ATTENTION ALL APPLICANTS: Initial duty station is the selectee's home address (work-from-home position) until the opening of the Area Census Office (ACO) in RALEIGH, NORTH CAROLINA.At that time the employee will report to the ACO as their regular place of work.
ALL APPLICANTS MUST CURRENTLY RESIDE IN ONE OF THE FOLLOWING COUNTIES: Wake, Johnston, Franklin, Granville, Vance
Relocation WILL NOT be paid.
Summary
ATTENTION ALL APPLICANTS: Initial duty station is the selectee's home address (work-from-home position) until the opening of the Area Census Office (ACO) in RALEIGH, NORTH CAROLINA.At that time the employee will report to the ACO as their regular place of work.
ALL APPLICANTS MUST CURRENTLY RESIDE IN ONE OF THE FOLLOWING COUNTIES: Wake, Johnston, Franklin, Granville, Vance
This job will close when we have received 50 applications which may be sooner than the closing date. Learn more
Salary
$22 to - $22 per hour
Pay scale & grade
AD 00
Location
FEW vacancies in the following location:
Raleigh, NC
FEW vacancies
Telework eligible
No
Travel Required
50% or less - Position requires 25% local travel and 25% overnight travel
Relocation expenses reimbursed
No
Appointment type
Term - This is a Time-Limited Appointment; initial appointment is not to exceed (NTE) 2 years. This appointment may be extended at management's discretion.
Work schedule
Full-time - The work schedule for this position is mixed-tour. With a mixed-tour work schedule, an employee may be changed between full-time, part-time, and intermittent work schedules to accommodate fluctuating workloads and is subject to a signed agreement.
Supervise office operations, supervisors, and clerks responsible for supporting various automation activities.
As needed trains or supervises others to train, office employees on software, hardware and automation operations.
Manages automation functions in the office; the first line-of-contact for all hardware, software, and telecommunication problems in the office, troubleshooting duties, and evaluating, analyzing, and coordinating automation operations to efficiently support office functions with available equipment. Conducts on-site LAN/WAN hardware diagnostics for infrastructure cabling and hardware such as router, switches, servers, mobile devices, laptops, iPads, personal computers (PCS), Voice over Internet Protocol (VOIP) telecommunications systems and printers.
Responsible for the paper and automated tracking of property management to include: ensuring necessary forms are accurately filled out; property management systems are updated, and regular audits are performed and secured devices are stored.
Schedule and coordinates data entry operations for optimal use of workstations and print devices. Manages the property control system for Office Computing Equipment (OCE), Mobile Commuting Equipment (MCE) and peripherals; coordinated printing activities and assuring that printers are prepared to handle large jobs, long-running print jobs without jams, breakdowns, and toner shortages.
Suitability/background investigation for Federal employment
Must be 18 years or older to be hired.
Registered with Selective Service, if a male born after 12/31/59.
A trial period may be required.
This is a non-bargaining unit position.
Applicants must meet all qualification requirements by the closing date of this announcement.
Qualifications
Applicants must meet all qualification requirements by the closing date of this announcement.
Applicants are responsible for ensuring that the application submitted clearly indicates that they meet the qualifications listed below. To be eligible for this position, you must have the specialized experience, education, or a combination as indicated below.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
This position is located with the U.S. Census Bureau's Area Census Office (ACO) located in RALEIGH, NORTH CAROLINA. The Information Technology Manager is responsible for coordinating and supervising the automation activities in the office and in the field.
EXPERIENCE: Applicant must have one year of specialized experience equivalent to the next lower grade level in the Federal Service. Examples of experience sought for these positions include experience supervising a technical support staff, training office employees on software, hardware and automation operations. Experience troubleshooting technical issues and evaluating, analyzing, coordinating automation operations. Experience working with various Microsoft, Apple, Cisco operating and administrative programs. Experience working with and supporting various office technologies and devices including telecommunications hardware such as router, switches, servers, mobile devices, laptops, IPads, Personal Computers, VOIP telecommunications systems and printers. Experience tracking property management, reporting and documenting lost, missing, stolen equipment. Experience scheduling and coordinating data entry operations.
OR
EDUCATION: Bachelor's Degree plus 1 full year of graduate level education or Superior Academic Achievement with major study in computer science, information science, information system management, mathematics, statistics, operations research, engineering, or course work that required the development or adaptation of computer programs and systems and provided knowledge equivalent to a major in the computer field.
Additional information
The following links provide information on various hiring authorities that may enable you to apply through merit assignment procedures or be eligible for a non-competitive appointment.
The Department of Commerce provides reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the Human Resources Office at (301) 763-4060. The decision on granting reasonable accommodation will be on a case-by-case basis.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
The Census Bureau offers a comprehensive benefits package. Explore the benefits offered to most Federal employees at Federal Employee Benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Your resume, optional cover letter and supporting documentation will be reviewed to determine if you meet the minimum qualifications for the position. If you meet the minimum qualifications stated in the job opportunity announcement, we will compare your resume, optional cover letter and supporting documentation to your responses on the scored occupational questionnaire (True/False, Yes/No, Multiple Choice questions) and place you in one of three pre-defined categories. These categories are "gold," "silver," and "bronze." Your resume and/or optional cover letter must support your responses to the scored occupational questionnaire, or your score may be lowered. Candidates placed in the "gold" category will be identified for referral to the hiring manager and may be invited for an interview.
How you will be evaluated for preference eligibility: Within each category, those entitled to veterans' preference will be listed at the top of the pre-defined category for which they are placed. Preference eligibles with a service-connected disability of 10% or more will be listed at the top of the highest quality category (gold).
The scored occupational questionnaire will evaluate you on the following competencies; please do not provide a separate written response.
The following competencies are desirable at the full performance level of this position AD-00
Ability to supervise, train, assign work, set priorities, coordinate, plan and oversee subordinate staff
Skill in troubleshooting technical issues and evaluating, analyzing, and coordinating automation operations
Knowledge of various programs such as: Windows 10, Microsoft Office Suite, and iOS
Ability to lead all OCE, MCE, and automation support efforts and coordinate resources to support all office data entry and related automation activities
For more information on category rating, please go to: Category Rating
We recommend that you preview the online questions for this announcement before you start the application process.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
The Census Bureau offers a comprehensive benefits package. Explore the benefits offered to most Federal employees at Federal Employee Benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Resume showing relevant experience; cover letter optional. Your resume should list your educational and work experience including the dates (mm/dd/yy) of each employment along with the number of hours worked per week. For work in the Federal service, please include the grade level for the position(s). Your resume may be used to validate your responses to the scored occupational questionnaire. Your resume should also indicate your citizenship and, if you are registered with the Selective Service System, if you are a male born after 12/31/59.
Your medical documentation should distinguish between disabilities that are temporary or transient versus disabilities, which are chronic, permanent, on-going, or unresolved with no end in sight.
Veterans' Preference Documentation: Please indicate on your resume the type of veterans' preference you are claiming and provide the appropriate supporting documentation (DD-214, Member 4 copy, stating disposition of discharge or character of service; Veteran’s Administration letter, SF-15, etc.) to validate your claim. For more information regarding eligibility requirements, please go to Fedshirevets
Education Documentation: If this position requires proof of higher education or you are substituting education for experience, you must submit an unofficial transcript or a list of courses that includes the following information: name of accredited institution, grades earned, completion dates, and quarter and semester hours earned. This also includes Census Bureau employees. Education completed in foreign colleges or universities may be used to meet the requirements. Please refer to OPM Education Definitions for more information.
You are not required to submit official documents at this time; copies are sufficient. Education must demonstrate the knowledge, skills, and abilities necessary
NOTE: You will not be considered if you fail to provide all required, applicable documents.
If you are relying on your education to meet qualification requirements: You MUST submit a copy of your transcript, if you want to substitute your education for experience. If you claim qualifications based on education and do not submit a transcript, your education will not be used in making a qualification determination and you may be found "not qualified."
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from the Department of Education's website DOE.
Special Instructions for Foreign Education: Qualifying education from colleges and universities in foreign countries must be evaluated in terms of equivalency to that acquired in U.S. colleges and universities. Applicants educated in whole or in part in foreign countries must submit sufficient evidence, including transcripts to an accredited private organization for an equivalency evaluation of course work and degree. A listing of these accredited organizations can be found on the Department of Education's website DOE. You must provide a copy of the letter containing the results of the equivalency evaluation with a course-by-course listing along with your application. Failure to provide such documentation when requested will result in lost consideration.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Your complete application, including required documents, must be received by 11:59 p.m. Eastern Standard Time (EST) on the closing date of this announcement. To apply online you must complete and submit an application by accessing the USAJOBS website. To begin click the "Apply" button and follow the prompts to register into your USAJOBS account, answer the questions, and submit all required documents. After registering in your USAJOBS account and clicking "Submit," you will automatically transition to the Department of Commerce's specific site where you will complete your application. You must click "Submit" at the end of the application process to send your application for consideration. To return to your saved application, log in to your USAJOBS account and click on "Applications." Click on the position title and then select "Update Application." If you have problems completing your online application, including problems submitting your supporting documents, please contact the Help Desk by email at mgshelp@monster.com or by phone at 1.866.656.6831. The help desk is available Monday—Friday, 7:00 a.m. to 7:00 p.m. EST.
BUREAU OF THE CENSUS
285 Peachtree Center Avenue N.E.
Atlanta, Georgia 30303
United States
Next steps
You will be notified of your application status through USAJOBS at four points during the hiring process, as applicable. You can check the status of your application by accessing the USAJOBS website and clicking on "Applications." The status will be visible next to the corresponding positions.
The four points of notification are:
Application Received or Application Incomplete
Minimum Qualification Requirement Met or Minimum Qualification Requirement Not Met
Referred or Not Referred
Selected or Not Selected
By submitting your application, you are certifying the accuracy of the information contained in your application. If you make a false statement in any part of your application, you may not be hired; you may be terminated after you begin work or you may be fined or jailed. After making a tentative job offer, we will conduct a suitability/security background investigation. You will be required to submit official documentation prior to appointment. The agency will then verify the information provided on your application (i.e., degree, veterans' preference, disability, etc.).
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Resume showing relevant experience; cover letter optional. Your resume should list your educational and work experience including the dates (mm/dd/yy) of each employment along with the number of hours worked per week. For work in the Federal service, please include the grade level for the position(s). Your resume may be used to validate your responses to the scored occupational questionnaire. Your resume should also indicate your citizenship and, if you are registered with the Selective Service System, if you are a male born after 12/31/59.
Your medical documentation should distinguish between disabilities that are temporary or transient versus disabilities, which are chronic, permanent, on-going, or unresolved with no end in sight.
Veterans' Preference Documentation: Please indicate on your resume the type of veterans' preference you are claiming and provide the appropriate supporting documentation (DD-214, Member 4 copy, stating disposition of discharge or character of service; Veteran’s Administration letter, SF-15, etc.) to validate your claim. For more information regarding eligibility requirements, please go to Fedshirevets
Education Documentation: If this position requires proof of higher education or you are substituting education for experience, you must submit an unofficial transcript or a list of courses that includes the following information: name of accredited institution, grades earned, completion dates, and quarter and semester hours earned. This also includes Census Bureau employees. Education completed in foreign colleges or universities may be used to meet the requirements. Please refer to OPM Education Definitions for more information.
You are not required to submit official documents at this time; copies are sufficient. Education must demonstrate the knowledge, skills, and abilities necessary
NOTE: You will not be considered if you fail to provide all required, applicable documents.
If you are relying on your education to meet qualification requirements: You MUST submit a copy of your transcript, if you want to substitute your education for experience. If you claim qualifications based on education and do not submit a transcript, your education will not be used in making a qualification determination and you may be found "not qualified."
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from the Department of Education's website DOE.
Special Instructions for Foreign Education: Qualifying education from colleges and universities in foreign countries must be evaluated in terms of equivalency to that acquired in U.S. colleges and universities. Applicants educated in whole or in part in foreign countries must submit sufficient evidence, including transcripts to an accredited private organization for an equivalency evaluation of course work and degree. A listing of these accredited organizations can be found on the Department of Education's website DOE. You must provide a copy of the letter containing the results of the equivalency evaluation with a course-by-course listing along with your application. Failure to provide such documentation when requested will result in lost consideration.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Your complete application, including required documents, must be received by 11:59 p.m. Eastern Standard Time (EST) on the closing date of this announcement. To apply online you must complete and submit an application by accessing the USAJOBS website. To begin click the "Apply" button and follow the prompts to register into your USAJOBS account, answer the questions, and submit all required documents. After registering in your USAJOBS account and clicking "Submit," you will automatically transition to the Department of Commerce's specific site where you will complete your application. You must click "Submit" at the end of the application process to send your application for consideration. To return to your saved application, log in to your USAJOBS account and click on "Applications." Click on the position title and then select "Update Application." If you have problems completing your online application, including problems submitting your supporting documents, please contact the Help Desk by email at mgshelp@monster.com or by phone at 1.866.656.6831. The help desk is available Monday—Friday, 7:00 a.m. to 7:00 p.m. EST.
BUREAU OF THE CENSUS
285 Peachtree Center Avenue N.E.
Atlanta, Georgia 30303
United States
Next steps
You will be notified of your application status through USAJOBS at four points during the hiring process, as applicable. You can check the status of your application by accessing the USAJOBS website and clicking on "Applications." The status will be visible next to the corresponding positions.
The four points of notification are:
Application Received or Application Incomplete
Minimum Qualification Requirement Met or Minimum Qualification Requirement Not Met
Referred or Not Referred
Selected or Not Selected
By submitting your application, you are certifying the accuracy of the information contained in your application. If you make a false statement in any part of your application, you may not be hired; you may be terminated after you begin work or you may be fined or jailed. After making a tentative job offer, we will conduct a suitability/security background investigation. You will be required to submit official documentation prior to appointment. The agency will then verify the information provided on your application (i.e., degree, veterans' preference, disability, etc.).
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
