The Digital Web Section exists within the Creative Services Branch (CSB), Office of Legislative and Public Affairs (OLPA), National Science Foundation (NSF) in Alexandria, VA. The Creative Services Branch is responsible for planning, directing, and coordinating the release of electronic and other multimedia programmatic information related to the NSF mission, activities, and functions to the general public and key stakeholders.
Summary
The Digital Web Section exists within the Creative Services Branch (CSB), Office of Legislative and Public Affairs (OLPA), National Science Foundation (NSF) in Alexandria, VA. The Creative Services Branch is responsible for planning, directing, and coordinating the release of electronic and other multimedia programmatic information related to the NSF mission, activities, and functions to the general public and key stakeholders.
Current or former Federal employees with competitive status obtained through a permanent Federal competitive service appointment OR individuals with eligibility for noncompetitive special appointing authority OR ICTAP/CTAP eligibles OR veterans eligible under the Veterans Employment Opportunities Act.
The Digital Web Section works with OLPA staff regarding all IT needs including directing an IT program segment for OLPA. This includes planning, directing, conducting, and evaluating OLPA IT programs. The Digital Web Section will increase operational efficiency/visual identity/awareness across digital platforms and access into new audiences.
Responsibilities for the Supervisory Information Technology Specialist (SITS) include:
Serves as the SITS in the Digital Web Section within the Creative Services Branch, providing leadership, direction, and supervision for the staff in the Digital Web Section and the work accomplished through subordinate staff comprised of Information Technology (IT) Specialists, writer/editors, and visual support contract staff.
Serves as the primary staff expert in OLPA for the coordination and integration of new technology and/or implementation for assigned/initiated automation and systems.
Develops strategic plans for effective communications by ensuring coordination within OLPA and NSF by the web, Social media, video, animation, editing and visual identity.
Develops and applies core visual identity for NSF including internal and external products.
Develops a visual guide and ownership of that to deliver consistent content for NSF,website, videos, and social media campaigns.
Serves as Editor for all materials produced for consistency.
Supervisory Work (35%)
The employee serves as the first-level supervisor for a diverse team, responsible for planning, assigning and evaluating work; resolving complaints; distributes discipline; identifies training needs; develops performance standards; improves efficiency.
Responsible for furthering the goals of equal employment opportunities (EEO) by taking positive steps to assure the accomplishment of affirmative action objectives and by adhering to nondiscriminatory employee practices regarding race, color, religion, sex, national origin, age, or disability.
Non-supervisory Work (65%)
The employee has responsibilities in the following IT program areas.
Strategic Planning and Policy:
Oversees the strategic planning activities for the agency IT infrastructure. Serves on agency committees and working groups to include Capital Planning and Investment Control Group (CPIC) to review, evaluate and prioritize large scale agency IT projects and requirements.
Systems Analysis:
Oversees the application of multiple IT systems, emerging technologies and their applications, business process engineering concepts, and project management methods; and oversees the application of analytical processes to the planning, design and implementation of information systems to meet the business requirements of OLPA and its customers.
Application Software:
Oversees the software development efforts, and supports the design, planning, development and deployment of software. Oversees the analysis and refinement of systems requirements, plans and designs system and application architecture, and assures software and system quality, functionality and performance. Evaluates new application software technologies.
Data Management:
Oversees the application of database management systems, operating systems, technical architecture, and network topology to apply and adapt new and improved approaches to the design, development, and implementation of data storage and retrieval systems; and to develop guidelines for the application of data modeling practices to the development of data management applications.
Internet:
Oversees the application of Internet services architecture to develop, implement, and interpret guidelines used by others involved in Internet services design, development and delivery; formulates a vision that anticipates future requirements and capabilities for the agency’s Internet services; and plans, contracts for, implements, manages, and evaluates external Internet services architecture.
Customer Support:
Oversees the application of IT problem management methods and practices and new and innovative customer support methods and technologies to effectively recognize, track and resolve problems, and evaluate the feasibility of adapting new methods to enhance staff capabilities.
Responsible for managing significant IT contracts for OLPA and the agency to include but not limited to contracts for web development, digital asset management systems, video content delivery networks, network hosting and the FTP server.
Selective Service registration required for male applicants, unless exempt
US citizenship.
Supervisory/managerial probationary period.
It is NSF policy that NSF personnel employed at or IPAs detailed to NSF are not permitted to participate in foreign government talent recruitment programs. Failure to comply with this NSF policy could result in disciplinary action up to and including removal from Federal Service or termination of an IPA assignment and referral to the Office of Inspector General. Foreign Talent Definitions
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience
You must meet eligibility and qualification requirements within 30 days of the closing date.
Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent.
You must answer all job-related questions in the NSF eRecruit questionnaire.
All online applicants must provide a valid email address. If your email address is inaccurate or your mailbox is full or blocked, you may not receive important communication that could affect your consideration for this position.
This is a non-bargaining unit position.
Qualifications
Applicants must have IT-related experience demonstrating each of the four competencies listed below:
Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
In addition to the competencies, applicants must meet the specialized experience listed below:
To qualify for the GS-14 level: You must have at least one year of experience equivalent to the GS-13 level in federal service performing a full range of IT duties. Examples of specialized experience include: overseeing the work of a diverse team of IT and web-related support employees; leading IT strategic planning activities; overseeing and evaluating IT systems and application software; managing IT contracts related to web development and network hosting; and performing a full range of IT customer support duties.
Education
Education may enhance skills required for this position; however, no substitution of education for specialized experience may be made at this level.
Additional information
Relocation Expenses will not be paid.
Interagency Career Transition Assistance Program (ICTAP): ICTAP and CTAP provide eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. If your agency has notified you in writing that you are a displaced employee eligible for ICTAP or CTAP consideration, you may receive selection priority if: 1) this vacancy is within your ICTAP or CTAP eligibility; 2) you apply under the instructions in this announcement; and 3) you are found well-qualified for this vacancy. To be well-qualified you must meet the following: OPM qualification requirements for the position, all selective factors, where applicable; special OPM approved qualifying conditions for the position; is physically qualified with reasonable accommodation, where appropriate, to satisfactorily perform the duties of the position upon entry; and receives a rating of at least “Very Good” on the questionnaire. You must provide proof of eligibility with your application to receive selection priority. Such proof may include a copy of your written notification of ICTAP or CTAP eligibility, or a copy of your separation personnel action form. Additional information regarding ICTAP or CTAP eligibility is available from OPM's Career Transition Resources
Veteran's Preference: If you are entitled to veterans' preference, you should indicate the type of veterans' preference you are claiming on your resume. Your veterans' preference entitlement will be verified by the employing agency. For 5-point veterans' preference, please provide your DD-214 (Certificate of Release or Discharge from Active Duty), official statement of service from your command if you are currently on active duty, or other official documentation (e.g., documentation of receipt of a campaign badge or expeditionary medal) that proves your military service was performed under honorable conditions. For 10-point veterans' preference, please submit a Standard Form (SF) 15, Application for 10-Point Veteran Preference, DD-214, and the required documentation as specified on the SF-15.
NSF has determined that all of its positions are eligible for telework. Work suitable for telework depends on job duties; therefore, employees must receive approval from their supervisor for telework and have a telework agreement in place. Entering into a telework agreement is voluntary.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
A GREAT LOCATION! The National Science Foundation Headquarters is conveniently located across the street from the Eisenhower Avenue Metro Station, right in Alexandria, VA, a few miles from downtown Washington, DC. There are shops and restaurants within walking distance, as well as historic Old Town Alexandria a short trip away. Employees receive the
Pre-tax parking Public transportation subsidy Child care subsidy Flexible working hours Telecommuting Physical Fitness Facility on site Health Services Unit on site Employee Assistance Program
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Ratings will be assigned based on your responses to the occupational questionnaire. In some cases, additional assessment processes may be used.
Review your resume and responses carefully. Responses that are not fully supported by the information in your application package may result in adjustments to your score. A Human Resources Representative will validate the qualifications of those candidates eligible to be referred to the selecting official.
Applicants eligible for selection preference under the Interagency Career Transition Assistance Plan (ICTAP) must meet the agency definition of "well qualified." At NSF, this means a score of 90.0 or higher.
In the merit promotion selection process, due weight will be given to incentive awards and performance appraisals.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
A GREAT LOCATION! The National Science Foundation Headquarters is conveniently located across the street from the Eisenhower Avenue Metro Station, right in Alexandria, VA, a few miles from downtown Washington, DC. There are shops and restaurants within walking distance, as well as historic Old Town Alexandria a short trip away. Employees receive the
Pre-tax parking Public transportation subsidy Child care subsidy Flexible working hours Telecommuting Physical Fitness Facility on site Health Services Unit on site Employee Assistance Program
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
It is NSF policy that NSF personnel employed at or IPAs detailed to NSF are not permitted to participate in foreign government talent recruitment programs. Failure to comply with this NSF policy could result in disciplinary action up to and including removal from Federal Service or termination of an IPA assignment and referral to the Office of Inspector General. Foreign Talent Definitions
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience
You must meet eligibility and qualification requirements within 30 days of the closing date.
Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent.
You must answer all job-related questions in the NSF eRecruit questionnaire.
All online applicants must provide a valid email address. If your email address is inaccurate or your mailbox is full or blocked, you may not receive important communication that could affect your consideration for this position.
This is a non-bargaining unit position.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Your application should be submitted online and must be completed and all required documents successfully faxed (or uploaded) before 11:59 PM Eastern time on the closing date. You must answer all of the job-related questions to ensure full consideration for this position. For more detailed information, please review our NSF eRecruit Applicant Guide.
If you do not have internet access or if you have questions, please contact the Human Resources Representative listed in the vacancy announcement.
WARNING! Applications submitted online must have a valid email address. If your email address is inaccurate or your mailbox is full or blocked, you may not receive important communication that could affect your consideration for this position.
It is NSF policy that NSF personnel employed at or IPAs detailed to NSF are not permitted to participate in foreign government talent recruitment programs. Failure to comply with this NSF policy could result in disciplinary action up to and including removal from Federal Service or termination of an IPA assignment and referral to the Office of Inspector General. Foreign Talent Definitions
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience
You must meet eligibility and qualification requirements within 30 days of the closing date.
Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent.
You must answer all job-related questions in the NSF eRecruit questionnaire.
All online applicants must provide a valid email address. If your email address is inaccurate or your mailbox is full or blocked, you may not receive important communication that could affect your consideration for this position.
This is a non-bargaining unit position.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Your application should be submitted online and must be completed and all required documents successfully faxed (or uploaded) before 11:59 PM Eastern time on the closing date. You must answer all of the job-related questions to ensure full consideration for this position. For more detailed information, please review our NSF eRecruit Applicant Guide.
If you do not have internet access or if you have questions, please contact the Human Resources Representative listed in the vacancy announcement.
WARNING! Applications submitted online must have a valid email address. If your email address is inaccurate or your mailbox is full or blocked, you may not receive important communication that could affect your consideration for this position.
