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Director, Survey and Operations Group

Department of Health and Human Services
Centers for Medicare & Medicaid Services
This job announcement has closed

Summary

The position is located in the Center for Clinical Standards and Quality (CCSQ) within CMS in one of the six regional office locations listed above. Other locations may be considered.

As the Director, Survey and Operations Group, CCSQ, you will be responsible for overseeing health and safety standards and other related policies for providers and suppliers of health services under Medicare, Medicaid, and other Federally-financed health care programs throughout the CMS Regional Offices.

Overview

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Hiring complete
Open & closing dates
11/20/2019 to 12/20/2019
Salary
$127,914 to - $192,300 per year
Pay scale & grade
ES 00
Locations
1 vacancy in the following locations:
San Francisco, CA
Atlanta, GA
Chicago, IL
Kansas City, MO
Telework eligible
No
Travel Required
50% or less - Travel may be up to 40%
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-Time
Service
Senior Executive
Promotion potential
None
Job family (Series)
Supervisory status
Yes
Security clearance
Not Required
Drug test
No
Position sensitivity and risk
Moderate Risk (MR)
Trust determination process
Announcement number
HHS-CMS-ES-2020-10656240
Control number
552189500

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Duties

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  • Works with CCSQ leadership to provide national direction for the establishment and implementation of substantive policies and operating procedures for the technical aspects of the health and safety standards.
  • Provides leadership in the planning, directing and coordinating of programs in the ROs to ensure adherence to health care and safety standards and other related policies for providers and suppliers under Federally-financed health care programs.
  • Monitors and evaluates the enforcement of health and safety standards by State survey agencies and other approved accrediting bodies; and develops procedures and guidelines for regional certification responsibilities.
  • Develops and analyzes national data on the administration of the Medicare and Medicaid standards and certification program and develops methods for improvement, alignment and consistency in policy application nationwide.
  • Develops budget and financial management functions related to the survey and certification activity.
  • Provides information and expertise for the development of training for surveyors of laboratories and acute care facilities that includes course curriculum development, interpretation of Federal regulations and course presentation.
  • Provides leadership to the RO staff with particular attention to building strong relationships CMS wide to ensure an aligned and integrated approach to policy implementation.
  • Establishes and maintains close working relations and participates in many outreach activities with a variety of professional groups, associations and governmental agencies.
  • Serves as a CCSQ liaison to the CMS Office of Program Operations and Local Engagement (OPOLE).

Requirements

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Conditions of employment

  • U.S. Citizenship required.
  • Background and/or Security Investigation required.
  • One year SES probationary period required.
  • The Ethics in Government Act, PL 95-521 requires the applicant selected for this position to submit a financial disclosure statement, SF-278, prior to assuming the SES position, annually, and upon termination of employment.
  • Status applicants must submit a copy of their most recent SF-50, Notification of Personnel Action, which verifies status.
  • All initial appointments to an SES position are contingent on approval from OPM's Qualifications Review Board unless the selectee has successfully participated in an OPM approved SES Candidate Development Program.
  • All male applicants born after December 31, 1959, must have registered for the selective service. You will be required to sign a statement certifying his registration, or the applicant must demonstrate exempt status under the Selective Service Law.
  • Only experience obtained by the closing date of this announcement will be considered.

Qualifications

All competitive candidates for SES positions with the Federal Government must demonstrate leadership experience indicative of senior executive level management capability. To meet the minimum qualification requirements for this position, you must show in your resume that you possess the Fundamental Competencies, five Executive Core Qualifications, and the Professional/Technical Qualifications listed below. Evidence of this experience must be incorporated into your five page resume. Separate narratives for the Executive Core Qualifications and/or Professional/Technical Qualifications will not be accepted or considered. Typically, experience of this nature is gained at or above the GS-15 grade level in the Federal service, or its equivalent with state or local government, the private sector, or nongovernmental organizations.

Fundamental Competencies:
Interpersonal Skills, Oral Communication, Integrity/Honesty, Written Communication, Continual Learning, and Public Service Motivation.

Executive Core Qualifications (ECQs)

  1. Leading Change: The ability to bring about strategic change, both within and outside the organization, to meet organizational goals. Inherent to this ECQ is the ability to establish an organizational vision and to implement it in a continuously changing environment.
  2. Leading People: The ability to lead people toward meeting the organization's vision, mission, and goals. Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts.
  3. Results Driven: The ability to meet organizational goals and customer expectations. Inherent to this ECQ is the ability to make decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks.
  4. Business Acumen: The ability to manage human, financial, and information resources strategically.
  5. Building Coalitions: The ability to build coalitions internally and with other Federal agencies, State and local governments, nonprofit and private sector organizations, foreign governments, or international organizations to achieve common goals.
Professional/Technical Qualifications (PTQs)

This position also requires that you possess PTQs that represent knowledge, skills, and abilities essential for success in this role. The following PTQs must be evident in your resume.
  1. Expert and comprehensive knowledge developing, interpreting and implementing health and safety standards and related polices for providers and suppliers of health services under Medicare, Medicaid, and other Federally-financed health care programs.
  2. Demonstrated executive level experience in managing strategic goals, success metrics and technical aspects of a national program in a dynamic organization. Demonstrated evidence of the ability to prioritize among competing objectives to meet the health and safety goals critical to maintaining beneficiary access to quality care through the Survey and Certification program and related oversight activities.
  3. Demonstrated experience with stakeholder outreach and education and working collaboratively with a variety of stakeholders in support of the well-being of beneficiaries and in improving patient safety and quality of care provided in the nation's health care institutions.
  4. Ability to manage a large staff in multiple geographic locations. Ability to manage across regional boundaries in urgent situations such as natural disasters. Able to lead teams to ensure alignment in implementation of policy to achieve organizational goals.

It is STRONGLY recommended that you visit the following Office of Personnel Management (OPM) webpage for more information regarding the Fundamental Competencies and ECQs.
https://www.opm.gov/policy-data-oversight/senior-executive-service/executive-core-qualifications/#url=Overview

If selected, you will be required to complete an ECQ package by drafting narratives for each of the ECQs for submission and certification by an OPM Qualifications Review Board (QRB) in order to be placed in this position. If you are currently serving in a career SES appointment, are eligible for reinstatement into the SES, or have successfully completed an SES Candidate Development Program approved by the Office of Personnel Management (OPM), you will not need to draft the ECQs.

Education

This job does not have an education qualification requirement.

Additional information

Salary for SES positions varies depending on qualifications. The annual salary range is found at the top of this announcement. The selectee for this position may be eligible for annual performance bonuses and performance-based pay adjustments.

Veteran's Preference does not apply to the SES.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

We use a multi-step process to evaluate and refer applicants:

  1. Minimum requirements: Your application must show that you meet all requirements, including the education and/or experience required for this position. You may be found 'not qualified' if you do not possess the minimum competencies required for the position. If your application is incomplete, we may rate you as ineligible.
  2. Rating: A panel of Senior Executives will review your application and evaluate your qualification for this position based on the information in your application. Your application will be rated, based on the extent and quality of your experience, education, and training relevant to the duties of this position. Interviews will be at the discretion of the panel and/or selection official.
  3. Referral: If you are among the top qualified candidates, your application will be referred to a selection official for consideration and possible interview.

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