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Administrative Support Assistant (Neurology)

Department of Veterans Affairs
Veterans Health Administration
This job announcement has closed

Summary

As a VA professional, your opportunities are endless. With many openings in the multiple functions of VA, you will have a wide range of opportunities and leadership positions at your fingertips. Not only is it the largest, most technologically advanced integrated health care system in the Nation, but we also provide many other services to Veterans through the Benefits Administration and National Cemeteries. VA professionals feel good about their careers and their ability to balance work and home life. VA offers generous paid time off and a variety of predictable and flexible scheduling opportunities. For more information on the Department of Veterans Affairs, go to http://www.vacareers.va.gov/

Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more. Contact the Agency Contact on the last page of the JOA for information on how to apply under this appointment authority via the Selective Placement Coordinator.

For more information on the "Who may apply" eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document.

Overview

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Reviewing applications
Open date: 09/18/2017
Closed date: 10/06/2017
Location
1 vacancy in the following location:
Work site options
Relocation expenses reimbursed
No
Salary
$32,930 - $42,814 per year
Pay scale & grade
GS 05
Promotion potential
Pay scale and grade determines the salary of the job.
Work schedule
Full-time - Full Time
Travel Required
Not required
Appointment type
Permanent
Occupations and job series
Supervisory status
No
Federal service type
This job is in the Service
Security clearance
Other
Announcement number
ABQ-17-652-VJM-2010253-BU
Control number
479409600

This job is open to

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Duties

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The New Mexico VA Health Care System (NMVAHCS) is looking for a Administrative Support Assistant to join their team!  The position is located within Neurology Service.  The incumbent serves as the Administrative Support Assistant to Neurology Service.  The duties responsible of the position is accomplished to relieve the Manager of as many administrative and clerical portions of the service as possible. 

Additional duties include but are not limited to the following:

  • Receive calls, greets visitors, and directs to the appropriate staff members
  • Screening calls and personally answering calls
  • Preparing a variety of recurring reports
  • Reviewing outgoing correspondance for proper attachments or consolidating/coordinating submittals of information
  • Maintaining and tracking record for timely response to correspondence and reports
  • Maintaing suspense files on date-sensitive materials
  • Processing and distributing incoming mail, including flat and electronic
  • Editing and composing letters and reports and reviewing for accuracy and completeness
  • Preparing public presentation outlines
  • Obtaining and monitoring the use of services, supplies, or equipment for the office

Work Schedule: Monday thru Friday 7:00 am to 3:30 pm or 8:00 am to 4:30 pm. Possible weekends and Holidays.
Position Description Title/PD#:  Administrative Support Assistant/PD#501740
Federal Labor Standards Act: Non Exempt
Bargaining Unit Status Code: 1272
 

Requirements

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Conditions of employment

  • You must be a U.S. citizen to apply for this job.
  • Subject to a background/suitability investigation.
  • Designated and/or random drug testing may be required.
  • Selective Service Registration is required for males born after 12/31/1959.

Physical Requirements: No special demands or qualifications are required to perform the work. The work is predominantly sedentary: however, it includes walking, standing, bending and carrying of light items such as files and papers.

Time-in-grade: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements.

Qualifications

To qualify for this position, applicants must meet all requirements by the closing date of this announcement.

Experience Requirements at GS-05: Applicants must have One year of specialized experience equivalent to at least the next lower grade (GS- 04 ) in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Prepare timely and accurate correspondence, memoranda, procedures, reports, special documents, and meeting minutes; Establishing and maintaining service generated files; Composing and prepare memoranda and forms justifying or requesting supplies, equipment, and work orders;  Prioritize, establish, reschedule, or refuse appointments; Prepares proper documents required for ordering equipment/supplies; Manages inquiries from a variety of staff and assists them in problem-solving issues; Serve as a liaison to administrative staff and affiliates of a facility; Handle numerous phone calls daily, triages/troubleshoots all calls; Develop faculty, staff, and trainee schedules; Ensures activities are scheduled timely and accurately; Schedule committee meetings, including making reservations for meeting rooms and notifying all participants; and use a computer and a variety of software packages (word processing, Excel, PowerPoint, Outlook, etc.).

OR

Applicants may substitute education for the experience required for the GS-05 level. Applicants must possess education 4 full years above from an accredited university or college in a closely related field. (Transcripts Required)

OR

Applicants may also combine education and experience to qualify at the GS-05 level. To calculate, first identify the percentage of required education you have earned (when substituting, you cannot use the first 60 semester hours that you earned). Then identify the percentage of required experience you possess. Add the two percentages. The total percentage must equal at least 100 percent to qualify at the GS-05. For example, an applicant who has 9 semester hours of graduate level education (i.e. 50% of graduate education required) and 6 months of creditable specialized experience (i.e. 50% of the required experience) would equal 100% of the required experience for the position .

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.  You will receive credit for all qualifying experience, including volunteer experience.

Education

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment.  You can verify your education here: http://ope.ed.gov/accreditation/.   If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education.

Additional information

This job opportunity announcement may be used to fill additional vacancies.

In Accordance with VA Handbook 5383 (VA Drug-Free Workplace Program) Applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment.  Applicants who refuse to be tested will be denied employment with VA. 

This position does not require completion of the OGE Form 450, Confidential Financial Disclosure Report.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.

You will be rated on the following competencies based on your application for this position.

Competency 1 - Skill in performing Administrative operations for an office
Competency 2 - Ability to use various computer software programs and office equipment
Competency 3 - Ability to communicate effectively both orally and in writing
Competency 4 - Ability to independently develop, plan and administer schedules and appointments

If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview.

Your résumé and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect your rating or consideration for employment.

Veterans Health Administration

Vacancy Identification Number (VIN):2010253

OUR MISSION: To fulfill President Lincoln's promise – "To care for him who shall have borne the battle, and for his widow, and his orphan" – by serving and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate care to Veterans?

Agency contact information

Victor Mendoza
Phone
(505)256-2760
Email
VICTOR.MENDOZA@VA.GOV
Address
VHA New Mexico HCS Albuquerque
DVA New Mexico VA Health Care System
HR Management Service 05
1501 San Pedro Dr SE
Albuquerque, NM 87108

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