NSF is seeking to fill a Technology and Operations Section Supervisor position. This position is in the Technology and Operations (TO) Section, Systems and Services Branch (SSB), Division of Administrative Services (DAS), Office of Information and Resource Management (OIRM) in Alexandria, VA. The section is responsible for various technology and logistical operations, including the Division IT support, inventory, printing, proposal package processing, and library services.
Summary
NSF is seeking to fill a Technology and Operations Section Supervisor position. This position is in the Technology and Operations (TO) Section, Systems and Services Branch (SSB), Division of Administrative Services (DAS), Office of Information and Resource Management (OIRM) in Alexandria, VA. The section is responsible for various technology and logistical operations, including the Division IT support, inventory, printing, proposal package processing, and library services.
The Technology and Operations Section Supervisor leads a team in providing analytical support to SSB-managed or Division-wide multi-functional IT programs and systems.
The duties include:
Uses analytic techniques and methods to determine whether existing controls are sufficient for sound management of the IT systems.
Performs and directs research efforts by utilizing sophisticated analytical software for statistical, regression, and demographic trends analyses.
Leads or participates in project interviews and group meetings.
Conducts and leads strategic analysis on issues related to SSB programs such as Inventory Control, printing, PC deployment, library IT operations and user surveys.
Develops or leads development of the Technology and Operations section strategic plan which includes establishing goals, short-term and long-term planning, and the steps and resources required to accomplish the established goals.
Manages the NSF conference services technology tools outreach and training program in conjunction with the Meeting & Events Management (MEM) Section and Learn NSF in Human Resource Management (HRM), and print shop and library outreach. This includes planning for resources, developing curriculum, analyzing program requirements and implementing a training schedule for all levels of NSF employees, and developing a holistic outreach program.
Designs and implements efforts to publicize technology tools programs and promote educational outreach, train, and supervise team trainers and support staff required for subject matter expertise.
Supervises Federal Employees who are engaged in IT program and systems analysis, and administrative and library services.
Provides oversight to a team of contracted personnel engaged in logistics operations support activities, including printing and proposal package processing.
Selective Service registration required for male applicants, unless exempt.
It is NSF policy that NSF personnel employed at or IPAs detailed to NSF are not permitted to participate in foreign government talent recruitment programs. Failure to comply with this NSF policy could result in disciplinary action up to and including removal from Federal Service or termination of an IPA assignment and referral to the Office of Inspector General. Foreign Talent Definitions
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience
You must meet eligibility and qualification requirements within 30 days of the closing date.
Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent.
You must answer all job-related questions in the NSF eRecruit questionnaire.
All online applicants must provide a valid email address. If your email address is inaccurate or your mailbox is full or blocked, you may not receive important communication that could affect your consideration for this position.
This is a non-bargaining unit position.
Qualifications
To qualify at the GS-14 level, an applicant must have one year of specialized experience equivalent to the GS-13 level in Federal Service. Examples of specialized experience include the following: managing analytical support to multi-functional programs in regards to the management systems and if they efficiently accomplish the objectives sought by the agency. Utilizes sophisticated analytical software for statistical, regression, and demographic trends analyses for management systems.
In addition to the specialized experience stated above, applicants must have IT-related experience demonstrating each of the following four competencies:
Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
CANDIDATES WHO ARE NONCOMPETITIVELY ELIGIBLE, OR DO NOT MEET THE MINIMUM QUALIFICATION REQUIREMENTS, OR DO NOT SCORE IN THE BEST QUALIFIED GROUP, MAY BE CONSIDERED FOR A DETAIL TO THIS POSITION IN LIEU OF A TEMPORARY PROMOTION.
Education
Education may enhance skills required for this position; however, no substitution of education for specialized experience may be made at this level.
Additional information
* Applicants must obtain their supervisor's approval to apply for any detail opportunity. * Any candidate selected for a detail will remain at his/her current grade and rate of pay. * This detail/temporary promotion is for a period of (120-days) and may be extended up to (one year) without further competition. * The detail/temporary promotion may be terminated at any time during this period. * Upon conclusion of the detail/temporary promotion, you will be returned to your former office and position/grade.
Relocation Expenses Reimbursed will not be paid.
Interagency Career Transition Assistance Program (ICTAP): ICTAP and CTAP provide eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. If your agency has notified you in writing that you are a displaced employee eligible for ICTAP or CTAP consideration, you may receive selection priority if: 1) this vacancy is within your ICTAP or CTAP eligibility; 2) you apply under the instructions in this announcement; and 3) you are found well-qualified for this vacancy. To be well-qualified you must meet the following: OPM qualification requirements for the position, all selective factors, where applicable; special OPM approved qualifying conditions for the position; is physically qualified with reasonable accommodation, where appropriate, to satisfactorily perform the duties of the position upon entry; and receives a rating of at least “Very Good” on the questionnaire. You must provide proof of eligibility with your application to receive selection priority. Such proof may include a copy of your written notification of ICTAP or CTAP eligibility, or a copy of your separation personnel action form. Additional information regarding ICTAP or CTAP eligibility is available from OPM's Career Transition Resources
Veteran's Preference: If you are entitled to veterans' preference, you should indicate the type of veterans' preference you are claiming on your resume. Your veterans' preference entitlement will be verified by the employing agency. For 5-point veterans' preference, please provide your DD-214 (Certificate of Release or Discharge from Active Duty), official statement of service from your command if you are currently on active duty, or other official documentation (e.g., documentation of receipt of a campaign badge or expeditionary medal) that proves your military service was performed under honorable conditions. For 10-point veterans' preference, please submit a Standard Form (SF) 15, Application for 10-Point Veteran Preference, DD-214, and the required documentation as specified on the SF-15.
NSF has determined that all of its positions are eligible for telework. Work suitable for telework depends on job duties; therefore, employees must receive approval from their supervisor for telework and have a telework agreement in place. Entering into a telework agreement is voluntary.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
A GREAT LOCATION! The National Science Foundation Headquarters is conveniently located across the street from the Eisenhower Avenue Metro Station, right in Alexandria, VA, a few miles from downtown Washington, DC. There are shops and restaurants within walking distance, as well as historic Old Town Alexandria a short trip away. Employees receive the
Pre-tax parking Public transportation subsidy Child care subsidy Flexible working hours Telecommuting Physical Fitness Facility on site Health Services Unit on site Employee Assistance Program
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Ratings will be assigned based on your responses to the occupational questionnaire. In some cases, additional assessment processes may be used.
Review your resume and responses carefully. Responses that are not fully supported by the information in your application package may result in adjustments to your score. A Human Resources Representative will validate the qualifications of those candidates eligible to be referred to the selecting official.
Applicants eligible for selection preference under the Interagency Career Transition Assistance Plan (ICTAP) must meet the agency definition of "well qualified." At NSF, this means a score of 90.0 or higher.
In the merit promotion selection process, due weight will be given to incentive awards and performance appraisals.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
A GREAT LOCATION! The National Science Foundation Headquarters is conveniently located across the street from the Eisenhower Avenue Metro Station, right in Alexandria, VA, a few miles from downtown Washington, DC. There are shops and restaurants within walking distance, as well as historic Old Town Alexandria a short trip away. Employees receive the
Pre-tax parking Public transportation subsidy Child care subsidy Flexible working hours Telecommuting Physical Fitness Facility on site Health Services Unit on site Employee Assistance Program
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
If you are an NSF employee on or eligible for a permanent, competitive service position or you are an NSF employee who is reinstatement eligible based on prior Federal permanent, competitive service, you need not submit documents to confirm status. All applicants are required to provide a resume, in any format they choose. Cover letters are optional.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Your application should be submitted online and must be completed and all required documents successfully faxed (or uploaded) before 11:59 PM Eastern time on the closing date. You must answer all of the job-related questions to ensure full consideration for this position. For more detailed information, please review our NSF eRecruit Applicant Guide.
If you do not have internet access or if you have questions, please contact the Human Resources Representative listed in the vacancy announcement.
WARNING! Applications submitted online must have a valid email address. If your email address is inaccurate or your mailbox is full or blocked, you may not receive important communication that could affect your consideration for this position.
If you are an NSF employee on or eligible for a permanent, competitive service position or you are an NSF employee who is reinstatement eligible based on prior Federal permanent, competitive service, you need not submit documents to confirm status. All applicants are required to provide a resume, in any format they choose. Cover letters are optional.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Your application should be submitted online and must be completed and all required documents successfully faxed (or uploaded) before 11:59 PM Eastern time on the closing date. You must answer all of the job-related questions to ensure full consideration for this position. For more detailed information, please review our NSF eRecruit Applicant Guide.
If you do not have internet access or if you have questions, please contact the Human Resources Representative listed in the vacancy announcement.
WARNING! Applications submitted online must have a valid email address. If your email address is inaccurate or your mailbox is full or blocked, you may not receive important communication that could affect your consideration for this position.
