The mission of the Fleet and Family Readiness (FFR) Programs team is to maximize the physical, emotional and social development of the Navy family. FFR enables a ready Navy force through its Fleet Readiness, Family Readiness and Housing Programs. We service all non-appropriated fund (NAF) employees who work for Morale, Welfare and Recreation (MWR), Navy Gateway Inns & Suites (NGIS) and Bachelor Housing (BH) throughout the Fleet and Family Readiness Program for the Naval District Washington (NDW) Region.
Summary
The mission of the Fleet and Family Readiness (FFR) Programs team is to maximize the physical, emotional and social development of the Navy family. FFR enables a ready Navy force through its Fleet Readiness, Family Readiness and Housing Programs. We service all non-appropriated fund (NAF) employees who work for Morale, Welfare and Recreation (MWR), Navy Gateway Inns & Suites (NGIS) and Bachelor Housing (BH) throughout the Fleet and Family Readiness Program for the Naval District Washington (NDW) Region.
Ensures security of all guests is maintained at all times. Ensures guest privacy is maintained at all times. Must possess a welcoming manner and positive attitude; demonstrate effective communication skills; professionally interact with guests; answering guest questions concerning hotel facilities; and provide information about local attractions. Provide assistance in handling customer complaints, involving management as necessary. Performs custodial duties as required inside and outside of buildings including; but not limited to, trash/garbage removal, sweeping, dusting, mopping, vacuuming, washing walls/windows, and sanitizing bathrooms/kitchens. Cleans all lobbies, passageways, stairwells, laundry rooms, public restrooms, and other common use areas in and around buildings. Loads, unloads, and relocates heavy, bulky items such as furniture, supplies, and linen (clean and dirty) by hand or using carts, dollies, hand trucks, golf carts, or similar lifting/carrying devices. Performs deep cleaning as required. Deep cleaning may include defrosting refrigerators and freezers, cleaning windows (interior and exterior), replacing and/or cleaning drapes/curtains, moving furniture, and cleaning normally hidden areas, carpet cleaning (shampoo and/or spot treatment), cleaning walls/woodwork, and other such tasks. Deep cleaning may require the use of pressure washers, steam cleaners, floor buffers, and carpet cleaning machines. Assists management with the facility’s inventory control program. Performs deep cleaning as required. Deep cleaning may include defrosting refrigerators and freezers, cleaning windows (interior and exterior), replacing and/or cleaning drapes/curtains, moving furniture, and cleaning normally hidden areas, carpet cleaning (shampoo and/or spot treatment), cleaning walls/woodwork, and other such tasks. Deep cleaning may require the use of pressure washers, steam cleaners, floor buffers, and carpet cleaning machines. Assists management with the facility’s inventory control program.
This position may be designated ALPHA personnel for inclement weather or in the interest of national security and may be required to report for work when other employees are excused. This position is subject to the possibility of workdays on weekends and holidays, as well as, rotating shifts, often consisting of other than normal duty hours. May be required to possess a valid drivers license, as travel to other facilities may be required within the normal scope of duties. The staff member may be recalled to duty and/or required to work overtime, including on an emergency basis. This position is subject to a favorable National Agency Check (NAC).
Qualifications
Able to apply general knowledge of cleaning procedures and proper use of cleaning equipment and approved, commonly used chemicals (including MSDS) and adherence to basic safety policies is required. Must be able to communicate clearly and effectively in English both verbally and in writing with management, staff, and guests.
Additional information
Spouses of active duty military members of the Armed Forces may receive preference in hiring under this announcement if they are among the best qualified referred and are within reach of selection. To request spousal preference, please complete and upload the Spousal request form along with current PCS orders. Failure to submit current PCS orders with application will prevent spousal preference from being granted.
VETERAN’S PREFERENCE: Applicants wishing to use veteran’s preference must state on their resume and submit a copy of their DD-214. These documents may be uploaded on USAJOBS with resume package,
IMPORTANT INFORMATION: All selections are contingent upon obtaining satisfactory employment reference checks. We are an E-Verify participant. As a condition of employment, the selectee will be required to participate in the Direct Deposit/Electronic Fund Transfer within the first 30 days of employment. Occupants of this position must maintain the privacy of official work information and data and demonstrate the highest level of ethical conduct.
SELECTIVE SERVICE REQUIREMENT: If you are a male born after December 31, 1959 and at least 18 years of age, employment law (5 U.S.C. 3328) requires that you must register with the Selective Service System (military draft), unless you meet certain exemptions. If applicable, failure to register will prevent you from being considered for employment. To register, please visit the Selective Service web site at https://www.sss.gov/default.htm.
The Department of the Navy is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, religion, sex, national origin, age, disability, marital status, political affiliation, sexual orientation, or any other non-merit factor.
The Department of the Navy provides reasonable accommodation to applicants with disabilities. Applicants with disabilities who believe they require reasonable accommodation should contact our Human Resource Office to ensure that the Department of the Navy can consider such requests. The decision to grant an accommodation will be made on a case by case basis.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Applicants MUST submit OF-306 - Declaration for Federal Employment and the reference forms along with your resume.Completed documents can be uploaded with resume to your USAJOBS account.
Ranking and Rating Criteria of knowledge, skills and abilities will be used for each application.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Where you worked, Job Title, Duties and Accomplishments, Employer’s Name and Address, Supervisor’s Name and Phone Number, Starting and Ending Dates (Month/Year), Hours Worked per Week and Salary.
APPLICATION FORMS - A complete packet of the following forms must be submitted for each position applying for:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
NAF Human Resources Office, 4260 Steve’s Way, Bldg 328, Indian Head, MD 20640
To apply for this position, you must provide a complete Application Package which includes a complete Resume and the documents listed in the "REQUIRED DOCUMENTS"section below.
Technical Support
Check the status of the application system and maintenance schedule here: status.fhrnavigator.com
If you experience technical difficulties applying online, report it here: support@econsys.com. The support inbox is monitored Monday through Friday, from 8 AM ET until 6 PM ET.
Make sure your status in USAJOBS is 'Received' after you submit your application to ensure it was submitted successfully.
Proof of Education (if applicable to position requirements)
Reference form
Questionnaire
Any other supporting documentation
All applicants will be notified regarding their status. Applicants will either be contacted for an interview or sent a letter of non-selection 4 - 6 weeks after announcement closing date. If selected for an interview, applicants can expect to be contacted 3 - 4 weeks after their interview with a position offer or notification of non-selection.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Where you worked, Job Title, Duties and Accomplishments, Employer’s Name and Address, Supervisor’s Name and Phone Number, Starting and Ending Dates (Month/Year), Hours Worked per Week and Salary.
APPLICATION FORMS - A complete packet of the following forms must be submitted for each position applying for:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
NAF Human Resources Office, 4260 Steve’s Way, Bldg 328, Indian Head, MD 20640
To apply for this position, you must provide a complete Application Package which includes a complete Resume and the documents listed in the "REQUIRED DOCUMENTS"section below.
Technical Support
Check the status of the application system and maintenance schedule here: status.fhrnavigator.com
If you experience technical difficulties applying online, report it here: support@econsys.com. The support inbox is monitored Monday through Friday, from 8 AM ET until 6 PM ET.
Make sure your status in USAJOBS is 'Received' after you submit your application to ensure it was submitted successfully.
Proof of Education (if applicable to position requirements)
Reference form
Questionnaire
Any other supporting documentation
All applicants will be notified regarding their status. Applicants will either be contacted for an interview or sent a letter of non-selection 4 - 6 weeks after announcement closing date. If selected for an interview, applicants can expect to be contacted 3 - 4 weeks after their interview with a position offer or notification of non-selection.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
