Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information.
The primary purpose of this position is to serve as a dispatcher in the 911-dispatch center, responsible for effective emergency communications support and information. Responsible for the fire departments emergency response force by determining what equipment needs to respond to aircraft, structural, hazardous materials, and medical emergencies
Summary
Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information.
The primary purpose of this position is to serve as a dispatcher in the 911-dispatch center, responsible for effective emergency communications support and information. Responsible for the fire departments emergency response force by determining what equipment needs to respond to aircraft, structural, hazardous materials, and medical emergencies
Males must be registered for Selective Service, see www.sss.gov
This posn is subject to provisions of the DoD Priority Placement Program
Employee must maintain current certifications
Disclosure of Political Appointments
Required to work an uncommon tour of duty, including nights and weekends. The hours will be 40 hours per week or 80 hours per pay period (two weeks)
Subject to immediate recall during emergency situations
This position requires a training period ranging from many months to approximately one year, due to diversity and the complexity of job elements
Must have good vision and a clear speaking voice
Light lifting (under 15 lbs), reaching above shoulder, use both arms, use of fingers
Ability for rapid mental and muscular coordination simultaneously, ability to distinguish between basic colors
The ability to hear (hearing aid permitted) must be able to maintain a H-2 profile
Must be emotionally stable with the ability to function in a stressful environment
Requires wearing a prescribed uniform and maintaining a professional appearance
Must pass a medical evaluation. Incumbents subject to a fitness for duty medical evaluation when the fire chief has reason to believe that capabilities to perform duties are diminished due to medical reasons
Employee must have completed HAZMAT Awareness Certification and Telecommunicator II Certification as required by DODI 6055.5
Subject to random drug testing
Qualifications
This is an open continuous announcement and will be used to fill vacancies as openings occur. To receive consideration for vacancies, applicants must submit complete applications prior to the established cut-off date(s). Application initial cut-off date is 18 Mar 2019, applications received after this date will be considered only if needed for future vacancies. You are encouraged to apply as early as possible. This announcement will remain open until the closing date indicated; however, those who apply after the cut-off date will be considered for referral to the hiring manager only if no selection is made from the initial group or if additional vacancies occur and the initial referral list yielded an insufficient number of candidates. If you make corrections and resubmit your application, the date the application is last submitted will be used to determine those who are considered to have met the cut-off date.
SPECIALIZED EXPERIENCE: Applicants must have at least one (1) year (or will have within 90 days of closing of this announcement) of specialized experience equivalent to the GS-04 grade level or equivalent bands in the Federal service. Specialized experience is experience in effective emergency communications support and information; determining what equipment needs to respond to aircraft, structural, hazardous materials and medical emergencies. Use the Group Coverage Qualification Standard for Clerical and Administrative Support Positions for this series.
OR
EDUCATION: have successfully completed four years of education above the high school level obtained in an accredited business, secretarial or technical school, junior college, college or university. NOTE: You must submit a copy of official transcripts.
OR
COMBINATION OF EXPERIENCE AND EDUCATION: have a combination of experience as described in the job opportunity announcement and education. Therefore, a combination of experience and education. NOTE: You must submit a copy of official transcripts.
Due to the use of 90-day rosters, this period of experience may be completed within 90 days of the closing date of this announcement. This definition of specialized experience is typical of work performed at the GS-04 grade/level or equivalent position in the federal service
FEDERAL TIME-IN-GRADE (TIG) REQUIREMENT FOR GENERAL SCHEDULE (GS) POSITIONS: Merit promotion applicants must meet applicable time-in-grade requirements to be considered eligible. Candidates may be advanced without time restriction to positions up to GS-05 if the position to be filled is no more than two grades above the lowest grade the employee held within the preceding 52 weeks. The purpose of TIG restrictions is to prevent excessively rapid promotions in competitive service GS positions and to protect competitive principles. Due to the use of 90 day rosters, applicants within 90 days of completion of the TIG requirement are encouraged to apply.
KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas:
1. Knowledge of various types of assigned vehicles in order to dispatch appropriate firefighting/ rescue vehicles.
2. Skill in researching and retrieving information quickly and efficiently from various hazardous material guidebooks using chemical name of Department of Transportation (DOT) identification numbers.
3. Basic knowledge of and ability to use computers.
4. Familiar with the disaster preparedness emergency response plan, firefighting techniques, equipment capability, various types of structures, mutual aid agreements/department capabilities.
5. Skill in operating complex communication systems such as multi-line telephones, two way radios, alarm equipment, public address systems and voice recording equipment.
6. Skill and ability in communicating effectively orally, using tact and courtesy.
7. Ability to maintain appropriate and relative documents regulations, operational instructions, technical orders, maps, charts, and checklist located within the 911-dispatch center.
8. Ability to read grid maps which reflect such systems as electrical, water, gas, central heating distribution, sanitary sewer, storm drainage, and pollution control.
PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.
VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Education
IF USING EDUCATION TO QUALIFY: You MUST provide transcripts to support your educational claims. Education must be accredited by an accrediting institution recognized by the U.S. Department of Education.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.
Additional information
Interagency Career Transition Assistance Program (ICTAP): For information on how to apply as an ICTAP eligible click here. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated well qualified or above for this position. You must submit a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting position, grade level, and duty location.
Employed Annuitants (Reemployed Annuitants): Applicants in receipt of an annuity based on civilian employment in the Federal Service are subject to the DoD Policy on The Employment of Annuitants. Click here for more information.
Current Federal Civilian employees may apply for temporary and term positions and if selected, a break in service of more than three (3) calendar days may be required prior to appointment to the position.
Temporary and Term Appointments: If you are selected for a temporary or term position in the competitive service, your appointment may be extended to the maximum period allowed by law without further competition.
90-Day Register: This announcement may result in a 90-day register that may be used to fill like vacancies for 90 days after the closing date. Applicants may be referred for consideration as vacancies occur.
Direct Deposit: All federal employees are required to have direct deposit.
If you have questions regarding this announcement and have hearing or speech difficulties click here.
Tax Law Impact for PCS: On 22-Dec-2017, Public Law 115-97 - the "Tax Cuts and Jobs Act of 2017 suspended qualified moving expense deductions along with the exclusion for employer reimbursements and payments of moving expenses effective 01-Jan-2018 for tax years 2018 through 2025. The law made taxable certain reimbursements and other payments, including driving mileage, airfare and lodging expenses, en-route travel to the new duty station, and temporary storage of those items. The Federal Travel Regulation Bulletin (FTR) 18-05 issued by General Services Administration (GSA) has authorized agencies to use the Withholding Tax Allowance (WTA) and Relocation Income Tax Allowance (RITA) to pay for "substantially all" of the increased tax liability resulting from the "2018 Tax Cuts and Jobs Act" for certain eligible individuals. For additional information on WTA/RITA allowances and eligibilities, please click here.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine your eligibility, qualifications, and quality ranking for this position. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.
The resume/documents you submit must support your responses to the online questionnaire. If your application contradicts or does not support your questionnaire responses, you will receive a rating of "not qualified" or "insufficient information" and you will not receive further consideration for this job.
Applicants who meet the requirements for and apply as a non-competitive eligible that meet minimal qualifications and other requirements of this position, will be given consideration as a non-competitive candidate and will be referred unless blocked by an individual with priority/preference.
APPRAISALS/AWARDS: Hiring Managers use objective methods and consider previous performance appraisals and awards in the selection process. Current Federal Civilian employees should list any relevant performance related rating and/or awards in your resume.
Applicants who disqualify themselves will not be evaluated further.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
The following documents are required and must be provided with your application. Other documents may be required based on the eligibility/eligibilities you are claiming. Click here to view the AF Civilian Employment Eligibility Guide and the required documents you must submit to substantiate the eligibilities you are claiming.
Online Application - Questionnaire
Resume - must include beginning and ending month and year for each employment period, hours worked and supervisor
Transcripts - if you are basing your qualifications on education or if the position requires education, you must submit copies of your transcripts
Registration/License - active, current registration/license if applicable for the position
If claiming VRA, VEOA or Veterans' Preference - a copy of your DD Form 214, which must include character of service or a Statement of Service/Proof of Service which must include service dates and character of service. In addition, if claiming 10-point preference and/or 30% Disabled Veteran, you must submit a VA Letter or a disability determination from a branch of the Armed Forces (or documentation of purple heart, if applicable) and a SF 15 (Application for 10-point veteran preference).
Current or Former Federal Civilian Employees (Includes current Air Force employees): You are required to submit legible copy/copies of your last or most recent SF-50, Notification of Personnel Action, (block 24 must be a "1" or "2" AND block 34 must be a"1"). Additionally, if you are applying for a higher grade (GS) and your SF-50 has an effective date within the past year, it may not clearly demonstrate you meet the one year time-in-grade requirement so you will need to provide an SF-50 which clearly demonstrates you meet the time-in-grade requirements (examples of appropriate SF-50s include Promotions, Within-grade Grade/Range Increases, and SF-50s with an effective date more than one year old).
Applicants must refer to the AF Civilian Employment Eligibility Guide (link provided above) for a complete list of required documents for each eligibility you identify.
ACTIVE DUTY SERVICE MEMBERS: The VOW Act Chapter 21 of Title 5, United States Code (U.S.C.), Section 2108a, requires Federal agencies treat active duty service member as veterans, disabled veterans, and preference eligible, when they submit, at the time they apply for a Federal job, a "certification" of active service in lieu of a DD-214, assuming the service member is otherwise eligible. A "certification" letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service. The service member's military service dates are necessary in order to determine whether he or she meets the definition of "veteran" under 5 U.S.C. 2108(1). The "certification" must reflect the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days after the date of submission. The "certification" must be signed by, or by direction of, the adjutant, personnel officer, or commander of your unit or higher headquarters and must indicate when your terminal leave will begin (if applicable), your rank, dates of active duty service, the type of discharge and character of service (i.e. honorable). Further, under paragraph (h) of the rule, agencies are required to verify a qualifying separation from military service prior to appointment, through the DD-214 or other appropriate documentation. Your preference and/or appointment eligibility will be verified prior to appointment. Active duty members that fail to provide a valid "certification" of service with their initial application will be found "not eligible." Military members may be appointed before the effective date of their military retirement/separation if member is on terminal leave.
OPTIONAL DOCUMENTS:
Performance Appraisals for Current Federal Civilian Employees - Most recent performance appraisals (dated within last 3 years) showing the official rating of record, signed by a supervisor, or statement why the performance appraisal is unavailable. Applicant should not submit an appraisal that does not include this information. Awards for Current Federal Civilian Employees - Copies of any award received within the last 3 years.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To begin the process, click the Apply Online button to create an account or log in to your existing USAJOBS account. Follow the prompts to complete the application questionnaire. Please ensure you click the Submit My Application button at the end of the process.
To apply for this position, you must provide a complete Application Package which includes:
1. Your Resume (your latest resume will be used to determine your qualifications). If you submit more than one copy of your resume, only the most recent (latest) version will be reviewed. The latest timestamp will be used to determine which version of your resume is "most recent."
It is your responsibility to check the status and timestamp of all documents you submit as part of your application.
If your resume includes a photograph or other inappropriate material or content, you will not be considered for this vacancy.
For qualification determinations your resume must contain hours worked per week and dates of employment (i.e., hours per week and month/year to month/year or month/year to present). If your resume does not contain this information, your application may be marked as insufficient and you will not receive consideration for this position.
2. A complete Application Questionnaire
3. Additional Required Documents (see Required Documents section). Ensure all submitted documents contain your full name.
If you are unable to apply online, view the following link for information regarding Alternate Application. The Vacancy ID is 10432581
PLEASE NOTE: It is the applicant's responsibility to verify that information entered and/or uploaded, (i.e., resume) is received, accurate, and submitted by the closing date. You may verify your documents have been processed with your application package successfully. You can access your USAJOBS account to do so by clicking here. Uploaded documents may take up to one hour to clear the virus scan.
Human Resources WILL NOT modify or change any answers submitted by an applicant.
Hanscom AFB
20 Schilling Cir
Bldg 1305
Hanscom AFB, MA 01731
US
Next steps
Once your application package is received an acknowledgement email will be sent.
If you provided an email address, you will receive an email message acknowledging receipt of your application. Your application package will be used to determine your eligibility and qualifications for consideration. If you are determined to be ineligible or not qualified, your application will receive no further consideration.
To check the status of your application or return to a previous or incomplete application, log into your USAJOBS account, select My Applications, and click on the more information link under the application status for this position.
If you do not provide an email address, you are responsible for checking status updates and notifications in USAJOBS. Hard copy notifications will not be sent to you.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
The following documents are required and must be provided with your application. Other documents may be required based on the eligibility/eligibilities you are claiming. Click here to view the AF Civilian Employment Eligibility Guide and the required documents you must submit to substantiate the eligibilities you are claiming.
Online Application - Questionnaire
Resume - must include beginning and ending month and year for each employment period, hours worked and supervisor
Transcripts - if you are basing your qualifications on education or if the position requires education, you must submit copies of your transcripts
Registration/License - active, current registration/license if applicable for the position
If claiming VRA, VEOA or Veterans' Preference - a copy of your DD Form 214, which must include character of service or a Statement of Service/Proof of Service which must include service dates and character of service. In addition, if claiming 10-point preference and/or 30% Disabled Veteran, you must submit a VA Letter or a disability determination from a branch of the Armed Forces (or documentation of purple heart, if applicable) and a SF 15 (Application for 10-point veteran preference).
Current or Former Federal Civilian Employees (Includes current Air Force employees): You are required to submit legible copy/copies of your last or most recent SF-50, Notification of Personnel Action, (block 24 must be a "1" or "2" AND block 34 must be a"1"). Additionally, if you are applying for a higher grade (GS) and your SF-50 has an effective date within the past year, it may not clearly demonstrate you meet the one year time-in-grade requirement so you will need to provide an SF-50 which clearly demonstrates you meet the time-in-grade requirements (examples of appropriate SF-50s include Promotions, Within-grade Grade/Range Increases, and SF-50s with an effective date more than one year old).
Applicants must refer to the AF Civilian Employment Eligibility Guide (link provided above) for a complete list of required documents for each eligibility you identify.
ACTIVE DUTY SERVICE MEMBERS: The VOW Act Chapter 21 of Title 5, United States Code (U.S.C.), Section 2108a, requires Federal agencies treat active duty service member as veterans, disabled veterans, and preference eligible, when they submit, at the time they apply for a Federal job, a "certification" of active service in lieu of a DD-214, assuming the service member is otherwise eligible. A "certification" letter should be on letterhead of the appropriate military branch of the service and contain (1) the military service dates including the expected discharge or release date; and (2) the character of service. The service member's military service dates are necessary in order to determine whether he or she meets the definition of "veteran" under 5 U.S.C. 2108(1). The "certification" must reflect the service member is expected to be discharged or released from active duty service in the armed forces under honorable conditions not later than 120 days after the date of submission. The "certification" must be signed by, or by direction of, the adjutant, personnel officer, or commander of your unit or higher headquarters and must indicate when your terminal leave will begin (if applicable), your rank, dates of active duty service, the type of discharge and character of service (i.e. honorable). Further, under paragraph (h) of the rule, agencies are required to verify a qualifying separation from military service prior to appointment, through the DD-214 or other appropriate documentation. Your preference and/or appointment eligibility will be verified prior to appointment. Active duty members that fail to provide a valid "certification" of service with their initial application will be found "not eligible." Military members may be appointed before the effective date of their military retirement/separation if member is on terminal leave.
OPTIONAL DOCUMENTS:
Performance Appraisals for Current Federal Civilian Employees - Most recent performance appraisals (dated within last 3 years) showing the official rating of record, signed by a supervisor, or statement why the performance appraisal is unavailable. Applicant should not submit an appraisal that does not include this information. Awards for Current Federal Civilian Employees - Copies of any award received within the last 3 years.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
To begin the process, click the Apply Online button to create an account or log in to your existing USAJOBS account. Follow the prompts to complete the application questionnaire. Please ensure you click the Submit My Application button at the end of the process.
To apply for this position, you must provide a complete Application Package which includes:
1. Your Resume (your latest resume will be used to determine your qualifications). If you submit more than one copy of your resume, only the most recent (latest) version will be reviewed. The latest timestamp will be used to determine which version of your resume is "most recent."
It is your responsibility to check the status and timestamp of all documents you submit as part of your application.
If your resume includes a photograph or other inappropriate material or content, you will not be considered for this vacancy.
For qualification determinations your resume must contain hours worked per week and dates of employment (i.e., hours per week and month/year to month/year or month/year to present). If your resume does not contain this information, your application may be marked as insufficient and you will not receive consideration for this position.
2. A complete Application Questionnaire
3. Additional Required Documents (see Required Documents section). Ensure all submitted documents contain your full name.
If you are unable to apply online, view the following link for information regarding Alternate Application. The Vacancy ID is 10432581
PLEASE NOTE: It is the applicant's responsibility to verify that information entered and/or uploaded, (i.e., resume) is received, accurate, and submitted by the closing date. You may verify your documents have been processed with your application package successfully. You can access your USAJOBS account to do so by clicking here. Uploaded documents may take up to one hour to clear the virus scan.
Human Resources WILL NOT modify or change any answers submitted by an applicant.
Hanscom AFB
20 Schilling Cir
Bldg 1305
Hanscom AFB, MA 01731
US
Next steps
Once your application package is received an acknowledgement email will be sent.
If you provided an email address, you will receive an email message acknowledging receipt of your application. Your application package will be used to determine your eligibility and qualifications for consideration. If you are determined to be ineligible or not qualified, your application will receive no further consideration.
To check the status of your application or return to a previous or incomplete application, log into your USAJOBS account, select My Applications, and click on the more information link under the application status for this position.
If you do not provide an email address, you are responsible for checking status updates and notifications in USAJOBS. Hard copy notifications will not be sent to you.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
