DOL seeks to attract and retain a high performing and diverse workforce in which employees’ differences are respected and valued to better meet the varying needs of the diverse customers we serve. DOL fosters a diverse and inclusive work environment that promotes collaboration, flexibility and fairness so that all individuals are able to participate and contribute to their full potential.
This position is located in the Office of Inspector General (OIG), Office of Management and Policy (OMAP), Division of Information Technology (DIT), Branch of Information Systems (BIS). The Branch of Information Systems is responsible for providing computer systems, IT security, hardware, and software support to the OIG. This includes supporting the development, implementation, operation and maintenance of the nation wide OIG information systems, office automation, Internet/Intranet, and data communication systems.
No Permanent Change of Station funds (PCS) or Relocation Incentive will be offered.
Position is at the full performance level.
This position is outside of the bargaining unit.
Summary
DOL seeks to attract and retain a high performing and diverse workforce in which employees’ differences are respected and valued to better meet the varying needs of the diverse customers we serve. DOL fosters a diverse and inclusive work environment that promotes collaboration, flexibility and fairness so that all individuals are able to participate and contribute to their full potential.
This position is located in the Office of Inspector General (OIG), Office of Management and Policy (OMAP), Division of Information Technology (DIT), Branch of Information Systems (BIS). The Branch of Information Systems is responsible for providing computer systems, IT security, hardware, and software support to the OIG. This includes supporting the development, implementation, operation and maintenance of the nation wide OIG information systems, office automation, Internet/Intranet, and data communication systems.
No Permanent Change of Station funds (PCS) or Relocation Incentive will be offered.
Supervises the IT staff who are responsible for the development, maintenance, and administration of the OIG IT networks and systems. Ensures customer satisfaction through help-desk support. Maintains responsibility for st performance, reliability of systems, technical development of staff, and network security.
Oversees and analyzes incoming requests for new projects to determine requirements of work being requested, prioritization, and necessary monitoring to meet OIG information resources requirements. Review new IT projects to determine magnitude, priority, significance, and relationship to existing systems. Keeps the Division Director informed of significant developments and emerging policy considerations.
Develops an IT strategic plan and IT capital investment plan, designed to allow the OIG to adopt new technologies and increase ability to meet mission objectives. Develops justification for funds and resources needed to support the program. Briefs management of long and short range plans for IT investments.
Serves as the subject matter expert in the area of information technology. Keeps abreast of new developments in technology in order to determine the impact on present and future OIG computer systems and network architecture. Introduces new technologies that will improve the OIG's ability to communicate, collaborate, access information, and support a mobile workforce.
Develops standards and procedures for the operations of the OIG computer network, for both administrators and end-users. Documents policies and procedures, and provides oversight to ensure that they are enforced. Applies standard administrative security controls and through the development of policies, procedures, and general staff guidance in the form of memos or formalizedtraining.
Serves as a key member and adviser to the senior planning and management staff of OMAP. Maintains strategic relationships with senior program office managers, other key officials of the OIG and the department. Represents the OIG at departmental IT meetings, and ensure that the independence of the OIG is not compromised during the development or implementation of new DOL systems or policies.
Appointment to this position may require a backgroud investigation.
U.S. Citizenship. Requires a valid drivers license.
Financial disclosures may be required.
Requires a 1 year supervisory probationary period if one has not been met.
Applicants must meet time-in-grade, time-after-competitive-appointment and qualifications requirements within 30 calendar days after the closing date of the vacancy to be eligible for consideration for selection. Reference the "Required Documents" section for additional requirements.
Qualifications
Applicants must have 52 weeks of specialized experience equivalent to at least the next lower grade level, GS-13, in the Federal Service. Specialized experience includes demonstrated experience working with IT procurement, system development, maintenance, and customer support; possession of a strong technical background and experience in managing access controls, user authentication, and system security; serving as a team leader of an IT network/systems support group; proficiency in IT project management; executing a successful communications plan between key project stakeholders and troubleshooting advanced technical problems of a complex or unknown nature with escalation to a vendor when it is appropriate or necessary.
This position will not be filled until the Departments Placement Assistance Programs have been fully utilized.
Education
There is no subsitution for education at the GS-14.
Additional information
The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
The Department of Labor does not make unfavorable hiring decisions on the basis of an applicant's previous or current unemployment, or the fact that an applicant has experienced financial difficulty through no fault of his/her own and has undertaken good faith efforts to meet his/her financial obligations. Consideration is given to financial status in relation to appointments only where required by law, regulation, or Executive Order.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
Click here for Evaluation details. For Displaced Employees ONLY: if you meet the eligibility requirements for special priority selection under ICTAP/CTAP, you must be well-qualified for the position to receive consideration for special priority selection. ICTAP/CTAP eligibles will be considered "well-qualified" if they attain at least a rating score of 85 in a numerical rating scheme. Be sure to review DOL Account Eligibility Questions #23 and 26 to reflect that you are applying as an ICTAP/CTAP eligible and submit supporting documentation.
Evaluation Factors (Competencies) - All qualified applicants will be evaluated on the following key competencies:
Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
Customer Service - Works with clients and customers to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations
Oral Communication - Expresses information to individuals or groups effectively, taking into account the audience and nature of the information; makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
Building Coalitions and Communications: Explains, advocates, and expresses facts and ideas to negotiate with or convince others to work toward common goals; develops a professional network with other organizations and effectively represents an organizational unit and its work to others.
Business Acumen: Acquires and administers human, financial, material, information, and resources in a manner that instills public trust and accomplishes the organization's mission.
Leading Change: Develops and implements an organizational vision that integrates key national and/or program goals, priorities, values, and other factors.
Leading People: Designs and implements strategies that maximize employee potential and foster high ethical standards in meeting the organization's vision, mission, and goals.
Results Driven: Makes timely and effective decisions and produces results through strategic planning, performance measurement, continuous improvement, and implementation and evaluation of programs and policies.
Data Management: Knowledge of the principles, procedures, and tools of data management such as modeling techniques, data backup, data recovery, data dictionaries, data warehousing, data mining, data disposal, and data standardization processes.
Knowledge of the operation, management, and maintenance of network and telecommunications systems and linked systems and peripherals.
The information you provide may be verified by a review of your work experience and/or education, by checking references and through other means (ex. interview). Your evaluation may also include a review by an HR Specialist or panel and may include other assessment tools (ex. interview, structured interview, written test, work sample, etc). The examining Human Resources Office (HRO) makes the final determination concerning applicant ratings. Your resume MUST provide sufficient information to substantiate your vacancy question responses. If not, the HRO may amend your responses to more accurately reflect the level of competency indicated by the content of your resume. To preview questions please click here.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
The following documents must be submitted by 11:59 p.m. (ET) on the vacancy closing date. Follow the instructions: click How To Submit Supplemental Documentation Document. Warning: If you submit a document using the same document title, the 2nd submission will OVERWRITE the 1st submission. Also, do not upload password protected documents.
The following documents are required from ALL applicants:
- Most Recent SF-50 that indicates current grade, step, and competitive status - All status candidates or reinstatement eligibles MUST submit.
* Warning: An award SF-50 (ex. cash or time off award) may not indicate grade, step and competitive status. For current DOL employees, an award SF-50 DOES NOT indicate grade and step. Ensure you submit your most recent SF-50 indicating grade, step and competitive status to establish your eligibility for this position.
- If you do not have one, you must submit a statement explaining why one cannot be provided or you will not be considered for this position.
The following documents are required if applicable:
- Displaced Employee Placement Documents - Only required if requesting priority consideration under ICTAP/CTAP Eligibility.
- DD-214 - verifying military service, eligibility for consideration under the Veterans Employment Opportunity Act (VEOA) and showing character of discharge (ex. Member Copy 4 vs. Copy 1)
- Special/Non-Competitive Appointing Authority Documents - Applicants who are eligible for consideration, and wish to be considered, under one of the following non-competitive hiring authorities must submit appropriate documentation (click on the links below to see the documentation requirements):
- Cover Letters are not mandatory and will not be used to verify experience, but may be submitted
Applicants selected for employment who are not current DOL employees will be required to provide proof of citizenship, and the E-Verify system will be used to confirm the employment eligibility of all new hires.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Follow the steps below to apply. Your application and ALL required supplemental documents must be received before the job closes – since this job has an application limit of 100, it will close at 11:59 pm Eastern Time (ET) ON THE DATE THIS LIMIT IS REACHED or ON THE VACANCY CLOSING DATE, whichever OCCURS FIRST. If the job closes on the date the limit is reached, applicants will no longer be able to edit their applications. Paper applications and supplemental documents submitted in any other manner without prior approval from the vacancy contact will not be considered. Click here for information on Reasonable Accommodations.
SAVE your information before the 30 MINUTE TIMEOUT! For help, go to https://www.usajobs.gov/Help/how-to/.
STEP 1 - Create USAJOBS Account on www.usajobs.gov, including Resume and Saved Documents
Your resume must provide sufficient information to substantiate your responses in the self-assessment vacancy questions. If not, HR may amend your responses to more accurately reflect the competency indicated by resume content. FOR EACH EMPLOYMENT PERIOD, include: start/end month & year and note full-time or part-time (if part-time, include # of hours worked per week); otherwise, your application may be considered incomplete.
STEP 2 - Complete the 1st part of the application process (USAJOBS)
Once you have identified a job on www.usajobs.gov that you wish to apply for, click on the title and click the Apply button . For questions about the vacancy, click the “Agency Contact Information” link. Click “Start Application” and proceed through 5 steps noted at the top of the USAJOBS page. You will be able to select a resume and documents from your USAJOBS Account that you can submit as a package as part of your DOL application. At Step 5, click “Continue to Agency Site”.
STEP 3 – Complete the 2nd part of the application process (DOL)
On the Department of Labor (DOL) page, create a DOL Account and click “APPLY TO THIS VACANCY”. Continue through the 7 progress steps noted at the top of the DOL page. The 3rd progress step is where you answer the vacancy specific questions. The 4th progress step is where you submit required documents (only if applicable to you) specified in the "Required Documents" section of this vacancy . Warning: BE SURE TO pull documents from your USAJOBS Account by clicking "U" UPLOAD icon under "Action". If you submit a document using the same document title, the 2nd submission will OVERWRITE the 1st submission.
STEP 4 – On the “Application Review” step, click “Submit Application”
The last “Confirmation” step will turn green noting that your application was submitted successfully.
STEP 5 - Edit Application as needed by 11:59 pm ET of Close Date by returning to USAJOBS and clicking the vacancy, then “Update Application”.
Labor, Office of Inspector General
200 Constitution Ave., NW
Rm. S5028
Washington, DC 20210
US
Next steps
Once your complete application is received, we will conduct an evaluation of your qualifications and refer candidates for selection consideration. Candidates will be referred to the hiring manager for further consideration and possible interview. You will be notified of the outcome. A selection is expected to be made within 30 calendar days from the issuance date of the certificate.
The following documents must be submitted by 11:59 p.m. (ET) on the vacancy closing date. Follow the instructions: click How To Submit Supplemental Documentation Document. Warning: If you submit a document using the same document title, the 2nd submission will OVERWRITE the 1st submission. Also, do not upload password protected documents.
The following documents are required from ALL applicants:
- Most Recent SF-50 that indicates current grade, step, and competitive status - All status candidates or reinstatement eligibles MUST submit.
* Warning: An award SF-50 (ex. cash or time off award) may not indicate grade, step and competitive status. For current DOL employees, an award SF-50 DOES NOT indicate grade and step. Ensure you submit your most recent SF-50 indicating grade, step and competitive status to establish your eligibility for this position.
- If you do not have one, you must submit a statement explaining why one cannot be provided or you will not be considered for this position.
The following documents are required if applicable:
- Displaced Employee Placement Documents - Only required if requesting priority consideration under ICTAP/CTAP Eligibility.
- DD-214 - verifying military service, eligibility for consideration under the Veterans Employment Opportunity Act (VEOA) and showing character of discharge (ex. Member Copy 4 vs. Copy 1)
- Special/Non-Competitive Appointing Authority Documents - Applicants who are eligible for consideration, and wish to be considered, under one of the following non-competitive hiring authorities must submit appropriate documentation (click on the links below to see the documentation requirements):
- Cover Letters are not mandatory and will not be used to verify experience, but may be submitted
Applicants selected for employment who are not current DOL employees will be required to provide proof of citizenship, and the E-Verify system will be used to confirm the employment eligibility of all new hires.
If you are relying on your education to meet qualification requirements:
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Follow the steps below to apply. Your application and ALL required supplemental documents must be received before the job closes – since this job has an application limit of 100, it will close at 11:59 pm Eastern Time (ET) ON THE DATE THIS LIMIT IS REACHED or ON THE VACANCY CLOSING DATE, whichever OCCURS FIRST. If the job closes on the date the limit is reached, applicants will no longer be able to edit their applications. Paper applications and supplemental documents submitted in any other manner without prior approval from the vacancy contact will not be considered. Click here for information on Reasonable Accommodations.
SAVE your information before the 30 MINUTE TIMEOUT! For help, go to https://www.usajobs.gov/Help/how-to/.
STEP 1 - Create USAJOBS Account on www.usajobs.gov, including Resume and Saved Documents
Your resume must provide sufficient information to substantiate your responses in the self-assessment vacancy questions. If not, HR may amend your responses to more accurately reflect the competency indicated by resume content. FOR EACH EMPLOYMENT PERIOD, include: start/end month & year and note full-time or part-time (if part-time, include # of hours worked per week); otherwise, your application may be considered incomplete.
STEP 2 - Complete the 1st part of the application process (USAJOBS)
Once you have identified a job on www.usajobs.gov that you wish to apply for, click on the title and click the Apply button . For questions about the vacancy, click the “Agency Contact Information” link. Click “Start Application” and proceed through 5 steps noted at the top of the USAJOBS page. You will be able to select a resume and documents from your USAJOBS Account that you can submit as a package as part of your DOL application. At Step 5, click “Continue to Agency Site”.
STEP 3 – Complete the 2nd part of the application process (DOL)
On the Department of Labor (DOL) page, create a DOL Account and click “APPLY TO THIS VACANCY”. Continue through the 7 progress steps noted at the top of the DOL page. The 3rd progress step is where you answer the vacancy specific questions. The 4th progress step is where you submit required documents (only if applicable to you) specified in the "Required Documents" section of this vacancy . Warning: BE SURE TO pull documents from your USAJOBS Account by clicking "U" UPLOAD icon under "Action". If you submit a document using the same document title, the 2nd submission will OVERWRITE the 1st submission.
STEP 4 – On the “Application Review” step, click “Submit Application”
The last “Confirmation” step will turn green noting that your application was submitted successfully.
STEP 5 - Edit Application as needed by 11:59 pm ET of Close Date by returning to USAJOBS and clicking the vacancy, then “Update Application”.
Labor, Office of Inspector General
200 Constitution Ave., NW
Rm. S5028
Washington, DC 20210
US
Next steps
Once your complete application is received, we will conduct an evaluation of your qualifications and refer candidates for selection consideration. Candidates will be referred to the hiring manager for further consideration and possible interview. You will be notified of the outcome. A selection is expected to be made within 30 calendar days from the issuance date of the certificate.
