The Program Specialist position is located in the Office of the Secretary of Veterans Affairs (OSVA), Center for Women Veterans (CWV). The incumbent serves as a National Outreach Coordinator responsible for liaising with the Office of Public and Intergovernmental Affairs (OPIA), content development, writing, editing, desktop publishing, design, and digital social media outreach (including platforms such as Twitter and Facebook), and Contracting Officer's Technical Representative (COTR).
Summary
The Program Specialist position is located in the Office of the Secretary of Veterans Affairs (OSVA), Center for Women Veterans (CWV). The incumbent serves as a National Outreach Coordinator responsible for liaising with the Office of Public and Intergovernmental Affairs (OPIA), content development, writing, editing, desktop publishing, design, and digital social media outreach (including platforms such as Twitter and Facebook), and Contracting Officer's Technical Representative (COTR).
Convey VA women Veterans program information to key internal and external audiences nationally.
Responsible for all aspects of outreach products and campaigns to include: Design, develop, direct, write, and implement/deliver a multitude of public affairs and outreach programs, communication, and outreach products and campaigns.
Advise CWV on marketing strategies for communications and products directly related to outreach projects.
Establish and develop effective relationships with a diverse group of veterans, outreach personnel, and other key stakeholders.
Serve as the subject matter expert in the area of outreach to women Veterans and will develop and interpret guidance on program planning and evaluation in the area of effective outreach.
Develop new policy, using judgment and discretion in interpreting and revising existing policy and regulatory guidance for use by others within or outside the organization.
Deliver outreach program presentations and other written material related to outreach programs and initiatives.
Coordinate with OPIA Public Affairs media relations team and others in VA as needed on the release of outreach news and information.
Attend and actively participate in conferences and meetings (internal and external), serving as liaison for outreach activities.
Coordinate CWV outreach efforts across VA and with other Federal, state, and local officials on the development of outreach efforts.
Publish outreach materials that includes the Veterans Health Administration (VHA), Veterans Benefits Administration (VBA), and National Cemetery Administration (NGA).
Selectees are subject to a background/suitability investigation.
Selective Service registration is required for males born after 12/31/1959.
A probationary period may be required for employees and supervisors.
Qualifications
NOTE:THIS ANNOUNCEMENT WILL CLOSE AT 11:59PM ON THE DATE 100 APPLICATIONS ARE RECEIVED.
To qualify for this position, applicants must meet all requirements by by the closing date of this announcement.
To qualify, applicants must have one year of specialized experience equivalent to at least the next lower grade (GS-12) in the normal line of progression for the occupation in the organization. Specialized experience is defined as work that involves 1) Developing a national program for outreach including planning, public affairs, and digital outreach; 2) Liaising with public affairs for content development, writing editing, desktop publishing, design and digital /social media outreach activities; 3) develops, updates, and implements effective strategic communication outreach plans to convey information to key internal and external audiences nationally; 4) Use Microsoft Office suite, social media, television and radio platforms to campaign outreach activities.
Note: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge and skills, and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience you document, to include volunteer experience.
Education
There is no provision for substitution of education for experience at grade GS-13
Additional information
Work Schedule: 8:00 AM - 4:30 PM. Alternate work schedules are available.
Physical Requirements: The work is sedentary. Typically the employee may sit comfortably to do the work. However, there may be some walking, standing, bending or carrying of light items such as papers and books. No special physical demands are required to perform the work. Some special physical demands are required to perform the work when preparing for and conducting outreach activities. The Department of Veterans Affairs provides reasonable accommodations for persons with disabilities.
Receiving Service Credit for Earning Annual (Vacation) Leave: Federal employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. VA may offer newly-appointed federal employee's credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.
The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced Federal competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation and be found well-qualified for this vacancy. A well-qualified candidate is defined as meeting all of the minimum qualification standards and eligibility requirements as well as possessing skills that clearly exceed the minimum qualifications requirements for this position. Specifically, a well-qualified candidate will score 90 or above within the assessment portion of this vacancy. Information about ICTAP and CTAP eligibility can be found here
Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position.
Notice to Applicants: Itis the policy of the Government not to deny employment simply because an individual has been unemployed or has had financial difficulties that have arisen through no fault of the individual. Information about an individual's employment experience will be used only to determine the person's qualifications and to assess his or her relative level of knowledge, skills, and abilities. Although an individual's personal conduct may be relevant in any employment decision, including conduct during periods of unemployment or evidence of dishonesty in handling financial matters, financial difficulty that has arisen through no fault of the individual will generally not itself be the basis of an unfavorable suitability or fitness determination.
This job opportunity announcement may be used to fill additional vacancies.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
In describing your experience, please be clear and specific. We will not make assumptions regarding your experience. Applicants who do not fully address in their resumes the specialized experience needed for the position (as described in the job announcement), or who do not possess the education to substitute for it, will not be referred for further consideration.
You will be rated on the following competencies based on your application for this position:
Administration and Management
Analytical Reasoning
Communication
Computer Skills
Interpersonal Skills
Planning and Evaluating
If you are referred for consideration you may be asked to submit additional job related information, which may include responses to the knowledge, skills and abilities outlined in the announcement; and/or completion of a work sample; and/or an interview. Your resume and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or your further consideration for employment.
After we receive application packages (including all required documents) and the vacancy announcement closes, we review applications to ensure qualification and eligibility requirements are met. During our review, if your résumé and application package does not support your questionnaire answers, we will adjust your rating accordingly.
Your application will be evaluated using the category rating method based on your responses to the assessment questions and the documents you submit. If you meet the basic requirements for the position, your application will be evaluated and placed into one of three categories:
Best Qualified Category - Candidates who meet the minimum qualification requirements and demonstrate a high level of the knowledge, skills, and abilities necessary to perform the duties of the position.
Well Qualified Category - Candidates who meet the minimum qualification requirements and demonstrate a satisfactory level of the knowledge, skills, and abilities necessary to perform the duties of the position.
Qualified Category - Candidates who meet the minimum qualifications requirements.
Note: Candidates eligible for veterans' preference will be placed ahead of other candidates in the appropriate category for which they have been rated. Additionally, preference eligibles who have a compensable service-connected disability of at least 10 percent and who meet the minimum qualification requirements will automatically be placed in the best qualified category.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Your resume may be submitted in any format, however, we strongly recommend using USA Jobs resume builder as it contains all of the information required on Federal resumes.
For qualifications determinations your resume must reflect hours worked per week, the inclusive dates of employment, and the level of your experience. If your resume does not reflect this information you will not receive credit for the experience.
If you submit more than one copy of your resume, the most recent version will be reviewed. The latest timestamp will be used to determine which version of your resume is "most recent." It is your responsibility to check the status and timestamp of all documents you submit as part of your application. We would recommend that you not submit more than one version of your resume.
If your resume includes a photograph or other inappropriate material or content, we will not use it to make eligibility and qualification determinations, and you may not be considered further for the vacancy.
Applicants claiming veterans' preference must also submit:
A legible copy of your DD Form 214, "Certificate of Release or Discharge from Active Duty," showing all dates of service, as well as character of service (Honorable, General, etc.) is required. The member 4 copy of your DD Form 214 is preferable. Copies of DD-214's can be requested here.
Current active duty members must submit a signed statement of service from their commander dated within the last 120 days that reflects their expected discharge date, their release from active duty under honorable conditions, any medals awarded, and the timeframe of their service so that eligibility can be determined.
Veterans claiming 10 point preference must also submit an SF-15 and all documents indicated on the form as proof of type of preference. This includes a VA letter supporting your disability claim with the overall percentage listed.
If you are unsure as to whether you qualify for veterans' preference, please consult the U.S. Department of Labor's Veterans' Preference Advisor here
Transcripts
If you are basing all or some of your qualifications on education or if a degree is required for the position, a transcript must be included as part of your application package.
An unofficial transcript may be submitted, however, it must reflect the course names, levels, credits earned, grades received, and degree conferred if applicable.
Your transcript (official of unofficial) must reflect the degree conferred date if you are substituting a degree for experience.
If you are claiming superior academic achievement (SAA) ensure you submit transcript(s) to demonstrate it. The requirements for superior academic achievement can be viewed here
A photocopy of your degree is not acceptable in lieu of a transcript.
An official transcript will be required at a later date if you are selected for the position.
Whenever possible it is preferable that you submit copies of official transcripts. Unofficial transcripts may lack essential information necessary for a full evaluation of your qualifications.
Applicants claiming CTAP/ICTAP eligibility must also submit:
Certification of expected separation, reduction-in-force separation notice, or notice of proposed removal; and your most recent performance evaluation; and an SF-50 demonstrating your separation or the position you will be separated from; or
Worker's compensation separation (agency certification of inability to place employee and notification of separation or a separation SF-50; or
Disability annuity termination (notification from OPM of disability annuity termination and separation SF-50 of the last position held); or
Military reserve or National Guard technician special disability retirement annuity under 5 U.S.C. 8337(h) or 8456 (certification of special disability retirement annuity from a military department or National Guard bureau and separation SF-50 of the last position held).
Failure to submit any of the above mentioned required documents may result in loss of consideration due to an incomplete application package. It is your responsibility to ensure that all required documents have been submitted by the closing date of the announcement. You will not be contacted for additional information.
To apply for this position, you must complete the https://apply.usastaffing.gov/ViewQuestionnaire/10425816 and submit the documentation specified in the required documents section below.
The complete application package must be submitted by 11:59 PM (EST) on 02/27/2019 to receive consideration. 1. To begin, click apply online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS résumé and/or other supporting documents and to complete the occupational questionnaire. 2. Click submit my answers to submit your application package. Note: It is your responsibility to ensure that your response and any appropriate documentation is submitted by the closing date of the announcement. To verify that your application is complete, log into your USAJOBS account, select the application status link, and then select the more information link for this position. The details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to your application. Your uploaded documents may take several hours to clear the virus scan process. To return to an incomplete application, log into your USAJOBS accountand click update application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
Alternate Application Information: If you are unable to apply online you may review additional options: here You may also call the Alternate Application phone line Monday through Friday from 8:00 a.m. to 6:00 p.m., Eastern Standard Time, excluding Federal Holidays, at 1-478-744-2360.
Office of the Secretary
810 Vermont Ave
Washington, DC 20420
US
Next steps
After the review is complete, a referral certificate will be issued and applicants will be notified of their status by email (if provided). Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.
You may check the status of your application at any time by logging into your USAJOBS account: here
For a more detailed update of your status, click on "more information." Information regarding applicant process can be found: here
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Your resume may be submitted in any format, however, we strongly recommend using USA Jobs resume builder as it contains all of the information required on Federal resumes.
For qualifications determinations your resume must reflect hours worked per week, the inclusive dates of employment, and the level of your experience. If your resume does not reflect this information you will not receive credit for the experience.
If you submit more than one copy of your resume, the most recent version will be reviewed. The latest timestamp will be used to determine which version of your resume is "most recent." It is your responsibility to check the status and timestamp of all documents you submit as part of your application. We would recommend that you not submit more than one version of your resume.
If your resume includes a photograph or other inappropriate material or content, we will not use it to make eligibility and qualification determinations, and you may not be considered further for the vacancy.
Applicants claiming veterans' preference must also submit:
A legible copy of your DD Form 214, "Certificate of Release or Discharge from Active Duty," showing all dates of service, as well as character of service (Honorable, General, etc.) is required. The member 4 copy of your DD Form 214 is preferable. Copies of DD-214's can be requested here.
Current active duty members must submit a signed statement of service from their commander dated within the last 120 days that reflects their expected discharge date, their release from active duty under honorable conditions, any medals awarded, and the timeframe of their service so that eligibility can be determined.
Veterans claiming 10 point preference must also submit an SF-15 and all documents indicated on the form as proof of type of preference. This includes a VA letter supporting your disability claim with the overall percentage listed.
If you are unsure as to whether you qualify for veterans' preference, please consult the U.S. Department of Labor's Veterans' Preference Advisor here
Transcripts
If you are basing all or some of your qualifications on education or if a degree is required for the position, a transcript must be included as part of your application package.
An unofficial transcript may be submitted, however, it must reflect the course names, levels, credits earned, grades received, and degree conferred if applicable.
Your transcript (official of unofficial) must reflect the degree conferred date if you are substituting a degree for experience.
If you are claiming superior academic achievement (SAA) ensure you submit transcript(s) to demonstrate it. The requirements for superior academic achievement can be viewed here
A photocopy of your degree is not acceptable in lieu of a transcript.
An official transcript will be required at a later date if you are selected for the position.
Whenever possible it is preferable that you submit copies of official transcripts. Unofficial transcripts may lack essential information necessary for a full evaluation of your qualifications.
Applicants claiming CTAP/ICTAP eligibility must also submit:
Certification of expected separation, reduction-in-force separation notice, or notice of proposed removal; and your most recent performance evaluation; and an SF-50 demonstrating your separation or the position you will be separated from; or
Worker's compensation separation (agency certification of inability to place employee and notification of separation or a separation SF-50; or
Disability annuity termination (notification from OPM of disability annuity termination and separation SF-50 of the last position held); or
Military reserve or National Guard technician special disability retirement annuity under 5 U.S.C. 8337(h) or 8456 (certification of special disability retirement annuity from a military department or National Guard bureau and separation SF-50 of the last position held).
Failure to submit any of the above mentioned required documents may result in loss of consideration due to an incomplete application package. It is your responsibility to ensure that all required documents have been submitted by the closing date of the announcement. You will not be contacted for additional information.
To apply for this position, you must complete the https://apply.usastaffing.gov/ViewQuestionnaire/10425816 and submit the documentation specified in the required documents section below.
The complete application package must be submitted by 11:59 PM (EST) on 02/27/2019 to receive consideration. 1. To begin, click apply online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USAJOBS résumé and/or other supporting documents and to complete the occupational questionnaire. 2. Click submit my answers to submit your application package. Note: It is your responsibility to ensure that your response and any appropriate documentation is submitted by the closing date of the announcement. To verify that your application is complete, log into your USAJOBS account, select the application status link, and then select the more information link for this position. The details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to your application. Your uploaded documents may take several hours to clear the virus scan process. To return to an incomplete application, log into your USAJOBS accountand click update application in the vacancy announcement. You must re-select your resume and/or other documents from your USAJOBS account or your application will be incomplete.
Alternate Application Information: If you are unable to apply online you may review additional options: here You may also call the Alternate Application phone line Monday through Friday from 8:00 a.m. to 6:00 p.m., Eastern Standard Time, excluding Federal Holidays, at 1-478-744-2360.
Office of the Secretary
810 Vermont Ave
Washington, DC 20420
US
Next steps
After the review is complete, a referral certificate will be issued and applicants will be notified of their status by email (if provided). Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.
You may check the status of your application at any time by logging into your USAJOBS account: here
For a more detailed update of your status, click on "more information." Information regarding applicant process can be found: here
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
