This position is located in the U.S. Department of Education, Office of the Chief Information Officer (OCIO), Operational Services Team. It is established to design, develop, implement and modify systems for solving problems and accomplishing work processes through the use of Information Technology.
This position is in the bargaining unit.
Summary
This position is located in the U.S. Department of Education, Office of the Chief Information Officer (OCIO), Operational Services Team. It is established to design, develop, implement and modify systems for solving problems and accomplishing work processes through the use of Information Technology.
Lead the Department of Education's Assistive Technology (AT) Program in the development, review, support, and enforcement of Department, Federal, and industry assistive technology laws, policies, guidelines, and requirements related to the reasonable accommodation of disabled employees. Serve as AT expert to disabled employees, contractors and customers of the Department's information processing environment, and represents the OCIO AT Program to states, industry, advocacy groups, law makers, and other entities requesting assistance.
Ensure the integration of Information Technology programs and services. Develop solutions to address integration and interoperability issues. Design, develop, and manage systems that meet current and future business requirements to extend or optimize the existing architecture.
Communicate complex technical requirements to non-technical personnel. Prepare and present briefings to senior management officials on complex and controversial issues. Demonstrate experience working with individuals who have disabilities and/or impairments. Manage assistive technology processes, contracts, and projects. Includes actively participating in issue, risk, change, schedule and communication management processes.
Lead IT support teams in selecting, installing, maintaining, and supporting assistive technology solutions. Test hardware, software, systems, websites and electronic documentation for compliance with Sections 504 and 508 of the Rehabilitation Act of 1973. Assist in the remediation of software, systems, websites and electronic documentation; includes documenting test results, providing technical recommendations for meeting accessibility requirements, and identifying accessible alternatives for non-compliant solutions. Perform individual needs assessments to identify and authorize assistive technologies required to assist disabled IT customers with performing daily activities. Includes preparing written recommendations to supervisors.
Provide group and individualized training and support to disabled staff on how to request and use assistive technologies in performance of their assigned duties. Provide group and individualized training and support to all Department stakeholders on how to remediate deficiencies in complying with Section 504 and 508 requirements. Demonstrate experience working with applicable Assistive Technology computer software including high-speed scanners, JAWS, Dragon Naturally Speaking, Read and Write Gold and other forms of assistive technology. Validate AT components of invoices in accordance with financial controls set forth within IT contracts. Provide input for program reporting, such as benchmarking studies, proposal evaluations, business cases, budgets, cost estimates, etc.
MUST COMPLETE A BACKGROUND INVESTIGATION AND FINGERPRINT CHECK.
MUST COMPLETE 1 YEAR PROBATIONARY PERIOD.
RELOCATION EXPENSES WILL NOT BE PAID.
MALES BORN AFTER 12/31/1959 MUST BE REGISTERED WITH THE SELECTIVE SERVICE.
Applicants are expected to possess the Knowledge, Skills and Abilities (KSAs) listed below to qualify for this position. These KSAs are addressed in the self-assessment questionnaire that you will complete for this announcement. You do not need to respond separately to the KSAs listed below. Your answers to the on-line experience questions will serve as responses to the KSAs.
Your application will be evaluated based on your ability to demonstrate the following knowledge, skills, and abilities:
Knowledge of Federal and industry assistive technology laws, policies, guidelines and requirements related to the reasonable accommodation of disabled employees, including Sections 504 and 508 of the Rehabilitation Act of 1973.
Leadership ability and experience working with others in the assistive technology and disability community while maintaining a strong network and open dialog on assistive technology and reasonable accommodation policy solutions for disabled individuals.
Knowledge of applicable Assistive Technology computer software.
Knowledge of project management principles, methods, and practices.
Ability to ensure the integration of Information Technology programs and services and develop solutions to integration/interoperability issues.
Qualifications
Applicants will be considered "basically qualified" if they will meet all qualification and Time-in-Grade requirements within thirty (30) calendar days after the closing date of the vacancy announcement. Time-in-Grade is 52 weeks at the next lower level (GS-13) for current Federal employees. Applicants may not be permanently placed in the position until requirements are met.
GS-14
52 weeks of specialized experience that equipped the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled. To be creditable, specialized experience must have been equivalent to the GS-13 level in the Federal government.
Examples of such experience include: working in the assistive technology and disability community; performing individual needs assessments to assist IT customers; testing hardware, software, systems, websites and electronic documentation for compliance with Sections 504 and 508 of the Rehabilitation Act of 1973; and developing IT policies.
For all positions individuals must have IT-related experience demonstrating each of the four competencies listed below.
1. Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
2. Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
3. Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
4. Problem Solving- Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
Veterans and Veteran Spouses interested in receiving tips on preparing a Federal resume and/or how to prepare for an interview, may send an email to Iwork@ed.gov to schedule an appointment for a session. "Veterans Counseling Session" must be placed in the subject line of the email.
The Federal Government is committed to expanding access to employment by hiring people with disabilities; providing technical assistance and information on reasonable accommodations for people with disabilities; and identifying and removing barriers to work. Persons with disabilities may apply for jobs filled either competitively (where qualified individuals compete with one another through a structured process), non-competitively (where a qualified individual may be selected based on a special appointing authority), or through an excepted appointing authority for people with disabilities (i.e. Schedule A). People who are selected for a Federal job must meet the qualification requirements for the position and be able to perform the essential duties of the job with or without reasonable accommodation. For information on "People with Disabilities" please visit http://opm.gov/disability/PeopleWithDisabilities.asp
Interagency Career Transition Assistance Plan (ICTAP) Career Transition Assistance Plan (CTAP)-Eligible federal employees who were in positions and who were displaced from their positions may be eligible for selective priority over other candidates, under the ICTAP or the CTAP. Information about these programs may be found at the following links. In order to qualify, your application must receive a score of 85 in comparison with the knowledge, skills and abilities criteria. If you believe you are eligible for this special consideration, it is critical that you read the information provided in the links below. (CTAP) http://www.ed.gov/about/jobs/open/edhires/ctap.html (ICTAP) http://www.ed.gov/about/jobs/open/edhires/ictap.html
Student Loan Default Applicants selected for positions are subject to a background check to verify that he or she has not defaulted on any loan funded or guaranteed by the U.S. Department of Education. Applicants found to be in default will be contacted to make arrangements for repayment prior to being made an official offer of employment.
The Department of Education is an empowering agency engaging in a culture of diversity and inclusiveness, inspiring all employees to work together for the benefit of students, stakeholders, educators and communities throughout the United States.
ADDITIONAL SELECTIONS MAY BE MADE WITHIN 90 DAYS OF THE ISSUANCE OF THE SELECTION CERTIFICATE(S), SHOULD VACANCIES OCCUR.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Applicants will be rated on the extent and quality of experience, education, and training relevant to the duties of the position. Applicants who meet the qualification requirements will be further evaluated on their responses to the on-line announcement questions. Eligible applicants will receive a numerical rating based on their responses to the application questions for this position submitted on-line via EdHIRES.ed.gov. These responses must be substantiated by your on-line resume. Applicants who do not respond to the application questions may be rated ineligible. To preview questions please click here.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Please carefully read the information provided under the link listed below. The section entitled "How to Apply" provides detailed instructions on faxing your supporting documentation. All required supporting documentation MUST be received by 11:59 PM Eastern Time on the closing date of the announcement. You are encouraged to thoroughly review the list of supplemental documents required. It is critical to note that many documents may not pertain to you. You are only required to submit those that apply to you.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Applications submitted via EdHIRES must be received before 11:59 PM Eastern Time on the closing date of the announcement. No extensions will be granted. If you fail to submit a COMPLETE online resume, you WILL NOT be considered for this position. If applying online poses a hardship to any applicant, the Servicing Personnel Office listed on the announcement will provide assistance to ensure that applications are submitted online by the closing date. Applicants MUST CONTACT the Servicing Human Resources Office PRIOR TO THE CLOSING DATE to speak to someone who can provide assistance for online submission. Requests for extensions will not be granted.
WARNING! Your responses to the vacancy questions must be substantiated by your online resume. Be sure that the experience/education as described on your resume contains accurate and sufficient information that clearly supports your responses to all of the questions by addressing experience and education relevant to this position. If you exaggerate or falsify your experience, education and/or your responses to questions, your ratings can/will be changed, or you may be removed from employment consideration. You should make a fair and accurate assessment of your qualifications. Applicants who do not respond to the application questions will be rated ineligible.
Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C or Non-Career SES employee in the Executive Branch, you must disclose this information to the HR Office. Failure to disclose this information could result in disciplinary action including removal from Federal Service.
EDUCATION-OFFICE OF THE CHIEF INFORMATION OFFICER
400 Maryland Ave. S.W.
Office of Human Resources
Washington, DC 20202
US
Next steps
Once your complete application is received, we will conduct an evaluation of your qualifications and determine your ranking. The most highly qualified candidates will be referred to the hiring manager for further consideration and possible interview. You will be notified of your application status by the servicing personnel specialist via e-mail. It is essential that you have a current e-mail address on file. You may also check the status of your application at www.USAJOBS.gov
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Please carefully read the information provided under the link listed below. The section entitled "How to Apply" provides detailed instructions on faxing your supporting documentation. All required supporting documentation MUST be received by 11:59 PM Eastern Time on the closing date of the announcement. You are encouraged to thoroughly review the list of supplemental documents required. It is critical to note that many documents may not pertain to you. You are only required to submit those that apply to you.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Applications submitted via EdHIRES must be received before 11:59 PM Eastern Time on the closing date of the announcement. No extensions will be granted. If you fail to submit a COMPLETE online resume, you WILL NOT be considered for this position. If applying online poses a hardship to any applicant, the Servicing Personnel Office listed on the announcement will provide assistance to ensure that applications are submitted online by the closing date. Applicants MUST CONTACT the Servicing Human Resources Office PRIOR TO THE CLOSING DATE to speak to someone who can provide assistance for online submission. Requests for extensions will not be granted.
WARNING! Your responses to the vacancy questions must be substantiated by your online resume. Be sure that the experience/education as described on your resume contains accurate and sufficient information that clearly supports your responses to all of the questions by addressing experience and education relevant to this position. If you exaggerate or falsify your experience, education and/or your responses to questions, your ratings can/will be changed, or you may be removed from employment consideration. You should make a fair and accurate assessment of your qualifications. Applicants who do not respond to the application questions will be rated ineligible.
Current or Former Political Appointees: The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C or Non-Career SES employee in the Executive Branch, you must disclose this information to the HR Office. Failure to disclose this information could result in disciplinary action including removal from Federal Service.
EDUCATION-OFFICE OF THE CHIEF INFORMATION OFFICER
400 Maryland Ave. S.W.
Office of Human Resources
Washington, DC 20202
US
Next steps
Once your complete application is received, we will conduct an evaluation of your qualifications and determine your ranking. The most highly qualified candidates will be referred to the hiring manager for further consideration and possible interview. You will be notified of your application status by the servicing personnel specialist via e-mail. It is essential that you have a current e-mail address on file. You may also check the status of your application at www.USAJOBS.gov
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
