The purpose of this position is to oversee and coordinate the various administrative requirements of the assigned office.  Answers phone and greets customers.  Uses appropriate protocol for office/facility assigned. Uses good customer service techniques, greeting by name where appropriate, offering assistance in a genial manner, researching questions and/or referring to the appropriate staff member to handle the request.  Uses computer to key data from handwritten notes or rough draft materials ensuring that the finished documents contain the proper format, content, grammar, spelling and punctuation. Such duties may include but are not limited to: Typing administrative documents, contracts, purchase order requests, correspondence, instructions, forms and reports utilizing references, policy directives and standards, posted event reports, and etc. Ensures information is accurate and kept up-to-date. Keying does not require great speed (30 wpm or less) but must be accurate. Prepares copies of finished documents and distributes as required.  Receives/orts mail, guard mail, or packages delivered by courier and routes to the appropriate personnel.  Files incoming and outgoing correspondence, budget information, purchasing documents, newsletter information, plant property, etc. into an established system. On occasion may be required to set up additional filing systems.  Assists in copying, collating, stapling, and/or sorting documents as directed.  Assists with monitoring of supplies, requesting supply needs, and preparing orders as necessary.  Prioritizes and facilitates the flow of work into and from the other offices which may include, but is not limited to verification of IMPAC credit card statements; product research, logging and tracking BPA's and purchase orders, preparation of APF and NAF purchases requests, scheduling of training, etc. Reacts to emergent needs and makes adjustments to assignments to meet operational needs. Maintains document filing systems, ensures filing is timely and accurate, and initiates changes in processes to enhance data and document storage and retrieval.  Responsible for collecting all timecards, ensuring proper supporting documents are attached and the appropriate signatures have been obtained prior to forwarding to payroll. May respond to basic payroll inquiries.  Performs any other related duties as assigned.

Conditions of employment

PLEASE READ THIS VACANCY ANNOUNCEMENT IN ITS ENTIRETY TO ENSURE ALL REQUIREMENTS ARE ADDRESSED IN YOUR APPLICATION PACKAGE.

KEY REQUIREMENTS/CONDITIONS OF EMPLOYMENT:

• Males must be registered or exempt from Selective Service. http://www.sss.gov
• Selectee must be determined suitable for federal employment.
• Selectee may be required to successfully complete a probationary period.
• Selectee is required to participate in the direct deposit pay program.
• A favorable background is a requirement of this position. Failure to obtain and maintain a favorable background may result in the withdrawal of the position offer or removal. 

Qualifications

Specialized experience must demonstrate the following: Must be able to read, write and understand both written and verbal instructions.  Must be able to add, subtract, multiply and divide accurately using a calculator.  Must have knowledge of basic English grammar, spelling and punctuation.  This position requires the skill of an entry level or higher typist and the ability to operate a personal computer. Must posses working knowledge of basic data entry or MS Office Word and Excel programs.  Must demonstrate above average telephone etiquette and customer service skills.  Familiarity with F & FRP practices, procedures and terminology and previous government experience is preferred.  Must be familiar with document filing and retrieval systems, and have the ability to accurately maintain filing systems.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

All resumes will be reviewed to determine if they meet the hiring eligibility and qualification requirements listed in this announcement, and will be rated based on the information provided in the resume to determine the level of knowledge, skill, and ability, related to the job requirements. Using the qualifications of the position, a predetermined rating criterion of knowledge, skills, and abilities will be used for each resume. Best qualified applicants will be referred to the hiring manager. The selecting official may choose to conduct interviews.