responses in the self-assessment vacancy questions. If not, HR may amend your responses to more accurately reflect the competency indicated by resume content. FOR EACH EMPLOYMENT PERIOD, include: start/end month & year and note full-time or part-time (if part-time, include # of hours worked per week); otherwise, your application may be considered incomplete.
STEP 2 - Complete the 1st part of the application process (USAJOBS) Once you have identified a job on www.usajobs.gov that you wish to apply for, click on the title and click the Apply button . For questions about the vacancy, contact the Agency Contact at the bottom of the announcement. Click “Start Application” and proceed through 5 steps noted at the top of the USAJOBS page. You will be able to select a resume and documents from your USAJOBS Account that you can submit as a package as part of your DOL application. At Step 5, click “Continue to Agency Site”.
STEP 3 – Complete the 2nd part of the application process (DOL) On the Department of Labor (DOL) page, create a DOL Account if you have not already and click “APPLY TO THIS VACANCY”. Continue through the 7 progress steps indicated by circles at the top of the DOL page. The 3rd progress step is where you answer the vacancy specific questions. The 4th progress step "Documents" is where you submit required documents (only if applicable to you) specified in the "Required Documents" section of this vacancy. If you submit a document using the same document title, the 2nd submission will OVERWRITE the 1st submission.
STEP 4 – On the “Review and Submit” step, click “Submit Application” The last “Confirmation” step will turn green noting that your application was submitted successfully.
STEP 5 - Edit Application as needed by 11:59 pm ET of Closing Date by returning to USAJOBS, clicking the vacancy, then “Update Application”.
Labor, Wage and Hour Division
New York
New York, New York 10014
United States
Next steps
Once your complete application is received, we will conduct an evaluation of your qualifications and refer candidates for selection consideration. Candidates will be referred to the hiring manager for further consideration and possible interview. You will be notified of the outcome. A selection is expected to be made within 30 calendar days from the issuance date of the certificate. For instructions on how to check the status of your application, go to Step 7 on: Using DOORS and USAJOBS Help Guide. To sign up for Application Status Updates via email: Click Here for instructions.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
The following documents must be submitted by 11:59 p.m. (ET) on the vacancy closing date. Warning: If you submit a document using the same document title, the 2nd submission will OVERWRITE the 1st submission. Also, do not upload password protected documents. The following documents are required from all applicants (PLEASE READ CAREFULLY):ARE YOU A CURRENT OR FORMER FEDERAL EMPLOYEE? If applying as a status candidate with current or former Federal Service, please provide a copy of your last or most recent SF-50, "Notification of Personnel Action” which shows your appointment eligibility for the position for which you are applying. Your SF-50 must identify the highest grade you held on a permanent basis, Pay Plan/Pay Schedule, Series, and Grade/Pay Band, and career status. Multiple SF-50 may be submitted to demonstrate your highest previous rate and eligibility. *WARNING: An award SF-50 (ex. cash or time off award) may not indicate grade, step and competitive status. For current DOL employees, an award SF-50 DOES NOT indicate grade and step.
- Most recent performance appraisal/evaluation signed and dated within 18 months is requested by the agency (FY 2019 appraisal is desired), but will not disqualify candidates if not submitted. If not submitted during the application process, one may/will be requested at the time of the interview if the opportunity is extended. Applies to current and former Federal employees.
- Land Management Eligibles: a copy of your most recent Notification of Personnel Action (SF-50 or equivalent) proving your eligibility for appointment under the Land Management Workforce Flexibility Act. This service must have been performed in the competitive service, under a time limited appointment in a Land Management Agency, as defined by P.L. 114-328. For more information, click here.
The following documents are required if applicable:
- Displaced Employee Placement Documents - Only required if requesting priority consideration under ICTAP/CTAP Eligibility. - DD-214 - verifying military service, eligibility for consideration under the Veterans Employment Opportunity Act (VEOA) and showing character of discharge (ex. Member Copy 4 and 2 are acceptable vs. Copy 1 which is not acceptable to adjudicate veteran's preference)
- Special/Non-Competitive Appointing Authority Documents - Applicants who are eligible for consideration, and wish to be considered, under one of the following non-competitive hiring authorities must submit appropriate documentation (click on the links below to see the documentation requirements):
- Cover Letters are not mandatory and will not be used to verify experience, but may be submitted Applicants selected for employment who are not current DOL employees will be required to provide proof of citizenship, and the E-Verify system will be used to confirm the employment eligibility of all new hires.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To apply for this position, you must complete the initial online application, to include submission of the required documentation specified in the Required Documents section. Follow the steps below to apply. Your application and ALL required supplemental documents MUST be received by 11:59 pm Eastern Time (ET) on the vacancy closing date to receive consideration. Paper applications and supplemental documents submitted in any other manner without prior approval from the vacancy contact will not be considered. Click here for information on Reasonable Accommodations. SAVE your information before the 30 MINUTE TIMEOUT! For help, go to https://www.usajobs.gov/Help/how-to/.
STEP 1 - Create USAJOBS Account on www.usajobs.gov, including Resume and Saved Documents Your resume must provide sufficient information to substantiate your responses in the self-assessment vacancy questions. If not, HR may amend your responses to more accurately reflect the competency indicated by resume content. FOR EACH EMPLOYMENT PERIOD, include: start/end month & year and note full-time or part-time (if part-time, include # of hours worked per week); otherwise, your application may be considered incomplete.
STEP 2 - Complete the 1st part of the application process (USAJOBS) Once you have identified a job on www.usajobs.gov that you wish to apply for, click on the title and click the Apply button . For questions about the vacancy, contact the Agency Contact at the bottom of the announcement. Click “Start Application” and proceed through 5 steps noted at the top of the USAJOBS page. You will be able to select a resume and documents from your USAJOBS Account that you can submit as a package as part of your DOL application. At Step 5, click “Continue to Agency Site”.
STEP 3 – Complete the 2nd part of the application process (DOL) On the Department of Labor (DOL) page, create a DOL Account if you have not already and click “APPLY TO THIS VACANCY”. Continue through the 7 progress steps indicated by circles at the top of the DOL page. The 3rd progress step is where you answer the vacancy specific questions. The 4th progress step "Documents" is where you submit required documents (only if applicable to you) specified in the "Required Documents" section of this vacancy. If you submit a document using the same document title, the 2nd submission will OVERWRITE the 1st submission.
STEP 4 – On the “Review and Submit” step, click “Submit Application” The last “Confirmation” step will turn green noting that your application was submitted successfully.
STEP 5 - Edit Application as needed by 11:59 pm ET of Closing Date by returning to USAJOBS, clicking the vacancy, then “Update Application”.
Labor, Wage and Hour Division
New York
New York, New York 10014
United States
Next steps
Once your complete application is received, we will conduct an evaluation of your qualifications and refer candidates for selection consideration. Candidates will be referred to the hiring manager for further consideration and possible interview. You will be notified of the outcome. A selection is expected to be made within 30 calendar days from the issuance date of the certificate. For instructions on how to check the status of your application, go to Step 7 on: Using DOORS and USAJOBS Help Guide. To sign up for Application Status Updates via email: Click Here for instructions.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
