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Management and Program Analyst (Program Advisor)

Department of Homeland Security
Customs and Border Protection
Office of Field Operations
This job announcement has closed

Summary

Customs & Border Protection (CBP): Securing America's Borders Do you desire to protect American interests and secure our Nation while building a meaningful and rewarding career? If so, the Department of Homeland Security (DHS) is calling. DHS components work collectively to prevent terrorism, secure borders, enforce and administer immigration laws, safeguard cyberspace and ensure resilience to disasters. The vitality and magnitude of this mission is achieved by a diverse workforce spanning hundreds of occupations. Make an impact; join DHS.

Discover a challenging and rewarding career with U.S. Customs and Border Protection (CBP), the sole organization responsible for securing the nation's borders. At CBP, we:

  • Secure and facilitate trade and travel while enforcing hundreds of U.S. regulations, including immigration and drug laws
  • Screen passengers, vehicles, and shipments entering our country
  • Seize illegal narcotics, vehicles, and agricultural products
  • Prevent unauthorized entry into the country
  • Rescue individuals who fall into dangerous conditions traversing our border
For more information about CBP's mission, activities, and careers see www.cbp.gov.

Joining Customs & Border Protection will allow you to use your expertise to analyze and advise management on a wide range of program activities which will impact the total Customs Agency. Apply for this exciting opportunity to strengthen the Department's ability to perform homeland security functions by developing policies, conducting special studies, and providing technical assistance. This position has a starting salary of $79,720 (GS-0343-12, Step 1) with promotion potential to $123,234 (GS-0343-13, Step 10).

Who May Apply:
  • Current U.S. Customs & Border Protection employees with competitive status .
  • View common definitions of terms in this announcement.
Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Field Operations, Mission Support Directorate, Budget Division, Washington, DC.

One or more selections may be made using this job opportunity announcement. Further selections may also be made for additional organizational divisions and/or units within the duty location(s) listed above.

The open period for this job opportunity announcement may be extended to allow for a sufficient applicant pool.

Overview

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Job canceled
Open & closing dates
05/30/2017 to 06/08/2017
Salary
$79,720 to - $123,234 per year
Pay scale & grade
GS 12 - 13
Location
1 vacancy in the following location:
Washington DC, DC
Travel Required
Not required
Relocation expenses reimbursed
Yes—You may qualify for reimbursement of relocation expenses in accordance with agency policy.
Appointment type
Permanent
Work schedule
Full-Time
Service
Promotion potential
13
Supervisory status
No
Announcement number
MHCMP-10007518-PAG
Control number
470901200

This job is open to

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Duties

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In this position, you will serve as a senior analyst and or advisor in strengthening the Department's ability to perform homeland security functions by developing policies, conducting special studies, and providing technical advice and assistance. Typical work assignments include:

  • Implementing and coordinating complex program and management activities requiring qualitative and quantitative methods
  • Plans, develops and coordinates planning management activities through briefings, presentations and conferences for managers and top-level officials.
  • Executing a budget including: establishing funding documents, monitoring allocated budgets, and providing narrative reports.
  • Managing day-to-day expenditures of a diverse portfolio of funds, including appropriated funds, user fees, and reimbursable funding.
  • Understanding of all CBP's financial systems to include SAP and BFX.

Requirements

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Conditions of employment

  • You must be a US Citizen to apply for this position
  • You may be required to pass a background investigation
  • You may be required to pass initial and random drug testing
  • Males born after 12/31/1959 must be registered with Selective Service

This position is covered by the bargaining unit.

Qualifications

GS-12: You qualify at the GS-12 level if you possess one (1) year of specialized experience that equipped you with the skills needed to perform the job duties. Examples include conducting studies, analyzing findings and making recommendations on substantive operating programs (e.g., passenger processing); conducting detailed analyses of complex functions and work processes such as production standards, workloads, and appropriate staffing levels; developing guidance on management evaluation techniques; and developing manuals and directives covering the administrative aspects of field operations.

GS-13: You qualify at the GS-13 level if you possess one (1) year of specialized experience that equipped you with the skills needed to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled. Examples include conducting studies, analyzing findings and making recommendations on substantive operating programs (e.g., passenger processing) that required applying a knowledge of qualitative and quantitative analytical techniques along with a knowledge of the mission, organization, and work processes of the programs and the relationships of administrative support activities; conducting detailed analyses of complex functions and work processes including the examination of production standards, workloads, nonproductive time, and deviations from standards to determine validated staffing requirements for the function studied; performing a wide variety of analytical studies and projects related to management improvement, productivity improvement, management controls, and long-range planning including developing guidance on techniques for management and methods improvement, analyzing and advising on proposed reorganizations or realignment of functions, and developing manuals and directives covering the administrative aspects of field operations.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

You must:

  • Meet all qualification requirements, including education if applicable, subject to verification at any stage of the application process; and
  • Meet all applicable Time in Grade requirements (current federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the federal service) by 06/08/2017.

Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. Entry into this position may require that you successfully pass a polygraph examination. For more information visit this link.

Probationary Period: Current and former federal employees may be required to serve or complete a probationary period.

Agency Career Transition Assistance Program (CTAP) Eligibles: If you have never worked for the Federal Government, you are not CTAP eligible. Information about CTAP eligibility can be found here. To be considered well qualified under CTAP, you must possess the knowledge, skills and abilities and/or competencies clearly exceeding the minimum requirements of the position. This will be measured by a score of 85 or higher. In addition, you must submit the supporting documents listed in the "Required Documents" section of this announcement.

Any offers of employment made pursuant to this announcement will be consistent with all applicable authorities, including Presidential Memoranda, Executive Orders, interpretive U.S. Office of Management and Budget (OMB) and U.S. Office of Personnel Management (OPM) guidance, and Office of Management and Budget plans and policies concerning hiring. These authorities are subject to change.

Additional information

Positions with known promotion potential do not guarantee promotion, nor is the promise of promotion implied.

CBP uses E-Verify, an internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify including your rights and responsibilities.

Every individual receives a fair opportunity throughout the federal recruitment and hiring process. Learn more here.

Please view the video "Protecting America 24/7" to learn more about CBP's Office of Field Operations.

Follow U.S. Customs and Border Protection on Twitter @CustomsBorder

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

We will review your resume and supporting documentation to ensure you meet the basic qualification requirements. If you meet the minimum qualifications, your experience, education and training will be rated using an online self-assessment questionnaire that is based on the competencies or knowledge, skills, and abilities listed below. You will receive a score ranging from 70-100 based on your responses. Your entire application package will then be reviewed. The final determination will be based on all the information provided in your application package.

If you are best qualified, you may be referred to the hiring manager for consideration and may be called for an interview. To preview the job questionnaire, see https://apply.usastaffing.gov/ViewQuestionnaire/10007518.

Knowledge, Skills, Abilities and Other Characteristics (KSAOs): Candidates who meet the minimum qualification requirements are required to possess certain Knowledge, Skills, Abilities, or Other Characteristics (KSAOs) to successfully perform the functions of this position. Candidates will be asked to demonstrate their attainment of these KSAOs in their resume. The KSAOs are:

  • Knowledge of analytical tools and methodology for management issues and programs
  • Interpersonal and administrative skills
  • Ability to plan, organize and direct cross-organizational teams
  • Effective oral and written communication

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