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Clarification from the agency

• IRS employees on Career or Career Conditional Appointments in the competitive service and Treasury CTAP eligibles within the commuting area.

Duties

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WHAT DOES A INFORMATION TECHNOLOGY (IT) PROGRAM MANAGER DO? Information Technology (IT) Project Managers are the primary individual responsible for the development, modification, or enhancement of specific IT products, services or systems, constrained by relationships among scope, resources, and time. The work involves isolating and defining unprecedented conditions, resolving critical problems, and developing, testing and implementing new technologies. Such work ensures that the IRS has the ability to respond to meet mission requirements through the optimal application of IT systems and services.

As a Information Technology (IT) Program Manager you will:

Plan, manage and coordinate the implementation of projects and identify customers’ information system requirements.
Develop and coordinate the project progress and monitor the creation and status of all related Security certifications and Request for Information Services (RIS) documents.
Develop appropriate system testing strategies, plans or scenarios.
Design analytical studies of systemic and project related issues and activities to assess the efficiency and/or effectiveness of project implementation.
Evaluate Business Unit initiatives to ensure compliance with MITS and Treasury polices and procedures.
Identify requirements for infrastructure configuration or change management.
Develop and interpret MITS policies, procedures and strategies governing the planning and delivery of MITS services.
Advise other specialists on technical issues, diagnostic methods and potential solutions to programs.

WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? If you want to find out more about IRS careers, visit us on the web at www.jobs.irs.gov

Requirements

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Conditions of employment

Refer to Other Information
Click "Print Preview" to review the entire announcement before applying.
Must be a U.S. Citizen or National
IRS Employees with Career or Career Conditional Appointments

.

Qualifications

You must meet the following requirements by the closing date of this announcement.

GS-13 LEVEL: One year of specialized experience at a level of difficulty and responsibility equivalent to the GS-12 grade level in the Federal service. This experience must include Information Technology (IT) related experience that demonstrates each of the following four competencies: 1) Attention to Detail, 2) Customer Service, 3) Oral Communication and 4) Problem Solving. Specialized experience for this position includes demonstrated accomplishment of computer project assignments that required a wide range of knowledge of computer requirements and techniques pertinent to the position to be filled. This knowledge is generally demonstrated through assignments that required the ability to analyze a number of alternative approaches in the process of advising management concerning major aspects of IT system design. This would include defining what system interrelationships must be considered, or what operating mode, system software, and/or equipment configuration is most appropriate for a given project. At this level, you must demonstrate knowledge of, and skill in applying, project management knowledge, including methods, metrics, tools, and techniques of business process reengineering, contracting and/or procurement, and contract negotiation and administration; Ability working with cost-benefit analysis methods, achievement strategies, tools of quality assurance and quality control; Comprehensive knowledge of the architecture and typology of software, hardware, and networks, including LANS, WANS, and telecommunications systems, and systems life cycle management. Your experience should also include skills in leadership and teambuilding, decision making, reasoning, and problem solving.

- The experience may have been gained in the public sector, private sector or Volunteer Service. One year of experience refers to full-timework; part-timework is considered on a prorated basis.
-To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.

In addition to the above requirements, you must meet the following, if applicable:
You must have been at the GS-12 level for 52 weeks (time-in-grade requirement).

Additional information

POSITION DESCRIPTIONS: GS-13 (97688)
A PM/C SharePoint site is available for IRS Employees at: https://organization.ds.irsnet.gov/sites/HCOETS/PMC/SPDLibrary/SitePages/Home.aspx

CONDITIONS OF EMPLOYMENT:

We may select from this announcement or any other source to fill one or more vacancies.
This is a bargaining unit position.
Alternative work schedule, staggered work hours or telework may be available.
Tour of Duty: Monday - Friday 8:00 a.m. - 4:30 p.m.
The employment of any candidate, including a current employee or a new hire, selected for this position may be conditional upon classification and/or audit of federal tax returns. This audit may include up to 2 years of returns.
Must meet IRS telework eligibility requirements

If you are an IRS/Treasury employee eligible for consideration under the Career Transition Assistance Plan (CTAP), you must submit proof of eligibility by 11:59 PM ET on the closing date of this announcement. If you have any questions concerning your eligibility, please refer back to the CTAP Documentation link in the vacancy under How You Will Be Evaluated.

Positions are located in the Information Technology Business Unit. Twenty-five (25) vacancies to be filled in the following locations:

5045 E. Butler, Fresno, CA (CA4664), 855 M Street, Fresno, CA (CA7462), 1325 Broadway Plaza, Fresno, CA (CA7456),

1111 Constitution Ave NW, Washington, DC (DC0022),

401 W Peachtree St, Atlanta, GA (GA0087),

4800 Buford Highway, Chamblee, GA (GA1016),

2385 Chamblee Tucker Road, Chamblee, GA (GA0010),

7940 Kentucky Drive, Florence, KY (KY2020),

333 Scott Street, Covington, KY (KY2032),

5000 Ellin Rd, Lanham-Seabrook, MD (MD0278),

985 Michigan Ave, Detroit, MI (MI0800),

500 Woodward Avenue, Detroit, MI (MI3044),

22600 Hall Rd, Ste 102, Clinton Township, MI (MI1942),

333 W. Pershing Road, Kansas City, MO (MO1937),

1040 Waverly Avenue, Holtsville, NY (NY0376),

10715 David Taylor Drive, Charlotte, NC (NC2598),

600 Arch Street, Philadelphia, PA (PA0277),

2970 Market Street, Philadelphia, PA (PA0809),

701 Market Street, Philadelphia, PA (PA0559),

5333 Getwell Road, Memphis, TN (TN0005),

801 Broadway, Nashville, TN (TN0052),

300 E. Eighth Street, Austin, TX (TX0227),

2021 East Woodward St, Austin, TX (TX1665),

3651 S IH-35, Austin, TX (TX2038),

4175 Freidrich Lane, Austin, TX (TX2099),

12309 N Mopac Expwy, Austin, TX (TX2835),

1114 Commerce Street, Dallas, TX (TX0058),

1100 Commerce Street, Dallas, TX (TX0284),

4050 Alpha Rd, Farmers Branch, TX (TX0302),

1160 W 1200 S, Ogden, UT (UT0036),

1973 North Rulon White Blvd, Ogden, UT (UT1430),

2484 S Washington Blvd., Suite 200, Ogden, UT (UT1431),

2365 Lincoln Avenue, Ogden, UT (UT1486),

250 Murall Drive, Kearneysville, WV (WV0191),

1250 Edwin Miller Blvd, Martinsburg, WV (WV0273),

310 Lowell Street, Andover, MA (MA0137),

801 Broadway, Nashville, TN (TN0052),

810 Broadway, Nashville, TN (TN2038),

400 West Bay Street, Jacksonville, FL (FL0067),

7850 S. W. 6th Court, Plantation, FL (FL2347)

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application includes your resume, responses to the online questions, and required supporting documents. Please be sure that your resume includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your resume may result in a “not qualified” determination.

Rating: Your application will be evaluated on the CJEs of the position to be filled per the National Agreement Article 13.

Your application will also be rated and ranked among others, based on your responses to the online questions, regarding your experience, education, training, performance appraisals and awards relevant to the duties of this position. IRS employees may obtain most recent awards listing at https://persinfo.web.irs.gov/

Your rating may be lowered, if your responses to the online questions are not supported by the education and/or experience described in your application.

Referral:If you are among the top qualified candidates, your application may be referred to a selecting official for consideration. You may be required to participate in a selection interview (telephonic and/or in person at the discretion of the Selecting Official in accordance with hiring polices). We will not reimburse costs related to the interview such as travel to and from the interview site.

If you are a displaced or surplus Treasury employee eligible for the Career Transition Assistance Plan (CTAP), you must receive a score of 80 or better to be rated as well qualified to receive special selection priority.

To preview questions please click here.

Required Documents

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A complete application includes 1. A resume, 2. Vacancy question responses, and 3. Submission of any required documents. Please note that if you do not provide all required information, as specified in this announcement, you will not be considered for this position (or may not receive the special consideration for which you may be eligible).

All applicants are required to submit a resume either by creating one in USAJOBS or uploading one of their own choosing. (Cover letters are optional.) Cover Letter
To receive full credit for relevant experience, please list the month/year and number of hours worked for experience listed on your resume. We suggest that you preview the online questions, as you may need to customize your resume to ensure that it supports your responses to these questions. Please view resume tips Resume Tips
Career Transition Assistance Plan (CTAP) DOCUMENTATION
If you are a displaced or surplus Treasury employee, click CTAP for eligibility and a detailed list of required documents. IRS CTAP eligibles can apply for jobs within and outside the commuting area.

IRS Reassignment Preference Program (RPP)
You must meet the requirements in your RPP notice. Submit a copy of your RPP Notice along with a copy of your most recent annual performance appraisal. Your performance appraisal must have a fully successful or higher overall rating.
PERFORMANCE APPRAISAL/AWARDS
Submit a copy of your most recent completed performance appraisal.

IRS employees: if a revalidated appraisal is used for merit promotion, the supervisor must prepare a narrative for each critical job element that does not have a narrative describing the performance in the appraisal period covered by the rating. Note: If you are a manager or management official, your most recent annual performance appraisal must be used for the overall rating identified.

EDUCATION DOCUMENTATION
If you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. If the position has specific education requirements and you are currently (or have previously been) in the Federal job series to be filled, there is no need to submit a transcript or equivalent at this time.

An official transcript will be required if you are selected.
A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page

If you are qualifying based on foreign education, you must submit proof of creditability of education as evaluated by a credentialing agency. Refer to the OPM instructions.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

Help

This is an open continuous roster announcement which allows applicants to apply up to the last cutoff date listed in the announcement. The roster open period is 05/28/2019 through 03/30/2020. The roster will be used to fill an anticipated 25 vacancies throughout the next 12 months. Selections may be made through 06/29/2020. Contingent upon funding and space requirements, one or more vacancies may be filled at the locations listed in this announcement as they become available. Applicants need to apply and/or update their applications by 11:59 pm ET at the close of each of the following cutoff dates to be considered: 6/10/2019, 10/01/2019, and 12/30/2019.

The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 4:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on the announcement's closing date.

Treasury believes in a working environment that supports inclusion; please view our reasonable accommodation policies and procedures at https://jobs.irs.gov/seasonal/reasonable-accommodation.html. We will provide reasonable accommodation to applicants with disabilities on a case-by-case basis. Please e-mail Lauren Whiteif you require this for any part of the application and hiring process.

To begin, either click the “Create a New Account” button and follow the prompts to register or if you previously registered, click the "Apply Online" button and follow the prompts.
You will be re-directed to Treasury’s CareerConnector system to complete your application process; answer the online questions, and submit all required documents. (To submit supporting documents, click one of the available options; Upload; Fax; or Reuse existing documents. To protect your privacy, we suggest you first remove your SSN). Also, go to “My Account” to view and update your information, as necessary.
To complete, you must click the “Finish” button located at the bottom of the “Application Review” page.
To verify your application is complete, log into your USAJOBS account, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received.
To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.

If you are experiencing system issues with your application, please contact the CareerConnector Help Desk at careerconnectorhelp@treasury.gov and/or the USAJOBS Help Desk.

Agency contact information

IRS Jobs Online Help Desk

Phone: 866-743-5748, Option 1
Fax: 000-000-0000
Email: ctr.bsc.personnel.1@irs.gov

Address: INTERNAL REVENUE SERVICE
1040 Waverly Avenue
Holtsville, New York 11742
United States

Next steps

You may check the status of your application for this position at any time by logging onto the USAJOBS “My Account” tab and clicking on “Application Status.” For a more detailed update of your application status, you may click on “more information.”

Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position.

Required Documents

Help

A complete application includes 1. A resume, 2. Vacancy question responses, and 3. Submission of any required documents. Please note that if you do not provide all required information, as specified in this announcement, you will not be considered for this position (or may not receive the special consideration for which you may be eligible).

All applicants are required to submit a resume either by creating one in USAJOBS or uploading one of their own choosing. (Cover letters are optional.) Cover Letter
To receive full credit for relevant experience, please list the month/year and number of hours worked for experience listed on your resume. We suggest that you preview the online questions, as you may need to customize your resume to ensure that it supports your responses to these questions. Please view resume tips Resume Tips
Career Transition Assistance Plan (CTAP) DOCUMENTATION
If you are a displaced or surplus Treasury employee, click CTAP for eligibility and a detailed list of required documents. IRS CTAP eligibles can apply for jobs within and outside the commuting area.

IRS Reassignment Preference Program (RPP)
You must meet the requirements in your RPP notice. Submit a copy of your RPP Notice along with a copy of your most recent annual performance appraisal. Your performance appraisal must have a fully successful or higher overall rating.
PERFORMANCE APPRAISAL/AWARDS
Submit a copy of your most recent completed performance appraisal.

IRS employees: if a revalidated appraisal is used for merit promotion, the supervisor must prepare a narrative for each critical job element that does not have a narrative describing the performance in the appraisal period covered by the rating. Note: If you are a manager or management official, your most recent annual performance appraisal must be used for the overall rating identified.

EDUCATION DOCUMENTATION
If you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. If the position has specific education requirements and you are currently (or have previously been) in the Federal job series to be filled, there is no need to submit a transcript or equivalent at this time.

An official transcript will be required if you are selected.
A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page

If you are qualifying based on foreign education, you must submit proof of creditability of education as evaluated by a credentialing agency. Refer to the OPM instructions.

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

How to Apply

Help

This is an open continuous roster announcement which allows applicants to apply up to the last cutoff date listed in the announcement. The roster open period is 05/28/2019 through 03/30/2020. The roster will be used to fill an anticipated 25 vacancies throughout the next 12 months. Selections may be made through 06/29/2020. Contingent upon funding and space requirements, one or more vacancies may be filled at the locations listed in this announcement as they become available. Applicants need to apply and/or update their applications by 11:59 pm ET at the close of each of the following cutoff dates to be considered: 6/10/2019, 10/01/2019, and 12/30/2019.

The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on the closing date of this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 4:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on the announcement's closing date.

Treasury believes in a working environment that supports inclusion; please view our reasonable accommodation policies and procedures at https://jobs.irs.gov/seasonal/reasonable-accommodation.html. We will provide reasonable accommodation to applicants with disabilities on a case-by-case basis. Please e-mail Lauren Whiteif you require this for any part of the application and hiring process.

To begin, either click the “Create a New Account” button and follow the prompts to register or if you previously registered, click the "Apply Online" button and follow the prompts.
You will be re-directed to Treasury’s CareerConnector system to complete your application process; answer the online questions, and submit all required documents. (To submit supporting documents, click one of the available options; Upload; Fax; or Reuse existing documents. To protect your privacy, we suggest you first remove your SSN). Also, go to “My Account” to view and update your information, as necessary.
To complete, you must click the “Finish” button located at the bottom of the “Application Review” page.
To verify your application is complete, log into your USAJOBS account, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received.
To return to an incomplete application, log into your USAJOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.

If you are experiencing system issues with your application, please contact the CareerConnector Help Desk at careerconnectorhelp@treasury.gov and/or the USAJOBS Help Desk.

Agency contact information

IRS Jobs Online Help Desk

Phone: 866-743-5748, Option 1
Fax: 000-000-0000
Email: ctr.bsc.personnel.1@irs.gov

Address: INTERNAL REVENUE SERVICE
1040 Waverly Avenue
Holtsville, New York 11742
United States

Next steps

You may check the status of your application for this position at any time by logging onto the USAJOBS “My Account” tab and clicking on “Application Status.” For a more detailed update of your application status, you may click on “more information.”

Please notify us if your contact information changes after the closing date of the announcement. Also, note that if you provide an email address that is inaccurate or if your mailbox is full or blocked (e.g., spam-blocker), you may not receive important communication that could affect your consideration for this position.