As a Program Specialist in the GSA, FAS, Office of Professional Services & Human Capital Categories (PSHC), you will develop and manage the content strategy for the Acquisition Gateway and for the internal communications for the Professional Services and Human Capital Portfolio.
Position will be filled in one of the following four locations: Auburn, WA, Washington, DC, Atlanta, GA or Ft. Worth, TX
We are currently filling one vacancy, but additional vacancies may be filled as needed.
Summary
As a Program Specialist in the GSA, FAS, Office of Professional Services & Human Capital Categories (PSHC), you will develop and manage the content strategy for the Acquisition Gateway and for the internal communications for the Professional Services and Human Capital Portfolio.
Position will be filled in one of the following four locations: Auburn, WA, Washington, DC, Atlanta, GA or Ft. Worth, TX
We are currently filling one vacancy, but additional vacancies may be filled as needed.
Your application will be considered if you are a:
• GSA employee
• GSA surplus or displaced employees in the local commuting area who qualify for the Career Transition Assistance Program (CTAP)
You must be serving on a career or career-conditional appointment, or under a noncompetitive Special Appointing Authority which provides for conversion to a permanent position in the Competitive Service.
The position is a unique combination of Internal Communications and Category Management.
Internal Communications
Develops and implements short and long range internal communications plans.
Communicates with the use of a wide range of communications tools to all necessary stakeholders for the purpose of informing and/or presenting information through various mediums (e.g. manual and electronic presentations, printed publications, emails, web pages, video, blogs, etc.
Category Management
Responsible for the category-specific, agnostic content used to share best practices and inform customers of the Professional Services Hallway in the Acquisition Gateway.
Coordinates content of the Professional Services Hallway in the Acquisition Gateway with related activities of other government agencies. Works with category team and technical experts develop and manage the process of submitting content for consideration, reviews and edits all content, and determines whether submitted content is in line with overarching strategy.
Develops complex plans to achieve goals across multiple teams and follows plans to completion.
US Citizenship or National (Residents of American Samoa and Swains Island)
Meet all eligibility requirements within 30 days of the closing date.
Meet time-in-grade within 30 days of the closing date, if applicable
Register with the Selective Service if you are a male born after 12/31/1959
If selected, you must meet the following conditions:
Receive authorization from OPM on any job offer you receive, if you are or were (within the last 5 years) a political Schedule A, Schedule C or Non-Career SES employee in the Executive Branch.
Undergo and pass a background investigation (Tier 2 investigation level).
Qualifications
Qualifications (1 - 7000 characters)
For each job on your resume, provide:
the exact dates you held each job (from month/year to month/year)
number of hours per week you worked (if part time).
If you have volunteered your service through a National Service program (e.g., Peace corps, Americorps), we encourage you to include this experience on your resume.
For a brief video on How to Create a Federal Resume, click here.
The GS-13 salary range starts at:
$96,117 per year for Atlanta, GA.
$99,941 per year for Auburn, WA
$102,663 year for Washington, DC
$98,336 per year for Ft. Worth, TX
To qualify, you must have at least one year of specialized experience equivalent to the GS-12 level or higher in the Federal service.
Specialized experience is defined as gathering information, identifying and analyzing issues, developing recommendations and coordinating Gateway web content for a government or corporation-wide knowledge sharing portal; applying category management processes, laws, regulations, methodologies, and/or policies to provide technical guidance; and developing communication plans and strategies to increase awareness of category management principles and policies.
Additional information
Bargaining Unit Status:
Bargaining Unit status: AFGE
Relocation Not Paid
Relocation-related expenses are not approved and will be your responsibility.
Travel – May be approved
Travel expenses associated with interviews may be approved. Determinations will be made on a case-by-case basis.
Management Rights
Additional vacancies may be filled from this announcement as needed; through other means; or not at all.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
You will have access to many benefits including: • Health insurance (choose from a wide range of plans) • Life insurance coverage with several options • Sick leave and vacation time, including 10 paid holidays per year • Thrift Savings Plan (similar to a 401(k) plan) • Flexible work schedules • Transit and child care subsidies • Flexible spending accounts • Long-term care insurance • Training and development
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
You will be scored on the questions you answer during the application process, which will measure your possession of the following competencies or knowledge, skills, and abilities. Your responses to these questions must be supported by your resume or your score may be lowered.
Mastery knowledge in communications principles, methods, and techniques in order to develop strategies and plans. Analyzes information needs and determines/develops an information plan and communications products to meet these needs.
Knowledge of the production, communication, and dissemination of information and ideas to inform via written, oral, electronic, and visual media.
In-depth knowledge of the regional websites, mobile applications and sites, social media accounts and content management system to execute and maintain the social media platforms and collaborative tools.
Exceptional skill in oral communications in order to present sensitive recommendations to higher authority, to obtain compliance with policies from activities nationwide, to articulate positions/policy of vast technical complexity and to represent the agency on task forces
Ability to research, develop and write a wide range of communications materials which may include executive level speeches; presentations; talking points; briefing books; employee newsletters and related internal communication materials; fact sheets; frequently asked questions and answers; content for websites and related Web 2.0 technology; reports that disseminate information on positions, programs, and policies for various audiences; and media background and other press-related materials such as opinion editorials, news releases, feature articles.
Expert knowledge of category management processes, its governing laws, regulations, methodologies and/or policies to provide sound and authoritative technical guidance on all issues related to the program. Demonstrated expertise in one or more of the following categories is required: Information Technology (IT) consulting; IT hardware; IT outsourcing; IT security; IT software; telecommunications; administrative support; facilities and tools; professional services; security, scientific, hospitality, prefab buildings, and building materials; workplace environment; motor vehicles; card services; travel; relocation; freight; and package delivery.
Expert knowledge and application of Acquisition Gateway content marketing, online marketing, as well as, processes and theories of delivering value-added content and shopper solutions.
Mastery knowledge of project management principles, methods, and practices, including developing plans and schedules, estimating resource requirements, defining milestones and deliverables, monitoring activities, and evaluating and reporting on accomplishments.
Expert knowledge of best practice category management, spend management methods, tools and templates, contractual and commercial models, effective stakeholder management.
Additional assessments may be used, and, if so, you will be provided with further instructions.
If you are eligible under GSA's Career Transition Assistance Plan (CTAP), you must receive a score of 85 or higher to receive priority.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
You will have access to many benefits including: • Health insurance (choose from a wide range of plans) • Life insurance coverage with several options • Sick leave and vacation time, including 10 paid holidays per year • Thrift Savings Plan (similar to a 401(k) plan) • Flexible work schedules • Transit and child care subsidies • Flexible spending accounts • Long-term care insurance • Training and development
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Submit a complete online application including any required documents prior to 11:59 pm Eastern Time on the closing date of the announcement. You can modify or complete your application any time before the deadline. Simply return to USAJOBS, select the vacancy, and update your application. For more detailed instructions on how to apply, click here Apply for a GSA Job on the GSA website.
To begin, click the Apply Online button on the vacancy announcement.
Sign in or register on USAJobs and select a resume and documents to include in your application.
Once you have clicked Apply for this position now, you will be taken to the GSA site to complete the application process.
Click the Apply To This Vacancy and complete all steps in the application process until the Confirmation indicates your application is complete. If you click Return to USAJobs or get timed out prior to receiving confirmation, your application will not be submitted and cannot be considered for this job.
Note: Review the REQUIRED DOCUMENTS section of this announcement to determine which apply to you and must be submitted online. You may choose one or more of the following options to submit your document(s): Upload (from your computer); USAJOBS (click the "USAJOBS" link to complete the transfer process) or FAX (read the “Fax instructions provided prior to printing the Fax Cover Sheet and faxing your information).
Need Assistance? Contact the HR representative listed on the announcement prior to the application deadline. We are available to assist you Monday-Friday during normal business hours. You must receive HR approval before deviating from these instructions. Be sure to APPLY EARLY as most assessments must be completed fully and submitted before the announcement closing.
GSA, Federal Acquisition Service
General Services Administration
Human Resources Division (CPS)
1800 F Street NW Room 1100
Washington, District of Columbia 20405
United States
Next steps
After the closing date/deadline:
ELIGIBILITY/QUALIFICATIONS: Your application will be reviewed for all requirements
REFERRAL TO MANAGEMENT: If you meet all the requirements, you may be referred to management for review and a possible interview.
SELECTION/TENTATIVE JOB OFFER: If you are selected, you will receive a tentative offer and start the suitability and/or security background investigation process.
FINAL JOB OFFER: Once our security office determines you can come onboard, you will be given a final offer, which is typically within 40 days after the announcement closes.
FINAL COMMUNICATION: Once the position is filled, we will notify you of your status. You may also check your status by logging into USAJOBS. Go to My USAJOBS and then to Applications.
Thank you for your interest in working for U.S. General Services Administration!
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Submit a complete online application including any required documents prior to 11:59 pm Eastern Time on the closing date of the announcement. You can modify or complete your application any time before the deadline. Simply return to USAJOBS, select the vacancy, and update your application. For more detailed instructions on how to apply, click here Apply for a GSA Job on the GSA website.
To begin, click the Apply Online button on the vacancy announcement.
Sign in or register on USAJobs and select a resume and documents to include in your application.
Once you have clicked Apply for this position now, you will be taken to the GSA site to complete the application process.
Click the Apply To This Vacancy and complete all steps in the application process until the Confirmation indicates your application is complete. If you click Return to USAJobs or get timed out prior to receiving confirmation, your application will not be submitted and cannot be considered for this job.
Note: Review the REQUIRED DOCUMENTS section of this announcement to determine which apply to you and must be submitted online. You may choose one or more of the following options to submit your document(s): Upload (from your computer); USAJOBS (click the "USAJOBS" link to complete the transfer process) or FAX (read the “Fax instructions provided prior to printing the Fax Cover Sheet and faxing your information).
Need Assistance? Contact the HR representative listed on the announcement prior to the application deadline. We are available to assist you Monday-Friday during normal business hours. You must receive HR approval before deviating from these instructions. Be sure to APPLY EARLY as most assessments must be completed fully and submitted before the announcement closing.
GSA, Federal Acquisition Service
General Services Administration
Human Resources Division (CPS)
1800 F Street NW Room 1100
Washington, District of Columbia 20405
United States
Next steps
After the closing date/deadline:
ELIGIBILITY/QUALIFICATIONS: Your application will be reviewed for all requirements
REFERRAL TO MANAGEMENT: If you meet all the requirements, you may be referred to management for review and a possible interview.
SELECTION/TENTATIVE JOB OFFER: If you are selected, you will receive a tentative offer and start the suitability and/or security background investigation process.
FINAL JOB OFFER: Once our security office determines you can come onboard, you will be given a final offer, which is typically within 40 days after the announcement closes.
FINAL COMMUNICATION: Once the position is filled, we will notify you of your status. You may also check your status by logging into USAJOBS. Go to My USAJOBS and then to Applications.
Thank you for your interest in working for U.S. General Services Administration!
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
