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Agency Liaison Officer

General Services Administration
Office of Administrative Services
This job announcement has closed

Summary

Location of position: General Services Administration, Office of Administrative Services (OAS), 1800 F Street, NW, Washington, DC

OAS is responsible for providing comprehensive staffing, administrative, budgetary, & human resources services needs for various inities.

We are currently filling one vacancy, but additional vacancies may be filled as needed.

Overview

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Reviewing applications
Open date: 03/03/2020
Closed date: 03/16/2020
Location
1 vacancy in the following location:
Work site options
Telework eligible
Yes—as determined by the agency policy.
Relocation expenses reimbursed
No
Salary
$121,316 - $157,709 per year
Pay scale & grade
GS 14
Promotion potential
14
Pay scale and grade determines the salary of the job.
Work schedule
Full-time
Travel Required
Occasional travel - Occasional travel may be required for meetings/training purposes.
Appointment type
Permanent
Occupations and job series
Supervisory status
Yes
Federal service type
This job is in the Competitive Service
Drug test
No
Security clearance
Not Required
Position sensitivity and risk
Moderate Risk (MR)
Jobs require a background check and some require a security clearance. The type depends on the job.
Background check type
Announcement number
20STFB015MRMP
Control number
561615800

This job is open to

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Clarification from the agency

Your application will be considered if you are in the local commuting area of Washington DC: • GSA employee • GSA surplus or displaced employees who qualify for the Career Transition Assistance Program (CTAP) You must be serving on a career or career-conditional appointment, or under a noncompetitive Special Appointing Authority which provides for conversion to a permanent position in the Competitive Service.

Duties

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Based on legislation, GSA is tasked with supporting and acting as a service integrator for newly established and existing Commissions and Boards (CABs) customers.  As an Agency Liaison Officer, you will be responsible for assisting in the oversight and management of Commissions and Boards (CABS) customers which includes assessing customer needs and service requirements based on each organization’s enabling legislation and coordinating those services with the appropriate GSA offices.   You will serve as a program expert in the managing, developing, and administering guidance for both internal and external customers through ongoing program reviews of procedures, laws, GSA Directives, and other policy requirements.  In addition, you will utilize a wide range of qualitative and quantitative methods to identify, assess, and analyze CABs processes to improve the effectiveness and efficiency of the program. 

At the full performance level GS-14 the major duties of this position include, but are not limited to the following:

Assists with and performs budget planning and execution to support each client account.  Ensures that clients receive support in human resources management, budget development, real estate services (i.e. assists in finding work space, entering into leases, etc.), information technology support (including establishing web sites), supplies  and furniture services through the prudent deployment of CABS assets and wide use of a variety of GSA contract vehicles.

In conjunction with the OAS Financial Officer, assists in the development of a pricing methodology to ensure accurate reporting of billable hours and labor categories by the client. Verifies reimbursement for services provided. Establishes key performance indicators and performance criteria to assess CABS effectiveness and  efficiency, level of customer service and satisfaction.

Oversees the development of client Service Level Agreements (SLAs).  Develops marketing strategies which provide the best value for clients and the taxpayer, and ensure maximum GSA service support based on CABs customers current funding authorizations.

Assists overseeing budget data call with the Office of Management and Budget (OMB) to ensure that clients' budgets are developed and reflected in the President's annual  budget.  Provides technical guidance and assistance in budget development and supporting justifications for Congressional hearings.

Coordinates the development and implementation of business strategies to ensure CABS financial integrity.  Prudently manages CABS resources to guard against funding shortfalls and ensure financial issues and pricing strategies are resolved.  In conjunction with GSA Service providers, determine which client support services will be performed (1) by GSA’s CABS staff, (2) external contracting support, or (3) through agreements with other GSA offices.

Interfaces, as directed, with legislative staff, the Executive Office of the President, and the Committee Management Secretariat regarding new legislation for new Commissions, Boards and small agencies. 

Requirements

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Conditions of employment

  • US Citizenship or National (Residents of American Samoa and Swains Island)
  • Meet all eligibility criteria within 30 days of the closing date
  • Meet time-in-grade within 30 days of the closing date, if applicable
  • Register with the Selective Service if you are a male born after 12/31/1959
  • Direct Deposit of salary check to financial organization required.

If selected, you must meet the following conditions:

  • Receive authorization from OPM on any job offer you receive, if you are or were (within the last 5 years) a political Schedule A, Schedule C or Non-Career SES employee in the Executive Branch.
  • Undergo and pass a background investigation (Tier 2 investigation level).
  • Serve a one year supervisory or managerial probationary period, if required.
  • Complete a financial disclosure report to verify that no conflict, or an appearance of conflict, exists between your financial interest and this position.

Qualifications

For each job on your resume, provide:

  • the exact dates you held  each job (from month/year to month/year)
  • number of hours per week you worked (if part time).    

If you have volunteered your service through a National Service program (e.g., Peace Corps, Americorps), we encourage you to apply and include this experience on your resume.

For a brief video on creating a Federal resume, click here. 

The GS-14 salary range starts at $121,316.00 per year.  

To qualify, you must have at least one year of specialized experience equivalent to the GS-13 level or higher in the Federal service.  Specialized experience is defined as: overseeing and managing an organization's budget operations; conducting financial review and analysis related to the program operations; providing financial advice and reporting; developing business and marketing strategy; and advising on implementation of new procedures, processes, or methods in short-/long-range strategic planning and continuing improvement initiatives.

Additional information

Bargaining Unit status: Not Applicable

Relocation-related expenses are not approved and will be your responsibility.

Travel expenses associated with interviews may be approved. Determinations will be made on a case-by-case basis.

Additional vacancies may be filled through this announcement in this or other GSA organizations within the same commuting area, as needed; through other means; or not at all.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be scored on the questions you answer during the application process, which will measure your possession of the following competencies or knowledge, skills, and abilities.  Your responses to these questions must be supported by your resume or your score may be lowered.  

  • Skill in applying a wide range of concepts, principles, and practices involved in work on complex projects, conduct or direct studies to identify potential problem areas, root causes, and examine areas of deficiency in order to mitigate issues and develop alternative process solutions to improve program efficiency.
  • Knowledge of the legislative process, Federal and agency policies, requirements, programs, and authorities to assist clients in determining needs in such areas as human resources management, budget development and execution, real estate services, information technology, supplies and furniture.
  • Ability to effectively prioritize high-profile, competing concerns to meet client needs and ensure CABS long-term solvency.
  • Skill in representing GSA with high level client representatives, ability to negotiate service support between GSA services providers and customer agencies based on regulatory requirements and guidance. 
  • Ability to develop and systematically implement a strategic marketing plan to promote GSA and its product line to CABs customers.  Continually seek avenues to enhance market development.
  • Knowledge of regulations associated with the support GSA provides to Presidential Board, Commissions, and small agencies.
  • Ability to forge strong relationships with all levels of management, both within GSA and with external client organizations.

Additional assessments may be used, and, if so, you will be provided with further instructions.

If you are eligible under GSA’s Career Transition Assistance Plan (CTAP), you must receive a score of 85 or higher to receive priority.


To preview questions please click here.

Office of Administrative Services

Agency contact information

Madalyn Robinson
Phone
202-304-6639
Email
madalyn.robinson@gsa.gov
Address
GSA, Office of Administrative Services
General Services Administration
OHRM, HR Services-Staff Offices Team B
1800 F Street, NW
Washington, District of Columbia 20002-3370
United States

Visit our careers page

Learn more about what it's like to work at Office of Administrative Services, what the agency does, and about the types of careers this agency offers.

http://www.gsa.gov/portal/category/26570

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