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Computer Operator

Department of the Air Force
Department of the Air Force - Agency Wide
This job announcement has closed

Summary

Click on "Learn more about this agency" button below for IMPORTANT additional information.

The primary purpose of this position is to perform routine installation and setup of standard computer workstations.

Overview

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Reviewing applications
Open & closing dates
01/01/2020 to 12/31/2020
Salary
$33,394 - $157,663 per year
Pay scale & grade
GS 5 - 15
Locations
Beale AFB, CA
FEW vacancies
Travis AFB, CA
FEW vacancies
Air Force Academy, CO
FEW vacancies
Hurlburt Field, FL
FEW vacancies
Telework eligible
No
Travel Required
Occasional travel - You may be expected to travel for this position.
Relocation expenses reimbursed
No
Appointment type
Multiple - Multiple Appointment Types
Work schedule
Multiple Schedules
Service
Competitive
Promotion potential
15
Job family (Series)
Supervisory status
No
Security clearance
Secret
Drug test
Yes
Announcement number
AFPC-DHACYBER-10382110-0332
Control number
520726000

This job is open to

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Clarification from the agency

This public notice is to gather applications that may or may not result in a referral or selection.

Duties

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  • Ensures IMI computer laboratories are operational and ready for student use and computer security programs are properly operating.
  • Performs routine operational checks of multimedia systems during setup Performs office related duties.
  • Provides technical assistance to students and instructors during laboratory sessions that are of a non-instructional nature.

Requirements

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Conditions of employment

  • Please read this Public Notice in its entirety prior to submitting your application for consideration.
  • U.S. Citizenship is required
  • Males must be registered for Selective Service, see www.sss.gov
  • Total salary varies depending on location of position
  • PCS expenses if authorized will be paid IAW JTR and Air Force Regulations
  • Recruitment incentives may be authorized
  • Position may be subject to random drug testing
  • Employee may be required to work other than normal duty hours, to include evenings, weekends and/or holidays
  • Shift work and emergency overtime may be required
  • Employee must maintain current certifications
  • A security clearance may be required
  • Disclosure of Political Appointments
  • May be required to serve a probationary period
  • Per National Defense Authorization Act (NDAA) of fiscal year (FY) 2017. Section 1111 modifies 5 United States Code (U.S.C.) 3326; Veterans who are retiring within 180 days of appointment effective date may require a 180 day waiver package
  • This position is subject to provisions of the DoD Priority Placement Program

Qualifications

QUALIFICATIONS:

GS-05: At least 3 years of general experience with 1 year equivalent to at least a GS-4 level. This experience might include open the laboratories and boots up the computer systems ensuring applicable software is loaded and functioning properly. Installs, maintains, and troubleshoots microcomputer hardware and software, OR successfully completed a full 4-year course of study leading to a bachelor's degree.

GS-07: One year of specialized experience equivalent to at least a GS-5 grade level. Experience may have been gained trouble shooting routine computer workstation, Internet, and network problems. Responds to problems or questions, applying knowledge of computer software and hardware and procedures including how to use specific, proprietary software. Communicates with programmers to explain software errors or to recommend changes to programs, OR successfully completed 1 full year of graduate level education, OR superior academic achievement.

?GS-09: One year of specialized experience equivalent to the next lower grade level of GS-07 or equivalent which has provided the particular knowledge, skills, and abilities to Identify and resolve system malfunctions or notify DLIELC Help Desk; performs corrective actions as necessary; installs software and anti-viral upgrades; scans diskettes for viruses; and maintains system files by periodically purging temporary and inadvertently saved files, OR a master's degree or equivalent graduate degree, OR 2 full years of progressively higher level graduate education leading to such a degree, OR LL.B. or J.D., if related.

GS-11: One year of specialized experience equivalent to the next lower grade level of GS-09 or other equivalent pay systems. Examples of specialized experience include: Operates a large scale multi-processing and/or multi-programming computer having many peripheral devices and processing teleprocessing application programs, on-line, off-line, real time, and batch applications, analyzes system performance and determines cause of malfunctions related to hardware, software, or environment and initiates corrective actions, OR Ph.D. or equivalent doctoral degree, OR 3 full years of progressively higher level graduate education leading to such a degree, OR LL.M., if related.

GS-12: One year of specialized experience equivalent to the next lower grade level of GS-11 or equivalent. Examples of creditable specialized experience include: Provides state-of-the-art, on-the-job technical training, guidance, and direction to lower level operators and provides customer assistance/training for the Strategic Automated Command Control System.

?GS-13: One year of specialized experience equivalent to the next lower grade level of GS-12 or equivalent. Examples of creditable specialized experience include: Executes backup on all assigned systems at specified times to prevent potential data loss from malfunction and preserve the database integrity. Attempts to restart jobs that terminate abnormally or cause the computer system to hang.

GS-14: One year of specialized experience equivalent to the next lower grade level of GS-13 or equivalent. Experience which involved implementing various telecommunications programs to improve existing telecommunications capabilities and new systems requirements. Reviews plans and specifications for adequate analysis and justification of requirements, realistic cost estimates, and implementation dates, and considering supporting requirements such as scheduling deliveries, availability of installation and test personnel, site preparation, and similar concerns.

?GS-15: One year of specialized experience equivalent to the next lower grade level of GS-14 or equivalent. Experience which serves as a control point for processing requests. Reviews processing schedules, run sheets, and related instructions to identify processing requirements. Prepares malfunction reports and coordinates with host site and local user. Maintains system logs and other records of computer operations, such as documentation of equipment operations problems, system malfunctions, systems status, and corrective action taken.

To view qualifying educational requirements and/or combination of education and specialized experience click on the following link: https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/#url=GS-CLER

KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas:

1. Knowledge of computer operating systems and associated equipment configurations, peripheral and teleprocessing equipment and connecting channels; system control language, terms for console commands, communication security regulations, environmental standards and problem solving rules, procedures, techniques, and methods.
2. Knowledge of a wide range of computer and telecommunications theories, concepts, principles, practices, procedures, policies, standards, and operational requirements.
3. Knowledge of operational and performance characteristics of computer and telecommunications equipment, systems, services, and transmission media to develop procedures/policies/practices for local use; and evaluate devises, proposals, and approaches.
4. Knowledge of associated methods and techniques such as contracting procedures/legal requirements, cost analyses, and budgets.
5. Knowledge of basic electronics theory and operating principles, the application of existing and planned technology to communications requirements, and equipment interoperability and compatibility.
6. Ability to communicate effectively both orally and in writing to identify, direct, or coordinate actions required in providing needed service.

PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.

VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student and social). Volunteer work helps build critical competencies, knowledge and skills that can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

IF USING EDUCATION TO QUALIFY: You MUST provide transcripts to support your educational claims. Education must be accredited by an accrediting institution recognized by the U.S. Department of Education.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying.

Additional information

Other Information:

This is a Direct Hire Public Notice, under this recruitment procedure applications will be accepted for each location/ installation identified in this Public Notice and selections are made for vacancies as they occur. There may or may not be actual/projected vacancies at the time you submit your application. This announcement may be used to fill one or more vacancies. Duties and responsibilities vary and may increase according to grade level. This public notice may be used to fill target grades (e.g. GS-05 Target GS-15) (e.g. GS-07 Target GS-15) (e.g. GS-09 Target GS-15). There may be promotion potential up to the GS-15 equivalent.

Interagency Career Transition Assistance Program (ICTAP): For information on how to apply as an ICTAP eligible click here. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated in the "Highly Qualified" or "Best Qualified" Category on the rating criteria for this vacancy. You must submit a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting position, grade level, and duty location.

Employed Annuitants (Reemployed Annuitants): Applicants in receipt of an annuity based on civilian employment in the Federal Service are subject to the DoD Policy on The Employment of Annuitants. Click here for more information.

Temporary and Term Appointments: If you are selected for a temporary or term position in the competitive service, your appointment may be extended to the maximum period allowed by law without further competition. Additionally, if you are serving on a term appointment in the competitive service, you may be converted to a career or career-conditional appointment without further competition. NOTE: Current federal civilian employees may apply for this position and if selected, a break in service of at least 3 days may be required prior to appointment to this position.

Selective Service: Males born after 12-31-59 must be registered or exempt from Selective Service. For additional information, click here.

Direct Deposit: All federal employees are required to have direct deposit.

If you have questions regarding this announcement and have hearing or speech difficulties click here.

Tax Law Impact for PCS:
On 22-Dec-2017, Public Law 115-97 - the "Tax Cuts and Jobs Act of 2017 suspended qualified moving expense deductions along with the exclusion for employer reimbursements and payments of moving expenses effective 01-Jan-2018 for tax years 2018 through 2025. The law made taxable certain reimbursements and other payments, including driving mileage, airfare and lodging expenses, en-route travel to the new duty station, and temporary storage of those items. The Federal Travel Regulation Bulletin (FTR) 18-05 issued by General Services Administration (GSA) has authorized agencies to use the Withholding Tax Allowance (WTA) and Relocation Income Tax Allowance (RITA) to pay for "substantially all" of the increased tax liability resulting from the "2018 Tax Cuts and Jobs Act" for certain eligible individuals. For additional information on WTA/RITA allowances and eligibilities, please visit: https://www.gsa.gov/cdnstatic/FTR%20Bulletin%2018_05%20Relocation%20Allowances_0.pdf

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your latest resume will be used to determine your qualifications.

Your application package (resume, supporting documents, and responses to the questionnaire) will be used to determine your eligibility, qualifications, and quality ranking for this position. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

Your responses to the questionnaire may be compared to the documents you submit. The documents you submit must support your responses to the online questionnaire. If your application contradicts or does not support your questionnaire responses, you will receive a rating of "not qualified" or "insufficient information" and you will not receive further consideration for this job.

Applicants who disqualify themselves will not be evaluated further.

Department of the Air Force - Agency Wide

The mission of the United States Air Force is to fly, fight and win...in air, space and cyberspace. To achieve that mission, the Air Force has a vision of Global Vigilance, Reach and Power. That vision orbits around three core competencies: Developing Airmen, Technology-to-Warfighting and Integrating Operations. Core competencies and distinctive capabilities are based on a shared commitment to three core values -- integrity first, service before self, and excellence in all we do.

Direct Hiring Authority for Cyber Workforce Positions: These positions are being filled under Direct-Hire Authority for Cyber Workforce Positions. The Secretary of the Air Force has delegated authority by the Office of the Secretary of Defense to directly appoint qualified individuals directly into cyber workforce positions up to the GS-15 level (or equivalent) that are necessary to carry out the responsibilities of U.S. Cyber Command. These positions are located Air Force-Wide. Selections made under this announcement may be non-competitively converted to CYBER excepted service. This Public Notice is to gather applications which may or may not result in a referral or selection. This Public Notice may be used to fill positions in other equivalent pay systems (i.e., NH, NJ, NK). See "Additional Information" in this announcement for further information regarding DHA Positions.

Agency contact information

Total Force Service Center
Phone
1-800-525-0102
Email
DO.NOT.EMAIL@CALL.ONLY
Address
EHA DHA
550 C Street W
JBSA Randolph AFB, TX 78150
US

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