AMENDED TO EXTEND CLOSING DATE
The GAO is part of the Legislative Branch of the Federal government. As such, all positions are in the excepted service. This position is also being announced under the Agency's Merit Promotion procedures for federal employees and non-competitive appointment eligibles. If you are a current federal employee with status and wish to be considered under merit promotion or non-competitive procedures, you must apply to announcement number GAO-19-TEAMS-1001-01MP.
The GAO is seeking experienced professionals to serve as Communications Analysts (Visual); responsible for supporting the development, refinement, publication, and delivery of visual information products (e.g., illustrations, infographics, photographs, and maps) for GAO products. Depending on the organizational assignment, the incumbent may perform any of the following duties:
• Participate in meetings and collaborate with all levels of staff to learn the visual information needs of the engagement, the points to be emphasized, and the relative importance of various information to be disseminated. • Analyze qualitative and quantitative data to identify significant information that will further a product’s message to create a clear visual representation. • Use GAO’s visual communication standards to maintain consistency of designs across visual information products and suggest text that accompanies them. • Develop illustrations, infographics, photographs, maps, and other visual information products that meet GAO’s visual communication standards and that convey a coherent message, thought, or idea. • Advise engagement teams on technical advantages and disadvantages of various formats, styles, media, and methods of creating visual designs that will best meet the objectives of GAO products. • Coordinate with teams and offices to perform in-depth analyses and interpret their needs for visual information products. • Serve as a team or unit resource and coach providing technical support and feedback to other VCAs in performing various aspects of their visual communication assignments. • Research, develop, and recommend innovative approaches to the presentation of visual information to support GAO design policies, standards, and procedures. • Ensure that all graphics developed adhere to set naming conventions and appropriate file storage/archival procedures.
You will be required to submit a financial disclosure statement.
Selectee must be able to meet/maintain suitability & security requirements.
Completion of a probationary period may be required.
Selective Service registration if you are a male born after Dec. 31, 1959.
Must be able to obtain / maintain a security clearance.
You must meet all qualifications and/or requirements BEFORE the closing date of this announcement.
Qualifications
Applicants must have 1 year (52 weeks) of specialized experience at the next lower band level, or equivalent to the GS-11 grade level in the Federal Service, which has equipped the applicant with the skills and knowledge to successfully perform the duties of the position. Specialized experience for this position is defined as demonstrated experience analyzing complex written and data-based information and developing visual representations (e.g., flow charts, timelines, infographics, maps, photos, illustrations) to help communicate clear messages.
Education
There is no education requirement for this position.
Additional information
This is a bargaining unit position.
Based on the staffing needs, additional selections may be made through this vacancy announcement.
Selectee will be required to file a Financial Disclosure Statement.
Travel and relocation expenses will not be paid for by the GAO.
Males born after 12/31/59 and at least 18 years of age must be registered with the Selective Service System. Visit SSS.
Selectees will be required to complete questions contained on the Declaration for Federal Employment (OF-306) at the time a tentative job offer is made. At the time of appointment, selectees will be required to update the OF-306.
Selectees will be subject to a determination of suitability for Federal employment.
GAO provides reasonable accommodations to applicants and employees with disabilities. To request accommodation, please email ReasonableAccommodation@gao.gov.
GAO's policy is to provide equal employment opportunity for all regardless of race, religion, color, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, or gender identity.
GAO is part of the Legislative Branch of the Federal government. As such, all positions are in the excepted service. Initial appointments, permanent or indefinite, to the GAO require completion of a probationary period.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Individuals selected will be eligible for a full range of federal employment benefits including vacation and sick leave, retirement coverage and Thrift Savings Plan, and health and life insurance. Benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
If you meet the qualification requirements stated, you will be further rated based on your responses to the assessment questions and placed in one of three categories: Best Qualified, Well Qualified, or Qualified. Within these categories, applicants eligible for veteran's preference will receive selection priority over non-veterans.
Please make sure that your responses to the assessment questions are supported in your resume and follow all instructions carefully. If you provide incomplete answers, fail to provide a narrative response to any assessment question(s) that requires further explanation, or if your response to an assessment question is "see resume”, your rating may be affected or you may be determined ineligible.
All applicants will be rated based on their responses to the assessment questions, in conjunction with the following Knowledge, Skills and Abilities (KSA’s):
Extensive knowledge of graphic design principles, methodologies, and practices that is sufficient to create or help develop complex images and visual representations of data to support a specific engagement team or project.
Demonstrated skills in utilizing software (e.g., Illustrator, Photoshop, InDesign) and hardware to create visual designs for various publications, reports, presentations and other products in support of engagement team assignments and special events and programs for the agency.
Skill in analyzing qualitative and quantitative data and translating those data into clear visual representations in a written product.
Skill in transforming written descriptions of items, processes, issues, or events into visual representation and develop a variety of visual information products that are used to support and enhance the reader’s comprehension of key subjects, topics, or ideas.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Individuals selected will be eligible for a full range of federal employment benefits including vacation and sick leave, retirement coverage and Thrift Savings Plan, and health and life insurance. Benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
You must provide a complete application package which includes:
- Resume: Must be created using the USAJOBS resume builder and show relevant work experience.
- SF-50: Current and former federal employees eligible for reinstatement must submit a copy of your most recent Notification of Personnel Action (SF-50) that indicates Federal status, grade, tenure and type of service.
- Veteran Hiring Authority Eligibles: VEOA, VRA, and 30% Disabled Veterans must submit adequate proof of active service in the Armed Forces including Member 4 copy of your DD-214, which indicates character of service. To claim 10-point veterans' preference, you must also submit an SF-15 and a letter from the Department of Veterans Affairs verifying the percentage of your disability and preference in hiring. To claim 5-Point veterans' preference, you must submit a Member 4 copy of the DD - 214 or if you are currently active duty: an official statement of service from your command.
If you fail to submit any of the documentation listed above your application will be considered incomplete, and will result in loss of consideration.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
You are required to apply online for this announcement.
1. To apply on-line, you must create a resume using the USAJOBS resume builder and submit an application by accessing the USAJOBS website at http://www.usajobs.gov. To begin, click the Apply Online button near the bottom of this screen and follow the prompts to register into your USAJOBS account, answer the questions, and submit all required documents. Follow the prompts to begin the application process.
2. You will be redirected to the Career Connector website to complete the application process.
3. Click on "Submit" to transmit your complete application package to GAO.
Can I send my application package documents to the agency point-of-contact via email or mail?
Your application package must be submitted online through Career Connector. We are unable to accept mailed or emailed documents.
What is a complete application package?
1. Your resume. This must be created using the USAJOBS resume builder. Resumes created outside USAJOBS (e.g., uploaded resumes) will not be accepted.
2. The assessment questionnaire.
3. The documentation listed in the Required Documents section. You only need to submit the documents listed.
When is the application package due?
It must be received by 11:59 p.m. Eastern Time (ET) on the closing date of the announcement. It is your responsibility to ensure all the documents are received and the information is readable. Your application may not be considered if it doesn't meet the criteria. Requests for extensions will not be granted.
If you have problems completing your on-line application, including problems submitting your supporting documents, please contact the Help Desk by e-mail at mgshelp@monster.com or by phone at (866) 656-6831. The help desk is available Monday-Friday, 7:00 a.m. to 7:00 p.m. ET
1. Sign into your USAJOBS account.
2. If your application package was successfully transmitted, you will see "Received" beside the position title. Keep in mind, this may take a couple hours because your documents undergo a virus scan.
3. To view your documents or the complete application package received by GAO, select "Application Status." The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application.
If you have questions about: • The vacancy announcement or the position: The agency contact is listed at the bottom of the announcement. • Technical issues with USAJOBS: Please refer to the USAJOBS Help page. • Technical issues with Career Connector: Please contact CareerConnectorHelp@do.treas.gov.
GOVERNMENT ACCOUNTABILITY OFFICE
441 G Street NW
Room 1157
Washington, District of Columbia 20548
United States
Next steps
After the closing date of this announcement, GAO's Human Capital Office will conduct an evaluation of your qualifications and determine your rating and/or ranking. Your assessment questionnaire and resume will be used to complete this analysis, so please be as complete and thorough as possible. If your application is rated "best-qualified," your name will be referred to the selecting official for consideration. At this point you may be contacted for an interview.
If you do not meet the key requirements and/or basic qualifications or you fail to submit all required application materials, your application will not be considered.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
You must provide a complete application package which includes:
- Resume: Must be created using the USAJOBS resume builder and show relevant work experience.
- SF-50: Current and former federal employees eligible for reinstatement must submit a copy of your most recent Notification of Personnel Action (SF-50) that indicates Federal status, grade, tenure and type of service.
- Veteran Hiring Authority Eligibles: VEOA, VRA, and 30% Disabled Veterans must submit adequate proof of active service in the Armed Forces including Member 4 copy of your DD-214, which indicates character of service. To claim 10-point veterans' preference, you must also submit an SF-15 and a letter from the Department of Veterans Affairs verifying the percentage of your disability and preference in hiring. To claim 5-Point veterans' preference, you must submit a Member 4 copy of the DD - 214 or if you are currently active duty: an official statement of service from your command.
If you fail to submit any of the documentation listed above your application will be considered incomplete, and will result in loss of consideration.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
You are required to apply online for this announcement.
1. To apply on-line, you must create a resume using the USAJOBS resume builder and submit an application by accessing the USAJOBS website at http://www.usajobs.gov. To begin, click the Apply Online button near the bottom of this screen and follow the prompts to register into your USAJOBS account, answer the questions, and submit all required documents. Follow the prompts to begin the application process.
2. You will be redirected to the Career Connector website to complete the application process.
3. Click on "Submit" to transmit your complete application package to GAO.
Can I send my application package documents to the agency point-of-contact via email or mail?
Your application package must be submitted online through Career Connector. We are unable to accept mailed or emailed documents.
What is a complete application package?
1. Your resume. This must be created using the USAJOBS resume builder. Resumes created outside USAJOBS (e.g., uploaded resumes) will not be accepted.
2. The assessment questionnaire.
3. The documentation listed in the Required Documents section. You only need to submit the documents listed.
When is the application package due?
It must be received by 11:59 p.m. Eastern Time (ET) on the closing date of the announcement. It is your responsibility to ensure all the documents are received and the information is readable. Your application may not be considered if it doesn't meet the criteria. Requests for extensions will not be granted.
If you have problems completing your on-line application, including problems submitting your supporting documents, please contact the Help Desk by e-mail at mgshelp@monster.com or by phone at (866) 656-6831. The help desk is available Monday-Friday, 7:00 a.m. to 7:00 p.m. ET
1. Sign into your USAJOBS account.
2. If your application package was successfully transmitted, you will see "Received" beside the position title. Keep in mind, this may take a couple hours because your documents undergo a virus scan.
3. To view your documents or the complete application package received by GAO, select "Application Status." The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application.
If you have questions about: • The vacancy announcement or the position: The agency contact is listed at the bottom of the announcement. • Technical issues with USAJOBS: Please refer to the USAJOBS Help page. • Technical issues with Career Connector: Please contact CareerConnectorHelp@do.treas.gov.
GOVERNMENT ACCOUNTABILITY OFFICE
441 G Street NW
Room 1157
Washington, District of Columbia 20548
United States
Next steps
After the closing date of this announcement, GAO's Human Capital Office will conduct an evaluation of your qualifications and determine your rating and/or ranking. Your assessment questionnaire and resume will be used to complete this analysis, so please be as complete and thorough as possible. If your application is rated "best-qualified," your name will be referred to the selecting official for consideration. At this point you may be contacted for an interview.
If you do not meet the key requirements and/or basic qualifications or you fail to submit all required application materials, your application will not be considered.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
