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Information Technology Project Manager (System Administration)

Department of the Army
U.S. Army North
ASSISTANT CHIEF OF STAFF, G6
This job announcement has closed

Summary

About the Position: Serves as the ARNORTH G6 Information Technology (IT) Project Manager. Directly manages and leads ARNORTH G6 information technology projects. Defines project scope and objectives based on customer requirements.

Overview

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Hiring complete
Open & closing dates
11/25/2019 to 12/05/2019
Salary
$89,011 to - $115,711 per year
Pay scale & grade
GS 13
Location
1 vacancy in the following location:
Fort Sam Houston, TX
Telework eligible
No
Travel Required
Occasional travel - You may be expected to travel for this position.
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-Time
Service
Competitive
Promotion potential
13
Supervisory status
No
Security clearance
Sensitive Compartmented Information
Drug test
No
Position sensitivity and risk
Moderate Risk (MR)
Trust determination process
Announcement number
NCFR191691902905
Control number
552575700

Duties

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  • Executes duties governing hardware, software, and information system acquisition programs and other program management policies.
  • Provides direct support for acquisitions that use information technology (IT) (including National Security Systems), applying IT-related laws and policies.
  • Conceptualizes, designs, procures, and/or builds secure information technology (IT) systems.
  • Conducts technology assessment and integration processes.
  • Responsible for setting up and maintaining a system or specific components of a system.
  • Consults with customers to gather and evaluate functional requirements and translates these requirements into technical solutions.
  • Evaluate contracts to ensure compliance with funding, legal, and program requirements.
  • Evaluate cost/benefit, economic, and risk analysis in decision-making process.

Requirements

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Conditions of employment

  • Must be able to obtain and maintain a Top Secret SCI security clearance.
  • This position is a Testing Designated Position (TDP) subject to applicant testing and random drug testing.
  • This position is considered mission essential and can be called in times of inclement weather.
  • This position requires Information Assurance Management Level III certification.
  • This position is designated as a key position. Duties of this position are essential to the accomplishment of wartime/contingency operations. I
  • Position requires mandatory Contracting Officer?s Representative (COR) training.
  • A physical examination is required.

Qualifications

Who May Apply: Only applicants who meet one of the employment authority categories below are eligible to apply for this job. You will be asked to identify which category or categories you meet, and to provide documents which prove you meet the category or categories you selected. See Proof of Eligibility for an extensive list of document requirements for all employment authorities.

  • Current Department of Army Civilian Employees
  • Domestic Defense Industrial Base/Major Range and Test Facilities Base Civilian Personnel Workforce
  • Interagency Career Transition Assistance Plan
  • Land Management Workforce Flexibility Act
  • Military Spouses, under Executive Order (E.O.) 13473
  • Office of Personnel Management (OPM) Interchange Agreement Eligible
  • Reinstatement
  • Veterans Employment Opportunity Act (VEOA) of 1998



In order to qualify, you must meet the experience requirements described below. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). You will receive credit for all qualifying experience, including volunteer experience. Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application. Additional information about transcripts is in this document.
Basic Requirement for Supervisory Information Project Manager (System Administration)
Specialized and Other Experience: One year of specialized experience which involves, Monitor and optimize data structure to enhance the functionality of networks, systems, applications, and storage capacity. Receive, diagnose and resolve customer-based Information Technology issues according to existing agreements, metrics and/or other measurement criteria. Evaluate the feasibility of implementing new technologies and the impact on current and future Information Technology systems and processes. Provide monitoring and primary response and intervention for Information Technology related security incidents and violations.

This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-12).

The specialized experience must include, or be supplemented by, information technology related experience (paid or unpaid experience and/or completion of specific, intensive training, as appropriate) which demonstrates each of the four competencies, as defined:

(1) Attention to Detail - Is thorough when performing work and conscientious about attending to detail. Examples of IT-related experience demonstrating this competency include: completing thorough and accurate work independently, even in the most difficult or stressful situations; occasionally reviewing work completed by others.

(2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services. Examples of IT-related experience demonstrating this competency include: resolving routine and non-routine problems, questions, or complaints; developing and maintaining strong, mutually supportive working relationships with customers; conducting evaluation of support to determine quality of services and customer satisfaction, and recommending procedural changes based on customer need or changes in policy and/or regulation.

(3) Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately. Examples of IT-related experience demonstrating this competency include: convincingly conveying complex information to customers; presenting thoughts that are well-organized and demonstrating confidence in the facts and ideas; adjusting style when working with individuals with different levels of understanding; using various methods to explain and convey information.

(4) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations. Examples of IT-related experience demonstrating this competency include: solving complex or sensitive problems by developing and proposing strategic alternatives; identifying possible conflicts and shared benefits; helping team anticipate problems and identifying and evaluating potential sources of information; providing feedback and coaching to others to help solve problems; engaging appropriate stakeholders when developing solutions in order to understand and incorporate multiple perspectives and needs; evaluating the effectiveness of decisions and adjusting future decisions as appropriate.

Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted.

You will be evaluated on the basis of your level of competency in the following areas:
  • Data Management
  • Database Management Systems
  • Information Technology Customer Support
  • System Administration


Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-12).

Education

This job does not have an education qualification requirement.

Additional information

  • Male applicants born after December 31, 1959, must complete a Pre-Employment Certification Statement for Selective Service Registration.
  • You will be required to provide proof of U.S. Citizenship.
  • Two year trial/probationary period may be required.
  • Direct deposit of pay is required.
  • Selection is subject to restrictions resulting from Department of Defense referral system for displaced employees.
  • This is a Career Program (CP) 34- Information Technology/Cyber Management position.
  • Salary includes applicable locality pay or Local Market Supplement.
  • If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application.
  • Payment of Permanent Change of Station (PCS) costs is not authorized, based on a determination that a PCS move is not in the Government interest.
  • May occasionally be required to work other than normal duty hours. May include shift work, rotating shifts, or weekends/holidays.
  • Certification in Project Management e.g. CAPM, PMP, CSM, Project+, or PRINCE2 is highly desired, but not required.
  • May require lifting of objects of 45lbs or more.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the announcement has closed, a review of your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine whether you meet the qualification requirements listed on this announcement. If you are minimally qualified, your résumé and supporting documentation will be compared against your responses to the assessment questionnaire to determine your level of experience. If, after reviewing your résumé and/or supporting documentation, a determination is made that you have inflated your qualifications and/or experience, you may lose consideration for this position. Please follow all instructions carefully when applying, errors or omissions may affect your eligibility.

You should list any relevant performance appraisals and incentive awards in your resume as that information may be taken into consideration during the selection process. If selected, you may be required to provide supporting documentation.

Interagency Career Transition Assistance Program (ICTAP). If you are a Federal employee in the competitive service and your agency has notified you in writing that you are a displaced employee eligible for ICTAP consideration, you may receive selection priority for this position. To receive selection priority, you must: (1) meet ICTAP eligibility criteria (2) be rated well-qualified for the position and; (3) submit the appropriate documentation to support your ICTAP eligibility. To be considered well-qualified and receive selection priority applicants must satisfy all qualification requirements for the position and receive a score of 90 or above. Additional information about the program is on OPM's Career Transition Resources website.

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