APPLICATIONS RECEIVED BY 11:59PM (EST) ON THE 15TH OF THE MONTH WILL RECEIVE INITIAL CONSIDERATION. IF A SELECTION IS NOT MADE FROM THE FIRST LIST OF CANDIDATES, APPLICATIONS RECEIVED BY 11:59PM (EST) AT THE END OF THE MONTH WILL RECEIVE NEXT CONSIDERATION. IF A SELECTION IS MADE AT ANY POINT ALL APPLICATIONS RECEIVED AFTER THE CUT OFF DATE WILL NOT BE CONSIDERED.
A Relocation or Recruitment Allowance up to 10% of basic pay is authorized.
Summary
APPLICATIONS RECEIVED BY 11:59PM (EST) ON THE 15TH OF THE MONTH WILL RECEIVE INITIAL CONSIDERATION. IF A SELECTION IS NOT MADE FROM THE FIRST LIST OF CANDIDATES, APPLICATIONS RECEIVED BY 11:59PM (EST) AT THE END OF THE MONTH WILL RECEIVE NEXT CONSIDERATION. IF A SELECTION IS MADE AT ANY POINT ALL APPLICATIONS RECEIVED AFTER THE CUT OFF DATE WILL NOT BE CONSIDERED.
A Relocation or Recruitment Allowance up to 10% of basic pay is authorized.
In an AFRC facility, serves as Rooms Division Manager. Through subordinate managers and supervisors, is responsible for the overall management and direction of the Rooms Division to include Front Office and Housekeeping operations and reports to the director of resort operations.Responsible for evaluating the success of programs/services in terms of profitability, guest satisfaction, and mission accomplishment. Performs assessments, analysis, and develops courses of action and strategies for improvements in practices and methods that improve performance and achieve desired results in financials, program, community, and resource areas. These areas are opportunities that increase efficiencies and enhance productivity such as, but are not limited to, increased occupancy, increased productivity, and better delivery of services. Executes and measures results of approved actions. Incumbent is responsible for conducting management reviews of patron program to identify problems and initiate appropriate corrective measures. Ensures internal control measures are followed and the safeguard of property.Develops and maintains effective relationships with various functional managers. Integrates and synchronizes efforts to ensure mutual understanding and unity of effort. Coordinates, synchronizes, and integrates tasks, inquiries, reports, requests for data or assistance and other communications to appropriate personnel. Assists in the formulation of official responses and provides advice and guidance on policy. Negotiates, mediates and resolves problems and conflicts. Informs leadership on significant matters through briefings, reports and other written or oral material.Develops the projected future plan and integrates the plan into the annual operating budget and the capital expenditure budget. Reviews and evaluates the execution of budgets, operating results, and various performance indicators. Monitors and evaluates project development for capital purchase and minor construction projects. Monitors operations through the use of process analysis to measure program effectiveness and provide recommendations. Develops and presents instructional sessions to managers, technicians, and other members of the lodging workforce.Performs the full range of supervisory duties over any assigned staff. Motivates and inspires staff.
Direct Deposit and Social Security Card are required upon appointment
Meet qualification/eligibility/background requirements for this position
Satisfactory completion of employment verification (E-Verify) check
One year probationary period may be required
A physical examination may be required
Qualifications
QUALIFICATIONS MUST BE CLEARLY VERIFIABLE IN YOUR RESUME. GOVERNMENT POSITIONS MUST INCLUDE PAY PLAN, SERIES, GRADE, TO AND FROM DATES, AND GOVERNMENT AGENCY/DEPARTMENT. All qualification requirements must include experience performing duties equivalent in scope and complexity to the next lower grade level.
Progressively responsible work experience indicating the knowledge, skills, and abilities to perform successfully the work of the position. Must have supervisory and managerial experience and possess subject matter experience in hotel management. Must be highly skilled in communications skills and possess proven leadership and customer service abilities. Ability to meet stringent deadlines in a fast-paced environment.
Education
Education is not required for this position and will not be utilized in determining minimum qualifications. If you would like for your education to be considered by the hiring panel as part of your overall accomplishments, you must attach copies of transcripts (online transcripts will be accepted). Only education from accredited and pre-accredited institutions will be accepted. Foreign education must be evaluated for equivalency in the United States. For more information, please click here.
Additional information
Additional selections may be made from this vacancy announcement for up to 90 days after the closing date.
Payment of Permanent Change of Station (PCS) costs is authorized based upon a determination that a PCS move is in the Government interest.
Please check out our application information kit to view additional information you may find useful when applying for our jobs.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your experience is subject to evaluation and verification against the information in your resume. The numeric rating you receive is a self-assessment only and is based on your responses to the questionnaire. Do not overstate or understate your level of experience and capability. If a determination is made that you rated yourself higher than is supported by your resume, or if your resume lacks sufficient information, you will be rated accordingly or you may be considered ineligible.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
The following documents must be submitted with your application:
Resume
Optional: Our job application (DA Form 3433) will be accepted in place of a resume.
Please note that if you upload multiple resumes, only the most recently uploaded version will be used to determine your qualifications for this position.
The below items are accepted and may be needed to support a qualification and/or claimed priority/preference
Cover Letter
DD-214
Spouse's PCS Orders, Marriage Certificate, DA 3434
Resume
SF-15
SF-50
Transcript
Including any of the following on your resume may result in an ineligible rating:
Classified or government sensitive information
Social Security Number (SSN)
Photos of yourself
Personal information, such as specifically mentioning your age, gender, race/national origin, etc
Encrypted and digitally signed documents
Illegible documents or files that cannot be opened
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
You may submit your application packet using one of the two methods identified below:
Electronically (preferred): https://www.usajobs.gov/ and search for announcement number WENAFP41910452672SR. All documentation required in the vacancy must be submitted by 11:59 p.m., Eastern Standard Time, on the closing date of the announcement.
Manually: A manual application may be obtained by contacting the servicing Human Resources Office listed on this announcement. If you are applying manually, all required documentation must be received no later than 4:00 p.m., Hawaii Standard Time to the Human Resources Office, on the closing date of the announcement.
P4-NAF-HAKOHO HALE KOA HOTEL
DO NOT MAIL
Honolulu, HI 96815
US
Next steps
Referred applicants will be evaluated by a rating panel to determine the quality and extent of total accomplishments, experience, education, and/or certification. The top candidates will be forwarded to the hiring official for selection consideration and may undergo an interview and reference checks.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
The following documents must be submitted with your application:
Resume
Optional: Our job application (DA Form 3433) will be accepted in place of a resume.
Please note that if you upload multiple resumes, only the most recently uploaded version will be used to determine your qualifications for this position.
The below items are accepted and may be needed to support a qualification and/or claimed priority/preference
Cover Letter
DD-214
Spouse's PCS Orders, Marriage Certificate, DA 3434
Resume
SF-15
SF-50
Transcript
Including any of the following on your resume may result in an ineligible rating:
Classified or government sensitive information
Social Security Number (SSN)
Photos of yourself
Personal information, such as specifically mentioning your age, gender, race/national origin, etc
Encrypted and digitally signed documents
Illegible documents or files that cannot be opened
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
You may submit your application packet using one of the two methods identified below:
Electronically (preferred): https://www.usajobs.gov/ and search for announcement number WENAFP41910452672SR. All documentation required in the vacancy must be submitted by 11:59 p.m., Eastern Standard Time, on the closing date of the announcement.
Manually: A manual application may be obtained by contacting the servicing Human Resources Office listed on this announcement. If you are applying manually, all required documentation must be received no later than 4:00 p.m., Hawaii Standard Time to the Human Resources Office, on the closing date of the announcement.
P4-NAF-HAKOHO HALE KOA HOTEL
DO NOT MAIL
Honolulu, HI 96815
US
Next steps
Referred applicants will be evaluated by a rating panel to determine the quality and extent of total accomplishments, experience, education, and/or certification. The top candidates will be forwarded to the hiring official for selection consideration and may undergo an interview and reference checks.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
