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At the GS14 grade, Social Worker Program Managers are assigned to manage, direct and oversee a major specialty treatment program at a multi-division facility or at the VISN or VA Central Office. Typical assignments at the facility level include serving as a care line manager or major section chief. They have the responsibility for staffing, work assignments, budget, clinical services provided and admission criteria for the program, day-to-day program operation, and all reporting requirements.

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Job canceled

Open & closing dates

06/28/2019 to 07/29/2019
Salary

$108,446 - $140,983 per year
Pay scale & grade

GS 14
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Location

1 vacancy in the following location:
- Buffalo, NY 1 vacancy
Telework eligible

No
Travel Required

Occasional travel - You may be expected to travel to the CBOCs for this position.
Relocation expenses reimbursed

No
Appointment type

Permanent
Work schedule

Full-Time
Service

Excepted
Promotion potential

14
Job family (Series)

0185 Social Work
Supervisory status

Yes
Security clearance

Other
Drug test

No
Position sensitivity and risk

High Risk (HR)
Trust determination process

Suitability/Fitness
Announcement number

CAYV-10533594-19-JJH
Control number

538212000

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The public

U.S. Citizens, Nationals or those who owe allegiance to the U.S.

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Principal Duties and Responsibilities (About 80% of the time)

The Chief of the Behavioral Health Service/ BVAC Care Line Manager of the VA Western New York Health Care System (VAWNYHS) has administrative, professional and technical responsibility for the mental health care delivery system. The VA Medical Center is located in Buffalo, New York along with a second campus in Batavia, NY and operates seven Community Based Outpatient Clinics (CBOCs) in, Niagara Falls, Lockport, Lackawanna, Springville, Olean, Dunkirk, and Jamestown. Also supported is the Vet Center in Buffalo.
Behavioral Health Chief/Care Line Manager has overall clinical, management, strategic planning and supervisory responsibilities for multi-disciplinary staff assigned to the Behavioral Health Care Service/ Care Line. The Behavioral Health Care Line consists of inpatient and outpatient services in addition to specialty services that include, but are not limited to: a 15 bed inpatient psychiatric unit, 20 bed men's and 12 bed women's Post Traumatic Stress Disorder (PTSD) Residential Rehabilitation Treatment programs, a 20 bed Substance Abuse Disorder (SUD) Residential Rehabilitation Treatment Program, general Outpatient Mental Health services, outpatient PTSD and SUD specialty care, Mental Health Intensive Case Management services, Homeless Veterans, HUD/VASH, Grant and Per Diem and Contract Residential services, Behavioral Medicine, Neuropsychology, Primary Care Mental Health Integration (PCMHI) imbedded in both campuses and all seven CBOC's, Psychosocial Recovery and Rehabilitation services, Vocational Rehabilitation, Mobile Outreach, and Transition Care Management services. Due to the nature of the patient care services provided, program changes and new developments occur frequently. The incumbent provides leadership, coordination, and direction to the Behavioral health Care Line to achieve optimal utilization of available resources. The Chief/Care Line Manager has responsibility for staffing, work assignments, budget, oversight of the clinical services provided, establishing and maintaining admission criteria for the behavioral health programs, and oversight of the day to day program operations. Additionally, they may have collateral assignments determined by the needs of the local facility, the VISN and/or VACO.
They must evidence advanced practice skills and judgment, advanced supervisory skills, the ability to supervise a multidisciplinary staff, and program management skills and competencies consistent with the management of projects of broad scope, magnitude and complexity. They must be licensed at the advanced practice level.

Direct Patient Care and Other (about 20% of the time)

The incumbent is a licensed, clinically privileged social worker and a member of the Medical Staff who practices at the advanced level. He/she provides direct patient care as needed including, but not necessarily limited to psychological assessment, and a full range of clinical intervention, consultation individual/group, couple and family psychotherapy.
He/she may supervise/teach Interns/Fellows, Externs, and other trainees, including, as needed, embracing the treatment of mental health patients, and/or mental health/administrative management.
May design, conduct, analyze and report relevant psychological research.
Performs other duties as requested or assigned.
Flexible shifts, and travel among VAWNYHS and VISN 2 sites, may be required to meet Behavioral Health Service and VAWNYHS management and clinical needs.

Specific Duties and Responsibilities:

The Chief/Care Line Manager has full and final authority with respect to administration of Behavioral Health Services. The Chief Care Line Manager is responsible for goals, priorities, policies, procedures, clinical programs and resource allocations pertaining to the Behavioral Health Service. Staff directly assigned to the Behavioral Health Service is accountable to the Behavioral Health Chief/ Care Line Manager. All such personnel appointments are subject to the initial and continuing approval authority (within the limits imposed by fiscal realities), for all decisions relative to staffing, including individual assignments, team composition (size and professional mix), performance measures and productivity standards. All other divisions relative to Behavioral Health Service resources (space, equipment, and budget) are subject also to the final authority of the Behavioral Health Service Chief/ Care Line Manager. The Fund Control Points and decentralized budgets of the Behavioral Health Service are assigned to the Chief, Mental Health Service, and administered on behalf of the Chief by a designated employee.

Work Schedule: Monday - Friday, 8 AM-4:30 PM, subject to change based on agency needs
Financial disclosure: Not required.

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Conditions of Employment

You must be a U.S. Citizen to apply for this job
Designated and/or random drug testing may be required
Selective Service Registration is required for males born after 12/31/1959
You may be required to serve a probationary period
Subject to a background/security investigation
Must be proficient in written and spoken English
Must be licenced Social Worker
Must have valid unrestricted driver license.

Qualifications

Basic Requirements:
United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
Education: Must meet educational Qualifications.
Licensure: Must possess a full, current, and unrestricted license to practice in a State, Territory, or Commonwealth of the United States (i.e., Puerto Rico), or in the District of Columbia.
English Proficiency: Must be proficient in spoken and written English
Experience: Must meet specialized experience requirements.

Social Worker GS-14
Experience, Education and Licensure: Individuals assigned as social worker program coordinator or manager must be licensed or certified at the advanced practice level. Their experience must demonstrate possession of advanced practice skills and judgment, demonstrating progressively more professional competency. They may have certification or other post-master's degree training from a nationally recognized professional organization or university that includes a defined curriculum/course of study and internship, or equivalent supervised professional experience.

Experience:
Social Worker Program Coordinators and Manager. For Social Worker Program Coordinators, grades are determined by the scope of responsibility and the type, size, and complexity of the assignment.
Chief Social Work Service. In facilities with a centralized social work department, individuals assigned as service chiefs have full responsibility for managing and supervising all aspects of social work service operations. The Chief Social Work Service is the highest level professional position at the facility with responsibility for the professional practice of all facility social workers and provision of social work services.

License: Persons hired or reassigned to social worker positions in the GS-185 series in VHA must be licensed or certified by a state to independently practice social work at the master's degree level. Current state requirements may be found on the OHRM website. LCSW required.

In addition, the candidate must demonstrate the professional KSAs below.
Social Worker Demonstrated Knowledge, Skills, and Abilities:
1. In-depth knowledge of the program coordinated, and demonstrated knowledge and ability to write policies, procedures, and/or practice guidelines for the program.
2. Knowledge and skill in management/administration, which includes supervision, consultation, negotiation, and monitoring.
3. Ability to supervise multidisciplinary staff assigned to the program.
4. Ability to organize work, set priorities, meet multiple deadlines, and evaluate assigned program area(s).
5. Ability to provide training, orientation, consultation and guidance within clinical specialization of practice.

References: VA Handbook 5005/23 Part II Appendix G39

Physical Requirements: Work is divided between office and clinical settings, and is primarily sedentary. May require prolonged standing, moderate walking, and manual dexterity. May require carrying light items, such as books, files, or laptop computer. Work requires extreme patience and controlling one's emotions. The work may also require assisting physically disabled clients and may include lifting them.

Education

IMPORTANT: A transcript must be submitted with your application.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.

Additional information

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.
This position is in the Excepted Service and does not confer competitive status.
United States Citizenship Required; non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy.
VA encourages persons with disabilities to apply. The health related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

If you are unable to apply online view the following link for information regarding an Alternate Application.

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, résumé, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.

NOTE: The Professional Standards Board (a peer-review group) will review the selected candidate's education and experience and recommend the grade and salary at which the candidate will be placed. For internal selectees eligible for promotion, the board will determine grade and HR will determine step in accordance with policy.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.

To apply for this position, you must provide a complete Application Package which includes:
1. Your Résumé or CV
2. VA Form 10-2850c - Application for Associated Health Occupations (required). (Available at the VA Forms Website: http://www.va.gov/vaforms/medical/pdf/vha-10-2850c-fill.pdf) NOTE: Due at time of application submission.
3. Copy of your transcripts (unofficial or official accepted). Transcripts must show name of college to determine accreditation. If qualifying based on degree, or for positions requiring a degree, the transcript must show date the degree was conferred. Diplomas are NOT suitable substitutions for your transcripts and will not be accepted.
The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please use this checklist to ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's, documentation to support Veterans Preference or ICTAP/CTAP documentation (for displaced Federal employees).
- DD-214/ Statement of Service
- Disability Letter (Schedule A)
- Disability Letter (VA)
- Executive Core Qualifications (ECQs)
- License
- 10-2850C
- Resume
- Transcript
Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans' Preference, please visit http://www.fedshirevets.gov/job/vetpref/index.aspx.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 07/29/2019 to receive consideration.
1. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.
2. Click Submit My Answers to submit your application package.
NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.

To verify your application is complete, log into your USA JOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process. To return to an incomplete application, log into your USA JOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USA JOBS account or your application will be incomplete.
Agency contact information

Juanita Howie

Phone

(716) 862-6005

Email

Juanita.Howie@va.gov

Address

VA Western New York Healthcare System
3495 Bailey Avenue
Buffalo, NY 14215
US

Learn more about this agency

Next steps
- Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.
You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

Help

To apply for this position, you must provide a complete Application Package which includes:

Your Résumé or CV
VA Form 10-2850c - Application for Associated Health Occupations (required). (Available at the VA Forms Website: http://www.va.gov/vaforms/medical/pdf/vha-10-2850c-fill.pdf) NOTE: Due at time of application submission.
Copy of your transcripts (unofficial or official accepted). Transcripts must show name of college to determine accreditation. If qualifying based on degree, or for positions requiring a degree, the transcript must show date the degree was conferred. Diplomas are NOT suitable substitutions for your transcripts and will not be accepted.

The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please use this checklist to ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's, documentation to support Veterans Preference or ICTAP/CTAP documentation (for displaced Federal employees).

DD-214/ Statement of Service
Disability Letter (Schedule A)
Disability Letter (VA)
Executive Core Qualifications (ECQs)
License
10-2850C
Resume
Transcript

Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans' Preference, please visit http://www.fedshirevets.gov/job/vetpref/index.aspx.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

Help

All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 07/29/2019 to receive consideration.

To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.
Click Submit My Answers to submit your application package.

NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.

To verify your application is complete, log into your USA JOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process. To return to an incomplete application, log into your USA JOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USA JOBS account or your application will be incomplete.

Juanita Howie

Phone

(716) 862-6005

Email

Juanita.Howie@va.gov

Address

VA Western New York Healthcare System
3495 Bailey Avenue
Buffalo, NY 14215
US

Learn more about this agency

Next steps

Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.

You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the U SAJobs Help Center.

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

This job announcement has closed

Help

Job canceled

Open & closing dates

06/28/2019 to 07/29/2019
Salary

$108,446 - $140,983 per year
Pay scale & grade

GS 14
Location

1 vacancy in the following location:
- Buffalo, NY 1 vacancy
Telework eligible

No
Travel Required

Occasional travel - You may be expected to travel to the CBOCs for this position.
Relocation expenses reimbursed

No
Appointment type

Permanent
Work schedule

Full-Time
Service

Excepted
Promotion potential

14
Job family (Series)

0185 Social Work
Supervisory status

Yes
Security clearance

Other
Drug test

No
Position sensitivity and risk

High Risk (HR)
Trust determination process

Suitability/Fitness
Announcement number

CAYV-10533594-19-JJH
Control number

538212000

This job originated on www.usajobs.gov. For the full announcement and to apply, visit www.usajobs.gov/job/538212000. Only resumes submitted according to the instructions on the job announcement listed at www.usajobs.gov will be considered.

Social Worker Program Manager Service Chief/Care Line Manager (Buffalo)

Department of Veterans Affairs

Summary

Overview

Open & closing dates

Salary

Pay scale & grade

Location

Telework eligible

Travel Required

Relocation expenses reimbursed

Appointment type

Work schedule

Service

Promotion potential

Job family (Series)

Supervisory status

Security clearance

Drug test

Position sensitivity and risk

Trust determination process

Announcement number

Control number

This job is open to

The public

Duties

Requirements

Conditions of Employment

Qualifications

Education

Additional information

How You Will Be Evaluated

Required Documents

If you are relying on your education to meet qualification requirements:

How to Apply

Agency contact information

Juanita Howie

Phone

Email

Address

Next steps

Fair & Transparent